took my car here and it took over a month to get it back.i ended paying over 1000 dollars and it…read morestill wasn't fixed. they didn't know what was wrong with it so they changed every part on the cooling system. after running out of parts to replace they gave it back with the bill. the only reason I give them three stars is they seem like good people and they did try to fix it . it was a land rover and they didn't have much help with it

A year ago I bought a new car a year ago and they called me to schedule a complimentary service and…read moreoil change. I gave them my mileage and scheduled my appointment. Upon arrival, I was told my appointment was a week ago (not when I scheduled it, since today was my day off). Then I was told no, worries, they will get me in and done in 1-2 hours. So I went to the waiting room. Next I was told they can't offer me complimentary services because of my mileage is past the allocated miles on the warranty. Remember I told the person on the phone my mileage. So I left and don't forget plan to return to Auffenberg. This is not the first waste of time after buying 4, yes f-o-u-r cars from them.

I just had my VW Atlas worked on last week at Auffenberg, they were very professional, Larry the…read moreService Director ensured that all was taken care of in a most timely manner. It appears that I will do all my service and repairs there in the future. The quality of service is what one would expect. They did a really great job.

Excellent. My wife's co- worker highly recommended them. Matt did great work on my daughter's car…read more Even added some plugs to it. I came in without mentioning my wife's previous business. I wanted to see how consistent his work is. Something was draining my battery (not the alternator). 1. He sat down and we walked thru what's going on and the possibilities (most mechanics take your keys and call say they'll call you). 2. He gave a realistic time frame. Said he'd start tomorrow afternoon but finished tomorrow afternoon. 3. Fixed the problem. Explained what he did and we talked about future work. The professionalism. The honesty. The value. That's what will keep me going back. But the little things. The added spark plugs to my daughter's car. The fact he acid washed my rims and took 5 years of wear and tear off of them. That stuff restores faith in mechanics.

This is the entity that owns the car dealership st-charles on 3rd Street that says they are a…read morefive-star business rating but they aren't or they shouldn't be. It's really too bad that business dealers like this are allowed to exist and screw people all along the way I really couldn't afford to lose that big chunk of my nest egg on a piece of junk that I had to go ride out and replace with a loan because I no longer have any cash I spent it on the first piece of junk and they even got it inspected for me yay. Just another way of making the lamb that's going to slaughter happy.

Car inspection and oil change. dropped off and received a call about 2 hours later. All complete…read moreplus they checked tire pressure and all fluids. Very personable.

They had me use the key drop off the night before (close at 5:30 pm) and called me to tell me it…read morepassed the inspection and was ready for pickup at 8:30 am. Not a complicated service, but glad it was quick. Everywhere else was appointment only and booked out by three to four weeks.

Terrible experience. My insurance provider apparently uses this company. They gave me the run…read morearound for hours, constantly changing arrival time via text until I eventually realized they weren't going to show up. When I called to ask about ETA, they claimed to be behind due to weather except the sun was shining. Do not rely on this service if you're in need of immediate assistance.

I was locked out of my car with my baby. My insurance called STL Auto Rescue and they were there in…read moreabout 20 minutes. I got into my car in less than 5 minute. We are so thankful for their speedy service, especially with a baby!! Thank you again!!

Tony is courteous and excellent mechanic and follows through with everything very reliable very…read moreskilled never had a problem there in 30 years

My Jeep is getting up there in age. Dylan the Jeep is in her 10th year of running and is starting…read moreto get to the point where she needs larger-sized maintenance repairs every so often. This is one of those years. Where shall I start? Well, the motor on my back window broke, so for three days I had it duck-taped up. (I keep it classy.) However one day it rained. A lot. And since that window was still down just a smidge, the tape came right off....which I found out when I went to my car on my lunch break at work. Water all up in my backseat. Yay. I took it home, duck-taped the crap out of it, and called my step-dad to ask if he knew anyone good in the area who could fix it. A few phone calls later and I was on the phone with the wonderful Maria at White Front Auto. She said they could fix the motor, no problem. I told her I was also just a tad voerdue for an oil change. She said they could give me an oil change, no problem. I then asked her if they could also check the back brakes since those were a little iffy. She said no problemo. And the best part? They could get me in tomorrow! I just had to drop off the key and my car that night after work. Cool. As I was leaving my house to head back to work, I was deep in thought about how finding a place right down the street from me, who could do all of those things at once and who could get my car in so quickly was fantastic. My day was turning around! And then, I started my car. Or attempted to start my car. Because it didn't actually start for about 20 minutes. When I finally got it revved up and running, I called Maria back - "Can you also have them check my battery?" Her response - no problem. Nice. I dropped my car off after work, dropped the key in their mail slot and that was that. I figured I'd hear from them in the next two days. Nope - Maria called me at 10am the next day! Granted it wasn't with good news: "Your battery is fine." (Yay!) "But you do need a new starter." (Crap.) Apparently my car needed to be running for them to do the rest of the work, so a new starter was kind of a big deal. I gave her the ok to buy it and finish it up. At that point,she also gave me the pricing for the new window motor and the oil change. (I appreciated this as it's nice to have an idea of what to expect to pay before picking your car up and having a mild heart attack at the sight of the "amount due" line.) By about 12:30pm, she called back- they were finished! I was shocked - my car has never been done that fast for even a simple oil change at the dealer. (Guess where I'll never go again?) I ran by on my lunch break to pay for the work and to pick up my key. It was about $700 for everything - new starter, oil change, tire rotation, fluid top off, new two-piece motor for the back window, and labor for all of that. That was about $400 less than what I thought I'd be paying. Nice. On top of all that, they checked my brakes, found that I would need new back brakes in the next 2-3 months, and wrote out all the pricing for those - again, it was about $200 less than what I had figured. Tony, the owner of White Front has owned this shop for almost 40 years. Apparently people from Fenton drive up to have their cars worked on there. And I can see why - great customer service (thanks, Maria!), super fast auto service and decent prices. No one jacked me around trying to upsell this or that, and my car was in, out, done.

Almost killed me - tire fell off on the freeway and didn't even come help me…read more Person was rude and yelled at me while I was on the freeway

Valentino was a HUGE help! Our tire blew while we were on…read morethe highway to take our son out for his birthday. He was quick and thorough...Fixed us up + we were on our way! Thank you!

Great shop. Have used them a number of times and found them to be fair and reasonable. Plus,…read morethey will often identify other issues (that really are potential problems, not just money makers for them) and make suggestions. They have also offered more than one solution when possible. They get busy, so sometimes you might wait an extra day or so, but I feel like they are worth it.

Very very good. Pleasant. He repaired my car. He knew exactly what was wrong. A good value for my…read moremoneyj