unfortunately had to say goodbye to my sweet boy February…read more2026. I wanted to say thank you to Dr. Egoavil and are tech Brooke they were amazing and gave us as much time as we needed and lots of paw prints to remember him by. It was so easy and painless to schedule with Kennedy. I appreciate all you do for you patients and clients.

The team here is informative and compassionate! It was a pleasure to work with them.read more

Now is not a good time for this Vet clinic as health concerns have over taken the Vet and service…read moreis no longer what it should be. Looking for another Vet ... again - Sad state of affairs.

They broke my dog's leg and we had to put her to sleep! We…read morebrought our Great Dane in because she was limping. The doctor suspected a tumor and had to take an x-ray. They walked back in the room and she couldn't walk on her leg. The doctor said they broke it on the x-ray table. She was in so much pain. We had to put her down on the spot, when we could've had a week or two more with her. No apology and they charged me for the x-ray Totally unacceptable.

Everyone is so kind and compassionate here. I always recommend this vet to anyone I know. They have…read morebeen so good to my bunnies whether it's a routine check up or an emergency visit. UPDATE: July 2018 My bunny Chloe broke her leg and I brought her to this hospital for care because of positive past experiences. I'm so happy I brought her here because this place has been amazing to her and my family. The veterinarians were up front with Chloe's care and probability of surviving surgery, and discussed options with my spouse and I with tenderness and honesty. Dr. Blum provided meticulous research and took the time to discuss options many times with our family. Dr. Nevo amputated Chloe's broken leg successfully, a surgery that isn't performed as often as dogs and cats. Seriously, you should see the xray, y'all. She's a pro amongst pros. When Chloe's incision became infected (due to its location that's difficult to keep clean) Dr. Duke provided the most ginger and tender care to my bunny, who was scared and in pain but didn't fight because she felt safe under his care. The real MVP of this clinic and Chloe's care is Veterinarian Technician Brooke H. From the moment we brought Chloe in for her leg, Brooke provided the utmost care and love to Chloe. She also went above and beyond to ensure we had timely updates of Chloe's surgery and aftercare. As many things in life go, Chloe's leg break came at a difficult time for our family. Brooke was the divine intervention we and Chloe needed to care for her injury. I wish I had a big sack of money to give her lol! Chloe is so special to our family and I'm so thankful for this hospital. They continue to show great concern for the quality of life of both 2- and 4-legged, and in Chloe's case 3-legged, creatures on this Earth. Special shout out to Jenna at the front desk - she is knowledgeable in pets, always kind and accommodating, and quick with a smile and laugh. I appreciate you, too!

I have been going here for over 30 years. I have not been happy with them for the last 6-7 years…read more They do unnecessary testing. Their prices are outragious! They make you have a yearly exam for your pet. I want to do it every other year. its $65 just to walk your pet thru the door. I see others do not like Dr Zanol. She is top of my list never to see!!

What a FARCE! I called ahead to get a prescription changed for my dog's seizures. Sure, we carry…read morethat med. I get there, the Tech wrote down the opposite of what I had said and the Doctor wanted to order $450 worth of bloodtests for a condition diagnosed 8 years ago! She thinks she can get blood out of a stone? Then she REFUSED to give presc for rescue meds, only "agreeing" to give daily phenobarbitol. AGREE? These people think you're stupid. She must get a kickback from prescribing 3x/day every day for the life of your dog.. I left pissed level 20 out of 10. And I still had to fork over $85 FOR THE FAVOR! The customers that go here must be gullible and unable to reason for themselves. $450 for a blood test??

I have an elderly cat who is a picky eater and has developed a number of health conditions. It's a…read moretough time in a pet owner's life, facing your animal's decline and recognizing there will be hard decisions to come. I used to go to a busy (but excellent) clinic before I moved to Ark when it became increasingly difficult to get appointments and fast responses to queries. Based on reviews, I came here and was overwhelmed (in a good way) with the calm vibe, the knowledgeable staff, and the high level of care they provide. Everyone I have met is supportive and kind. They consult over the phone as needed and find ways to fit me in at the last minute. You couldn't have better partners in managing your pet's health.

I have been taking my dogs to suburban animal in Roseville for years, even though they don't offer…read moreend of life care so you can't even pick up your furry kids after they have been cremated. And we have loved the vet there! However, yesterday we went for our appointment and were told we went at the wrong time, even though I write on my calendar as I am talking to them on the phone. And their reminder text said the exact same time as what was on my calendar! So after my vet never called after I asked the front desk to have her do so (isn't that the least she could have done?) since they would not honor our appointment time, I asked to speak to the manager today, and she gaslit me. She continuously said their mistake was sending out the wrong time in the text and that I showed up at the wrong time. She said there was nothing she would offer to do to compensate us for our time with a reduced rate other than reschedule the appointment or send our records to a new vet. I asked if she even cared that they were losing 2 clients, and she said we were just one of many who don't go there enough. Super crazy that we are not important because my dogs are healthy, although in years past, we have gone there many many times throughout the year. If you want some place that cares about your furry kids and their people and at the very least authentically apologizes for their mistakes, which never happened here, go someplace else.

The staff is super friendly and easy to talk to! They took…read morecare of my poor betty when she wasn't feeling well and the effort from their team was at a higher standard than my typical vet... They are life savers! (Literally) Plus the manager is super cool :D

Everyone seemed ok, not out of the way nice but nice. The Dr seemed to be in a rush the time I was…read morethere but maybe had a lot going on. I only have 2 issues with the location 1. Its pretty expensive compared to others I have taken my cat too. (and I was told this but they are close) 2. when they called to make an appointment, they called my Cat HIM its a SHE that was not only heart breaking because its my cat, but I would assume treatments and test are not the same for Female cats as males. I only take her in for shots, so after I correct the sex I will prob keep going because its close and they havent been horrible.

6/4/21 I have been a…read morecustomer at St. Micheal vet for well over 6 years. Never really an issue with them, so I continue to see them and pay thousands for their service. Today I stopped by to pick up meds. I am told no one can come inside. Yet, staff is outside with their faces right next to customers open windows with no mask. Inside staff is either not wearing mask or wearing it covering half their face. (I don't much care if you wear a mask or not.) I asked why they are not letting people in and she says, we are behind on whats going on. So, I ask to speak to a vet to learn why no one can come in at this point. She informs me there is no vet on staff. I asked to speak to a manager to express that many people would like to come in with their pets and other vets are relaxing their covid rules. The lady again says there in no manager on staff. At this point they leave me to believe there is no licensed veterinary on staff and they're not allowing owners in because of this fact. Techs are doing the vets job and charging full fee to see a vet vs a tech.

Everyone was friendly and professional, but it felt like I was being upsold for diagnostics and…read morevaccinations my pet did not need. The vet wanted to run 3 different tests for conjunctivitis, and I was able to talk her down to 2 tests. The vet tech told me a rabies vaccination had to be given to my indoor cat as it was a state law. I told her I didn't want my cat getting a vaccination and asked her if it really was a state law and she said yes. I looked it up when I got home and it isn't a state law. When I called back and asked about being told something that wasn't true, it was explained to me that it is a policy in Maple Grove for all pets to be up to date on their rabies vaccination so they enforce that policy no matter where the owner lives since their clinic is located in Maple Grove. She said someone should have told me that when I called to make the appointment - but no one did. They also prescribed an eye ointment/medication that the 3 closest pharmacies to me did not carry, but one of them could order for $260. It took about 2 hours for North Paws to adjust the prescription to the medication the pharmacist recommended and to call it into the pharmacy where I was waiting so I could pick up (I was waiting in the parking lot the whole time and unable to be home to ensure my cat wasn't having an adverse side effect to the unwanted rabies vaccine). If you decide to take your pet here, I would plan to attempt to determine what your pet actually needs versus what they are recommending - it feels like you have to be an advocate for your pet as it appears their focus is on profit, even if that means deceiving the owner.

FANTASTIC clinic with super friendly, compassionate and knowledgeable staff…read more My husband and I moved to the area and we were referred to North Paws by a friend. Honestly, I don't think we could have found a better clinic for our family. All of the staff is super friendly, knowledgeable and compassionate. Dr. Riggs truly cares for our pets and that is a major relief. We've been to other vet clinics in the past where we were just a number, just another client. When we walk into North Paws we know that our pets will get the love and care they need and even some belly rubs and kisses.

Only here once when I brought in a very old and very sick cat. They were very understanding and…read morecompassionate. They went over options and showed price option very clearly. Things did not work out for my cat. They did their best and were wonderful to work with. They did not charge for work I authorized but did not get done. The place was clean and seemed well equipped. All staff knew there jobs and treated us very well.

Absolutely the worst you will definitely regret going they don't give two shits about your pet they…read morejust want your money they are not truly passionate and I definitely would advice and recommend to go elsewhere!!