I've been coming to Ritual for 3 weeks now for the vitamin B shots. They had a special 5 for $80 &…read moreI decided to try them out. On my fourth week the front desk lady accused me of not paying & was very rude to me. Furthermore she was loud so everyone in the lobby could hear her trying to embarrass me. I explained that I paid on my initial visit & gave her the last 4 digits of my card. I then proceeded to go in my bank account to show her proof. Due to the internet connection it took me a little longer to find it but when I did I brought it up to show her. She still was rude to me & dismissive saying I gave her the wrong information. While the ladies who provide the services in the back are great I no longer feel confident going there. I won't be spending my hard earned money in a place that is discriminatory against people that don't look like them. I will be taking my business elsewhere.

Joann is a very well rounded medical professional and I am so fortunate to have found such a caring…read morepractice.

Have been a patient since 2015, love Dr. STOECKMANN., she always listens and has always referred to…read moregreat specialists. I feel confident with the care I Have received there.

This place is horrible. Now I remember why my husband left this place and found another physician…read more I wosh my MIL would leave as well. You call the number and it's a dispatch center. You can't even call and talk to the actual dr office. They have to see if they're available and then put you through. I put a call in Thursday for an in home care prescription for my MIL since insurance takes more than 30 to deny or accept it. No one called me back. I put another call in friday and they said they'd get it on over to me. The office has closed and still no script. This place is ridiculous and I'd never go back. Will be talking to BIL and husband about moving their mom to another dr.

I called (8/11/26) with a concern about the interaction of two daily medication prescribed by…read moreDoctor. After 25 minutes on hold, the Trainy could not help so I asked to be transfered to a Supervior. Supervisor Leslie noted the concerns and told me to wait 48 to 72 hours for Doctors response even though the concern was urgent since they are daily use medications. I never received a call back so on (8/13/26) called and after 30 minutes Angelina picked up only to transfer me again. After another 30 minutes on hold Marissa picks up and puts me back on hold. Lead Medical Assistant Maritza picked up and was able to resolve a 3 DAY urgent concern and give peace of mind in less than 5 MINUTES. THANK YOU MARITZA!!!

I have been with this practice for 4 months now. I have had 2 different referrals just get…read moredropped. The first one, at my next appointment, I asked my doctor about it and he said it was ready. So, after my appointment I had to go to the front desk to set up the appointment for this referral. Basically, I had to chase it down myself. No phone call to set up the appointment. The second one, I had to call 5 different places AND be transferred MANY times to set up the appointment. The 1st one sat there for a month before I handled it and the second it sat there for 3 weeks before I fixed it. Also called to have my doctor call in a script for a female issue only to be told to go to the e.r. because I did not know what was really happening to my own body. I have been having issues for over a year with this problem and I know that its my lady problems not an anus issue. I had to go off on the doctor for him to send in the prescription. The only way to get them to do their jobs is to call and yell at them because otherwise you get the run around! If you use them, be prepared to call every other day to make sure they are working on your referrals. And if you are a woman having issues with your women's health be prepared to be treated as they did in the 1950s. The whole, "its just a hysterical woman," attitude. This place deserves ZERO stars. Also, if call customer service they will leave you on hold for 20 minutes until you hang up because they do not want to do their job!

What a wonderful Doctor and staff Dr Flores takes the time and explains everything to youread more

WAS NEW TO MARICOPA. Money making business. Will not renew every day medicines. Have to continually…read morecome in. Then asks you every time you come in what are you here for???? Was beginning to think she wasn't a legitimate Dr. Other family members were also having problems with her also. Nothing positive here. Avoid coming here. No caring and a lot of in needed office visits besides being over prescribed unusually high doses. Worst Dr I have ever seen and use the term dr loosely

New to the area and looked all around and saw this office when looked up had good reviews so here…read morewe are! Pretty impressed! Lisa was very helpful getting us everything we needed to become new pts and knew my insur! Triple plus since it's new to us and I'm learning it Erica took us back and extremely professional with friendliness and with Dr Ayoub came in his vibe was completely professionally and easy going. My teen daughter that generally request female physicians was always at ease and impressed with the Dr Will return and have made this office our primary physician's office.... Thx team!

If you want your doctor to degrade you and make you feel stupid for asking questions this is the…read moreplace for you :) took my baby here and I thought she had heat rash. Dr said "how would she have heat rash????" Oh idk we live in ARIZONA and it was peak summer.

I called to find out whether I needed an in‑person or Telehealth appointment because my…read moreprescription had run out. I asked for a call back with answers to my medication questions--no one ever called. When I followed up, they promised someone would contact me within 24 hours, which never happened. Later, I found emails claiming they offered me an appointment (they didn't) and even claiming I asked for a supervisor and hung up (also untrue). They mishandled my prescription repeatedly, submitted wrong information, and refused to call the pharmacy even though that's what the pharmacy required. Now they're insisting they gave me appointment options I never received, and the medical assistant is ignoring me. It feels like retaliation for simply expecting them to do their job.

Like many of said, scheduling an appointment does get scheduled out really far, like months! I…read morethink they go off of the most urgent ones. I think when I call to schedule I'm not getting this location though. I've been about 3 times, not a long wait at all, always on schedule and felt like the doctors always met my needs and actually listened to me. I had 2 of the nurse practitioners and they were great! Got the referrals I needed.

I went here because I had a weird bump on the cuticle of one of toes and a crimped toenail--nothing…read moretoo painful but annoying. Dr. Beecroft took care of me and was personable and informative. The front desk staff was very welcoming and informed me of my insurance perimeters and what would be covered and my possible out-of-pocket costs. My foot issues are clearing up slowly but surely with a minor in-office surgery and some inexpensive medication. I would definitely return to this clinic if I had other foot issues and I do recommend this clinic and Dr. Beecroft.

I love Dr Crezee. He's very personable and professional. First time I saw him was in 2004 when I…read morehad a spiral break on my ankle. I called today about some orthodontics that I had paid on back in 2020 but I had new insurance and this office didn't accept that insurance. I asked how much I still owe and if they still had them could I pick them up. I was told I still owed $103.20, I paid it then asked how I could get them. After waiting on hold for a very long time, Leslie came on and after reading something, I had to drag out of her that they no longer have the orthopedics. How unprofessional is that? I have never received a bill for the remaining amount. I called on my own. I should have been told from the start that I am not able to get these. Smh. I hope Dr Crezee reads this. I still highly recommend him as I still don't have issues with my ankle. But I do not trust his staff. Very unprofessional!

They do not return calls. They do not run the labs they say they will even if it's on the lab…read moreorder.... "oh well" attitude when it comes back without the tests you so desperately needed for post cancer management. Oncology releases you to pcp follow up and they have no idea what to run and do not listen to you. Miss management of care, poor follow up, poor service! Keep your receipts as they will try and bill you for what you already paid for... Nightmare!

Stay clear of this practice. They are very much not in a hurry to help you . Over 8 days waiting…read moreon labs results and the nurse tells me , they get to them when they get to them. Don't be in real pain, they will let you suffer

I really wanted to be writing a good review. After seeing the reviews from previous years, I was…read morehoping that something had changed since there hasn't been a review for a couple years. I was in the ER Monday 9/19 with severe abdominal pain and was told via CT scan that my IUD was out of place and needed to be removed. I called Maricopa Sunlife Tuesday 9/20 in the morning and they were able to get me in right away (great start) In the appointment the doctor said he was able to feel the strings but would need an ultrasound to confirm position. They sent me straight to the ultrasound that morning. During the scan the tech showed me how the IUD was supposed to be sitting and said that one of the arms is in fact out of place but that the doctor would have to confirm. After the scan I called Sunlife again and told them I was done and asked when I would be getting the results. I was assured that I would be getting a call by closing at 5pm. I Didnt hear from anyone that day so I called Wednesday 9/21 morning and was told that they would have the doctor review it. Didnt get a call. I called again around lunch to check in and they said that the doctor was called into surgery and would look at the scan if he had time... I called again around 4:30pm to see if he was out of surgery and if he had a moment to take a look and I was told that he hadn't looked and that they would get back to me in the morning. Thursday 9/22 I called around 9am to see what the update was as it had now been almost 48 hours since the scan and they told me that the doctor would not be in because he gets a day off after surgery... At this point I am furious. I was told I would have answers by the end of the day Tuesday and it was Thursday night when I called again and was told someone would have answers tomorrow (9/23). I was called this morning 9/23 around 9am and the gal on the phone started the conversation by scolding me about the amount of times I had called the office in the past few days and that they allot the doctor 24-48 hours to receive the scans and then another 24 to review. I told her that I was never told that and that I was told on Tuesday that I would have a call by the end of the day, therefore setting that expectation. She apologized and said that the doctor did look over the scan and said the IUD was not in the right place and would need to be removed with an ultrasound machine because it could cause damage coming out. I asked if it was embedded and she said she didn't know. Why didn't the doctor call me with the results??? I took some time to calm down and called again around 10am and asked to speak to the manager of the office. She was very nice and actually got the doctor to give me some answers. He said that the IUD is not embedded but I would have to wait 7-10 days for insurance to approve the removal... absolutely not. I am in pain and just want it out and I'm not about to wait that long just for a 10 minute long procedure. After all of this, I called a certified nurse midwife (9/23) and told her everything. She asked me to come in immediately and took it out. I paid $50 and was on my way WITHOUT using an ultrasound and WITHOUT waiting 7-10 days in pain. This whole process has been TERRIBLE and handled so poorly from every single person I've talked to. I will never walk into another Sunlife ever again.

Complete fraud just run. Changed my Dr from Mesa to Maricopa since we are stuck working from home…read more I had called asked them to order an MRI for me. They stated that I needed to come into the office to request it. So I went into the office asked the to order the MRI they bill my insurance $333 and I am stuck with a $150 bill still due.

Do not go to this place. I was there for 5 minutes to get a prescription for a sinus infection. I…read moresaw a nurse practitioner, and they billed my insurance company over $700 and then sent me a bill for $115. When I called to complain, they said the balance would be dropped but then sent me to collections.

Dr Ina is a really good doctor hands-down he really listens to your medical needs he really cares…read moreabout his patience thank you.. for being compassionate about my medical issues