I made an appointment online with the city view Funeral Home. Wanted to chat with a director to get…read moresome ideas of what's available what's involved in planning for my husband and myself. Gary, who I spoke with was very cordial and to the point. Mostly about numbers cost, etc. My focus was the whole experience/planning and what's involved what's offered and yes, what the costs were. Gary was very helpful and gave me a planning pamphlet to review. Their costs involved seem reasonable, but I'm just getting started on this topic of preplanning for my husband and myself. The business is right in Salem off of Commercial near the graveyard.

I have never written a review of a funeral home, much less advised people to stay away from one…read more Our experience having a family member recently interred at City View Cemetery was beyond terrible - it was appalling. To say the owner Rick lacks communication skills is an understatement. My emails and phone calls were routinely unanswered which laid the onus on me to make sure arrangements were in motion - I live on the east coast. I repeatedly emailed simple, routine requests such as quotes for burial options, paperwork that my elderly father needed to sign, a proof of the marker (which when I finally received was backward - date of death first followed by date of birth). It's almost like this was their first funeral. Rick assured me in April that a marker only takes 4-6 WEEKS to secure so I would able to order it in time for a June service. He actually added that that because my brother's marker was smaller than the average size his would only take a MONTH. When I arrived in June I was told by another employee it routinely takes 4-6 MONTHS for a marker to be produced. No apology that I had been misinformed by THE OWNER. Twice I had a local family member go to City View in person to gather information I couldn't get out of Rick. He never offered an apology except to tell me how "busy" he was. In May, Rick and I discussed over the phone that the date of my brother's interment in June and we set a date and time. When I arrived in Oregon I called to confirm as I had no faith that this had been scheduled and could not get a written confirmation from Rick (or an invoice which I requested THREE times). I spoke to someone I believe was named Kevin on June 3 and not surprising he had to call me back because he couldn't find any information concerning the scheduled placement. I have no doubt that if I hadn't called and we had just showed up there would have been no preparations made. And to make matters worse when we did show up, we were told by Kevin (again, this person never introduced himself to us or even offered condolences - I think his name was Kevin) that markers take 4-6 MONTHS and we were asked to fill out additional paperwork before my father was asked to write a check - right before he buried his son. What is wrong with these people? The lack of professionalism and compassion was truly shocking. When we left the grave site, I asked the man who oversaw the placement if we would be notified once the marker was received and he replied that he thought they could that for us. What? Wouldn't it just be routine to let a customer know that their love one's maker has arrived? All I could wonder was why these two brothers are in this business since they clearly don't care. Their actions don't relay any sense of empathy or sensitivity to a grieving family. And I do have a point of comparison - when my mother died, the services provided by Golden Funeral Service was what a grieving family should expect: professionalism, compassion, competency - they went out of their way to make it easier for us - not harder. We didn't have to monitor their employees to make sure they were doing their jobs. All I can think of are those poor people going to City View Funeral Home and Cemetery at one of the lowest points in their lives and the sloppy and inattentive treatment they can expect. GO SOMEWHERE ELSE.

Miles and his staff were excellent in caring for my wonderful wife Bj. They are so kind and helpful…read morein a very stressful time. I appreciate them helping to make our celebration of her life a special time for those friends and family who attended. Thank you and all of your special people, Miles. Arlie

We want to thank Miles, Charity and all of Johnson Funeral Home for their assistance with my…read morefather's passing. Charity was so compassionate and supportive. At a difficult time, Miles went quickly to Tualatin to resolve a mistake by another Funeral Home. We are grateful to Miles, and we appreciate Miles assisting to get my Dad's last wishes handled. He validated my concerns and took accountability for his work and that matters. It's truly not an easy job and he is very efficient and affordable. They also remembered our family and checked in on us during the Christmas season. We would recommend their services.

Helpful, full disclosure of all costs and compassionate. When staff came to house to take the…read moredeceased, very kind to everyone and discrete.

I placed an order to have a cremation, and Golden decided to let that go beyond and daughter's…read morereview which was rescinded from the well. Golden decided not to charge me and to send all the ashes to the daughter. Very, very unprofessional and not appropriate for what was going on at the time.I'm

I stumbled across Oregon Aquamation while looking for options for cremation for my beloved doggie…read morecompanion of 15 years. Fortunately the lack of reviews on this app didn't stop me from contacting them after learning the difference between standard cremation and Aquamation. Not only is this a less violent process it's a much better process for the environment without ANY drawbacks that I could identify. Joey the owner was truly empathetic to my situation as I spoke to him from the parking lot of Dove Lewis Pet hospital moments after I picked up my baby girl. He offered to pick Dini up from my house (and would have come to Dove Lewis if I had asked him to!) Without any additional charge! The "least expensive" cremation option given to me by Dove Lewis charges an outrageous fee of $200+ to pick up your pet! And they do traditional fire cremation. Joey met me at my house and took great care placing Dini in his van, assuring me that she would be treated with the dignity she and I deserved. Only 5 days later he let me know she was ready to come home. On Christmas Eve he delivered her ashes to me. The total cost for her individual (vs. group) Aquamation including pickup and delivery was $219! Much less than any other option I found and done with the greatest compassion and professionalism. I can't recommend them more highly! It was the bright spot in an otherwise terribly painful experience. Please do yourself and your pet a favor and contact them for any information you need to make your decision. I promise you won't regret it!

It has been 6 months since Joey and his team at Oregon Aquamation helped us with the transition of…read moreour precious kitty, Lilly. We had 17 amazing years with her and she went at home peacefully. But this made finding someone to take care of her remains difficult. Most cremation services only picked up from veterinary offices. The ones that did private care were outrageously expensive...nearing $1000 including transport. They were mostly unhelpful or outright unkind. Then I took a chance and opened the google listing for Oregon Aquamatoon. The owner himself, Joey, answered. He was kind and patient. They were so affordable by comparison and would come to our home to take Lilly. They tagged her with a metal tag that stayed with her. They put her beautiful, pure white sand remains in a lovely bamboo box with her pawprint laser etched with her name. They also gave us beautiful clippings of her fur sealed in a glass bottle. They dropped her back with us at a time that worked with my work schedule so she wouldn't be left alone. They donated her blanket to a cat rescue. I cant say enough about this company. They are heavensent. We miss our girl so much but her transition and final rest were so peaceful.

Dr Lori Gibson helped us put our cat of 18 years down, and we can't say nicer things about how she…read morehandled this process. She was absolutely wonderful in terms of explaining what would happen, being so compassionate and soft spoken about the whole situation. We couldn't have been more grateful that she was the one who helped us!

This was a very hard day, our beloved Sophie had lived for 14 and 1/2 years and she was holding on…read morefor us and we had to set her free. Compassionate Care came right on time and was so kind and caring. We had time to say our goodbyes, we loved her so much and she was a really High anxiety dog, going for rides triggered her, so having someone come here was perfect. I highly recommend this establishment. Thank you.

Having a senior pet and understanding their time is here is understandably a heartbreaking time…read more Dr. Seana provided my family compassionate care in every step of the process, it was truly made bearable because of her kindness and professionalism. We had a peaceful last time together and Dr. Seana took great care of our kitty through every step and I would trust her for any other pets transition. The memorial items brought us so much peace because of the care she took in making them. Dr. Seana brought my family a beautiful ending to our kitty's life and I'm so grateful to have found her for us.

Monarch was a God-send when my baby Cheeto was ready to move to his forever home. Seana came to my…read morehome and was so sweet with Cheeto. Even after he has passed, she lovingly put him in a basket and covered him leaving his head uncovered. She came back a week later which his ashes, and several remembrance items including a heart with his fur and his paw prints. It was such a nice end-of-life experience. I miss my baby everyday, but I get to look at his memorial items and remember him.