lady at the register was so rude , She didn't even greet any of us first thing she said was are yall ready then after asked what can I get for you like two times in a very passive aggressive manner. We felt very rushed and disrespected . We did not expect any of that treatment read more

they dont just have the most overpriced food and mediocre tasting, they also added a terrible service experience for anyone that comes here, we waited to be served and we didnt, when i went and asked where i should go to order i was met with rudeness. not coming back here, they also take the orders wrong so yall just watch out read more

I don't come to Five Guys often, but I was in the mood for a burger for my early 11 am lunch today. I have leaned to request the jr (single) burgers, and today I ordered the jt, bacon cheeseburger with ketchup, mustard and pickles. I passed on the fries today. Order was ready with little wait time, and I decided to eat outside at a pollen free table. The Jr, sized burger is plenty of burger for me. Enjoyed the flavor and dining out on this spring day. read more

Five Guys - Single burger enjoyed outdoors - Burgers Near Me - Raleigh, North Carolina

The food is good however the service is not. They were cleaning the kitchen in the middle of the day at 2:21 when I arrived and I couldn't eat there this time after a 20 minutes driving on a rainy day so we went somewhere else read more

With so many burger places to choose from its always a tough choice. Five Guys is sort of the "steady Eddie". Consistent good food, cooked right, decent service and a little pricey. This visit was no exception. Big burgers, fresh toppings, a scoop and a half of fries. It's worth the trip just for the fries, TBH. read more

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I keep coming back to Five Guys for the absolutely delicious hand-cut fries. I can't say enough about those delicious sticks of goodness. Take this advice and order the Little size as it will still be enough to feed a family if 4! The cup you see in my photo always overflows into the brown paper bag you receive your order in. I do like the burgers too but ordering through the masks and plastic make it difficult for the cashier to get your order correct. You also cannot see the screen. When I went last week, I received mayo & pickles -neither of which I asked for but it was still tasty. I love the way everything is made to order and comes piping hot to you. read more

Five Guys - Little Cheeseburger - Burgers Near Me - Raleigh, North Carolina

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Womp womp. Total fail today. Hubby and I decided to grab Five Guys today and honestly, it was just not good. Both of our burgers just did not taste good, they lacked flavor and were 100% not worth $20. The employees were friendly but apparently didn't realize we were sitting waiting (not sure how they didn't know...) so our food just sat up on a shelf until I walked over and asked if it was ready. Food was room temperature and we had no napkins in our bag. Went up to counter again and asked for napkins. Anyway, not worth the wait, the money or the time. Wish we had just gone over to Culver's - they have way better burgers! read more

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I don't think you can go wrong with this place, their burgers are delicious, i don't eat fast food that much but when I'm craving a burger this is one of my to go places, fries are really good i don't know if they are cut there it would be great to know or if they come on a bag, but their fries are good. Burgers are juicy and tasty. read more

Five Guys - Burger with everything on it. - Burgers Near Me - Raleigh, North Carolina

Every now and then you just crave a juicy hamburger and some great fries. That is why I am at 5 guys!!! I love the fact they have so many topping selections for your burger! Grilled mushrooms are a fave of mine and I don't have to pay extra! Meat is fresh ground and cooked when ordered. No precooked hamburger here! And don't even get me started on the fries. Even the small is so huge I am never able to finish, though ai try! Fresh cut on site, freshly cooked to order..... yumminess at its best! I have to say I love the peanuts as well. They are following Covid regulations so you have to ask for them. Got a big bag for munching! Give them a try, you won't be disappointed! read more

Five Guys - Menu!! - Burgers Near Me - Raleigh, North Carolina

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Great Burgers .The service was really nice.The bathrooms were extremely clean.Food didn't take to long

My husband an I love this location. We have been to several Five Guys locations and this one is the quickest, cleanest, and the staff is friendly. They even have a 100 sanitation score! Plus the music isn't too loud which I REALLY appreciate. read more

Our first trip to this location and will not be the last. Sunday after church, my bride and I looking for a place to get some grub, and knowing we have liked almost every other five guys we've eaten at, decided to give this one a try. Did not disappoint. Yes, it's a little pricey, but this isn't McD's or BK - it's much better than that. read more

For the first time tried a hot dog Well The Roast Grill is closed. It wasn't that bad.. Was able to loaded it up with items like grilled mushrooms, lettuce, tomatoes, etc.. Only wish chili was an available topping. It was ok. We also got some fries too, they were hot and plentiful. Customer service was on point too.. The face I'd give read more

Five Guys - Hot dog and fries.. - Burgers Near Me - Raleigh, North Carolina

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Food fresh and hot great customer service and clean eating environment. Love this evening shift team. Great teamwork .

Updated review: went around 2pm there was no line. Service was friendly and plenty of staff members were hustling. Burger came out quickly and the taste was fantastic. Bun, meat, cheese were great. Grilled mushrooms, grilled onions, and grilled jalapeños truly elevated the burger. The restaurant and tables were very clean. read more

Ice cold reception. Multiple employees looked me in the eye without any comment. Woman that finally waits on me informs me they are out of milkshakes when I ordered one. "What am I at McDonald's?" Walk out and go to Wayback that's right down the street. Five Guys is always my choice burger joint but sorry, this spot is all jacked up. read more

My husband and I have been going to 5 guys for over 10 years. This is the first time we stop by the one on Capital BLVD. in Raleigh. The manager was unbelievably rude to us when we question why our total was so high. The gentleman next to us ordered five burgers and two orders of fries and paid $45. We ordered two burgers and one fry and he charges 30 bucks. Yes, we did order the mini burgers and medium fry One soda and one water. Instead of explaining it in a nice calm manner his response was..... we get here at 5 AM to handpress these burgers and we don't even open up until 11! Really, I'm supposed to be OK with being charge extra because you start your job at 5am? No, not today 5 guys. I told him to cancel my order and give me back my money. read more

The burgers here are great and the fries plentiful... a small fry is sufficient for two people. My only gripe is that they need to wipe down the tables and keep the dining room clean. read more

The food is decent but they never ever ever have our to go order ready. It's like they wait for us to get there before they prepare the food. Which makes ordering ahead pointless. read more

Depending on who you compare them too they are the best fast food burger or an good burger at a decent price compared to higher end places. The fries are my favorite, and they always give you way to many so bring a teenager to bat clean up or something. The fries are my favorite part. I've tried the hot dog a few times, I don't like the way they cook them but that's just a personal preference (split and fried on a flat top) I am more of a grill them over flame and blacken them a bit type or just heat em up on the rollers or hot water. I think they've added milkshakes recently...but I wish they'd come up with decor that was more than just praises of how awesome they are. They're good, but they're not the end all to be all. Better than any of the big three though. read more

Food was great! I ordered a Double Bacon Burger with only ketchup and a chocolate milkshake. I did not get a meal or combo. Order total came out to $13.29. Fairly pricey for just two items. Order was correct and came out quickly. Restaurant was fairly clean; a little trash on the tables and floors. Otherwise, good overall experience. read more

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this was my first time having five guys in a long time & when I tell you the food was just how I asked , Ashley P & a few other employees on shift had Great customer service making my entire experience even more better , worth the come back !! read more

Okay the order inline option and pick up is so AWESOME!! It only makes Five Guys easier to get orders to go!!!

It has been over 5 years since i went to a Five Guys. I was craving it! I arrived to five guys at 6:29 PM. The "open" sign was lit and when I tried to open the door, it was locked. I called and the gentleman that answered the phone said "our register is down and we can't take online orders. The guy inside the store didn't bother to open the door. Interesting how in this day and age, they can't take orders or accommodate without a register. What a waste of my time trying to enjoy the food again. read more

I had burger with fries in this place as always, ALWAYS... I found a eye lashes in my burger... I it was so freaking delicious I just wanted some more...!!! Can't have enough of 5G...!!!!! read more

Drove all the way out here to get some food (I've never had Five Guys before) just to find that they were not even open. Mind you, I checked Google, Yelp, AND the Five Guys website before leaving to make sure they were open because I know a lot of places are not. They have a sign on the door that is basically unreadable because their logo on the door covers it completely, but from what I could tell, the sign gave no explanation as to why they were closed when even their own website lists them as open. What a bad first impression. Guess I won't be trying them out. read more

Absolutely horrible. I ordered on-line via app.. 15 mins before I arrived... I waited an additional 19 mins. Only to watch people go to register and order.. received their meal... and one person ate then left. Unable to get anyone to give me a refund.. had to dispute card. Horribly ran business. read more

Overpriced. Not as good as the hype makes it out to be.. they dont have ranch.. hmm it tastes good tho... too much fries

I have come here a few times but today was awful because the guy talking the order was not engaged. Ordered a small cheeseburger all the way and fries with a fountain drink. Got a small cheeseburger no fries not all the way in fact no toppings period. I had to come back to get a drink cup. Store not busy at all no line only one other customer already served and waiting. Checked my receipt he obviously didn't listen because the kitchen cooked what he directed. If you can't get the order right to begin with you are not paying attention!! read more

I went there for lunch today and ordered the bacon cheeseburger, bacon hotdog, cajuan fries and a Oreos Cookies and cream shake, man their food is amazing especially their shakes..I am definitely going back there again the only problem i have with them is their price for everything i ordered it was $21 which is an expensive lunch considering i can go to cookout and get the exact same thing like 7 bucks.. read more

Five Guys - Burger and shake was amazing - Burgers Near Me - Raleigh, North Carolina

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I've been here multiple times now and have always had a pleasant experience, be it pickup from online orders or dining on location. Walk in and you're greeted by the friendly staff. The menus are well lit and easy to read. After choosing something like a hamburger you have multiple topping choices. All of these are listed near the register where you place your order and kept well stocked as well as fresh. For a quick bite and quality food, this is a great choice. read more

Five Guys is a great place if you love a simple burger and fries. There's nothing fancy about what they serve here -- and that's the point! Beware if you're a newbie: the regular burger/cheeseburger comes with TWO patties. The "Little Burger" is in fact what most people would call a regular burger (just one patty). Whichever route you decide to take at Five Guys -- Regular or Little -- you're a winner in my book. The fries are always fresh at this location. I've tried the Cajun seasoning elsewhere, which is not my bag, so I stick to the classic fries. The Cajun wasn't bad. I just prefer regular fries. I recently tried the milkshakes at Five Guys too! They are NOT a diet food, if that's your game, but they do taste good. They're a little more runny than my preference, but that's just me. I got the bacon mix-in which wasn't life-changing as you'd expect. I recommend the coffee or oreo mix-ins (or both!). I usually get mine to-go with some peanuts so I can bring the food home. Call me crazy, but you can't eat fries without ranch. And sadly, Five Guys doesn't have ranch. Regardless, I will gladly return! read more

They don't deliver and if you order through yelp prepare to double your money lol fudging scammers lol

Where 5 Guys stands out is the huge list of free add ons. I chose grilled mushrooms, onions and peppers. You get two fairly large patties with the standard burger or one with the little burger. The fries are excellent with a generous portion made to order. The small size is more than enough for 2 people. In addition, there is a pile of peanuts available free for the taking in the seating area. The only things that kept me from 5 stars were two things. The buns ended up being pretty much flattened though, I suspect that is inevitable with a burger that ended up being as big a mine. The other comment (which is probably unfair as almost all competitors are the same) is the inability to get anything other than a well done patty. read more

Five Guys - Burgers Near Me - Raleigh, North Carolina

Very rude and unprofessional staff. Ordered a meal from DoorDash from them and they gave the pickup person the wrong order. When my husband contacted the manager about it he wasn't apologetic or even try to make it right. He told my husband it wasn't his problem. I would go to McDonalds over this joint any day. read more

The service is terrible! Ordered online wasn't ready. Let them know I was there through the app and when I arrived. Never called me for my order. When I asked about it, it had just been sitting there behind a bunch a bags for 30 minutes! read more

Honestly, I can do without the bad attitude and eye rolling from the cashier. How about hiring front facing staff that actually want to serve customers? read more

This Five Guys just opened (today, 7/6/16) and I'm so glad. I love their burgers and Cajun fries. This place is hoppin' today. Service is great, well-staffed, and the place is clean (should be it's brand new). If you want a great burger, you can't go wrong here. read more

Five Guys - Burgers Near Me - Raleigh, North Carolina

I have never been a huge fan of chains, but this is a chain that works! Five guys makes a great hamburger for a good price. You can really tell they make their patties fresh and that they're not just generic frozen patties. They are also extremely generous with their home-made fries. They also make a pretty decent malt shake. All in all a solid satisfying meal for a great price. I will certainly be back! read more

Calling this location right now to pick up food and it's stating "voicemail not activated, not accepting calls right now". Sucks when you want five guys and they are open. read more