I came here a couple times while doing business in Bellevue. Every time there was a long line that was very slow in the drive thru which should have told me right away something was wrong as Wendy's is the king of the fast drive thru. The first two times I was here, I didn't mind waiting because I was on a tight schedule and budget. The last two times, my order was wrong. I ordered a double and got a single both times. Won't go here ever again. Also, besides that, the total on the drive thru screen was always different than the total they gave me verbally and I always had to ask for the receipt. Food: 3 Service: 1 read more

I'm absolutely appalled by the attitude of the lady running the drive through. Extremely argumentative and disgusting demeanor. According to her name badge, she's apparently the restaurant manager as well. The host name on my receipt is Selenia. read more

I know I'm not asking much going to a fast food. But it would at least be nice to get a simple "hello" or a smile when ordering. Instead I got a young lady who I was happening to inconvenience while stopping by for lunch. Then, when my order came out wrong (chili on my salad instead of on the side) and I asked for it corrected, she rolled her eyes before taking it back and providing a new salad. All the while the manager was standing there and didn't say a word. I don't need a side of attitude with my lunch. read more

This Wendy's is awful. The nearby hotels have a large number of airline employees staying in them. We are transported by van services and generally do not have vehicles to get around. Since this Wendy's is close by I decided to walk over and get some dinner. However their lobby closes at 7pm with only the drive thru remaining open. When I approached the drive thru window and asked to order The guy working at the window refused service because I did not have a car. I tried to explain my situation that I was staying next door and had no car and simply wanted to buy some dinner. He was very rude and told me to leave. Closing the lobby at 7pm and refusing service to a customer that simply wants to get some dinner after working all day is really a poor way to run a business especially with the number of airline employees staying in nearby hotels. read more

We come to this Wendy's occassionally. Food is prepared fine like what you would expect in many other fast food restaurants. However, I have to say that the customer service is getting very bad lately. This afternoon, the guy at the drive thru just shouted at me over the speaker phone because it took me a more than 2 seconds to tell him what I wanted for drink. I'm not sure if it was the same guy at the register, but he was very confrontational as well. I'm just getting my food, why do you have to unload your anger or whatever issue you have on your customer? The experience is disappointing. I had some good experience with this place in the past, but it's all gone. People who gave it good reviews must have come when a different staff was on shift. read more

I'm not sure why when I said no pickle no onion tomatoes that they will actually see that understand the words and remove tomatoes pickles. Etc The burger was good fries crispy read more

I'm not usually a big fan of Wendy's but this location was right next to my hotel and I wanted to grab something quick to eat before heading off to the airport. It was a really unexpected experience. The Wendy's back home are, well, not very upscale - is that PC enough? This one was different; it seemed nicer, cleaner, than I expected. The cashier, Jamica, was quite friendly. The decor was pleasant. There was even classical music playing. The feel was decidedly more upscale than your average Wendy's. And what is this whole business about Fresh Made Salads chopped DAILY? Apple Pecan Chicken Salad? That sounds yummy, or maybe and Asian Cashew Chicken Salad? Spicy Chicken Caesar? BBQ Ranch Chicken? MADE FRESH? Shut the front door! Wait, if I want a meal I can get MORE options than just "Would you like fries with that?" Get real! No, seriously. Instead of a meal being the standard fries and a coke add on, you have your choice of natural cut fries, rich and meaty chili, a sour cream and chive baked potato, a garden side salad, a caesar side salad, or apple slices. I'd like to claim I was healthy and ordered one of the salad sides but who am I kidding? Toto - we're not in kansas anymore! read more

Wendy's - Fresh Made Salads? Choose your own sides for meals? Are you SURE this is a fast food place? - Fast Food Near Me - Bellevue, Washington

It's a good fast food place. But if you have more time and budget go eat somewhere else. But at the end, wendys isn't the worst place to get burgers and fries. Their fries are a little too salty though read more

It doesn't get worst than this place. If You are staying at a local hotel be aware they will not help you if you don't have a car despite their hour saying they are open. read more

Line toook forever and a year, but the crispy chicken was very fresh and crispy! This location is kind of hard to get to from 10th street, but the median does have a break so you can get in. Really your only free standing fast food on this side of the freeway read more

First of all I'm not happy I had to change my kids ass on the floor in the bathroom because this ghetto store is too cheap to buy a changing station. Strike 2 was the fact they are out of Coke. Who runs out of Coke Cola?? The final strike was the fact they were out of regular chicken nuggets! My two year old who just had her ass changed on a cold floor isn't going to eat spicy nuggets. I will never step foot in this Wendy's again. This is by far the WORST WENDY's EVER!!! read more

Wendy's - Fast Food Near Me - Bellevue, Washington

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I don't eat fast food often, but when I do I like Wendy's. The people there are normally helpful, polite, attentive and patient. Which is great, because there food is Really good. However, this evening at the Wendy's in Bellevue on Bellevue Way. I felt like I was bothering the young lady. She even rushed need so fast, I stopped ordering before I was ready. The food is still great, but the Wendy's on Bellevue way needs better customer service. read more

Just grabbed a quick bite in the lobby to take to go. Friendly service. Food was typical Wendy's food, which was good for fast food. I'd go back again. read more

A two star review is bad enough, but when you look at the history of this Wendys, it is a surprise Wendys still allows this franchise to operate. The fries were colder then the chains famous frosties. The service was also cold. The chicken sandwhich was hard and chewy tasting. The only saving grace was the Coca Cola and the sweet and sour sauce. Wendys seriously needs to kick the franchise owners of this awful Wendys out and gets someone who cares. Sadly, it is located behind a Hyatt Hotel, so my guess is their sales are good. Wendys here understands they can serve poorly prepared food with bad service and still have high sales because even if a guest never comes back, they have thousands of new guests each week making that decision. That is where hopefully Yelp will come in and potential guests will see to stay clear. Hyatt and Bellevue guests, be smart, pay double, heck triple for a meal... you will not regret it as you will get something that is actually edible... read more

I love Wendy's. There. I said it. But some restaurants are not so good. This location, however, is very good. They're always busy and are quick to correct any issues. It's become one of my weekly lunch zones! read more

You want greasy? You want food? Wendy's has you covered friend! Come on in and enjoy a fried hamburger with a square patty for some reason and food colder than the soda! Our friendly funny staff will serve you right away but the food will somehow still be cold. Almost as cold as our Frosty shakes, which are thick and awesome. That's right, enjoy our "luxury" dining room, where the carpet was already old when Dave Thomas was still alive! The wooden chairs may be rock hard but at least they're environmentally friendly because they'll survive a bomb blast! Speaking of the environment, there's no wasted soda here because there's no soda fountain, you get to interact with out counter staff for every refill you want. Service for miles! --- Fun fact: Dave Thomas was a successful KFC franchiser and friend of the Colonel before striking out on his own to found Wendy's. Fun fact #2: Dave Thomas was an orphan and gave generously to orphan and foster care. Fun fact #3: Dave Thomas dropped out of high school, but after he became a success and role model he went back to earn his diploma as an example to "Stay in School, kids!" Dave Thomas was a great man, this location not so much. read more

Wendy's - Dining area - Fast Food Near Me - Bellevue, Washington

I live a block away from this place, but I rarely come here.. And my visit yesterday night has proven that I've been right about this place.. The large fountain drink (diet lemonade) had a detergent taste, and so was the fries.. I think they need to clean better.. it's really really gross... Another issue with fast-food places is that they probably rarely change the oil or whatever, and this one cleans but not completely.. so you could taste the detergent.. hey, want some detergent fries? Come here for it. read more

The guy under this who said it tastes like lunchable nuggets is a fraud. I watched him demolish the chicken sandwich and nuggets while still sitting in the drive thru line at Wendy's and then asked told the cashier he never received his food only to get another round and demolish that as well. Smh. read more

The drive through counter is very rude as many other reviews already mentioned. Besides, the sandwiches are usually cold.

They redid the parking lot - so be careful you don't fly by it or you'll never get back. This is one of very few drive-thru's close to downtown bellevue (the majority have been torn down to make way for more condos). I've never had any major problems at this location. It's quick, cheap and easy. If I go to late at night - sometimes I think the food has been sitting for hours (yuck). But usually everything is fine. read more

Wendy's is one of the last fast food restaurants that still survive on Bellevue Way, and I think the only one that offers a drive thru, now that Arby's and Taco Bell / KFC are gone. But instead of shrinking or showing signs of being swallowed up by Bellevue's growing capacity for high rise buildings Wendy's expanded it's parking lot and drive thru lane. This location will not offer you anything spectacular. It is a cookie cutter experience. The lunch hour is crazy, with a line inside that will easily rival the drive thru line, but it is your best chance of getting your order correct. For some reason after 6 PM there is an equally high chance that they will mess up your order. I think in all the times I have been there I have been guaranteed that my order will not be right after 6, but at lunch never had a problem. Inside is all right. I have only eaten in during lunch and during that time the staff is busy taking care of the crowd of customers. So condiment explosions on the countertops are fairly regular, and you better hope that the person who ate at the table before you had the courteously of cleaning up after themselves, because the staff has no opportunity to wash done the tables. If you want the Wendy's experience, then this will not disappoint. read more

The good: they have a drive thru, and it's quick. The bad: it's quick because they give you cold food and don't bother to check that your order is right. I'm giving this place 2 out of 5 stars because that's about how often i get hot fries. The also not good: the customer service. Now i know you don't go to a Wendy's and drive thrus for customer service, but this place is the worst. They don't even acknowledge you. Just shove the bag at you and walk away, not even time to ask for ketchup. The weird: whenever i pay with cash they don't try to give me my change. It's only ever a few pennies so not a big deal, but wtf? read more

Wendy's - Total was $2.18 and I gave her $2.20 in cash. Did not get my 2 pennies back and the receipt is wrong - Fast Food Near Me - Bellevue, Washington

Ate a fry small from my husbands meal and it was completely filled with mold.

Came in here tonight on Christmas Eve and received some exceptional service from the staff here at Wendy's. Their positive attitude and joy while serving was definitely a standout, and you could tell they take pride in their work. It isn't easy I'm sure to be working on a Christmas Eve during the holidays, but here they were giving their best effort. It was a true sight to see, and their effort should be noted. Will definitely be back here! read more

Terrible customer food. Will close without warning despite posted hours. Only reason this monstrosity is in business is Bellevue's lacking late night fast food selection. read more

I have come back here multiple times and they have never failed to give me some of the worst customer service possible. The food is the usual Wendy's quality food, but the poor service makes my visits so frustrating. I hope they replace the same employee I get every time who is so rude and clearly hates her job. read more

Out of all of the fast food places I'd say this Wendy's is the best!! Their spicy chicken sandwich, the fries, their double burger, all so amazing and never cold! The quality of their meat is stellar compared to other fast foods. The customer service is always good as well. I always use the drive thru. read more

Sometimes one of my co-workers comes here for food and brings it to me and my other co workers. This place has REALLY good burgers. Got a triple patty bacon burger and it was pure heaven read more

Avoid at all costs if you're looking for a fast food with even remotely decent service. We ordered drive through and the person on the other end seemed like he didn't care to take our order, rushing me and repeating me order back wrong multiple times. read more

Store window signs states closed at 2am but tonight I went there to get a late night dinner and the lights were all off. Why say 2am and close early? read more

Drove by for a breakfast sandwich and a breakfast combo for my friend. I am looking at the monitor and it has exactly that - 2 items, $6. Great. I drive up to the drive-thru window and the chick hands me 1 sandwich and a receipt for $4.50. So I ask you - WHAT THE F*CK HAPPENED to my breakfast sandwich order in the 4 seconds that it took me to drive up? If that wasn't enough, the byotch gives me attitude??? Finally, she put in an order for the original breakfast sandwich that I order, of course making it seem like she has to give me her left kidney. I am finally driving with the sandwich in hand and bite into it. I didn't know Wendy's started catering for airlines now, but this sandwich tasted like dog crap. If I wanted airline quality food, I would have taken an extra sandwich from my Continental flight and microwaved it in my hotel room. That was definitely my last visit there. read more

I stayed in the Hyatt on the same block. I came over for lunch. We stood in line, a long line, at lunch. The line of about 15 was attended by friendly, working in good pace competent staff. I was pleased and impressed at the friendly courtesy an dupbeat attitude. The food was- you know, fast food. The salad options are good. The hot chicken was hot and the bread, well, like I did, you can throw out half of it. Part way through lunch rush someone spilled a large drink. The staff person put up a beware sign and quickly wiped down the seat an dswept up the ice. No mess, no fuss, no attitude. Quick, easy problem solving. read more

I was starving one day and I drove to this place... saw a rat in the parking lot...i drove off

There are so many things wrong with this place, I don't know where to start. This feels like a franchisee running this place because they make so many mistakes. First, what are their hours. It is not posted anywhere I could tell and I looked everywhere. Second, focus on more than just the drive thru. Customers inside typically get additional food, but you are ignoring them Third, you counter is a mess. One register? Move the drink machine out and let people get their own. Quit being cheap about 5 cents of coke syrup. Lastly, staff properly. read more

Posted hours are 10am-1am at 12:25-12:30am was i. The drive thru behind several people. They gave me the we are closed intercom and hid from the windows when I was next to pull up. They refused service 30 minutes early to try to close early this was on March 12th Saturday 12:25anm read more

Always friendly. Takes great care of large orders for our company frequently. Recommend calling ahead if you're on a time crunch. But, they still are great and quick! read more

Would not recommend to go here unless you will have a panic attack if u do not get some Wendy's. My order is screwed up 95% of the time with either the wrong item, wrong sauce, no sauce, or no item! The late-night staff is unfriendly and unapologetic when they mess up. Note that this is the usual times I visit this Wendy's, which is when most of the disappointment occurs. read more

I agree with the other reviewers- there is something strange about this Wendy's. It's like it would be the one one store that wasn't participating in whatever regional promotion was going on at the time, you know what I mean? I haven't had any issues with my orders being messed up or anything, and the food has been fine, but there's definitely something strange going on with the customer service. The guy that helped me the last time I was there was okay, I guess, but he was trying to break some sort of fast-food service record in number of customers served within 5 minutes. There must've like 5 cars in line, and he got through all of us really quickly. When I checked my bag to make sure I got everything, he had forgotten to give me my bbq sauce, so I asked him, and he got all huffy puffy as if I ruined his speed record. haha... overall, everything was fine, just a little different. read more

Very Rude people!! The guy looking like why am I ordering that much food! That's awful when I saw non of them were wearing mask!! Terrible experience!! Not recommended at all read more

I can not believe this place is still here. It almost seems like they think "We're the only Wendy's in bellevue, people will come here even if we suck.". And unfortunately, that seems to be the case. Come here expecting to have your order messed up, Every time I've been here, they have WITHOUT FAIL forgotten something or disregarded one of my requests. Don't want onions on your burger? Too bad! The staff is incompetent and the food poorly prepared. I know it's fast food, but come on Wendy's this is ridiculous. Unless you absolutely need Wendy's, skip it cause it's not worth the ten minutes you will wait for your food, or the additional ten you will spend going back around when they forgot the fries you paid for. read more