Stopped here for a frosty and our car wouldn't start because the battery died. We asked inside and they were extremely helpful. Several employees and even the manager came out to help jump our car late at night. They were so kind and we are extremely grateful. Thank you wendy's read more

We stopped here as it was near our hotel. There were no surprises of course in terms of the food, but the service was a standout. The counter manager was very nice and made us very welcome here. If you like Wendy's, this place is worth a visit. Recommended. read more

Fast food chain. Came here since it was close by our hotel since we arrived pretty late. They are Located near the Nashville Airport (BNA). Food was hot and fresh. They could use more lighting around the drive thru or leave the inside lights on while they are operating. They looked closed, but luckily I checked their hours online. read more

I ordered thru the drive thru. I had a hard time hearing, and the cashier had a hard time hearing me. Still, she was patient and friendly, especially when I arrived at the window! Our Frosty's and lemonade were waiting for us at the next window. They were up to Wendy's standards! read more

This place is great . Come and get lunch here. Talk to my man AJ he will get your order right. Very knowledgeable about the menu. Very clean restaurant and friendly staff. read more

I never write review because it not that serious unless it affect safety. I visited this Wendy's around 12:30 a.m., and despite it being late, I expected it to be up to par with other locations like Franklin, Murfreesboro, or Antioch. Unfortunately, this was far from the case. When I pulled up to the window, I saw a worker handling fries without gloves, and it looked like they were snacking on them. The sandwich maker only wore one glove and even touched a mop bucket before handling food. The poor cashier seemed like she was doing her best under tough circumstances, but the customer service was lacking. The food was awful - the chicken and fries were clearly old. The worst part? We found a piece of paper, like a cheese wrapper, in our food! It was disgusting. I'm calling the health department to check this place out because hygiene is clearly not a priority here. Just because I was in casual clothes doesn't mean I don't care about the service I receive. You never know who you are serving or who's watching, Wendy's, fix your issues, Health department will hopefully be reaching out. read more

Wendy's - Wtf - Burgers Near Me - Nashville, Tennessee

Came to drive thru at 1:40 and no one answered the intercom. Then drove to window and a girl said they were closed. It say on the window open until 2 am. Very unprofessional every time I go there. The worst wendys in the city. Trash. It was a uber eats order and.she said they didn't get no.uber eats or. Lied. Trash. I will.be.reporting this store to corporate. Trash read more

So I went to this location because it was announced they were having a anniversary party 1 cent bacon cheeseburgers when I arrived they said (we not doing that) when I posted the question on yelp, yelp removed the question taking away my 1st #amendment #rights to ask a question read more

Wendy's - Wouldn't honor the 1 cent bacon burger yesterday - Burgers Near Me - Nashville, Tennessee

Went to this location on 5.4.25, service was apparently non-existent. Approximately 10 cars in drive thru, doors to enter building were locked. There were no signs indicating why this happened. This isn't the first time either this has happened. I encourage Wendy's to do better and be better !! read more

Manager is sweet :) Lemonade and beverages are perfection... The people behind the counter have been nothing but kind to me most of the time, which is always a plus... read more

Wow. The girl at the drive through couldn't have been more rude. Honestly, I can't remember being treated so poorly by a stranger whose job was to work a register and be nice. No hello. No smile. No receipt. When I said thank you she turned around and faced her computer. Awful. read more

Usually don't review fast food places, but wow this was terrible. Walked in and no one was at the register, but I could hear someone behind the wall talking on the phone. Turned around and saw a kiosk so I started trying to figure that out. Got about half way in and heard one of the people behind the counter start yelling at the others. Every other word was F this and F that. I left. They should replace them all with kiosks and robots. read more

It's sad this is my first yelp review and truly, I wish I could've left -10 stars. The woman over the drive-thru mic was soft spoken and huffed at us multiple times when we couldn't understand her. Once we pulled up to get our food I was missing my fries, sauce, AND receipt. When we asked, the guy at the window gave us attitude and even tried to gaslight me by saying he put sauce in there. I've never experienced such hateful people. Either find a new job or they need to be fired because I don't like feeling like an inconvenience when all I wanted was some chicken nuggets and fries. Didn't even get my fries :( read more

Thanks, to the Drive-Thru person who opened her window to yell at me "you're dumb as hell" after my confusion as to why I couldn't substitute another sauce when you all were out of ranch. Super professional. read more

Worst Wendy's I've ever been to. Two grown women working the window were rude and inconsiderate. Food was cold. No condiments were given even though they were requested with the order. read more

This place is a joke possibly the worst service I've ever received. "Please hold" ten minutes later after clearing the entire drive through line "Ok go ahead" then got it wrong Then handed me a drink with soda all over the side. Not a dry spot to hang on ti and shot me a look for asking for a napkin. Thennnn forgot part of the food read more

Last night, February 14th, 2022, my mother and I visited this Wendy's drive thru and were completely disgusted and disappointed with the service we received. Not only is this restaurant understaffed, but the staff that they do have are TRIFLING. We ordered three meals last night, only one of those meals were correct. My mother ordered a Spicy Chicken combo with no tomato add cheese: there was no cheese. She also ordered a Hot Honey Chicken sandwich with no bacon: there was bacon. When my mother saw this, she handed the sandwiches back to the young lady at the window, (who threw the sandwiches in the trash like anyone with common sense would), and she told her manager, (who was cooking), that she needed fresh sandwiches. He refused, tried to give us cheese and onions (no one asked for) in a damn tray and, not realizing that the window was still open, said, "Why would you throw them away? I'm not making that sh*t again." Not only did my mother and I look at him like he had ten heads on his shoulders, but so did his employee. After a minute or two, we were told to pull up so that they could remake the sandwiches. This grown ass man decided to take the sandwiches out of the trash, HALFWAY pull the bacon off of the Hot Honey Chicken Sandwich, and STILL did not put cheese on the Spicy Chicken sandwich! Who in their right mind would ever pull some foul mess like that?? I understand being upset while working fast food, but BRANDON (if that's your name) that works nights at this Wendy's might need to find another job. You are foul and disgusting. And as a manager, you would think he would have more sense and understanding that you never really know who is in your establishment and watching your behavior. read more

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Horrible. Everything COLD. Burger, fries. not even a hint of warmth. Cheese stiff. Pop all the way watered down and tastes like an old refrigerator. This has got to be against every code there is.. Wendy's should be ashamed. Really. read more

Very good the workers are very nice and helpful. My fries were nice fresh and warm. And my burger tastes fresh

On a positive note, the Baconator Fries are delicious. Good thing, since it's the only thing I'm eating. I'm so aggravated. I places an order on Door Dash. The total came to $18. You'd think for &18 they could got the THREE items right, right? Nope. Apparently not. I ordered the Taco Salad... no chili or chips!! Seriously? Without those two things, it's just lettuce with tomatoes and cheese. Oh and salsa. GROSS. I ordered a Frosty... it's missing, too. And not a napkin to be seen. I quit, Wendy. Get it together. read more

Very rude. Barely grunted to us as we ordered. Not one smile amongst the crew on duty. Not a good representation of the brand.

Quick and inexpensive are two words I like a lot when I'm spending my own money on dinner. Wendy's does both of these and they do it well. I'm a huge fan of Dave Thomas's chain of fast food burgers. Baked potato, chili and frosty are items that they have and no one else does. Burgers are high quality and with the Junior Cheeseburger Deluxe, you get the full set of toppings. For just barely a buck. How cool is that? read more

Wendy's - Wendy's at night - Burgers Near Me - Nashville, Tennessee

Tried to stop in here when I got into town. After a few minutes of waiting in the drive through, I decided to park and go in. The side I tried to go in, the doors were locked. The person in the drive through watched and offered nothing like maybe the other side is open or drive through only‍ Went to Taco Bell (it was terrible) read more

I'm so mad right now. I ordered a baconator meal. And I got a plain burger. I also ordered a 10 piece spicy nuggets but got not spicy and no sauce. They also forgot my fries. I waited 45 minutes in line for nothing. I will be back in the morning to talk to a manager. I dead ass want to go back up there and bust the store windows. read more

Wendy's - a person holding a bowl of fried chicken nuggies - Burgers Near Me - Nashville, Tennessee

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Their cheeseburgers aren't bad, but there are so many better choices among the other fast food chains. I came here only because the cash registers were not working at the McDonald's next door. The service was okay, but you could tell that one of the cashiers was just overworked and not feeling the afternoon rush. If I had to pick, I would always pick McDonald's over Wendy's. read more

Wendy's - Double cheese and 10 pieces of chicken nuggets - Burgers Near Me - Nashville, Tennessee

In town for a volleyball tournament this past weekend. Drove up and placed 10 different orders, as we were different families in the same vehicle. They CRUSHED it! Super polite and separated our orders to make it easy for us. Can't say enough about everyone that was working the evening of Jan 15th. They all deserve praise and recognition!! Every executive that works at Wendy's should call and recognize them! read more

This would've been 5 stars if the nuggets weren't so over cooked:( they didn't even taste that spicy bc they were so burnt:( otherwise the service was great read more

Terrible food, terrible smell inside almost unbearable. I mean really smells terrible.

Worst Wendy's experience ever. I ordered through Uber Eats. It took awhile, no big deal. However, they forgot our Frosty, nugget sauce, butter, sour cream, salad dressing, forks, and straws. Yes I specifically ordered the sauce and dressing etc. Also, the salad was supposed to be grilled chicken and it was crispy. Left us with a bunch of dry, unedible, wrong food to eat without utensils. read more

Placed our order: #1 w/a coke, and a parmesan salad. Simple. Pull up to the window and there are three people at the window trying to obviously fix some sort of issue. There are cars in front of us so we try to scoot up as the kid at the window shouts an incorrect order to us. We basically shout the reorder to him because the cars in front of us wont scoot up (they should've waited just a sec but clearly there was some sort of mess that held everyone up about 10mins). We debated just driving off but I didnt want to mess them up more so we continued to wait. Finally we get to the window. Order repeated correctly, we pay, get a receipt and move foward. Wait. Wait. Wait. Get to the food window, drink handed to me and we wait some more. Another clerk comes to the window and asks to run my card again because there was an issue. By this point I'm annoyed so I say I'm good and tell my cousin let's go. The clerk was polite but sorry I'd had it. We jammed and wont be back. Idk if it was an off night or if this happens often but ayyy they needed help :/ read more

To the gentleman who gave us a free frosty thank you. This employee didn't have to but we appreciate it.

These guys care, bottom line. I visit this location in the drive-thru regularly, 4 times a week, tops, and I've never had my order messed up, and I've always had prompt service. Being a cook, I'm all too aware of the carelessness that permeates my coworkers psyche at the hour before close. It gets easier and easier to write the orders incorrectly as the night goes on, but you always have an opportunity to make the experience worthwhile for the customer, and their outstanding service tonight led me to write this review. The lady in the drive-thru in front of me had a huge, insanely complicated order by any sane person's standards, to the point that I was supremely annoyed at waiting behind her. I ordered a spicy asaigo chicken combo, but was told I'd have to wait another 5 minutes if I wanted it spicy. I opted out, told them I'd just have it fried without spice. The lady in front of me had such a complicated order though, that they had the time to make the chicken spicy. I was surprised when the drive-thru attendant left two other spicy chicken sandwiches in my bag after double-checking my receipt, and I'm never opposed to free spicy chicken sandwiches. Anyway, these guys are great, their bad Yelp reviews probably only reflect their bad days and not their good days. Today was a good day, indeed. read more

When they post signs that say that they open for breakfast at 6am, don't believe it. Inconsistent at best. Today they were unloading their truck in the drive thru lane. This does not work for people that must be at work early. Only a few places are available at this time for food, unless, as an RN, you love hospital food. Cannot count on this Wendy's. read more

Would give 0 stars if possible. Horrible service. Waited 10+ minutes in line only to not have our order taken. Pulled up to the window and we're asked to pull back around and get at the end of the line. By that time 5 cars had accumulated behind us. When we pulled off to the McDonalds next to Wendy's we see them serving the man behind us. Race was involved. The man was of the opposite race. If you want a long wait and a racist staff visit this Wendy's. read more

Ridiculous.. no straw, no napkin, I wouldn't had got sauce for my nuggets if I didn't notice when I looked in the bag.. y'all to big for y'all not to do y'all freaking job correctly.. like come on.. and the food wasn't good. Please fix it read more

This is a brand new store with nice employees, occasionally the drive-thru line is long but it does move. By 8:30 p.m. last night I had already gone through two other drive-throughs and was refused service, Wendy's is like the only place around there to get decent food at that hour. Thank you Wendy's Donelson Pike. read more

I love Wendy's, and this location is awesome! I go through the drive through each time, so I can't comment on the interior of the restaurant. The drive through is quick and efficient while the employees are friendly. There is one guy who works there who is usually at the drive through and is always SO nice. He knows my order and always takes care of me. The one time he was not there, my order was wrong. I am certain I will keep coming back to this Wendy's as long as I live in the area. read more

Extremely slow service and unfriendly staff. Waited 15 minutes at the window and had missing items in our order including a burger that had everything but the meat on it... read more

Me and my boyfriend always go to this Wendy's and have never had a problem until now. My boyfriend went through the drive though and waited in line for about 20 min. He ordered a cheeseburger with bacon (a meal), spicy nuggets and a small fry. They gave us two nuggets instead and they weren't even SPICY, they also forgot the small fry and didn't give us a single dipping sauce. I tired calling and there was no answer. I want a refund. read more

was dissaponted that here am i following all the covid. preventive measures and i ran to this: i drove through this wendya on donelson pike by the airport placed my order amd waited my turn on the drive through line my turn to be save came a young lady took my payment method which was my debit card she did not have any gloves on and she had her mask half way on during that pont she sneezed without covering her mouth and covered her sneez with the hand holding my card for some reason she could not complete the payment process so she called someone to help and the second lady came up and again she did not have gloves nor did she wash her hands and processed my card and went on to pack my food with her nasty hands when i got my card back i pulled my disinfectant wipes and cleaned my card i threw the food away and before i drove off tbey looked at me as if they were disgusted by my actions but my health matt read more

Wendy's - a receipt in the passenger seat of a car - Burgers Near Me - Nashville, Tennessee

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