We had used Weltman because they were willing to come out on Labor Day to fix an emergency issue. We then used them to install an electrical outlet outside our house and it stopped working about 6 months later. Since there is only a 90 day guarantee they won't fix it, and if I want them to come take a look at it I have to pay again (why would I want that? They obviously don't know what they're doing). I also had a bad experience with their plumbers. I had one guy come out and say he couldn't snake a drain without removing the entire sink from the wall and that a toilet had to be rebuilt to fix the water from running. When a different guy cam to do the rebuild (that I had to pay a deposit for) he said he didn't know what that other guy had been talking about, the toilet problem was very minor and the thing with the sink was totally wrong. And this from their own guys? Unless you have an emergency go anywhere else for your home repairs. read more

Two words best describe Weltman....RIPOFF ARTISTS. The Weltman tech quoted me over $500 to do a system check for a potential problem. He made it appear like it would take several hours to perform the check. It took him 5 minutes! And he still wanted the $500 fee. The tech already knew what the problem was before he even suggested the system check (something he admitted to me afterwards). ONLY USE WELTMAN IF YOU HAVE A LOT OF MONEY AND WANT TO SEE RIPOFF ARTISTS AT WORK. read more

this place would get 0 if possible. they are a scam. they charge you if they come out and you do not use them. then they say they will take it off the bill. you say you will think about it and then they lower the price. you call them if you have their service plan and they do not call back and they want to exceed my expectations when they answer the phone a joke. they should be reported to the better business bureau. not to mention they say you need things and you actually do not. i hate them and their service Stay AWay read more

I can't say enough great things about the people on the phone and the gentleman who came to my house to repair a pump in my heating system. However, the company itself sucks! At signing a contract to have the faulty part replaced, ($1,400), I was told that the tech would come back the next morning to replace that part and restore the heat in my house. The next morning, I was told that I had to wait another 3 days in order to get the part that was exactly like the one I had; but if I wanted to get "Brand X", the guy could install it the same afternoon. It was 19 degrees, and of course I could not wait another 3 days. I had no choice but to let him install the Brand X part. I later discovered that the part itself only costs $85, and the guy only spent about 3 hours of his time troubleshooting and replacing that part. 1) They did not reduce the price for the Brand X, and 2) How much are they charging per hour for labor? I highly DO NOT recommend this company!!! read more

We contacted this company to replace two smoke detectors in our house. We had purchased the detectors for $85. a piece at Home Depot. The tech. arrived and was a nice guy. The cost for the replacement was $200. He then told us a third detector needed replacement. He charged us $185. for his detector alone. Then another $100. to install the third detector. The total cost for the job was $507. The total work consisted of about 35 minutes. $300. for a thirty five minute job seems a little steep. We would never use this company again, or recommend it to anybody. read more

I was scheduled for service because i wasn't getting hot water between 12-4. At 3:50 when I realized no one had shown up I called for assistance. I waited on hold for 10 minutes and someone hung up on me, called again and got in contact with someone after another 10 minute wait.... They informed me they should have someone to me by 5pm... (so why did i spend the first 4 hours wasting my saturday off? no idea) at 5pm they called and said someone would be at my house by 530pm.... its 5:30pm and no one is f*cking here.... I advise you to go with a company that values your time opposed to these people who have no consideration for their customers. read more

Had Weltman come out for a 'free'($52.43) estimate - they credit it back after you have the job done - not unusual. What was unusual was the disparity in their estimate compared to what I had previously gotten. Wanted to install a new "Tankless Water Heater". Weltman's estimate was $5000 more then the other estimate. Can't understand what they are giving me for $5K more. Pricing way out of line. Maybe their real business in making money off of estimates. Be sure to get pricing from others before you commit to them. read more

Had new air conditioning installed. They took our current system off line before checking that they had all of the new equipment. Then they had faulty new equipment. Long story short, we were out of AC for over a week in August and then have had to have them back several times to fix problems with the installation in the first 2 weeks. Not a good experience. read more

We have 12 room home; have used many electricians. We stayed home and waited and they simply did not show up at all. Next time they showed and charged the highest prices we ever paid for replacing a dimmer switch and checking out a potential arc/short. $400 later we looked at each other and said never again. I accepted a switch I did not want just to get rid of the guy because if he shopped for what I wanted and came back it was going to cost more. read more

I was quoted a price of nearly $1000 to replace a garbage disposal. Decided to order it from amazon ($207), install myself, and save the rest of the money for an iPad, toys for Christmas, and a nice dinner. read more

Ask for Karl S. - he was great! He was very knowledge, respectful and provided great service! I did have an issue with the pricing though. It was over $600 to install one outlet and unhook my gas range. Obviously, this wasn't Karl's fault. I called a few places after I had already paid Weltman's and the same service would have been $275-$350 elsewhere. read more

Needed a 40 gal hot water heater replaced, called them on Friday afternoon. They showed up during the time slot promised, gave me a quote - over 2x the average cost of replacement from my experience and from Home Advisors database. The tech also found several other plumbing issues that "had to be fixed", raising my quote to over $4500. Looked on Home Advisor and found another nearby plumbing service, they came over within a few hours and gave me a quote for exactly what I was expecting, less than half of what Weltman quoted, including fixing a code issue. I had them fix it the next day, everything went well. The renter was a single woman, and the owner (me) was several states away on the phone. I believe Weltman (their tech) tried to take advantage of the situation (my not being there in person) and screw me over with an outrageous bill, including "up-selling" several improvements I really didn't need. I find it interesting, even a bit humorous that they are included in the Home Advisor database, which is how I found them, which clearly shows what costs to expect for any given job based on real, local customer data. Yet they tried to rip me off anyway. Do your homework and get several quotes! read more

Overall, I was very happy with the technician and the quality of his work. The pricing structure is flat-rate, which means that they set a price that will cover pretty much any contingency. Interestingly enough, I saw both sides of this one a recent repair of two leaking steam valves. The price to try to tighten the union nuts was $300, crazy expensive by any standard. The price to replace the entire valve was $700, which seemed higher than market, but due to the complications of the job (rusted pipes, difficult to access) turned out not to be outlandish. They came out on the same day as called, and the technician was competent, determined and professional. For a scheduled repair I'd probably shop around a bit, but in an urgent situation, I'd call them again. read more

They will rip you off. I was charged approx $1,000 for one hour of work (this is for the work only, i deducted the approx. parts cost that is available in any plumbing store). They are professional but would never ever use them again. Exactly like my next door neighbor said to me the next day - "I saw the Weltman car in your driveway and i felt bad for you as I knew you are being ripped off". read more

" Ultimately the most professional natural gas generator installation! Aside from installing our 20K generator in just one day, the job completed by Gary, Herb and colleagues was outstanding! We had researched many companies and felt most confident with the people at Weltman . Needless to say we made the BEST choice and continue to receive excellent customer service with our maintenance contract. We are so very pleased and can't say enough!" read more

On time - knowledgable - BUT completely overpriced (had to pay 400$ for 1 hour without any material)

Total Rip Off....I had Weltman come out to replace my compact laundry pump. They said it was going to cost $1050! I was like how much are you charging me for the pump because i know they run between $200-$300, he said he didn't know. To make a long story short, i found another plumber who did it for $450 what it should have cost in the first place. Also, the pump had 1 issue but when Weltman left it had 2...It you don't value your hard earned money call them otherwise find someone else. Plus there are plumbers out there that don't charge a service fee. read more

Weltmans was by far a superior customer service experience from start to finish. They were reasonable and made recommendations to save me money. Their follow up and customer service sets the bar for all service companies. I highly recommend them. read more

Called Weltman when my central A/C was not working. Repairman spent over 20 minutes trying to sell me a service plan. Diagnosed problem in less than one minute. Spent 30 minutes out in his van writing up the proposal and available service plans. Less than 10 minutes to blow air into pipe to unclog blockage and put Freon into outside unit. One hour $620 for less than 15 minutes work. Extremely Unprofessional service! So disappointed. read more

Called regarding a drain problem in the shower, I was shocked when I came home and found the technician had opened the trap under the vanity sink without emptying the vanity cabinet. There was muck covering every item in the cabinet and a puddle of water sitting in the bottom. Had to throw away most of what was in the cabinet! I would not recommend nor ever call them again. Oh and the technician wasn't able to solve the drain problem. read more

They did an awesome job on a furnace that completely died. They replaced 2 major electrical components because they had the parts on the truck but unfortunately there was one more wire they needed which they had to order. Now I just need to get them back before the freezing temp this weekend. I'm hoping that part shows up today so this review can really be 5 stars. read more

This company is a complete rip off and customers should beware. I must start by saying that my complaint is not based on the work done or customer service. Rather my complaint is based on their pricing. After using them a few times I questioned the price on the items I was getting charged for and I found out that they overcharge not by double or triple but sometimes by quadruple what it would cost to do the most simplest of jobs. For example a media filter change that cost $20 to get at home depot and is the most easiest thing to change yourself they wanted to charge me $189 dollars. Also to change & clean the humidifier pad which again cost under $50 they wanted to charge $281. This is why I am calling this company a complete rip off when it comes to their pricing and charges. I suggest customer to shop around and do their research before actually calling them for service unless you have the money to blow. read more

We had Weltman do some electrical work in our home. They were prompt, courteous and professional, and completed the work cleanly. We were very pleased with them and would recommend them to anyone. We had gotten a number of proposals for the work and found their prices to be right in line with the majority of what others were proposing. We chose them over the competition because they seemed to really know their stuff and we got the feeling they would care about the quality of their work, and would be sure that it got done properly, and we were not disappointed. read more

My air conditioner was not turning on. Reason, my dog chewed an outside wire. The work involved replacing that wire, installing a fuse, and inserting the wire in a tube to prevent my dog from getting at it again. Cost $888 (with a $50.00 discount coupon), AND I was told that they would not include the cost to diagnose the problem ($345.95) or the service call fee (79.00). I could not believe my eyes! He did the work, but at such a ridiculously high cost that I certainly will not use them again or recommend them to my friends. They are over the top expensive!! read more

Highly overpriced. Misdiagnosed my electrical circuit overload problem and suggested unnecessary repairs which I did not buy

Don't ever get a service contract from them. They might seem great at first but then the service tails off. I calling today to cancel my platinum service agreement (plumbing, heating, electrical) because I called for an emergency electrical problem on Friday August 30, 2013 at 4:00 PM and they said they didn't have an electrician until Tuesday due to the holiday weekend. So what am I paying a monthly service fee for? Of course I had to yell at them over the phone and no managers were in the office but the operator then told me they don't send electricians out at night. Their website says 24/7 emergency support. Apparently, they don't know what the 24 or the 7 stand for. The prices are also astronomical. read more

I've used Weltman's twice and have been very satisfied with their work. Rich H. came out for our first call and was very nice and professional so I recommended he come back (to our recently purchased home) when we needed a plumber again. He let us know all of our options, explained what the possible issues could be, then took care of it. Have had no problems since. Ask for Rich, he'll take care of it! read more

Total and complete rip off company. I bought a new unit from them last year to replace my upstairs unit. This week there was water seeping from underneath. I have the gold service plan, so I called them in. Fixed the leak, caused by their installation. Then he couldn't figure out how to change the filter in my downstairs unit, I have changed that filter more than 2 dozen times. Then it is time to search for something to bill out, because the service call is covered already. Offers to clean the coils on my outside condensers for $900.00. The manufacturer says to just hose them off periodically. Then he finds a leak in a water pipe fitting and tells us it looks ready to burst. Charges $645.00 to "purge the water line", (open the faucets on the second floor) and to repair the connection. All he does in heat up the tee fitting and touch it with new solder, 10 minute job for a good plumber. The solder job looks like it was his first attempt at soldering, and a really poor attempt. What a shame Yelp requires reviewers to give a star, they owe me a star because they don't deserve even a 1. read more

I have mixed experiences with WHS. A few years ago, a really nice guy came to fix the AC, and although pricey, it worked great. When I needed the outside unit replaced a month ago, they estimate was over $1000 more than PSEG, and they told me it was uncertain when they could get the permit from the town. PSEG said they would be there the day after tomorrow to replace and could get the permit immediately. WHS also tried to sell me on a 410a system I know would not work well because the lines could not be replaced at my condo. Anyway, I called them up last week to do a thermostat replacement for me, and they cancelled one appt, cancelled the second appt, and failed to show or even call for the third appt. Fuck these guys, they can't be bothered. PSEG will always show up, at least I can say that. read more

Really no stars but that is not allowed. I hired these guys 7 years ago initially to install my AC and the guy that sold it to us mentioned that they also did home remodeling when he saw we were doing a renovation. We had called them initially because their sticker was on the hot water tank in the house and being new to the area we thought we would stay with someone that knew the house. The AC installation went okay with the exception of the air vent installed right over the 5 burner stove, a wasted effort to cool the kitchen when using the stove. So to the bathroom they were installing from scratch and the replacement of the plumbing going to and from said bathroom. We took a wall out to expand the kitchen and came home to find they had run the new pipes where the wall used to be. Apparently they thought the wall was removed for their convenience. They removed them and installed them uninsulated in an exterior wall which luckily we discovered by accident and was able to fix. They were to install the tile in the shower a rather simple design using 1" mosaic and 1/4 " mosaic. Although my husband a micro engineer grad drew the plans with a scale they somehow screwed that up and we stayed up until 3am removing the tile and scraping the thinset to reuse. After their exorbitant prices purchasing new marble replacements was not an option. Oh wait I am omitting the most salient point of this narrative, the timeline. The house has only one shower and they had written a contract that promised we would be completed in 3-4 weeks since we would have at least two people on-site everyday. My husband and I showered at a gym for over 3 months as the project dragged on. A few days I was home and we had one person for a couple of hours, never saw our project manager who was to be there at least once a week to check in. The final straw that broke this camel's back was the hot water tank. Apparently they had disconnected it for whatever reason and had neglected to replace the pipe that would allow the hot water to run off safely into the bucket, the relief valve, if the pressure ever got too high. This pipe when not attached pointed the valve almost 5 ft 7" into the air and towards my pantry door that I used at least 4 times a day when cooking. At any point I could have been sprayed in the face with water at 140 degrees. My husband promptly called them, I promptly called my lawyer. i wanted them gone. The faucets in the bathroom were uninstalled, there was no toilet, no shower door, no heated floor, tile or drywall outside the shower stall. They countered with there is still $10k owed on this project. I countered with the timeline, their careless mistakes and the sheer misrepresentation of their skills. Heating and air is not building a bathroom and frankly I would have preferred them to take everything out that they had touched and give me every cent back. They walked away. My husband and I finished the bathroom, working on weekends and after hours. Fully insulated, new sub-floor, heated marble floors, 4 foot long heated towel rack, wall mounted faucets, moisture resistant drywall and paint. PVC trim for crown molding, baseboard and window trim. Nothing that can mildew or rot. Chair height toilet. My husband built a custom 6 ft vanity that looks like an antique sideboard. ABC Shower doors out of Brooklyn did a stellar job with the 8ft wide glass for the double-shower. Finally it was done. Not quite with the Weltman issues. One of the flanges on the handheld shower was rusting a year after installation and we called the manufacturer as this was high-end. They were mortified and overnighted a replacement. When my husband went to the box the original shower had come in to get the installation tool guess what we found? The original flange had called for a tool Weltman must not have had so they put an inexpensive lower quality flange instead. Both flanges were in the box still wrapped. Surprise number two came a couple months later when our water in our brand spanking new shower was not draining. Turned out that when we said replace ALL the plumbing to and from the bathroom they thought we meant most of it. The pipe going to the stack was not replaced. The pipe that was installed almost 85 years ago. The reason we had to replace all the plumbing. Just in case I am not being clear, they left a 5ft piece of galvanized pipe that was completely accessible in the completely gutted bathroom. So now we have to regularly snake and plunge a shower that is barely 7 years old. I do not often wish bad on most people but for the amount of money we spent on that shower for it to be the only part of the bathroom that does not work considering it was the only part they finished makes my blood boil. They sold themselves a more expensive but worth it for quick quality work, they delivered neither. The only fix short of demoing the entire thing would be to drop my kitchen ceiling. Beware Welt read more

If you have a service contract with this company, they'll cancel your appointment after you've been waiting for hours for them to arrive (this has happened 3 times out of 5). My entire day was scheduled around this appointment which was made weeks ago-- they're only interested in how much money they can bring in. They also installed a garbage disposal for me. I'm told that permits were needed from the town. They didn't bother to get any permits. They'll also bother you with phone calls (because they're slow) plumbing and electrical inspections in the winter. I'm in Florida -- I don't need these calls. I've asked a number of times not to call me -- it was to the point of harassment. Their estimates aren't free unless you have a contract with them. Any work that I've gotten estimates on have been way overpriced compared to other plumbing or electrical companies who have impeccable references. read more

I have had a service contract with them for a few years. This weekend after our 1st floor air conditioner unit broke we were told by them it was not repairable and that we should replace it. While we were doing that since our unit "was so old" we should replace our furnace as well because it all runs together off of the same system and if there is was ever another problem again, it would be much easier to take care of. Of course they insisted they had little time available but this Wed could be booked if we made up our mind ASAP. All for the small price of almost 18 thousand dollars!!!! After we picked ourselves up off the floor, asked a million questions and the nicest of nice sales guys set this up with their interest free financing we were all set to go. There was no way we were going to spend this kind of money without getting another opinion. Which we did - the result- a $75 air filter that took the nicest, most honest gentleman to change in five minutes. My house is now an icebox and my "old" air conditioner is working just fine. It is terrible that a company would take advantage of someone like this. I am so happy to find that there are still honest people out in the world, looking to do the right thing by their customers. The amazing man who helped me out this morning runs a small business on his own for 35 years. I did call WELTMAN and while they were filled with apologies I wonder how many people out there are and have been taken advantage of by this company. Spread the word - its the only way to make it stop!!!!! read more

I used Weltman 3 times over the past 4 years. They are responsive and very pleasant to deal with, but when it comes to the charges and fees, they use some funny tactics (like tiering their service and trying to charge more by providing a "longer warranty." I'd rather know that a service provider has done the best he is able to do, and not have to pick and choose among options of how well he can do the job. Twice out of 3, the job was done very nicely and as promised. The 3rd time, I had a less experienced service person (whom I will not name), and he spend a few hours not getting anywhere, in the meanwhile coming back with a new estimate on the fee required each time he hit a block. Finally, we had to call in a more senior plumber (Dave Nowicki - excellent person) who fixed the problem in 45 minutes at the originally agreed upon fee. As another reviewer pointed out, their fees are much higher than their competitors, but you as the customer know what you're getting (excellent service and access to quality people). read more

Unfortunately after asking three times and being assured that they would clean my humidifier including the condenser, and getting jerked around by the dispatchers three times over a two-day period a very nice man Jason B. came to my home and told me that there really wasn't anything to clean but if the condenser leaks (it did once several years ago but hasn't since and not the reason for the call), that he could replace the humidifier/condenser unit at a discount but there would be a lot involved as they would have to hardwire it and by purchasing a "new" one (the unit itself costs about $50 at a supply store) it would ensure that it would automatically turn off. I said all I wanted and told them when I called was to have the unit cleaned. He said it would cost more to clean it than replace it and all they could do is run some bleach through it because there's really nothing to clean. The cost to replace it? $497. I told him I didn't want a new one so with that he wrote up the house call charge $49+tax and left. It was definitely a complete waste of a service call and a complete waste of my time. Totally disorganized company, totally bait and switch operation. They were very polite all the while they were trying to do nothing but upsell me and not perform the work I originally contracted them for and was assured they could perform. Jason did take out a cardboard filter that seemed to be stuck in the opening. Would not recommend. read more

My husband and I had an emergency plumbing situation with our toilet on our first floor bathroom. My mom used Weltman for an issue she had and was lucky enough to have a wonderful experience with them so we decided to go with her suggestion. At first everything was fine. They showed up well within the 4 hour window and very friendly. He went through everything with me, asked questions and explained any questions I had. Turned out the toilet was cracked and needed to be replaced. Fine no problem except for one snag of having to wait about an hour for the toilet to be delivered because they do not carry toilets on the truck for risk they might break while in transit. That should have been my first clue. It's not my responsibility to pay for him to sit in his truck for an hour while waiting for the delivery. I got the bill and was shocked....$1400 for 45 minutes of actual work and a new toilet!!!! Foolishly I did not try to find other estimates. Because this was a dire emergency I thought I had no other choice. My husband called and spoke to the manager and her explanation was very irritating. The price includes the toilet (a Gerber which is the most expensive toilet and also the only one they carry), installation, parts and insurance. I've told this story to friends and family and every single person had the same shocked and outraged look on their face. My mom was so upset by this she is no longer using them either or recommending them to anyone else. We are a young married couple (which is by no way an excuse) and this is our first experience with overpriced contractors/plumbers. The one good thing we can take away from this is to be smarter next time and defiantly BUYER BEWARE!! read more