My brother died unexpectedly in Spanaway WA. After reading the review from Sandi F., I called…read moreNatalie Kenan. I also live in Hawaii and wasn't sure of what to do. I was devastated and heart broken but she was so kind, and helpful every step of the way. From sending me the necessary forms to complete and advising me on how the body would be handled from the hospital to the cremation services, I was so reassured. They also delivered the death certificates and ashes to my hotel because I was overwhelmed handling his affairs including cleaning out his house. She also prepared a letter for the airline in compliance with TSA-airline regulations. I did call a few places before selecting A Life Remembered so did compare prices and services. Their prices are very reasonable, and the personalized service was so much more than I expected. I'm so grateful to have found this company via Yelp, and would highly recommend them.

My Mom passed away suddenly in September. I live in Hawaii and she lived in Tacoma WA. I arrived in…read moreTacoma that same night and the next day my daughter found Natalie's business card on the table next to my Mom's chair. Natalie took care of everything! She arranged for my mom to be transferred to the mortuary, she was able to get the death certificate signed quickly and hand delivered certified copies to the family within a few days. She then had all the proper documentation for me to bring my mom's ashes back to Hawaii which I didn't even know to ask about. I had asked about jewelry to put some of the ashes in and she took care of that as well. It feels strange to even talk about pricing but the cost was way less than what we would have expected and to have someone caring and respectful that comes to the home twice, once to discuss your wishes, and the second time to hand deliver your loved one's ashes so you don't have to go through the pain of visiting the mortuary itself meant so much. Natalie even followed up with a card to let us know she was thinking of us. I would highly recommend her service to anyone.

This was a pleasant experience. I needed to have a relative cremated and was on a very low budget…read more They called me back in a timely manner, gave me a great price for cremation, and came and picked up my loved one quickly. I would recommend these folks to everyone who is looking for cremation and a great price. They were very sympathetic to my state of mind and I didn't need to do anything. Would use them again for all my loved ones.

I never like writing a bad review. My mother passed away just over two weeks ago. Received her…read moreashes today, with no notice they were coming. Sadly, this company does NOT help with the death certificate. it has been a nightmare try to get them. I am overwhelmed and they were no help. it should be part of the package. i will say that the two young ladies I dealt with on the phone, in the beginning we're nice. They should advise us that they will not help with the death certificates. I will not use or recommend them. No family should have to go through what we are enduring.

I just had to respond to the previous comment about the folks not being compassionate…read more This could NOT be further from the truth. Every time I go in there to deal with ANY of my family members that have been cared for they are all so kind and gentle. I recently needed help on my case and Bree was the best! She got me the information I needed in a very timely manner and was just so pleasant to deal with. She took an issue I had and resolved it better than I could have imagined. Kudos to her. On a side note, if there would have been a dog there when I went I would have been so happy. Animals have a way to comfort hurting souls. I would have taken pup pets any day to help me with my pain. A dog sniffed you, OH NO!!! Perhaps the dog knew you needed comfort and you denied. #DOGHATER If you cannot understand the purpose of animals and compassionate people perhaps you shall not troll on the internet. Thanks for reading my TedTalk. :)

Trying to assist with having person cremated and you would think that I was asking them to rebuild…read moreRome in a day. Not responsive, rude reception, and overall just unprofessional. You have so many choices to pick from, you DON'T need to go here. I mean, I guess you can, if you're into that kind of stuff...

This update is more about who we got on the phone to have an elderly pet that passed cremated…read more Whoever answered on the phone while trying to get a cremation time set up seemed very put out that she even had to answer the phone. She was highly noncommittal to us coming that night or even the next day to make arrangements. She said that maybe somebody would be in the office and maybe nobody would because they were just so very busy. It didn't help that she was distracted the whole time on the phone making her responses very unclear to our questions. She could've said "no" that they were too booked but she wasn't committed to saying that either. Perhaps the cemetery changed management which resulted in this service decline. At any rate we went with a different company which resulted in a positive outcome to a somber situation.

This cemetery is right across the street from my dad's house. It is a cool old cemetery that is…read morevery well kept. I think most of the graves here are very old as there is never many visitors. They have a huge crypt which my dad has already reserved a space in for his ashes and a very efficient crematorium onsite. There is also an interesting derelict area of the graveyard that may contain the remains of historic Figures from Tacoma's sordid past.

First of all when they say affordable they mean it. My friend lost her son unexpectedly. She needed…read morehelp finding a place to do his cremation. My daughter and I called at least 6 places, all promising reasonable prices, not true we were quoted from $1450 +add'l charges to over $2000 quote from The Neptune Society ( the most expensive of them all), I finally saw Oakwood Hill at a price of $795 which includes pickup of body. And we were able to make arrangements online. What a life saver, there is a fee of $100 charged by King Co that everyone told me about and there was no way getting around it since he died in King Co, but still, the purchase of death certificates and it came out to be well under $1000, $958 to be exact. Now that to me was very reasonable. Most places charged and extra fee if the body weighed over 250lbs, unfortunately because if circumstances he gained a lot of fluid weight and it put him slightly over that weight max without the extra weight charge. Well, Oakwood Hill had a max of 300lbs so there was not the extra fee charged, which I noticed their extra fee was not as expensive as the others quoted. Once everything was ordered and paid, we filled out the death information which was extremely easy, the online order form made sure all necessary information was put in before we sent it on. We did need to call Oakwood and let them know and they then had us call where his body was to give them permission to pick up the body. The staff member I spoke to was extremely kind and helpful. She showed her compassion. I did let her know how the online ordering was so easy and really made a stressful and sad situation much easier to navigate through. Thank you Oakwood Hill and know that I will always recommend you for anyone needing your services. And, readers do yourself a favor if you are considering cremation for yourself or someone they do prepaid so that whenever the time comes you or your loved ones do not have to stress trying to get services and possibly paying extremely high fees.

I like to walk and cemeteries seem to be the best place to go where I feel safe. After all, I am…read moreafraid of the living people, not the dead. The mausoleum is absolutely beautiful and very art deco but I understand it's very old and may be torn down in a few years. There's even a little apartment there, but the staff wouldn't show it to me because they said it's for staff only. I would love to live at the cemetery so I was very interested in seeing it. However, it is a great place to visit to just get some time alone and some quiet. I would love to have my ashes stored here, but I don't know the prices as of yet. It looks like they also do cremations and water cremations, but the water cremations cost more. It's worth it because you can plant stuff.

I have my maternal Grandmother, Both my parents and two Maternal uncles resting at Fir lane. Every…read moretime they have been very accommodating and helpful. Mom had a closed casket funeral (her choice) and dad an open one. Whoever prepped my dad (Thomas Dobson) did a great job.

My sister wrote a check to pay for services on an account the bank had closed. She wrote…read moreA check on a different account but Fir Lane charged $250 for the reprocessing. I would not ever use them except my parents had purchased lots there years ago. Disgusted. Do not recommend.

It was a good place to come and pray, the chapels were closed but the staff was kind and welcoming…read more There is a Mausoleum in the cemetery and the place is also well taken care of.