We absolutely love coming to this Wendy's! We're often there with a big order later in the day, and the night crew is just fantastic. They've even started to know us by name, which is such a nice touch. They're always so funny, quick, and incredibly accurate with our orders. We really appreciate the great service and genuinely enjoy our visits! read more

3/26/25: NASTY, NASTY, NASTYYYYYY!!!! I don't know why I didn't review their rating first, but anyway. We ordered a Baconator combo & a spicy chicken sandwich plain. Simple enough, right?? Well, the problem started when my friend asked for HOT fries. The fry girl clearly didn't appreciate the request & rolled her eyes and mumbled that they are always hot. That's definitely not true. She had ONE job...to stand at the fries and fill them up for the customers. She gave us BURNT fries first. Then, we asked for fresh ones again. While my friend waited for our food, I went to their restroom. It was disgusting and unclean. It smelled horrible too & it was too nasty to use. When I went back out, we finally had fresh fries, but she gave us like 20 in total as a punishment because she was annoyed. I was ready to get a refund on ALL the food, but my friend was starving. So, he kept it. My chicken sandwich was cold, old, and rubbery. So, back to the counter I went. I told the cashier immediately that I wanted a refund and didn't want them to remake it because it's been too many issues already. She took the sandwich, went to talk to the fry girl and continued taking orders like I wasn't there. She took this guy's nugget order, dropped his sauce on the floor, picked it up, & threw it into his bag before handing it to him. I was shocked but he took the bag & went in his way. I thought that was so disgusting! I stood there for another 10 minutes & then she asked me if I wanted another sandwich. I made that clear that I didn't 20 mins ago when I gave her the sandwich. She finally went to get the manager to get my refund together. They acted like they were mad that I wanted my money back. Really???? I wouldn't give a stray dog that sandwich. They didn't apologize. They didn't say anything. Just aggressively put the refund into my hand & I walked off. They need serious help here. They are rude. They are dirty. They don't clean their restrooms & everyone is just standing around talking. They have a chip on their shoulder & hate to be asked for fresh food. The problem is that we shouldn't have to ask for it - It should just be fresh! It isn't. I'm never coming back to this location. Their low score says a lot & it's not a lie. Never again! read more

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On line ordering is a nightmare. Personnel at location does not care about their customers. Waited 18 minutes in front of cashier and told her my name immediately upon getting there and after 18 minutes and 8 customers later she said I needed to check in. Really? Never in 2 years of patronage with online ordering have I had to check in. read more

If I could do 0 I would, came in to get a quick bite, she tried to charge us $4 for a large WATER - we asked her why the bill the was so high and she was just saying "would you like to cancel the order"... then I tried to use my rewards and instead of being helpful she just kept saying. "We aren't doing that tonight" and I asked for a manager to put the reward in. She said "do you want the food or??" Never ever going back ... read more

$5 for some fries and all yall wanna give is half when this is a shame of an example of a large fry to begin with.....didn't leave until they filled it to the top. So I changed the 1 star to a 3 star because the male employee hooked us up and dumped out the old and filled to the top with fresh batch he had just dumped into the fry thing.thanks to the male employee cause the females were salty amd tried to rip us off...lol read more

Got my order wrong twice. The poor girl on the front counter was yelled at for someone else's mistake. Also yelling in front of multiple customers. Some lady in the back was complaining that I "just changed my order" for a cheaper menu item. Food was not good. Would give 0 stars if I could. read more

It's fast food so things aren't always perfect. I do enjoy their breakfast! They have a great selection for biscuit options.

Workers were rude. They seemed to know my order before I completed it. Felt like they kept rushing me off. Food was ok but really how hard is it to deep fry some chicken nuggets. I don't know think I will be back. read more

ordered three items, didn't get the third item (a single wrap ) asked if I was charged for the item and they said I was, so was told to pull forward and they'd bring it out. Waited 15 minutes and nothing. ended up leaving cause I wasnt going to wait longer for a single wrap. not the first time I've had problems with this location. Low effort service even by fast food standards. read more

NOPE. I walked in, the place was empty of customers, and i immediately felt something isn't right. Walked to register sticking to the floor all the way and the employee looked at me but didn't say anything. The staff looked rough like they partied all night and forgot to look in the mirror. I started to order and just said, "never mind, I've changed my mind". No food poisoning for me today. read more

Don't waste your money go to Red Robin where you can get an axle hamburger for about the same price don't waste your time going to Wendy's the service sucks no one gives a s*** and the food sucks. read more

Slow drive thru. Chicken sandwich was lukewarm and was mushy. Clearly was made and sat for some time. The fries were half filled and soggy. This was my worst experience at Wendy's ever. I know they are capable of producing excellent food, just not at this location. read more

Water all over the floor, no ice in the drink machines they have to get it for you if you ask. They are more busy in the back than taking orders. You have to repeat what you want at least 3 times to be heard. read more

Garner, NC location on 1020 Timber Drive East is the worst location of Wendy's we have ever experienced. We were charged twice by using the Mobile app and got a no care attitude from that location when they made us pay again for our food. They would not refund or money and after calling the customer service # the next day we are told we had to wait for the General Manager to call us back. We will be fighting this on pure principle and will never return to what once was one of our favorite fast food places that we have had no problem in other states. That location as well as all the locations around it all have horrible reviews and the Wendy's brand name is taking a huge beating in the Garner/Clayton North Carolina area. Very Disappointed all around on all your service. read more

This is the worst wendys location. we put in a mobile order at 11pm and we get to the window at 11:45(their speaker was down so we had to drive to the window) the manager on duty just watches us as we wait at the window and ignores us as the workers start laughing. we sat there waiting until they turned the lights out on us. read more

This Wendy's fails to incorporate the freshest feeling of food and service I've​ experienced​. The buns are moist and cold - almost soggy feeling. The beef patties are thin yet lukewarm​ feeling as if there is no burger at all or perhaps has been sitting idle for quite a long time. The fries are cold and lackluster in flavor or taste. Sadly, the specialized drink machine is always on the fritz or improperly serviced where drink selections are minimal or excluded. Overall, a so-so clean establishment, slow customer service and plenty of parking. read more

I just ordered food from this location, as I was eating I flipped my chicken sandwich around and saw mold on the bottom bun. As a fast food place you guys are REQUIRED to check your inventory to make sure nothing goes bad. I am highly sick to my stomach that you guys failed to check before serving any customer. Now if I get sick due to eating almost half of the sandwich, I will be processing to file a law suit for failure to proceed safety and health on your inventory. read more

This Wendy's is trash. Never opens on time. Won't tell you if they are closed and takes forever even for the smallest orders with no cars. Horrible location for such a known brand. read more

Darius was a really sweet kid. They're system was Down on Christmas Eve and he was really polite and sweet, I still managed to get my food!

As much as I love Wendy's this one sucks. so I come all the way from six Forks go past my house to come to this Wendy's so I can get something to eat. the line is moving real slow and once you get in the curb you can't move out. so a car in front of me order the 20 piece chicken nugget and I get to the window and nobody answers the little intercom thing and I kept saying hello hello then I see one of the workers come out with a piece of paper. she's at the drive-through window I said hey y'all about to close no answer she runs to the menu board put the sign on the board that says staffing . the worst Wendy's ever now I have to drive all the way to Fayetteville Road which is the total opposite of my house because I want Wendy's read more

The buns were not fresh, we both tried to eat our burgers without the buns we waited a very long time for! We had to pay cash because their machines were down, and waiting inside the store took forever. I guess we should have realized there was a reason it wasn't crowded! This was the first time we have been out in a while, and we didn't even order cheap stuff! What a waste of money! read more

Wendy's - Receipt - Fast Food Near Me - Garner, North Carolina

This Wendy's service was excellent. I went to the drive through and it was fast and I had a good experience. Nice and friendly staff with lots of patience. The only downside was that my fries and nuggets were cold. read more

Just so y'all know u can get free fresh fry's is a rule at Wendy is they are not hot and crispy

Normally I love Wendy's but this place was substandard. I watched as they switched the wrapping on my burger. They gave me a jr bacon burger in a wrapper for a double baconator. I've never been so disappointed with a Wendy's like I am with this one. Very disorganized. read more

drive thru was very slow and they made us pull around the building for no reason we were just there for a doordash order the manager was very rude to us but the white lady working the window was very nice if i could give this Wendy's 0 stars i would read more

Wendy's - 5 cars in front and 4 behind me at wendy's - Fast Food Near Me - Garner, North Carolina

I had previously thought this was a halfway decent Wendy's but today I discovered that either I lucked up on the previous visits or they've seriously gone downhill recently. The drive-thru was horribly slow and I have to say the guy taking the order sounded like someone they hired with no qualifications whatsoever...it was that bad. Got the order home and the fries were totally cold so had to pop them into the microwave for a few seconds to make them edible (only live maybe 15 mins. away - not enough time for them to lose all warmth). The Dave's Doubles were pretty good although they were dripping sauce all over the place. The Coke Zeroes tasted awful, like little to no syrup was in them. And I guess the pandemic and/or inflation are to blame for the outrageous price of two Dave's Doubles combos ($22.00!) Anyway, needless to say, I will not return to this Wendy's again and I would urge others to avoid them as well because apparently their management is a joke. read more

This is the worst Wendy's I have ever went to. The lady at the drive thru almost cursed me out because I ask for my receipt. she told me to pull up and it would be 10 to 20 minutes before they could get the receipt. After I waited about 10 minutes.She came out the door yelling at me for no reason. She stating we have not had receipts since 10:00 am and we don't have time to run the register just because you want a receipt. After all that yelling I could not even eat my food. CUSTOMER SERVICE IS NO GOOD. read more

I've ordered a burger from this Wendys twice and both times it was SO disappointing. Today I decided I'll Yelp it, since they should know that they need to improve. Both times it is the same issues, sloppy slapped together burgers. See my pic. The lettuce was unbelievably wilted, I mean, it was as soft as a piece of fabric. I got ONE ring of onion... ONE. I got the end cut of a small tomato. I had to pick up the patty and move it up about an inch so it wasn't hanging off one end of the bottom bun with no meat at the other end. And the bun... could it have been any more flat? It makes me angry as I write this to think employees in food service can be so careless, lazy, and sloppy. Two chances are all they get for me and most anyone else, there are way too many better options to get a quick meal than this Wendys. read more

Wendy's - ONE ring of onion, the end piece of a small tomato, and lettuce as soft as a lens cleaner cloth. Oh and check out the sexy bun. Ridiculous! - Fast Food Near Me - Garner, North Carolina

The stupid bitch at the speaker didnt tell me the total. And when i got to the window she STILL DIDNT tell me the total and didnt say anything just help her hand out waiting for payment. Still dont know how it cost either cuz I didn't get receipt, of course. ALSO ordered a medium and large fry. I pour the large out and put the medium in it and had the same exact amount. Scam. She had a stank ass attitude. Terribly unprofessional. Ive worked in fast food for years. The LEAST you can say when someone gets to the window is "hey how are you, your totals __" laziness and shit attitudes. Need to clean sweep that place and replace those terrible attitudes. You signed up to be there, so stop your bitching. read more

Wendy's - a box of fries and a cup of coffee - Fast Food Near Me - Garner, North Carolina

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Just pitiful!! So they have a so called "express ordering system" that's slower than two sloths crossing the road. The elderly lady who takes order will ring you up for whatever she wants you to have versus what you order which is odd. If I say I want a JBC combo then that's what I want not a 4 for 4 there's a major difference. She was very rude saying "Jesus help us all" which to my belief if he was real then their line wouldn't be so slow & her beliefs would actual do something for people like her. Ma'am get me what I asked for and stop bringing Jesus into this. I'm retired at 32 and you're still working at a fast food restaurant. Sit down somewhere please!!! read more

I see why they don't even have two stars. Every time I come here they are rude as heck! If you don't like your job then get a new one I don't care but don't be rude to customers that did nothing to you. To the managers here- either y'all are the same rude people that you have hired or you need a new crew. Just tear the building down at this point. read more

Y'all better check y'all employees before I do . I went Wendy's today 1/4/2023 I order a biggie bag ask patiently and everything . Pulled to the window the female with the big frow and lisp was giving me my drink I told her proper I wanted a peach sprite she gave me a regular sprite so I asked her politely can I have a peach sprite instead . This stupid ugly bitch gonna have the nerve to caught a attitude and give me the drink with half of the lid off dripping like come tf on . This Wendy's is stupid asf . I use to work at Wendy's so I know how it is but for you to throw a attitude at me like I did something to you is unnecessary . read more

This establishment was very slow. I waited 30 minutes in line for a burger and fries which were both cold and my burger was made wrong. The service was terrible to never coming back!!!!!!!! read more

Just wanted to get on here and give a shout-out to the gentlemen that was working at the Wendy's drive thru tonight. That drive thru is always SWAMPED with people, but he was super polite and patient and efficient and was super cool to talk to while I waited for my food. Thanks man! Wish I caught your name to shout it out here read more

My first time dining in didn't go too well. My friend and I waited 20 minutes inside to order and the food wasn't too great either. Slow, unfriendly, loud employees, drink machine areas and the dining area was not clean at all, and it smelled weird. Personally would not go back. There are plenty of other options across the street. read more

I waited over 30 minutes in drive thru for my food to get to the window and the associates are laughing and cursing. She then gave me the wrong drink and had the wrong order. Finally just to hear that they forgot to make my food and I had to pull forward to wait some more. Every night the waits are insane, during the day not as bad but at night expect to wait. read more

Absolute worst Wendy's I've ever been to. Stopped in several times because I live nearby but I refuse to come back here. You'd think if your paying more than average for fast food that they would at least be nice or something. But no. Every time I come here my order is wrong. No straws or condiments without fail. Customer service is horrendous. Idk how they managed to collect the rudest group of fast food employees known to man but the did it. Incredibly slow at the counter and the drive through. And god forbid you do a mobile order because that's just more than they're qualified for. Would not recommend no matter how hungry you are, it will ruin your meal and waste your money. read more

Horrible, slow and extremely unfriendly service. Multiple trips here - every time the same. Employees are borderline mean, definitely miserable. Drink machines barely work, and food takes FOREVER. Nothing fast about this place. Can't believe that nothing has changed over multiple visits. UPDATE: Been back a couple more times. I'm a glutton for punishment. This place is still one of the worst, unclean, mismanaged restaurants in the country. I can't even believe they are still open at this point. Long waits, DIRTY dirty dirty place, trash overflowing, never any ice in machines, no napkins no straws, etc. And on top of all that, horrendous employees who are not trained, slow, and straight up rude. read more

This Wendy's Franchise is horrible! They always make you wait, even if you're the only car in the pickup lane. I went today to get a baked Potato (Cheese sauce, Bacon bits, Sour Cream, Chive) 10 Piece Nuggets combo and a large Mago/Pineapple drink. The manager is rude and has an attitude no matter the time of day. I got home after driving 12 miles round trip only to find that I was missing the fries. I was willing to let that slide but the Potato only had a single strip of Bacon placed down a split Potato and Chives. I called back but no one answered. I got back in the car and drove once again the 12 miles round trip. I told the employee what happened. She called the Female manager who said, "What you missing?" I show her the Potato and she asked again, "What you missing?" I told her the Cheese and the fries. She immediately became nasty. She told me that I had the fries because she packed it. I said, Ma'am the fries weren't in the bag. She repeated, "I know they were in there because I packed the bag!" I said Ma'am, the only thing in the bag was the Potato and the Nuggets." She flirted away and asked for Cheese. She gave me shredded Cheese in a small container, not the melted Cheese sauce and threw the fries in a bag and handed it to the Associate. I Saud Ma'am keep it because you are so mean. The Associate didn't know what to do. She was literally holding the bag. She put the cup of Cheese in the bag. I told her, "thank you" and left. There wasn't a car behind me but I didn't want to it give her the feedback that she wanted. I frequent there often because it is close by and I just got braces, do I must eat something soft but I'd rather drive across town or to another competitor for better service. It costs nothing to be courteous. If she doesn't like her job working in food services, she should get a job more suitable to her personality and away from the public. read more

This place is so bad that I signed up for yelp just to leave a review. Ordered $50 worth of food for my family and everyone's meal was messed up except for the kids meal. There was a HUGE puddle of water in the lobby that was there for well over an hour. When I went back to get my refund the manager was pretty rude and never even apologized for the inconvenience. Employees are leaning around doing nothing meanwhile the store is so dirty it looks like they lost funding for cleaning supplies. Nasty, don't waste your time/money go to a different wendys in the area or one of the many other fast food places on that road. read more