A Grok AI review recommended Southern Electronics to repair my Ridgeline gauge cluster issue. The…read moredigital speed display went blank. The Honda dealer repair estimate was outrageous for a complete new part. I emailed Southern on a Monday, received a prompt reply with estimate and shipping instructions. Shipped it the next day, and it was returned on Thursday, completely repaired. Saved me over $1600 compared to the dealer. Outstanding communications and service!

Cluster came back worse than when I came in, only one of the gauges were actually fixed. It was 500…read moredollars and the fuel gauge and tachometer weren't fixed.

I've used this service center several times of the last few years and I have found it the absolute…read morebest service center I've visit in decades. Let's face it we all need that service center you can trust. They have never attempted to up sell me on anything and they have never pushed a repair onto me. I've quested their repairs and have never had to go back for adjustment or the work not done correctly the first time. Since using them as a repair center for several repairs and having great dealings - I decided to begin using them as my go to for state inspections as well. As for cost - again I've never had them up sell me on anything and feel the costs that I've paid for repairs have been fair and most likely less then a dealership. I highly recommend this center for your car needs.

Super fast and efficient, they really inform you and are very knowledgeable about what they do…read more Services are a better price than most other companies in the area. Very happy with the oil change and overall check, I've been having bad luck with other car service centers but here with an appointment I was in and out in an hour. Thank you!

I was very disappointed by my experience. I had dropped my car off on a Tuesday at about 10 am…read moreafter setting up an appointment date. I told the individual at the desk that I'd like my car back by the same day but the next day would be fine. I did not hear anything back from them on that day nor did I call as I figured they would get to it early the next day. On the second day (after still not hearing anything) I called them at 10:30 am asking if they have had the opportunity to look at my car. They stated they had not looked at it yet. I then waited till a little after 2:30 pm (after still not hearing anything) before I called and checked again. At that time they said they still had not looked at my car and that they "might be able to look at it by this afternoon". He stated that they were being held up by some difficult cars. At that time I notified them I wanted to pick up my car because I needed my car by the next day. I was disappointed that the service was so far delayed (and not even looked at) and that there was no attempt at any proactive communication by the garage to let me know of the delay. It was extremely frustrating and the individual I interacted with seemed fairly apathetic regarding the whole situation. It was very frustrating. I would definitely not recommend this garage in the future.

This shop exemplifies the notion of above and beyond. They are professional and respectful yet…read morelight hearted and fun loving. It's not easy finding an honest, trust worthy shop. If ever there was one Auto Air Of Virginia is it. Couldn't possibly recommend them more.

I just called this Auto Mechanic to get some general information about warranty whether it's worth…read moreit and how hard is it to deal with the car warranty insurance company and the actual mechanic because that's where the truth is with the mechanic. Jason the owner was gracious enough to spend a good amount of time with me explaining to me how these warranty companies work and what to look for and what to ask and he gave me a few recommendations. You know it's really nice of him to take the time out of his day to give me all these tips and I'm not even a customer. Just goes to show that this place is really a genuine place to go because they don't have your business and they're treating me this good. he also mentioned whenever you get a used car always come in and get an overall check which is $89. This way you get an out side true review of the car you are buying not just what the dealer is telling you. I never thought about doing that but I can see where the value would be totally with it. Thank you Jason you really gave me a lot of good tips and I really do appreciate it. I'm looking forward to using your services in the future. Sorry if my writing is bad I don't do reviews but I just had to give this to you because you were so kind and honest. Aloha Jennifer

I told them upfront I suspected a bad alternator because I could hear a bad noise coming from the…read morealternator. Also asked them to check my squealing brakes. Brakes were fine, just dust build up, so no charge and appreciated. However, I was charged $531.95 for the alternator part alone (GM part #20911162), before labor/tax/fees. The same exact part number is available from Amazon ($199.70), GMPartsGiant ($268.81), and GMPartsClub ($318.59) -- all about half off what I paid, even accounting for normal shop markup over retail. Labor ($192) was fair. I wasn't shown itemized part pricing before authorizing the repair. Ask for the exact part number and price breakdown before agreeing to a repair here, or get a second quote. If you don't, expect to pay completely avoidable and unneccesary markups.

I was gifted a truck from my elderly father, who only takes his vehicles to this shop and serviced…read moremy truck here. After a couple of months of having the truck, we spent about $4,000 to have a number of things fixed that should not have been nearly as bad: 1. The check engine light came on, because of a failing O2 sensor. This sensor had last been replaced by Salisbury Tire, and they had clearly not put anti-seize on the threads (absolutely necessary). This made it impossible to remove the sensor without also having to replace the catalytic converter, another $1600 on top of an otherwise $40 sensor replacement. 2. Turns out the O2 sensor itself hadn't failed yet, but the issue was from wiring further up. Additionally, the main wiring harness bundle (includes sensors, main power and grounding wires, system-critical stuff) was not properly fastened during a previous repair (also confirmed to have been done by Salisbury Tire), and was instead resting on the EGR pipe (which gets VERY hot). The wires were being melted through slowly, and I'm lucky we caught this issue before it had caused a much worse failure. According to my father, instead of paying for vehicle service each time he takes them in, he pays them a monthly payment. All of his vehicles always have the check engine light on, and they tell him that it "doesn't mean anything, don't worry about it." Years ago, he even had a tire that fell off of one of his cars while he was driving on the road. I have another family friend who also had one of his tires fall off his car after going to Salisbury. They take advantage of my father, who is elderly and therefore does not have the best judgment of who is trying to scam him. This review is so long because it is long overdue. After years of my father going to this shop, my family now refers to any scammy auto shop as a "Salisbury Tire."

Salisbury found an issue that my old mechanic (progressive auto) could not find and fixed it. I go…read morehere for inspections, tires, oil changes, they fixed my starter. They are friendly and fair in pricing and they always follow up after to see if I was satisfied with my service. Great customer service and they are now my shop of preference.

There is a reason they have so many positive reviews! They thoroughly looked over my 2014 car and…read moretold what I needed, what I could do without and what I absolutely did not need. They explained things in a way that made sense without sounding condescending. Highly recommend if you're looking for a place that will tell you what you need and do not need.

they tried to charge me almost a grand for a part that costs a little over $100, and that's before…read morecost of labor or anything. would not recommend.

The team at Broad Street Auto always are able to get me in and out and work with my schedule…read more They've been upfront and honest about the needed work and what isn't needed. Their hard work, honesty, and integrity are the reasons I keep coming back. 10 out of 10, highly recommend!

They are very fast, my auto inspection took just 20 minutes!…read more Thank you for quick service! And a very friendly staff!

Great service, friendly and I'm happy with their work on my car and my husband is happy with work…read moreon his truck.

We have been taking our vehicles to Murray for nearly eight years now, one is fairly new and the…read moreother is 20 years old. They are consistently fair in pricing and always willing to go above and beyond for their customers. For example, they've fixed automatic windows for me, at no cost, gotten me in with an emergency even when they have a full day's work, and even come to get me when I didn't have a ride to pick up my car. The transmission work they did for me recently was amazing - the old car feels and runs like a new car. I can't say enough good things about Morgan and his team at Murray. I wish I could give me more than five stars! :)

At Mark Tuttle Tree Service we have used murry automotive to keep all of our vehicles and equipment…read moreon the road for 20 years. Morgan and his team are fabulous. We highly recommend them..