CarSense is awesome! I was buying my first car after finally getting my license (at age 30!). My…read moredad has bought a few cars from the CarSense in Cranberry and always had a great experience, so he recommended I check the Robinson location out since it's closer to me. First, their website is super easy to use to help you see their current inventory and search/filter by make, model, price, mileage, and even special features. If you create an account, you can also save cars and come back to review and compare them later. They had several hatchbacks in my price range available. I called a few days before I wanted to come to the dealership and spoke with Jaison, who was super friendly and easy to work with. He talked to me about what I was looking for and even sent me a video of one of the cars I was very interested in. When I came out to the dealership, I wanted to test drive some alternatives. Jaison had told me he wouldn't be there when I was planning to arrive, so I worked with Jon, who was also very nice. Jon gave me three cars to test drive, and I ended up going with a 2015 Chevrolet Sonic. It looks brand new and has under 20K miles on it. I'm an idiot and forgot my checkbook at home, but Jon let me fill out all of the paperwork so I would just need to come back in the morning with a check. It took under two hours to test drive and choose a car and do the paperwork, and then 15 minutes for me to get it from them this morning. A few things to keep in mind: 1) They do NOT haggle. It's not what they do, and they're literally not allowed to do it. This isn't a bargaining thing; they just don't do it. So be prepared to pay the exact sticker price. 2) Their financing is based on the vehicle that you choose, so you can't apply before you choose a car. I ended up getting financing elsewhere because I wanted to have a check with me before I went.

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.

I had a dead 2004 Pontiac grand am in my garage. It was sitting for two years. I called three…read moreplaces, tow by Joe, rusty salvage, and m&b auto recycling. I went with Joe and so glad I did. He was prompt. He jumped my dead Pontiac and backed it out of my garage and down the drive way. It was quick and he gave me a really good price for the vehicle. I know this because I have a friend in the tow business in Philadelphia and he said that was a good price considering salvage prices are down. Anyone looking to get rid of their old vehicle, call Tow by Joe. Oh and he gave us a mask (with his business logo) which my husband is proudly wearing

From the owner: Tow by Joe offers specialized towing services and purchases junk cars in the Shaler, PA area and…read morebeyond. Our advanced tow trucks and expert team ensure prompt and efficient vehicle removal and equipment transport, catering to both emergencies and scheduled services. Trust Tow by Joe as your junk car buyer and for reliable service and professional handling of all your towing and old vehicle sale needs.

DO NOT WASTE YOUR TIME WITH THIS OUTFIT Received a quote…read moreonline. Identified all disclosures before receiving the quote from We Buy Any Car. Got to my appointment to drop off car. After the inspection....I got the "the best we can do" and then a dramatically lower offer. What a waste of time the number wasn't even close to the quote. Was told we didn't disclose everything...BULLSHIT

I sold my "very loved" car to We Buy Any Car. I had the car for 15yrs and there were so many good…read morememories. However, it wasn't going to pass inspection and the interior/exterior needed lots of work... weBuyAnyCar.com allowed me to release the car to its next stage. I started the process on their website which connected me to an office location and established a drop off time. The office manager took a look at the car and offered a fair price. I appreciated the manager was very kind and respectful. Thank you for this service!

I went on the website to get my free evaluation and received it instantly as advertised. I was very…read morehonest on the condition and mileage on my vehicle. 2007 Honda Civic with 343,000 miles, slight rust and minor dings. The estimate I was given was $850. Fair enough. It was a difficult situation due to the fact my ex wife's name was still on the registration & title so she had to be there to sign documents. I called Craig to let him know and made the appointment to come in and sell my car. I arrived at the location on time, Craig was not there as he stated he would be. Another gentleman was there, very nice but did not know about my situation. He did the overview of my car then we went inside for the offer from corporate. They offered me $300 but waived processing fee of $99. I'm just so shocked by the fact that the value offered was 60% +/- less of what the online evaluation was while I was completely honest about conditions of the vehicle. Tires, rotors, breaks, battery were all in good to fair condition with about 30,000 miles on them. I obviously took great care of my car to get that many miles on it. I probably could have got 100,000 more but couldn't risk it. The gentleman kept telling me how impressed he was of the condition and how well kept it was for being 15 years old! The fact was however that I was backed into a corner because of my situation with my ex wife having to drive from the south hills and it was uncomfortable enough. At the end of the day it is what it is. The gentleman was nice and professional and did tell me " I wouldn't except the offer if I were you". But again, I was stuck in a corner. He mentioned the fact that the trade in value dropped because I waited 20 days from my original offer to the sold date. My fault, I had to accept what they offered. My suggestion is do your homework and be ready to walk away from their offer if needed. I was not so fortunate. It was better than trying to sell it outright however. People not showing up, being unreliable, etc... Just disappointed in the price offered vs quote. UPDATE: I was contacted today by the manager of we buy any car in Shaler. They made the situation right and did everything they could to make sure that I was happy. I am now very pleased about the situation and how everything turned out. It says a lot about a company that is willing to make it right if the customer is not happy. Thank you.

I had a great experience selling a car to We Buy Any Car in Cranberry Township, PA. Stephan was…read moreincredibly nice, throughly checked out the car, took photos and gave me an estimate $1,000 more than what CarSense offered. I was referred to them by a friend and my niece had used them as well. Both had similar positive experiences. It is a smaller company than CarSense, but much more personal and pleasant (I got an offer from CarSense, but was treated like my being there was an imposition. See my full review on their page.) So, save yourself the time and trouble, and just go straight to We Buy Any Car in Cranberry Township!

We didn't know what to expect selling to this company. Our worries were soon forgotten, I felt that…read morewe knew one another for years. We found polite and friendly service and the cash offer was exactly what my wife and I thought was very fair. We had a nice car and he agreed, we got almost $1,500 more than offered at a dealership. I would advise anyone selling a used car, call Stephon or your local representative before doing any dealing at a car distributor. We will advise all our friends and family to at least go and get a quote from webuyanycar !!! Thank you, Chuck & Nancy

Ripoff. We have a truck that we have used for a few years and no longer need. Truck was newly…read moreinspected and checked out. Does have the ABS light on (just came on) but the mechanic told us it wasn't worth replacing sensor due to the cost. KBB value is $3300. Did an online estimate and got $4771 which should have raised flags but my husband went to the appointment anyways. The guy came back and offered $848!! No thanks. He also said that the truck radiator was leaking which my husband took it immediately back to the mechanic. There is no leak. Total scam. If you are hard up for money you can go here. Not worth the time though.

I picked up my truck from Carvana yesterday and my experience was generally positive, but there…read morewere a few things worth calling out. I spoke with two client service reps over the phone. The gentleman I spoke with was great and genuinely helpful. The woman I spoke with felt more dismissive, which took away from the experience. When I arrived for my pickup appointment, the rep helping me was friendly and handled everything smoothly. He even gave me recommendations for local mechanics to complete my PA state inspection. I had seen reviews saying some vehicles did not pass inspection, so I took mine in right away. It passed without any issues. My appointment was at 9 AM. By 9:30 there were three other clients waiting and only one rep working. It felt like a scheduling or staffing issue, but even with that I was only there for about an hour to an hour and a half. The truck itself was in good shape and matched the listing. The interior was the real disappointment. It was not detailed at all and placing two paper mats in the front row does not count. There was dirt on the dash and in the cupholders. Almost every hard surface has a white residue on it. Having worked in the automotive industry for six years, I would never let a client drive home in a vehicle that looked like that. I will either have to pay to have it detailed or do it myself, which should not be the case Carvana. The process was convenient and the truck was as described, but the lack of interior detailing and some service inconsistencies kept this from being a higher rated experience.

I came early for my appointment that day. Arrived at 4:05 pm and my appointment was scheduled for…read more4:30 pm. I went into the building to the front desk and the gentleman asked for my title, (2) sets of keys and my driver's license. Within 15 minutes the gentleman, after test driving my car, presented me with my check...the same amount I was quoted on the internet website. CARVANA is everything people are talking about....fast, efficient and have a check in your hands within less than one-half hour!! I WILL RECOMMEND CARVANA TO ALL I KNOW WANTING TO SELL THEIR CAR!!

My mechanic recommended Webuyanycar.com as an easy alternative to sell my car. I brought my car,…read moretitle, registration and driver license. Mr. Minick took care of all paperwork and presented a check in one brief, friendly visit. He then provided an Uber ride home, which was so helpful.

Lowest online offer. The ai system that calls you was set up by an ldiot. Set appointment and…read morenobody there. Save your time and money and go elsewhere

Just had my pickup towed away. PGH Junk Cars were the only company ( I called 4) that would remove…read moremy truck. It was in a different area of my yard. They couldn't get a flat bed or tow truck through the gates. They then used their pickup which they hooked up the truck, and with a little persuasion from the stuck wheels, they moved it out. Easy title transfer. The 3 guys were courteous and worked hard to remove my truck. Once they got my pickup out to the street, they used their tow truck to take it away. I am very pleased with PGH Junk Cars. I called them, and the next morning they had a flat bed. They called and said they would be back in the afternoon because the flatbed was too big. Very good communication. I can't say enough good about their service. They are the best.

Called for information to remove a 2000 Passat with new transmission failure. Anthony was…read morepleasant, easy to talk to and deal with. He answered all of my questions with respect , kindness and a truly pleasant demeanor. I am pleased with the cash value I received for a 25 year old vehicle . The extreme convenience of a pick up and towing from my home cannot be understated. My car was taken within 3 hours of the initial call. A delightful experience and service from a seemingly very proud company.

Will ABSOLUTELY return to this establishment!!! I've gone to other part places but I was shocked…read moreupon walking in and how much better Pull & pay is! I was greeted immediately, everything was so organized, it was clean, I was treated like family despite this being my first time. I have already recommended multiple friends. I will no longer go anywhere else. Speaking with the staff, they were insanely knowledgeable and I couldn't believe the service. They might as well have gift wrapped my auto parts... Because it was like Christmas! Very affordable and was even assisted loading my vehicle!!! Even the manager made sure i had everythign I needed. Now that's customer service!!

Good - in the past pricing has been fair. Selection of used vehicle has been good. Amenities such…read moreas wheel barrels and tow wagons good. Bad - hours marginal, don't get locked in. Pricing lately unfair. Extracted a Cruze turbo. Brutal! Waste gate seat cracked, cat converter flange connector nicked, no actuator on assembly. I offered 50 he wanted 80. I walked after doing all the work. They want an extended warranty for returns. Dishonest! I give them 2.5 out of 5

Our experience at the Peters Office with Robert was outstanding! Robert knows the car business!…read moreHe's funny and a great guy overall. We were in and out and walked out with a check in less time then I expected! Start to finish was an excellent experience! Would highly recommend and would definitely go back!

We recently worked with Branch Manager, Robert to sell an older car. Very hospitable,…read moreknowledgeable, and thorough, Robert did everything in his power to work with us on an equitable sale. The entire process took less than one hour. I recommend him and webuyanycar and have passed along our positive experience to family and friends. Also, they dog kennel is no longer located next door.