To me, if your fries are cold and half cooked, then your review is cooked. They were cold. I don't mean like lukewarm, I mean cold. It's on me for the fact that I didn't check it before I left the establishment. So I did not realize it until I came home. They discontinued their sweet-and-sour sauce. So that was a big downer for me, as I used to eat my fries with it. Not a good experience this time around for me Wendy's. read more

I never eat fast food but I was starving and just needed a quick fix. No line at 3pm pulled right up. Orders a Jr Deluxe Cheeseburger modifications. The person taking the order was super friendly. Paid, received my burger only to discover the burger didn't come with any of the items that were supposed to be on it. I record a cheeseburger with one pickle, ketchup and a few onions. Horrible, won't ever be stopping again. read more

Went in and purchased cookies marked at $1.39 and charged $1.99. They said the price went up but wouldn't give us the $1.39 price. False advertising read more

Wendy's - False advertising. Charged $1.99 - Fast Food Near Me - Davenport, Florida

Worst Wendy's I've ever seen. Staff is trash Waited 15 minutes to order, cars started lining up behind me and I didn't get a response so I pulled up to the window just for them to say they didn't see me and can't take orders at the window and that I'd have to go to the back of the line. read more

Waited at the counter for literally 10 minutes while 6 employees walked by me and talked about their lives. Pretty clear why this location has 1 1/2 stars. read more

This place has to be a joke. I mean seriously, let me break it down. We pull into the drive thru at 2:10PM on Sunday (Today as I write this review). 3 cars in front of us, no other cars in the parking lot. So now we have set the scene. My wife looks at me and says it feels like we have been here a long time. I look at the time 30 mins sitting in line. 1 of the cars in front of us and 2 behind us leave. We contemplated leaving ourselves but I had already placed a mobile order. Finally 37 minutes waiting in line we finally get to place our order. 2 Number 6's (Spicy Chickn Fillet w/Cheese) We pull up to get our order, no hello, no sorry for the long wait, instead what we got was someone yelling saucey saucey over and over and over. Then they tell us the total $20, I felt this was a little high but fine $20 for to chicken sandwiches, fries, and a frosty. They hand us our food, no thank you, nothing. We open our food and yes $20 was way to much for the garbage we received. Disgusting horrible soggy chicken and disgusting soggy bread with a piece of cheese that look like it had been pan fried on to the chicken disgusting one bite and that was it threw it away the fries were cold and soggy not at all like normal french fries should be the frosty tasted extremely powdery and fake $20 was way too much to pay for this trash. Now for the punchline. We call up the store to inform them of this issue, and we receive the message "Sorry this store is currently not taking calls" I can see why the phone must be blowing off the hook with complaints. What's worse is we didn't think to look at the reviews on Yelp first. Food violations, 6 years of 1 star reviews for the same thing we experienced. It is very clear that this location neither cares nor wants to change. Save your $20, go to the trash can in the back of the dollar store, the food will be a higher quality than this poor excuse for a Wendy's. Opened (Case# 02615262) read more

Stay Away !!!!! Went to this "restaurant" on a Sunday morning around 10:00 there was one car in the drive thru no one inside. We decided to go inside, after almost five minutes a young lady with ear bud in at last aloud us to place an order. Our order consisted of two breakfast sandwiches.... That's it ...After 17min the counter person informed us that they were STARTING to cook our eggs WE were THE ONLY CUSTOMERS IN THE STORE. ONE CAR STILL IN THE DRIVE THRU ... needless to say we asked for our money back. Once in the car my wife shared that she was glad we left since she was concerned about eating the food after watching the woman "Working" the line were all fixing their hair Do yourself a favor wait in line at the McDonald's next door read more

an employee stole my card and used for her own purposes up to $60 after I'm mistakenly left it and she mistakenly forgot to return my card at the Wendy's store and she got gas and she went to the smoke shop. She has been arrested, but I really want to complain about Stacey, the general manager, she was rude. Not one person apologize to me. The manager in the store did not apologize to me as well and I have a problem with that. I'm gonna go to the highest and complain. I know Omar Matos is the M. he will hear from me because if they would've came out and apologize , and say that I'll make it better, I would not be writing this review, but the general manager needs to be fired read more

This is a very horrible place, the customer severs is really bad. I had gotten a biggy bag and gotten no fires in it and also my nuggets had 3 not 5. I would NEVERRR go here again ever. Y'all are so bad af. read more

I'm going to be flat out honest, this place is in a decent spot with a lot of traffic. They have really nice and funny employees, food is somewhat decent. My only flaw was the lack of parking spaces, working in past restaurants I realize a lot of the cars did belong to the employees. With no dining room to sit in, you are stuck eating your food on your dash or lap. Which is fine with us, but still doesn't change the fact how hard it is to park. The entrance is kinda hard to find with all the construction going on and the traffic literally flies through there. So watch your sides more than normal. Another good thing about this stop is that you are close to a rest stop. So if you really don't want to sit in their parking lot at least you are close to a restrooms. Overall, a decent spot and I can't wait for the construction to be gone. read more

They gave me a burnt bun and I politely asked if they could remake it because it smelled burnt. They huddled around me and one of the staff even laughed at me. The cashier couldn't hear our orders and kept asking us to repeat our food and they had AirPods in, go-figure. Avoid this Wendy's if you want to continue having a good day. read more

I wish I could give zero stars. I love Wendy's, don't get me wrong, but this location of Wendy's is the worst. I live 5min from this location, and every time I try and give them a chance, they still F it up. They always claim the machines are down. For isn't even fresh or hot. The workers are always talking knowingly they are giving you cold food, work with no enthusiasm. I would not recommend this location to anyone read more

Would. It have given even 1/2 a star, but Yelp won't let you post a review without one. Bunch of kids running the restaurant, took 3 to change the ketchup machine and the noise level from the staff laughing it up is embarrassing. Fries were completely cold. Went into the bathroom and toilet clogged with all kinds of bodily stuff. Husband said men's just as bad. Whoever owns this restaurant should be embarrassed. Will make sure not to stop here again. read more

I ordered Wendy's on Door Dash and it came from this Wendy's location. Not only was my order incorrect but the fries that we received were stale, and my husband's Baconator and my Spicy Chicken sandwich both had hair in them. Disgusting and unacceptable. How do you nagar to get hair in the food, especially both sandwiches?!?! Seriously wear hairnets or hats. Wendy's quality has seriously declined. read more

This place is the worst Wendy's I have ever been to. This people are very slow in the head to take 30 mins to take a order. Instead of communicating that they are going to take longer then normal they want to give you attitude and talk to you crazy. This is Wendy's it's not that hard to make a burger. If you are to incompetent to make simple things then you need to find a new profession. The "manager" I spoke to was very rude and was lying on the spot. This place needs to be shut down. It is nasty on the inside just as much as it's nasty on the outside. If you do not like your $13 hour job go somewhere else it's not the costumers fault you guys are slow(night shift). The manager I spoke to could have not been the manager no way they could trust a slow worker to run a establishment. Girl with red hair needs to get her life evaluated and watch how she talks to people. I heard her on the intercom talking a mess to a other guest in front of me. This place overall needs to be shut down or a whole revise in employees. read more

Was hungry and excited to get some food on our way home. Unfortunately, we couldn't order anything because they were taking cash only.

Talk about "I don't give a shit about my job", this this the perfect example of people that work that don't care about their job. Unprofessional, rude, people that will make you wait in line for 10 minutes just to say "it's only been a second" horrible costumer service. Food is stale, not hot, around the quality if you microwaved it. Do not recommend this location. read more

Horrible customer service. Our Family was in town visiting Disney the parks. After a long day, we chose Wendy's. We had a 15 passenger van and a larger order. We had our order written down ahead of time (as a Resturant AGM, I try to make things easy). We were met with a "cash only" response, so we proceeded with our order. The woman in charge was beyond rude! It was honestly appalling. It was the lady with the hair wrapped up. We asked her to repeat the order and she responded with an attitude. We were trying to make sure we didn't have any misses. We pulled over to wait for the food, notified immediately that a coke was missing, when we brought it to her attention, she rolled her eyes, and walked away. She returned with it but with an attitude again. We pulled over to review the order and they missed a meal. We had to get back in line to bring it to her attention, she asked us what order it was, we informed her that we never received a receipt. She tells us " I never charged y'all for it". Charged us again and was unable to provide a receipt for the first order. Everything about the cash transaction and lack of receipt, seemed very sketchy to me. She then tells us, she's ringing in the missed meal but will provide a "discount". Look into your store and the employees you have working for you. I know hiring is hard but that customer service was atrocious and I too would want to be made aware. read more

I am a restaurant manager who works late hours and comes by late at night. I understand being ready to close down but the hours listed online and at the store are completely inaccurate. Please correct this Wendy's if they are too short staffed to handle the hours. read more

I was in the drive-thru behind an elderly couple in their 80's, i could hear what was going on They had gotten a small frosty and it was melting, they asked the clerk at the window for a bag to put it in so it didn't spill in their car. They refused to give them a bag and called the police on the couple. When the police arrived, the couple told them they just wanted a bag. The clerk said they cannot afford to give every customer extra bags, that they were not free. The officer that was there paid for the bag the couple wanted so they could leave. UNACCEPTIBLE for Wendy's to refuse this couple one extra bag and then to have the nerve to call the police on them. This did not occur to me but I wanted to complain on their behalf. Never will I go to this Wendy's location. read more

How are both the soda machines down? Dude at the counter gave me a bag of food when I said "for here". Fries are cold. Manager asked if I wanted free icee-- Pity much? Went one time and the fries WERE REFRIED -- how and why They need to shut this place down Horrible customer service Don't waste your time read more

Good job Wendy's! The Food was fresh and the order correct. The Service was polite and friendly. Thank you

worst wendy's i've ever been and that says a lot. Somehow they get your order wrong every time. The service is awful. read more

Terrible, ordered a baconator and came with half slice of bacon really bad, wasn't good at all read more

Wendy's - Where is the BACONator? really bad - Fast Food Near Me - Davenport, Florida

Use to be a great burger many years ago. Now it just makes me sad. Baconator with added bacon and I still couldn't see the bacon.Expensive and disappointing. Fool me once, shame on you. Fool me twice, shame on me. Back to Burger King for me. read more

Worst service ever. Just sat in the drive-through with one car in front of me for five solid minutes waiting to even give my order this is just the last of many many many bad experiences at this particular location it will be my last attempt to ever eat here ever. In hindsight I'm probably lucky that they didn't take my order because they most likely would've gotten it wrong anyway read more

They took a few minutes to get my order, but once I got to the window to get my order it wasn't even being made or prepared. We waiting for about 5 minutes and we're the only people in line. We thought our food was being made fresh, but it wasn't. They were just chatting around and told someone to make our food after waiting for a few. Finally, realized our food was hot and fresh, but it was cold. Bun is cold, nuggets and fires aren't even warm. Literally staled and cold and we are 2 minutes away. read more

When it comes to a fun Floridian experience for outsiders we were disappointed. We were travlers going through a drive through for the convenience of time. First we were what some call greeted with a rude I'll be with you in tone. Then when the unnamed lady came back she was attemting to rush us. Then she stated that she could only take two orders after we had just said we can only take two orders. She then rudely coached my mother about how she was ordering something they didnt serve , a loaded potato. Instead of politley explaing our situation. She yelled we dont have that. And stopped taking our order. At this point afraid to take the food but too hungry to go elswhere we rolled up to the window. There was a Caucasian man with glasses and spiky hair unnamed, to take the rest of the order just as rude as the lady he read back our order. We recieved our food in pisces due to the incompetence of the person takinh our order. We were almost charged for some things we never recieved. Or were downgraded to. Then our food was cold. The Baked potato barely had bacon and no shredded cheese. And we were left hungry for a more humain service than recived at this Wendys location. read more

Slowest Wendy's ever. Took a half hour for the lady to wait on the two customers in front of us and then we find out they have no chili. It took another 20 min to get our food --- then to top it off they had no napkins read more

stay away! this place needs closing down!!! order screen broken and you couldn't hear what the waitress was saying. didn't have anything on the men. I just gave up and left. read more

Super friendly woman taking our order. Offered us a deal they had also. We had a large order and she was kind and patient. Went above and beyond. Food was fresh. Everything was correct. You hardly get all of the above anymore when ordering fast food. read more

This Wendy's is ridiculous they told me to wait for my order in the front of the store and never came by I had to get out get my order little kids working there it's a disaster read more

Manager was very rude to us. We were in the drive thru and we asked for extra bbq sauce and she rudely says "i put 4 in the bag" and then rudely walks away shaking her heard clearly talking about us with her co worker. Clearly agitated and for what? wendy's is far from busy during this quarantine, there was only one car behind us. read more

Slow drive thru and out of basic necessities. They need to realize they are off the interstate.

Keep driving. Awful service. We were handed cold food and when we asked for a refund we had to argue to get a refund because the cashier didn't hand us a receipt. Rude employees- they rolled their eyes at us, talked down on us, cashier was talking on her cellphone while taking our order in front of us, etc. Just awful. read more

I would give negative stars, if possible. I ordered on the app, assuming it would notify me if they were out of something. I arrive, give them my name at the speaker then, when I got to the window, was told they were out of potatoes. I immediately clicked change order and got a pop up that the order was already processed, so it couldn't be changed. I told the cashier this and she said I had to change it online. I repeated that the app wasn't allowing this and asked what she suggested as a solution. She once again said I had to do it through the app, I repeated that the app wasn't allowing that. She then called another manager over who told me I needed to lose the attitude and could just go to another Wendy's. read more

As I was heading home from a great day at Disney, we wanted to stop for some easy fast food. We went to drive thru and waited about 5 minutes saying "Hello? Is anyone there?" With no answer. I had my friend go in and order inside. They proved their incompetence by preparing a "fast food meal" in almost 30 minutes. 20 of those minutes were just waiting to order. Manager was muttering under her breath "I hate my job, I should give up and quit". Very unacceptable and unprofessional. Once the food was out, it was good. That's why you get 1 star instead of zero. read more

Worst Wendy's by far ! Ordered 2 wraps With extra lettuce and ranch What I got was 1/2 of a half cut chicken breast and no extra anything . Never returning read more

Wendy's in a tourist town...You can probably guess..Dirty..slow....marginal food, people that are either indifferent or flat out rude. Seems to be a theme around here, we have had some great people in Orlando and we have had pretty horrible, guess it depends on when you go. read more

Wendy's - Dirty bathroom - Fast Food Near Me - Davenport, Florida

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My first time back to this Wendy's in a year or so......and my last. They no longer offer senior discounts and the prices have gone up exponentially, so much that my total bill was double what it was last year and no drinks included. And the food. We had taco salads. Someone didn't chop the lettuce well and I had Stalks in mine. No iceberg lettuce at all, just the fields greens. The chili had very little meat, a few beans and mainly sauce. Cheese was non existent. No thank you from the employees, just handed the bags out the window. Fast food is in trouble if the employees believe that customers will continue to patronize locations whose food is substandard and whose service is poor. Enjoy your $15 per hour while you can because fast food restaurants like this one are in trouble. read more