The accountant completed my business taxes adequately, but lacked enthusiasm and personal touch…read more There was a noticeable absence of interest in discussing tax planning for upcoming years. Overall, the tax service was average. Unfortunately, the follow-up communication was subpar as there has been a lack of response to multiple emails and calls.

I have been using Tax Express for several years now. There are not enough words to describe how…read morefantastic this company is. Gaelen is knowledgeable and efficient. Bentley is absolutely WONDERFUL. He goes above and beyond to communicate, understand, and advise. At the end of the day you feel more like a friend then just a client. I have referred many friends and family members to Tax Express and will continue to do so. Thank you Gaelen and Bentley for all you do. Your work ethic, punctuality and excellent communication is always appreciated.

I strongly recommend Robert's Accounting firm ...I The firm…read morehas been doing my taxes for several years and we have always received excellent service ..... wish we would have found them sooner !!!

For the past five years or so our business and personal tax returns have been prepared by Robert's…read moreAccounting & Tax Service. We work primarily with Robert Lukey, CPA, and have been very pleased with the service and the cost. This is a great local company to do business with. We have never had any problems and plan to continue using this business for our tax filings. S. Terry Lee, J.D. Manager, JurDoc, LLC

I moved to the area from out of state 5 years ago. I had been with my previous accountant for over…read more30 years so I was nervous about finding someone I liked and trusted. Everyone I've dealt with at Steven M Vogt's Queen Creek office for the past 5 years has been incredibly helpful and friendly. I trust them completely. They are all very knowledgeable and always are happy to answer any questions I have.

This firm has such kind, knowledgeable and friendly staff. I enjoy coming here which is odd because…read morewe are talking about doing taxes lol. It doesn't make doing my taxes a daunting experience.

Being new to Arizona, we didn't want to prepare our first years' taxes ourselves as each state has…read moredifferences. We were able to schedule our appointment online, and received a confirmation call the next day. Being in a certain mile radius of his business, he came to our home for no extra charge. This ended up being more helpful than we thought, as more than one question required us to search for paperwork. Mark arrived at the scheduled time, and had great attention to detail. He caught some things we would have missed, and made suggestions to benefit us for next year. His rates were very reasonable based on the time he spent with us preparing everything. We would highly recommend Mark Smith for tax preparation.

Mark is amazing and you can tell he knows his taxes. He even took a look at our last year's taxes…read moreand told us we missed a major tax right off and offered to amend them. He was very helpful and even answered questions we had, explaining them so we could understand.

Really impressed with their service. Just moved to AZ in 2024 and used these guys for the first…read moretime - Wonderful Experience - highly recommend. Communicate very well, very simple process and fair rates. Will be a return customer.

They filed our taxes for us and according to their filing we were supposed to be getting a return…read moreof $5,000. We just received a letter from the IRS over the weekend indicating not only are we not getting a refund, but we actually owe $400. To add insult to injury, they were closed yesterday and then closed again today so we can't talk to someone and ask how they were so far off. If they rectify this for us in some way I will update my review, but when we filed our own taxes many many years we NEVER got it wrong. Not sure how we paid these people $700 and this is the end result? Update: I tracked down their hours and it seems they're not closed, but their hours are only 9 am - 12 pm every day. I'm a teacher (teaching summer school) so I can't call them to discuss this. We uploaded the letter from the IRS into the portal over the weekend and haven't heard back.

I would give this business zero stars if possible. Jessica has been so unprofessional. Lacks…read morecommunication quick to take your money, but can't return a phone call or an email. Has filed our taxes late due to her being behind which caused a $1500 IRS fee. Was told she was going to pay this fee and she has been ghosting not only us but the IRS and now we have been sent to collections. I wouldn't trust her to manage monopoly money.

I was told one price over the phone and that was not what I was charged at the end of my taxes it…read morewas $50 more. I was not impressed.

Excellent service, friendly, professional, and maintain great communication with me as a client…read more I wouldn't trust anyone else but Deirdre at BASC. If I could give them 6 stars I would!

1 Star -- Do Not Give This Firm Access to Your Business or Bank Accounts…read more Based on my personal experience, I strongly recommend avoiding BASC Expertise. This firm is overpriced, constantly nickel-and-diming for basic requests, and extremely difficult to work with. Simple asks routinely come with surprise charges -- asking for a small favor can easily turn into an unexpected $1,000+ bill. Over the course of our relationship, our taxes were messed up multiple times, which created unnecessary stress and cleanup work. Despite paying them thousands of dollars, accountability was never taken. Instead of addressing client concerns, anyone who raises issues is labeled a "disgruntled client" or accused of lying rather than the firm taking ownership of its mistakes. A major red flag: they do not allow clients access to their own QuickBooks, while simultaneously requiring full access to your bank accounts. Even worse, Deirdre inserts herself onto business paperwork, making it intentionally difficult to leave once you realize the relationship isn't working. The most alarming issue: during a legitimate contract dispute, they attempted to withdraw $36,000 from our bank account without permission or prior resolution. This was not authorized, was not agreed to, and happened while the matter was actively being disputed. That alone should make any business owner think twice before trusting this firm with their finances. Communication is another constant issue. Deirdre is frequently out of office or on vacation and often unavailable when you actually need support. Yet the firm has no problem charging premium rates regardless of service quality or responsiveness. Despite presenting themselves as a full accounting firm, there is no licensed CPA on staff. They will still try to operate as if they are indispensable to your business and push arrangements that feel unethical and heavily one-sided. There are far better, more transparent, and more affordable accounting services available that actually employ CPAs and don't lock clients into questionable agreements. Bottom line: If you value control over your own books, ethical billing, clear communication, and not having someone dip into your bank account during a dispute -- go anywhere else. Do not give this firm access to your finances.

I had an exceptional experience with Khristina, and I will continue to work with her in the future…read more She completed the work fast, answered all of my questions, and was very responsive. I would recommend her to anyone.

2nd year of using Kristina and her team for my taxes. Worth every penny, and since they saved me a…read morelot of those my appreciation is double. Thank you again you guys!