This company is exceptional! My heater kept blowing hot air. We could not get it to stop. I called and talked to Kirsten who was so friendly and calming. Next thing I know Justin is at my door within 30 min (he said he decided to take my service call since he was so close to our address). Justin came in, got right to work reviewing my situation found it was my thermostat, clearly went over my options and the condition of my heater overall....all good thankfully other than thermostat. He replaced my thermostat set it to desired temp, then we had a brief friendly chat and on his way to next appt. Justin is one of the most friendliest and knowledgeable technicians I have ever had! He was very nice in the onset, clearly helped me to understand my situation and gave our problem and review the time needed. I am So Happy to have found this company! Would have given them a "10" if I could. read more

Pump septic, and repair a pipe. Justin came out on time, pumped septic and is now working on an estimate to repair a pipe. Very friendly, honest, respectful. Shares his knowledge. I wouldn't hesitate to have him do any job big or small. read more

This man did a fantastic job on our furnace, from removing the rust to fixing the vent flow to giving info about our thermostat to checking the intake and outflow of our furnace, and clearing debris too: all for one reasonable price. Justin is intelligent, friendly, on time, and all other good things!! read more

Prompt and fantastic service! Justin was very helpful with my sudden wall heater issue. He solved the issue and his explanations and instructions were easy to understand. I would not hesitate to use their services again! read more

You have to pay them on the spot before the ink drys. What happened to the net 30 days? When you have used them twice recently and they act like they don't remember you. read more

Get your quote in writing before hiring these folks. Or the price may be different than your "verbal" phoner estimate. There is a lot of debate about using enzymes in your septic. Read up on that. They were on time. My poo is gone. That's it. Probably will try someone else and will get the firm price no matter who I hire. This didn't used to NOT be a problem in Sonoma, the price creep issue, but it is now. read more

Shortly after having Justin and his team out to pump our septic tank we realized we had more of an issue than just a full tank. We recently moved into a new home and figured it just hadn't been done in a while. Turns out we had a crushed transfer pipe. Justin came out and dig everything up and repaired the issue all within a few hours. His team was super friendly and took really good care of our issues and questions. After hearing horror stories from friends that have had similar issues and went with other companies I can't recommend Just-In Time enough! Do yourself a favor and use Justin and his team. You won't be sorry you did. read more

Just in Time Home Services - Digging up our busted transfer pipe - Heating & Air Conditioning/HVAC Near Me - Sebastopol, California

Justin and his team were an integral part of getting our 125-year-old into good working order. Justin is so knowledgeable about so many topics including plumbing, septic, HVAC+. He came up with solutions no one else proposed. He and his team are organized, efficient and timely. Every member of his team is friendly and helpful starting with Justin as their leader - they truly care. Many thanks to Justin, Kirsten, Jerry and Enrique for making our house a comfortable and safe home for our family. read more

Winter was over, it was the first day on the high 80s, and the AC would not turn on. I messaged Just in Time over Yelp and promptly got a reply as well as a phone call. Justin was able to come out within a few hours and got it all sorted out. He's very knowledgeable, friendly, did quick and efficient root-cause-analysis, and shared what he found and the proposed fix. He fixed the problem as well as did some cleanup of prior connections. I'm going to use Justin (Just in Time) in the future and recommend him to other people in the area. read more

Ive used Justin in the past for issues that have come up and I just really appreciate that every time I have called they are quick to answer and come out that same day. They really are doing it right for a family business. I have always felt that they have my best interest and not trying to screw me out of money. Justin has always taken his time explaing things and I fell the prices he has charged me were more than fair. Also, I want to recognize his wife Kirsten who is always so happy and pleasant on the phone with me. You can tell she just loves her job & really wants you to be happy. Im so happy with this company and im sure you will feel the same if you give them a try. read more

Update: now it is my turn to apologize. I have been busy the last week, but I did receive an apology in the mail from Just in Time Plumbing and Heating Services. I want to be clear that by no encouragement from the company I'm updating this review. I am all about customer service and Kirsten sent a card with an explanation of what had happened, and I appreciated that. I will still consider you guys the next time I have an issue with my system. Again, thank you for the explanation and hope things are getting back to normal. read more

Justin was flexible in his appointment time and was on time for the appt. He was knowledgeable and thorough. Rather than immediately try to sell us a new water heater, he did some troubleshooting (including contacting tech support for the manufacturer of the water heater's advice) and saved us the cost of a new water heater. Bottom line: after his fee, we still saved $4,000. read more

These folks are amazing - they actually answer their phone, and Kirsten was really knowledgeable in helping troubleshoot our septic problem. This company is run by honest professionals, they will not recommend anything that you don't need and take real pride in their workmanship. Highly recommend. read more

All i can say is wow. I have spent days trying to get someone to come out to check my furnace/heater. Just-in time was ready to come out, and super responsive. They in fact were able to come out earlier than expected, so showed up ready to fix my heater. The heater was a quick fix, so Justin didn't even charge me. I was so happy with his service and attitude that I had him inspect my plumbing in the kitchen and he sent out his co-worker Mike to finish the job. Mike came an hour later and re-plumbed the entire kitchen line, scrubbed it and got rid of the jankey system that was in there before. All this got done the same day with super professional service. If you want the job done, go with Just-in time, I for sure will use them the next time an issue arises. Thanks fellas. read more

It was my first time working with Justin and he was great. He was friendly and very cost effective. I was presently surprised I would highly recommend him. And he is local to Sebastopol and Sonoma County. Check him out, you will not be sorry. read more

I have used Just in Time on a couple of different occasions, and both times was so glad I did. The first time, the heat in my house stopped working right before I was hosting people for Christmas several years back and Justin came out on Christmas Eve to get it working again. Justin's recommendation at the time was that our heating system was on its last legs and we should replace it at some point, but he knew how to get it up and running again. He met our needs short-term at a reasonable price, and eventually met our long-term needs when it came time to replace the system altogether. He did a great job with both and Kristen was a pleasure to work with too. Whenever a heating issue comes up I will be calling Just in Time Home Services. read more

If you are looking for a furnace repair or replacement, I would call Justin first. I was desperate when I called him. He came out the same day, sent me a written quote for a new furnace within the hour (he gave me a verbal estimate while he was here) and was able to come out the next day to install a new furnace. It sounded louder compared with my old one, and Justin spoke with the manufacturer to see if there was something he could do about reducing the noise, and there was...and so he did! He's a great guy, responded to me immediately and gave me heat back in my home, all at a reasonable price and with a smile on his face. Thanks, Justin! Thanks, Kirsten! It's been a pleasure working with you guys! read more

Tyler and Blake were extremely nice and did a awsome jobe. Fast and goid price. Great guys.

Justin and Kirsten is a great family company and one of the most honest people I have ever met in the business. I had issues with my furnace and got a couple quotes to replace it. When Justin came in, he told me I actually didn't need a new furnace like all the other companies told me, he found that the problem was actually in my thermostat. He didn't try to upsell me on something I didn't need. They just gained a lifetime customer and I will let all my friends and family know that they are honest and reliable! read more

They were very professional and did an excellent job fixing my heater. I would recommend them to anyone because they are punctual and gets the job done. I am glad I found them on yelp. Thank you guys for doing an excellent job. read more

No show. Kirsten made two appts to fix my furnace both times I was stood up. First time she said I had the wrong date. Next appt also a no show. I'm a 70 year old woman with no heat. I guess you just had no time so they stood me up to freeze rather then show up. read more

I have used Just-in-Time Plumbing 3 or 4 times and have always been please with service and work. Just is fair, punctual and communicates the needs of the job. Support local families! read more

Made appointment with a two hour window. Waited 4 hours. Never showed up. Did not return my phone call to reschedule or explain.

Thank you Just in Time for fixing the gas furnace! Your 2 repairmen were great. They showed up on time, were through in reviewing the issues and told me what was wrong so I could understand completely. They returned when they said they would, did a great job, cleaned up and the heater looks great and works great! I would highly recommend this company for being on time, cost and thoroughness. read more

They were very nice, efficient, and solved our plumbing problems with ease. Highly recommend

Kirsten and Justin are two of the best you could ever hope to find. We have used them three times now for my Mom's place in the Sebastopol area. Not only were they able to deal quickly and efficiently with very old home systems and challenging work conditions, but they did so with great care and humor and the finished results were perfect. They went out of their way recently to help my Mom on extremely short notice and took care of the problem the same day, which was far beyond what we normally expect in these times. Beyond that though they show something that is almost never seen anymore - true care and concern for those they serve. I can't recommend them highly enough. Mark W. read more

Our furnace stopped working so we called Just in Time Home Services on March 14, 2021. Kirstin immediately answered the phone. It was a Sunday. She scheduled an on site appointment for the following day. Justin came out and inspected the furnace and found it irreparable as there were major cracks in the furnace. Justin was able to find us a new furnace that same day and he returned the following morning to remove the old furnace and install the new one. The new furnace was installed and operational by 1:30 pm on Tuesday the 16th. The job was done professionally and quickly, and the furnace works great! Justin, thanks for a job well-done! I definitely recommend Justin Time Home Services and would use them again. read more

Our hot water heater broke last week and we contacted Just-in Time late Thursday night. We got a friendly response almost immediately and they were able to come out the next day to install a brand new tankless water heater. They were all super friendly and did an excellent job. We highly recommend them. read more

We have used Justin twice now and wont hesitate to use him for any future projects. They are quick, efficient and the price always beats the other quotes and bids we get from other companies. They have saved us when our heat when out in the dead of winter and now with ac in a wicked heat spell in summer. So grateful for Justin and Kirsten read more

Had a septic issue. Justin came out, diagnosed the problem, provided a fair price, and went to work right away. So far so good. I appreciated the fact that they are licensed and bonded. I would definitely call on their services again! read more

Over the past 3 years I have used Justin several times. He installed a septic tank, replaced an old valve that failed and recently replaced my furnace. Justin is a competent guy with a wide range of skills. He gets the job done quickly and I can count on the fact that it was done correctly. In addition, his prices are fair. Kirsten is the office manager. She is easy to work with and gets back to you right away when you leave a message. I would call Just-in Time Home Services the next time I have a Plumbing or HVAC problem. read more

I contacted this company late on a Friday night through Yelp, within minutes I had a response from Kirsten. After gathering a little bit of information from me, within another few minutes, I had an appointment and their service fee information. My appointment was for the following Monday. My heater issue ended up resolving itself so I actually ended up not needing the appointment. What I can say is, the communication was excellent, the response time was great, Kirsten was very friendly even when I cancelled the appointment and the service fee was the most reasonable of all the companies I had researched. I also appreciate that the service fee is applied to the repair if you follow through with the repair recommendation. Based on everything I experienced, I feel confident had I ended up needing their service, I would have been just as satisfied. read more

Our water heater wasn't working -- even after following the instructions for re-lighting the pilot light, I couldn't get it to re-light. We called Just in Time the next morning and they responded quickly -- they called back within 20 minutes, and were at our house within 4 hours. Justin replaced the thermocouple. Thanks to their fast response we were without hot water for less than 24 hours. read more

Justin is the best and his name says it all... We had a water heater go out on a Friday afternoon. I called several other plumbers and no one works on the weekend. I got a hold of another company and they quoted $2,200 for a new water heater. Justin came out and repaired the water heater for $185 and did it on a Saturday. He has a great office manager, Kristen who makes the whole thing easy and convenient. I definitely recommend Just-in time... read more

Justin and Kristen always get back to my promptly and make things a priority. They guarantee their work, which is huge! I have 2 rentals and a home so they are practically on speed dial. They have always been fantastic and always do things to code. read more

We recently had to replace our failed furnace and we called Just-In Time Home Services based on a recommendation we got from a social media site. We're really glad we did. Justin came out, reviewed our situation, and came up with replacement recommendations. He and Kirsten answered all of our questions in a pleasant and timely way, and even gave us some tips on how to improve our chances for passing the HERS inspection. We followed their suggestions and did pass the HERS inspection after the installation of the new furnace. When the inspector from the City of Sebastopol came out to perform the building dept. inspection, he was very complimentary on the quality of workmanship of the installation. We definitely recommend Just-In Time Home Services. If I had to do it over again, though, I think I would pay the extra cost for a two-stage furnace. Just-In Time offered us the choice of a two-stage furnace, but we declined. Instead, we chose a single-stage furnace, which is what we had before. Our new furnace is operating perfectly, but the two-stage version would probably save us some money on our PG&E bill in the long run. read more

No hot water on Friday afternoon. Late. Almost evening. OH NO! Called Just-In-Time Plumbing and made an appointment for a technician to come out the next morning. Yes: Saturday morning. Richard knocked on my door the next morning. We went upstairs to my recalcitrant hot water heater. He carefully, using words I understood, explained the possible issues and his proposed fixes, then got into the guts of my machine, pointing out what he was doing and what why at every step. Great guy; patient, really knowledgeable, careful and meticulous. And all for a very reasonable cost ($185), *especially* considering it was Saturday morning. I'm very impressed with this company in general, and Richard in particular. Just-in Time Home Services will be my go-to for plumbing problems from here on out. read more

I feel I was ripped off. On Jan, 2014 My heater was working on and off. So I call " Just In Time" heating repair to come and look at my unit. I like to use small local businesses to help support my community. I was told over the phone that to check my heating. It would be a Ninety Dollar service call. If they do the repairs that would be taken off the bill. OK with me sounds fair. Justin shower up at the end of the day. 4:30 and checked my heater. It took all of 10 minutes for him to find the problem. He called someplace to see if they had the part, and get an estimate of the cost. Said it was SIX Hundred Dollars plus labor. He did ask if I wanted him to fix it. It was winter and cold. What do I know about repairing this that is why I called to have a professional. He said it was to late to get the part but would come back in the morning with a replacement. The heater needed a Igniter control board. Justin returned in the morning and replaced the part. two screws and two wires another 15 minutes. Here is why I feel cheated. I did not know what an Ignition control board was Never saw one. I did get two price's on the replacement part. One was just about $100.00 buck. and on E-BAY 60.00 bucks. http://www.ebay.com/itm/HSC-Carrier-LH33WZ512A-1007-100-Furnace-Igniter-Lockout-Ignition-Control-Module-/291064072547 The total bull was $685.00 after he deducted the $89.90 for the service call. Total actual working time both days 25 minutes. That is some profit margin. I would say over 600% markup. I would never in my life ever trust or recommend this company to anyone. read more

I really like this company. Justin (a fun pun on the company name) is highly competent and reliable. He has done repair and maintenance on my HVAC system and just replaced 'rat destroyed' heating ducts for my whole house. His crew is friendly, reliable and hardworking. read more

Justin and Kristen of JUST IN TIME were superb in their service and the quality of their work. Of several estimates, theirs was by far the most economical! And most importantly, they were ready to work at short notice, on time, cleaned up, followed through with paper work (I was in Texas at the time my heater needed to be replaced), were patient with my confusion and went the extra mile to be courteous and professional. I highly recommend them! read more