This is the best wendys possible. The fries are fresher than mcdonalds fries. The fries at mcdonalds are kinda gross.

This is the worst Wendy's I have ever been. My fries and chicken nuggets are cold and not crispy. No straw for my drink. No napkins. No receipt. Additionally they asked me if I need my change. What kind of question is this? I wasted my money on this trash food and trash service. I will never go back to this place. I wish this shit place closes down. I can't believe they are running their biz with these trashy food and stupidity attitude. The WORST Wendy's. I don't even want to call this place Wendy's. It's a trash place that has a name of Wendy's read more

The people who served me and my friend at this location were, though slightly lackadaisical, very nice. Our food was good, and the restrooms were clean. read more

Wendy's food is pretty reliable across the country (I love the Baconator), with the following caveat - check your food when you use the Drive-Thru! They rarely get the order right. And opening the bag to check adds to your food getting cold before getting home. So I try to order in store when possible. Last night's in store experience prompted my review: incomplete order & SERVICE. I had already paid for my meal and my name was called to pick up my take out. As mentioned above, I checked the bags and saw they missed the cup of cheese I paid for ($0.50), which is ridiculous to start with. The cashier was taking a customer's order and I waited for a break to ask for the missing item. I was told he would get it. The customer kindly asked the cashier if he needed to do that as his order could wait. The cashier replied No, it's ok I can finish this first. Seriously??? So I had to wait 5 minutes for the cashier to finish the customer's order and THEN get my missing item. The other customer offered to wait (it took literally a minute to fill the tiny cup with cheese sauce) and the cashier opted to ignore both of us so he could finish the new order. Summary Good luck getting exactly what you ordered Service is all about the next customer read more

Clean bathroom (though lack of paper towels bugs me). Service was prompt. Tables were a little messy. Food was good.

Honestly this takes the cake for shittiest Wendy's. Cold food, no straw for my drink, and no receipt and the dumbass at the register asked me if I want my change. Are you stupid? Thats my money. The incompetent idiots should be fired but it looks like that Wendy's is run by those incompetent idiots so just save yourself a trip and dont buy anything there. They're busy talking to each other while you wait for Your food. Just avoid this place your food will suck and their service sucks too. Most worthless Wendy's ever and I honestly wish they had a negative star review so I can give them -5 read more

I work in customer service so I understand that sometimes you get overwhelmed but wow, management yells at staff members and staff members yell at customers. They are so slow and by the time I get my food it is cold and not appetizing. I just hope they work on their store. read more

This has got to be the worst Wendy's ever. We just sat at the window waiting for our food while watching the staff jerk around and our Frostys sitting in the Window melting away. We watched as a employee ate FF with his hands while he was covered in frosty like they had a frosty fight. It was dripping from his hair. They were having a paper straw fight and throwing around sanitary gloves. After waving and banging on the window sill we got a very large employees attention who seemed totally amazed we were there. He gave us our food and we drove away only to find when we got home that the FF were cold, not Luke warm, they were wet, soggy & cold. The nuggets were like warm. There were no straws, no napkins etc. I tried to call to complain and no one would answer, tried to complain thru the national website and the software kept saying it couldn't resolve the address which we got from their site. This is the 2nd bad experience at this Wendys. We're done, don't even try. read more

Just tried to order from the drive thru. The lady was so rude. Ended up cancelling our order and going down the street. If you don't like your job, quit! read more

Had new Chicken Thai sandwich. What a mess. Truly was not worth it. Chicken was rubbery and had No taste. Fries were cold. Probably won't be back read more

22 minutes to get through the drive through. No, it wasn't busy. When I got to the window there were numerous employees standing around talking. Crap service. Go to one of the other near by restaurants. read more

AWFUL on so many levels. We pulled off the highway on a cross-country trip,as my husband needed food to take with his medications. After 5 minutes of being the 7th car in the drive-through line (and no movement), we parked and went in. There was a line plus people waiting off to the side for food to be ready. As we got to the front, we learned that they were out of chocolate Frostees (how does THAT happen as it is a main menu item!). But, we also noticed that, after each walk-up customer, the single attendant (who may have been a manager), would leave and go back to the office for awhile. AFTER EVERY CUSTOMER. He was wearing gloves to prep food, but also kept on the same gloves to transact money, and to use the phone. Disgusting! One family had two trays of food and it took 10 minutes after we got there for the rest of their food to come out (and they had been waiting awhile before we arrived). But, their Frostees had sat on the counter and were melted but were given to them anyway when their order was complete. There were at least 8 employees there, but only one helping walk-up customers and the rest seemed to be running around but not having a system for much of anything. Unsanitary...out of food...slow service...disorganized...no customer service. Corporate should look into this as it affects the whole brand. read more

Wendy's has great chilli, especially for a cold night in Flagstaff. However, if you have a football card from Flagstaff High School, that lets you buy a chicken sandwich and get one free, don't try using it. The kid who came to the drive through said "My Manager said we can't take any cards from Flag High". WILL NEVER GO BACK! read more

One of the best Wendy's we've been to in a long time. Seems like Wendy's has really dropped in quality over the years and I am not sure why. The employee who took our order even brought the order to the table! This is unheard of at any of the Wendy's we've been to in the last decade. read more

Went here the other night to get late night frostys and had the rudest drive through woman in the entire world. We have gone before and asked for a mixed frosty (half vanilla half chocolate) and it was no problem. The other night when we got this woman who said it was not possible to mix at all and gave a ton of attitude. What can you expect from a fast food restaurant I guess. read more

Super friendly staff and clean is always a good start for me at a restaurant. I went in a couple of times with my kids and the first time I got a double cheese burger. The rest of the food was good but this was the saltiest burger I have ever had. So if you like a salty burger, here is your place. Also, I got the sweet tea for my beverage and it was the sugariest tea I have ever had. So lesson learned, the next day I had a power mediterranean salad and it was great. Just what I expected and everything else was good. However, my wife did not heed my warning of the saltiest burger ever and ordered a cheese burger. She barely could eat the first bite. After she removed the cheese, it removed enough salt that she could finish it. I do not know if they are adding seasoning at this place or what the situation is, but I have never had a burger that salty at any other Wendy's I have ever been to. read more

My biggest complaint is that these guys will fill your cup to the BRIM with ice if you don't say something. A 'medium' is about a mouthful of your drink and enjoy your cup of ice read more