Came here for some food with my SO, we ordered and the cashier was friendly. It did take a little while for us to get our food, but that's understandable as they were a little busy so. They were kind enough to let me know when my nuggets would be ready, and brought them out with a sauce to my table. They had given me the wrong burger as well, but quickly gave me a new one and let me keep the wrong one. Overall, the staff was friendly and caring, the food was good and the vibes inside were chill. It was an overall quiet place, which made it nice to eat and have a conversation, without any headaches. read more

Wendy's - Dining Area - Fast Food Near Me - Benson, North Carolina

Stopped around 10 pm to get old burnt fries, a cold burger and a hard chicken sandwich. The worst Wendy's experience. This place should be shut down and just start over. read more

Ordered the #6 and it came raw. The employees seemed rushed and like they didn't want to be there working. read more

Wendy's - Fast Food Near Me - Benson, North Carolina

See all

Ms Bri was amazing! So kind, friendly and helpful with ordering. Food was good!! We came here last year and this year was much better!

The staff here was super nice and got my food out in a very timely manner. The eating area was also very clean.

Locks their doors during the day to avoid customers coming inside. This has happened multiple times for years.

My wife and I stopped on our way home No chocolate shakes, had to pull over behind 2 other cars to wait for food when we got home the burgers were smashed almost flat , no straws, 1 napkin and no receipt in the bag so we didn't call the restaurant. With all the places in the neighborhood you would think they would do a better job . We will never go back!!! read more

What a horrible excuse for convenient fast food. Outdated Systems and untrained employees make for a disaster. You will notice the health violations are high also read more

I normally don't write reviews but this was The very best service I've ever had at a fast food restaurant. Staff was friendly and helpful. sandwiches were made to perfection. Looked just like the picture. very impressed and pleased! thank you for making our road trip lunch so pleasant. read more

I always have a good meal there, it's filling and absolutely delicious!! I recommend the strawberry frosty, the place isn't always clean though, and the service is usually not the nicest the cashiers are in bad moods most of the time. read more

Twenty minutes and counting for two chicken sandwiches, two fries, and a frosty....clean bathrooms and new interior. So this rating is all about the service. It's not fast food. read more

Not sure what is going on with this particular store, but IMO I feel they need to have better management. The employees are a result of the management they are under. If your management is not good and professional then your employees feel as though they can do whatever. Regardless of how good (on rare occasions) or bad the food is the service is always below average. The drive thru experience is the worst! Be prepared to wait a good 5 minutes or more and you're the only car waiting. A couple of months ago I came here and the employees held a full blown conversation while I was waiting to give my order. I heard all their business through the speaker. Fast forward to today, as I was giving my order the young lady said "Wait, what you say?" I was silent for a good minute bc I had never heard anything like it. Then I proceeded to get my order at the pick up window and the lady that handed me the food came to the window burping. I really wish they would just get better management and training all across the board bc if not they will be receiving a lot more bad reviews in the near future. read more

Always get my order correct and even when they are short staffed they are friendly and it's clean

I guess they don't know what a plan hamburger is. I went inside because the CC wasn't working in the drive-through. I ordered them plan and said "plan just meat and bun. Got home and they were loaded. that was expensive. read more

Last night 03/17/2023 around 7:15 I went to the drive-through to grab some dinner. The woman who came over the intercom already sounded like she had an attitude when she asked "what can I get you" as I was ordering she interrupted me multiple times. She seemed to be rushing me even though I was not taking a long time to order. I was the only person in the drive-through and there was only 2 cars parked in the parking lot at the time so there seemed to be no need to rush. After she interrupted me for the 3rd time I said "you can cancel the order, I don't like your attitude. I'll just go somewhere else." When I drove off she was flipping me off outside the window. Which proved my point further of her unprofessional and bad attitude. read more

Staff always arguing with one another too much drama. Customers do not want the attitudes

My wife and I went through the drive through to order food the lady on the inner com would ask us every 3 seconds if we were ready to order. They would not allow us to take a minute to look at the menu so my wife and I just picked something random on the menu because we're not allowed to take a minute to order something we do want. And when we got to the window and paid the lady was in her sit at home clothes and looked like a drug attic. Also soon as we paid she said pull forward because we're on a timer. Wendy's has gone down the drain. Use to be my favorite place to eat. Now I never want to eat here again. read more

Sat in the drive thru line for 10min at the order speaker just for the person to tell me they're out of burgers. Terrible service and terrible wait times. read more

When I saw the review from 9 months ago, I figured that when Wendy's saw the review they would have taken measures to fix their drive thru problem. Nope! It got worse! 3 cars in front of us took 20 min at which point we left. Honestly.......... read more

This is the absolute WORST fast food restaurant I have ever been to. I go through the drive thru, women who answers headset already has an attitude. I had to repeat my order three times, after she asked what I want she started yelling at someone to close the door In The restaurant, then I could hear her answering her cell phone, finally a different women got on the speaker to take my order. When I pulled up to the window to pay for my food, every single person at the window was extremely rude and they all lack customer service. Mind you, there was not a single other person in the drive thru or inside, I was the only one at the restaurant. I could understand if the place was packed but it wasn't. This location as progressively gotten worse over the years. I have no idea how this location is still in business. read more

The service is always so slow and the people behind the speaker are rude and always rush you. My order is ALWAYS messed up!! Dont waste your money at this location. read more

I don't know why I keep trying this location knowing it's horrible. Food is never hot/ fresh. Fries are always soggy and Luke warm. I just went there to come home and find out they left out my baconator from my $30 order. I will NOT be giving this trash place another try. read more

Went to this wendy's last weekend and the lady at the window had an attitude already. Was interrupted every time i spoke with her saying "is that it". Came back about a week later, and the same lady came through the intercom and had a attitude as she told us to wait a minute and explained that they were busy. It was not what she said, but how she said it. I understand being busy and understaffed however this encounter was rude and hostile for no reason. read more

Workers are working with no gloves...picking their face... Super slow...they had 10 cars in drive way so we decided to go in... Cashier didnt know how to really work register..the guy with no gloves also look super high also... Bad business... read more

Wendy's - the inside of a fast food restaurant - Fast Food Near Me - Benson, North Carolina

worst service!!!! they didnt attend after 30 min!! food was cold and disgusting! the store was disgusting floors were dirty i will never be back again. read more

The only reason I give this place another chance is because the people are nice but unfortunately the food was just so-so. Lately the orders have been wrong and not fresh. Closing this location won't hurt my feelings. read more

I would definitely not go here. I went last week or the week before after getting off work and their system was down. Went tonight and it was down again. Been through a few times and they would only be able to accept cash. It's always something and lines are always horribly long. Fast food on 210 was horrible before covid and even with the dining rooms still closed they are even worse than before. Go somewhere else save time and don't waste money read more

Worst Wendy's I've ever been to. Workers were just bullshitting and not doing their job. Waiting in drive thru for 45 minutes. Ordered two meals and got only half of the food I ordered. read more

Worst experience. Set in drive through for 15 mins as I was asked to "hold".... And the order was wrong.

absolute WORST experience of my life. Not only did I wait 30mins for ONE biggie bag But they gave me the wrong sandwich. I worked at a Wendy's and let me just say they all would be fired and cussed like dogs for how sluggish and careless they are about their customers. I will never come here again. read more

DO NOT COME HERE! Seems like I always have issues with Wendy's in general, whether they are ridiculously slow, or are out of most of the menu, BUT this location takes first prize of the WORST Wendy's! Last night I was really craving a salad, so I decided to stop by Wendy's to pick one up on the way home from work. BIG MISTAKE! I understand things are crazy due to Covid-19, but this Wendy's has had the same issues for the past few years... When I pulled up to the drive thru, there were only 3 cars in line, so I figured this would be a quick visit.. it was most definitely not.. after waiting 15 minutes in a 3 car line, I finally pulled up to the monitor, ready to order, where I was prompted to wait even more. Patiently I'm waiting and finally I select my salad, where of course they "are out of" the large portion... which confuses me as to why they have Half salads, but not Full salads... the worker said "the morning shift prepares the salads, and once we're out, that's all"... That, to me, isn't great customer service...especially when Wendy's is known for being out of a lot of their menu.. The worker then suggested I just order two half salads.. which would come to just over $10, where a Full salad is only around $7... why should I pay $3 more for YOUR inconvenience? I ended up choosing another salad, which they were out of altogether... at this point, things got comical... I figured, hey, third times a charm right? So I choose another salad, and finally, he told me, they had a few left... disappointed I couldn't get the salad of my choice, I was still looking forward to this salad, because I had been craving one all day.. finally it was my turn to pull up to the window, and by now 32 minutes have gone by...which is absolutely ridiculous, especially when there were ONLY 3 cars in line... Had I not been craving a salad so badly, I would've drove off and eaten elsewhere... I was already frustrated, and before I even left the drive thru I knew I was going to be leaving a review.... BUT WAIT there is more.. I finally get home about 5 minutes later, and sit down to enjoy my salad, when I notice there IS NO DRESSING FOR MY SALAD..... and when I go to look at my receipt, I couldn't locate it because they never gave me one... This is one of the worst experiences I have had at a Wendy's, and again, this is NOT the first time either.... I'd like to say I'll never eat Wendy's again, but granted they do have good tasting food that I'm sometimes in the mood for.. it's very unfortunate. Thank you Wendy's for wasting over 30 minutes of my evening for ONE SALAD... that didn't even come with dressing.. FIX IT WENDYS! read more

Horrible! They got my order wrong giving me a flimsy plain "chicken" sandwich. Credit card machine broken and they ran out of coke? read more

Wendy's - Giving me my sandwich upside down! - Fast Food Near Me - Benson, North Carolina

This Wendy's is notorious bad!! I wouldn't waste your time trying to go. After waiting in their drive through line for 30 minutes I was told they were only accepting cash. Excuse me who only accepts cash. No power outages. No excuses just lazy workers in a third rate fast food place. It's a wonder how they stay in business at all. read more

This Wendy's was awesome! I mean, steam actually came out of my chicken sandwich, which made me feel a lot better about eating it. The service was very friendly and everything was hot and fresh. read more

3.5 Stars Made a quick stop here through the drive-thru on our way to Buies Creek. It was about 10:00 at night and we hadn't eaten any dinner. It was a quick service. I had a Caesar Salad and it was fresh and a tiny bit above mediocre but I wouldn't say it was good. I would come back if something like what happened to us happens again, but other than that I won't be back. read more

So online it says it closes at 11pm but when i went there at 10:03 they said they werent taking anymore orders why say your open when you stop taking orders at 10pm? read more

ABSOLUTELY DISGUSTING!!!! I walked in the establishment and the trash cans obviously hadn't been emptied the entire day (we arrived around 8:45pm). One of the employees FINALLY emptied one trash can when they saw how disgusted we were. The floors hadn't been cleaned in days and I wouldn't dare walk into the restrooms. We decided to order to-go because we couldn't sit in the establishment because of the nastiness. The kitchen was disgusting and the employees didn't care. Ketchup was spilled inside the refrigerators and food was slung from one end of the restaurant to the other. I'm just thankful I didn't get food poisoning from the cold chicken they served me!! If you are concerned with the food you consume please go to a better establishment. I will never go back to this Wendy's and would highly advise you to do the same. GROSS!! read more

Pulled through the drive thru of course because we have no other options. Ordered food for myself, the wife and our grandson. Order was precise. Drinks were good. Food was hot and fresh. read more

Night management was awful. The manager was rude not only to me as a customer, but the employees as well. I will not go back to this Wendy's due to the attitude of the PM manager. Extremely poor customer service. read more

Stood in line for 5 minutes (there was one person in front of me). He finished with their order and I still just waited. There were literally 15+ employees socializing behind the counter and in the kitchen area. I asked the manager if someone was going to take my order. I started to order and the guy couldn't even hear me because of all the commotion around him from other employees including management. I took my kids and now I am writing this review from the dining room of the local KFC/Taco Bell where I was greeted with a smile, hello and fast service! read more