Had my first visit today. Had not been to a dentist since December 2019. The team was super and the…read moreoffice is very nice, everything new and very up to date. My hygienist Theresa was very kind and caring. I am thrilled with my choice of a new dental practice and will be back in 6 months.

From the owner: Brown Family Dental Care provides crowns and bridges, dentures and partials, fillings, and…read moreextractions to the Cottleville, MO area.

The dental hygenists are the best I've had. However, my husband aspirated a dental tool with Dr…read more Brace, and went through a lot to have it removed from his lung. Dr. Brace did his implants and dentures, and he is still having problems with them.

Everyone was very professional, thorough, and extremely gentle! It's the best dental exam I've ever…read morehad! Highly recommended!

Staff is so friendly! I called as a new patient needing a crown and they got me in the very next…read moreweek. Dr. Brown and Dr. Beau have both seen me for varying things and both explained everything thoroughly and followed up after treatment! 10/10

Amazing, Now I want to give five stars to all the staff. Now I may give just a few stars to one of…read morethe reaps but I won't let one bad apple spoil the bunch. The quality of care and service is great! They take time to know who you are from the front to explaining to what you need in the back.. It's truly about making sure you feel great about your smile, and just not out to make a dollar.

This was probably one of my best dental experiences ever. Had to have a cracked filling replaced I…read moregot in and found some decay. They remove the decay read it I knew filling and it was painless. I would strongly recommend anybody looking for an awesome dentist in the St. Charles county area to go to Monticello Dental.

Very clean and professional office. The waiting room is awesome with a huge TV and things for kids…read moreto play with. The dentist area is very clean, and every area has a tv to watch while you get your dental work done. Cool equipment! Staff is professional and courteous.

Outstanding care. Staff is very knowledgeable, friendly and professional. I'm the most relaxed…read moreI've ever been at any dentist office.

Dr. Hillis and the staff are prime examples of customer service that goes above and beyond for…read morepatients and soon-to-be patients alike. I called due to emergency dental issues and pain - they got me in with only a day in between the time I'd called and when my appointment was scheduled for. Even though I was simply a stranger on the phone with my first call, I was out at ease and felt I was in great hands. They were equally as quick to serve and kind once I went in on the day of my appointment. They were non-judgmental in regards to my extreme anxiety of dental work, explained everything thoroughly beforehand and expertly answered all of my questions to make me feel welcomed and educated. Maybe the extreme fear was because I hadn't found Hillis' team yet - but I'm now looking forward to going!

Everything seemed fine the first couple of visits, then I got a bill that I didn't understand. I…read morehave good dental insurance, and if it wouldn't pay for a service, they should have told me at the time. Oh and it wasn't a small amount-over $300. Then, after having to cancel two appointments (I have Parkinson's and the symptoms are anything but predictable) I got a letter that was thinly veiled mysogyny, threatening if I had to cancel one more time they would no longer see me. I don't take kindly to threats, and he seems to forget that I'm the customer and HE WORKS FOR ME, not the other way around. I also have a little tip for him: dentistry is very competitive in St. Charles County. In fact, I live about 3 miles from the office and I saw no less than FIVE dentistry practices on my way there-One of which is my new dentist, YAY! They also don't have a dental hygienist there all the time, and it's hard to get an appointment with her. Bye Felicia!

It is okay for this office to cancel your appointment while you are driving to the office…read more On the other hand it is NOT okay to reschedule your appointment with them or they require a $100 deposit to schedule your next appointment. Bad business practices.

We have been patients here for over 10 years and never had an issue. Dr Hurtte is excellent, and…read moreall the hygienists we have had have been great. We have gone through many office changes and never had an insurance issue or procedure issue until now. With a mishap with nitrous being given for a procedure when we signed for it NOT to be used because it makes my daughter sick and the office manager's unprofessional treatment with an insurance issue, we are done. I cannot trust that we will not have any further problems with insurance filing. She indicated that their providing insurance information is a courtesy, not part of their job. So when scheduling an appointment, it is my job to know when we can schedule to be covered, since it's our insurance, it's our job to know what's covered and how to schedule. This was all over a cleaning appointment for my daughter, which was two weeks too early for coverage. However, all they had to do was resubmit to insurance, as I asked for. Plus, when we schedule, we always ask to schedule when we are available according to insurance coverage. After calling to see ow to get this taken care of with the insurance, the office manager insisted I pay and asked 8 times during our phone call how I'd like to pay for the cleaning. She sent us text messages with a payment link, and then she put our accounts for the whole family under review so we could not make any appointment changes. When I called my insurance and asked why it wasn't paid, they said the office could ask for a resubmission or clarification. Also, they asked for codes I had no idea about. Since the office manager would not call and do a resubmission, I contacted our company's insurance agent for help. The insurance issued payment a week after this call with the office manager. Never in all my life have we ever been treated so rudely by an office/insurance person at any doctor's office.

Dr. Eric has lots of experience even though he looks very young. He would answer any questions, is…read morevery good, sweet and playful with kids. One of my girls is always afraid of the dentist. This time she was fine and happy that she is missing a lot of her baby teeth. :) In my prior visits with other dentist you can get a few staff that is really good and the Dr. Is just ok. Straight to the point, the dental work would be so so, no jokes, no nothing. I don't like doctors at all!, I get really nervious and I need to laugh to relax a little. Boardwalk Family Dental have the whole package, latest technology, great service, fun and loving people!!! Everyone knows what they are doing, are very kind and have patience with my girls. Love the sense of humor!!!! When it was my turn to see the Dr. and the staff I didn't have to explain any of my jokes, so thats a plus! :) The only bad thing for me, is the distance. I wish the location could be closer. Other than that is GREAT! Love everyone in that office.

I would recommend Dardenne Dental to anyone! They are honest and don't do anything that is not…read moreneeded just to make money, other dentist are all about money and there has been several times where Dr Reyering said let's keep an eye on it rather than just take my money. They stand behind their work which some don't do from prior experience as well! I would follow Dr Reyering anywhere as I already have from his prior practice before he had his own.

Couldn't help with getting a tooth capped offered to pay half now other half end of week and they…read morerefused me and dropped my insurance lol tell me that doesnt sound like a scam. Cause I have to look for a new dentist while I got a giant hole in my tooth.

Everyone at this office has been very friendly and knowledgeable. I went about 3 months ago for…read morecleaning. Now I returned to have a molar extraction since it wasn't able to be saved. The dentist was able to get it out without any issues. Another thing I love about this office is they are not high pressure. They didn't try to push me into any other work but I did get an estimate at my request. Try this office and I'm sure you won't be disappointed!!

Who likes going to the dentist? Could've been a lot worse. I'm satisfied. Thanks doc!read more

I'm incredibly disappointed with the experience we had with Dr. Scott Drooger. My wife went in for…read morea simple tooth extraction and requested a quote for a bone graft to aid in healing. After receiving a quote of over $1,000 for the bone graft--significantly more than the cost of the same procedure she received last year at her regular dentist for about a third of the price--we were understandably confused. We asked to speak with Dr. Drooger to better understand why the price was so inflated. When he entered the room, his demeanor was nothing short of unprofessional. His first words were, "Yeah?"--hardly a welcoming or respectful way to address a patient's concerns. When I introduced myself as her husband and tried to ask for a detailed explanation of the costs and the procedure, his only response was, "It costs this much because I went to school for 16 years." That was the extent of his explanation--no insight into the procedure, no breakdown of the charges, just a rude and dismissive attitude. We were left in disbelief at how we were treated. He didn't explain any of the procedure codes or why this bone graft was priced so much higher than the one my wife had received previously. Instead, he rushed out of the room without providing any further clarification, leaving us feeling dismissed and disrespected. After the encounter, we expressed our dissatisfaction with his behavior, but unfortunately, the damage had already been done. Although his dental assistant tried to answer our questions, the lack of professionalism and medical explanation left us with no confidence in proceeding with the surgery. We ultimately decided to leave and not go through with the procedure. The worst part is, that I would have probably paid for the overpriced bone graft had we been treated with basic dignity. My wife and I both took time off work for this appointment, only to be met with poor customer service and an unwillingness to address our concerns. We will not be returning and cannot recommend Dr. Drooger to anyone seeking quality care and professionalism. I would strongly recommend anyone considering dental work with Dr. Drooger to do additional research. From what I've gathered, this seems to be a common issue, and many others have had similar negative experiences. It's truly shocking that a doctor would respond this way to a patient simply asking questions about a procedure. Based on his unprofessional bedside manner, I can't imagine he provides quality medical care.

I started a long process with Dr. Urbanek two years ago involving multiple surgeries. Is his office…read morecheap? Not even a little bit. BUT I have 100% confidence in his treatment plan. He is thorough, answers as many questions as I can throw at him, gracefully handles my MAJOR dental anxiety without judgement, and his staff are amazing. If you're looking for budget work done quickly, look elsewhere. But if you are looking for someone who does not cut corners (and who wants that with your health?), is up front with payments and treatment plan, and just generally makes a painful and anxiety-inducing situation easier than I highly recommend. His surgical skills and expertise on cutting edge practices are exemplary. 10/10