Unfortunately the doctor care has diminished. The nurses & assistants are excellent. It's very…read morediscouraging to go there & treated so poorly. Won't be going back. Doctor simply argued and didn't want you to treat me.

The service has declined over the years beginning when you first walk in. You are given a wait…read moretime as to when you will be seen as a deterrence, then given an additional wait time as to when you will see the doctor in the back. If I am sick, this is not a problem. The staff that check you in talk rudely to you and appears they do not like working with sick patients. Loyola please help this site before it closes.

I was in River Forest and I needed to see a physician since my doctor has a one week wait. I was…read moreable to be seen they took my insurance and I was set to go. The doctor was very knowledgeable about my condition and explained many different treatments and remedy's. This physician even though he is an MD has a holistic approach and believes that treating the body as a whole and figuring out the underlying causes is more important. He was very through with his exam all in a timely manner. I would personally like to thank this center for having such a physician on staff.

Quality of care has steeply gone down since they opened. Wait times are worse than going to the ER,…read moreeven after scheduling an appointment online. My last experience with the NP was awful- I came in with horrible sinus congestion, cough, headache and clogged ears, and after I explained what was going on, she looked at me and asked "why are you even here??" She reluctantly prescribed cough pearls and a nasal spray, which didn't work anyway. I ended up following up with my doctor, because symptoms didn't improve. I've never had a medical professional ask me why I'm wasting their time. If you can, go elsewhere.

Made an appointment, arrived 10 minutes early and waiting an hour without being seen. There were…read moreonly two other people in the waiting room on average while I was waiting. After an hour, I asked how long it would be before being seen and the receptionist had no idea. I left. Why have an appointment system if you have no intention of following it, especially if they weren't busy? I'll never revisit this place.

I fell at home and had a laceration on my chin. Instead of going to the emergency room in the…read moremiddle of the night, on Saturday, during a pandemic I decided to give this service a try. I left a voice mail with the details and NEVER RECEIVED A CALL BACK. I ended up cleaning and dressing the wound myself and going to urgent care in the morning. Don't waste your time with this.

I tried to reachout to these doctors in my time of need. I reached their voicemail that said…read moresomeone will call back in 1 hour. I am still waiting on that call back.

Really bad patient care. Does not list the correct phone number to MyChart and the call menu is…read moreconfusing. Also the receptionist laughed in my face because I arrived late. Sorry there was a train and I work 12 hour shifts at night. Very rude staff.

Took an hour just to check in after online checkin said there was no wait. Absolute administrative…read moresh*tshow. Dozens of people standing in line for an hour before checking in and taking a seat. This is where the medical community could learn from actual businesses.

Came here because I needed to see someone sooner than I can see my doctor. They saw me same day. I…read moreexpected a long wait and they had mentioned their system had an update and they are learning as they go. The ladies were trying their best but were visibly frustrated and a little rude. The overall care was great but I wish there was a location closer to the city. I was out after they had closed their doors.

This is the SLOWEST immediate care ever. I go here often due to this being the only local Loyola…read moreimmediate care and I am never out of here under an hour! Today's visit took over 3 HOURS. There is nothing immediate about this place. People and doctors are nice but just way too slow!!!!!

What a great clinic!! I've gone here a few times, so much easier than trying to get a last min…read moreappointment with my regular doctor. Every staff member I've met have been extremely nice, the doctors have been amazing, and I love how clean it is. They even have a super cute pediatric room, took my niece in, and everything was better when she was able to sit on the dinosaur (she almost forgot why we were there!) I can't say enough good things, I am a loyal patient.

Perfect visit. The front desk staff was courteous and polite. The medical professionals are amazing…read moreand take the time to listen to your concerns. I was in and out in less than an hour for something that's taken me over 3 at other urgent care style clinics. Big thanks Dr. Ayala & his staff.

If I could give them less than one star I would. The doctor and staff were the most unprofessional…read moremedical staff I've ever seen. I wouldn't go back if I was in utter pain. What a waste of time and money, the doctor had the nerve to tell me that because I work for a big company it wasn't a big deal that I took time of work and paid there office fee. A terrible experience overall.

From the owner: Melrose Park Immediate Care is an urgent care clinic that serves men, women, and children in…read moreMelrose Park, Illinois, and the surrounding areas. Gowhar Khan, MD, oversees the team of board-certified physicians with a wide range of specialties, including internal medicine, family practice, pediatrics, rheumatology, general dentistry, periodontics, and orthodontics. Melrose Park Immediate Care provides exceptional, convenient primary care services as an essential part of encouraging healthy families in the Melrose Park community. The team is committed to nurturing every family member's best health, with an emphasis on preventing, diagnosing, and treating both acute and chronic medical and dental conditions. Melrose Park Immediate Care offers on-site laboratory services, heart monitoring, audiology evaluation, physicals, immunizations, and dental care. They offer same-day treatment for common injuries, such as burns, lacerations, bug bites, wounds, muscle strains, and sprains. The Melrose Park Immediate Care team offers expert treatment for illnesses, including diabetes, joint pain, metabolic disorders, psoriasis, and urinary tract infections. In addition, they are proud to offer aesthetic services, such as body contouring and facial rejuvenation, using advanced SculpSure® technology. Dr...

We advise against utilizing this service, as there have been instances of lost test results and a…read morelack of follow-up communication. Furthermore, attempts to contact the facility have reportedly resulted in extended hold times and disconnections. Feedback indicates that customer service representatives have been perceived as inattentive, with one individual citing understaffing as a limiting factor in their ability to assist.

Referred from a doctors office. Very clean. Dr. B. was a great listener and diagnosed me correctly…read more Dr also recommended I see a dermatologist and allergist which I did right away. She took her time and was not rushed. Staff was kind. I will go back if needed.