Orderd seasoned potatoes. I wish this was an all day menu item. But anyway today the potatoes were barely room temperature and dry like it had been sitting out for a long time. There were no other customers before or after I arrived. Service was nice tho. read more

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This Wendys just disappoints every time. Granted the food does come out quick, but it comes out cold. The fries are always cold and taste like they've been sitting there under the heat lamp. The jr bacon and nuggets were warmer than the fries so no real complaints there. Wendy's was one of my favorite fast food places growing up. I really hope this place can get it together. I'm giving 3 stars because team member Jessica was so nice. Looking forward to the day I can get some fresh fries! read more

Wendy's - $5 Jr. Bacon Cheeseburger Biggie Bag - Fast Food Near Me - Oviedo, Florida

Call me crazy, why is it when a restaurant is on its last legs they can't even strive to try and improve their quality and service??? Went to the Wendy's in OVIEDO this morning and simply ask for a gravy biscuit with extra gravy, not too complicated, right? Well, they charged me for the extra gravy, but they didn't give it to me. Please note, I was the only one in line in the drive-through, and frankly there was no one in the restaurant. This particular Wendy's has had horrible service and food for a long time. It's amazing they're still in business. I gave them one more shot, Epic fail. I have attached a photo that clearly shows the gravy did not even cover the bottom of the container certainly not extra gravy I'm certainly not worth the extra fee. They charge me for the extra gravy they didn't give me. Management needs to get their act together, go observe how Chick-fil-A operates a restaurants and get a clue! read more

Wendy's - Gravy does not even cover the bottom of the container. - Fast Food Near Me - Oviedo, Florida

I love you guys, you always get my food made quick, but you gotta do something about your soda.. that coke tasted like seltzer water w a splash of coloring. Can't do it anymore.. Staff always nice read more

I understand that anyone can have a bad day, but we can through the drive through and told the order takers no less than four times our order was for two (2) ten piece chicken nuggets. My partner drove through without checking but I couldn't help myself. Of course even after all those reminders, one order of chicken nuggets. To add insult to injury we discovered that even though the amount of change to give the customers is provided by the register, we even got short changed with the change. Avoid if you can until they get their act together read more

Wendy's - Wrong change - Fast Food Near Me - Oviedo, Florida

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Drive thru service is horrible and this is the second time we've received a raw chicken sandwich. read more

Wendy's - Fast Food Near Me - Oviedo, Florida

COVID review. The place was empty for lunch but a worker was busy wiping all the tables down. Place was spotless. No self serve napkins, utensils, condiments, or soda. Plexiglass in front of the register. Overall a well run restaurant in the new normal! read more

Hours posted on door said 11pm, website said 11pm...employees sitting in their car in the parking lot waiting until closing time.

Terrible service every time. All of the people working here hate their lives and it shows. They make you feel like you're doing something wrong when they actually have to do what they're being paid for. It's crazy, I've attempted to come here multiple times and there's always some sort of issue. read more

Tonight is a rainy night. I go through the drive through and order a triple Dave's hamburger. I arrive home and I have a 10 piece chicken McNugget. I called the location 20 times no one answers the phone. I will definitely be going back tomorrow and complain in person. How hard is it to get an order correct? read more

Wendy's - This is the nasty meal I didn't order at Wendy - Fast Food Near Me - Oviedo, Florida

My wife and I went to Wendy's around 12:00 last Thursday. The drive thru menu board was set for breakfast. We told the person we wanted lunch and could she fix the board so we could order. She said when she got a chance she would. We drove off. Even if she was the only service person, she could still take 2 minutes to rotate the menu board. Grade,F. read more

It's 9:01 pm and they said their dining room was close and their drive thru was open and just turned around and walked away.

How can you mess up salad? I ordered 2 taco salads. One with an optional avocado ($1.30) addition. When I got home, no avocado and NO salad dressing. I hadn't picked up here for awhile because my last order was also wrong. BTW I also waited in line 20 minutes with only 3 cars ahead. read more

Damn this place is wild! Took my wife Nance out for a good dinner. Wanted to take her somewhere special for our 3 month anniversary. Anyways, enough of that. Let's get to to nitty gritty. Nance orders those wonderful chicken nuggs and I order a classic Dave Thomas Number uno. Extra juicy, just like my wife Nance's ass. Food was amazing. Best burger Iv had in years. Nance ate most of the nuggs and fries. The nice lady at the counter even through in a Frosty 2 go. Love that extra little service. Took my nance home and got down to business. read more

2nd time with a Wendy's craving. Second time I've been turned away because "the system is down".. as I drive out of the drive thru I see an entirely empty restaurant with employees in the parking lot.. no wonder the "system" is down.. read more

Drive through turned me away twice during open hours. Said "unable to serve at this time". I will not try ever again. read more

They are out of everything. They don't have ranch, they don't have vanilla frosties. They need to close down. They claim that they never get their shipments of food, their shop is neglected. My fries were *not* hot and crispy as promised. Stop hiring people, close down. read more

Interesting i know I reviewed this place before but all reviews are gone. Anyway, interesting price change since dec 2013. The double stack that was .99 a couple years ago, then went to $1.39, then $1.59 is now in Jan 2014 $1.99. Talk about inflation. I wonder if that price is just this location. I have noticed it was higher priced then Orlando in the past. I purchased a single combo which is over priced, and tasted odd. Not sure what they put on this thing the mayo was off. I updated the review and added a picture of their burger compared to a catsup container, Wendys standard burger isn't much bigger then a slider now. read more

Wendy's - Fast Food Near Me - Oviedo, Florida

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I should have checked reviews before coming here, if I would've seen 2* I would've went elsewhere. I come in and find all workers sitting down in dinning area goofing off while manager was out there eating watching them. I go to front to make my order and manager walks back with mouth full of food and yells at clowns out front "customer!!" And proceeds to walk to her office and avoid taking my order. All 3 goofballs out front didn't move a muscle and kept on talking about their days. I submit my order on the kiosk which I'm assuming they had hoped I would so they didn't have to work. I place my order and one kid gets up and slowly walks back like he is annoyed he has to work. Absolutely ridiculous customer service. It's a shame how lazy they are. Horrible management and complete disregard for customer satisfaction. Thanks for the old cold fries and half ass made sand which. I do not recommend. read more

This locations SUCKS they never get an order correct. They always forget items from the order. How friggin hard is it to read an order and place the item in a bag. read more

Drive thru teller was awesome made my day mona! You're all ways cheerful and bright. gets orders right!

Drive through took forever more than 20 minutes will never stop! Only to pickup frosty for the kids!

Every time I've come to this location the service is absolutely horrible. I went to the drive thru at 8:30am and sat at the speaker waiting for someone to take my order and the first thing I hear are children screaming. The employee had her two children with her and they are clearly a distraction. My entire order came out wrong. I wasn't given a receipt so I wasn't able to see if they rang anything up wrong. When I went inside to have my order fixed I was approached with attitude. I would not suggest coming to this location. The higher ups need to make some changes, unless they don't care about their jobs either. Their employees clearly don't. read more

I frequent this Wendy's often with my two littles in tow. We've never dined in but always do the drive through. Service is always fast and friendly. The people at the drive through window have always greeted me with a smile and have been extremely polite. I always get the spicy chicken and it's hot and fresh. My kids get the chicken nugget kids meals and always eat it up. Our fries have always been hot and fresh as well. We will continue to come to this Wendy's as we've never had a bad experience! read more

I got an apple pecan salad the combo meal, and I didn't receive my fries that i paid for. I also did not receive the avocados that I had asked her to add. I also asked for spicy nuggets with my number three meal order and they were not spicy. every time i come here something goes wrong. read more

One item ordered was missing from my mobile order, also the toy from the kids meal. Really frustrating!

This is the worst Wendy's that I've ever been to in my entire life! The absolute slowest service!

Stopped over during a business trip. Service was quick and friendly. Had no problem with the drive through order and they had what I wanted. At the end went inside to eat. Restaurant was spotless... however a little bit cold for my taste. read more

The food is great and the workers are fast and focused. I do wish they could get a newer facility. It's the old style Wendy's and Oviedo could use the updated version. read more

Don't hear here! My husband bit into a plastic bread tie in burger from this place!!! You've been warned read more

Wendy's - Note the plastic black bread tie my husband just bit into in his burger from this establishment. Enough said! - Fast Food Near Me - Oviedo, Florida

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place has no respect girl taking order was rude asked for fresh fries cause they are always cold and soggy pulled ahead and waited for fresh got home 5 min later another batch of cold soggy fries read more

This Wendy's NEVER gets my order right. Every single time I go they mess up something in the order. I mean honestly, Every Single Time. Just last year I even went so far as to write their HQ and describe the problems I have there. Hasn't changed. They still suck at doing their jobs. I could understand if my order was difficult, but it's not. It's the same each time. One Spicy Chicken sandwich with baked potato with sour cream and chives instead of fries. One #2 with no onions. One Sweet tea, One unsweet tea. THAT'S IT. It's not that difficult. And if that's your JOB, you shouldn't have any troubles with it.Yet they get it wrong... It boggles my mind. At first I was just going to stop going there... but now it's like an experiment, to see if they can get it right. They can't, btw. So if you go there don't worry about a complicated order, because I can assure you, they aren't going to worry about it at ALL. The food is typical Wendy's so you can't really fault them for that. They get an extra star for that part. read more

Went through the drive-thru and the first thing we noticed was the manager wasn't wearing a face mask. Guests and the other employees are all expected to wear one but the manager can't be bothered. As we pull away from the drive-through my husband checks his order and his fries are warm and his nuggets are cold. We go back and my husband lets them know they serve 10 cold nuggets so they replace it with more gold nuggets... He told after waiting while that it will be another four minutes for him to get fresh nuggets. This is supposed to be fast food? I'm pretty sure it shouldn't take close to 20 minutes to get a meal of chicken nuggets and fries from a fast food establishment. The result was they replaced his chicken nuggets and fries with a fresh order. I know if Pollo Tropical had made this type of error they would have come to meal. Apparently Wendy's needs that $19.50 more than they need to make a customer happy. read more

Both times I've been here now I ordered in the drive thru and was happy to wait an extra minute or two because I received fresh hot fries, really all you can ask for. And I mean a minute or two, I wasn't sitting there for more than that. Awesome Wendy's, awesome people. read more

i pulled up and ordered a 4 for 4 with a plain double stack, large coke and sawesome sauce. oh they don't have sawesome sauce. so i'm like okay sriracha will be fine..AND THERY DONT HAVE THAT EITHER. they gave me some weird ranch that was disgusting. oh they also don't have coke. So i'm annoyed, i'm like what DO you have?? So i pulled up to the window and they basically throw my food at me with a small drink and burger with everything on it and don't come back so i can tell them it's all wrong. so i finally just left. never again read more

Reposting from my Google review and my Facebook review in case maybe Todd Penegor might want to know. So call me Karen but Wendy's we should really talk about this, if i could leave no stars I would. There's always a long wait at this Wendy's so I'm not surprised when I had to wait more than 20 minutes just to order. Then I'm told if I can hang on a minute without even being greeted. Once I go to order the person taking my order apparently doesn't speak English well so I give her my order in Spanish and to my surprise she still asked her coworker for help even with the mic on where I can clearly hear the conversation. I'm already feeling bad because the unsuspecting cars behind me may not be bilinguals knowing that they might not even be able to place their order due to the language barrier but I digress. Though I gave her my order in Spanish to my dismay she still gets it wrong so I guess either way we're all stuck in the drive through unable to communicate with the team inside. When I go to the window to pay for my order I pay for extra gravy which I do not receive and I also received my two orders of hot biscuits and gravy in a salad bowl together instead of as two separate orders. When I get home I proceeded to call the manager of the location and she answers the phone and says hello without even the proper Wendy's greeting she even argued back with me stating that she gave me the proper Wendy's greeting. I request to speak with the district manager who Michelle the manager of the location is pretty much refusing to give me the number to. Once the young lady Michelle gives me the number to her district manager whose name is Ryan and I decided to call him and see how he felt about the situation. He offered me a refund to my order or if not offered to have my order be made at another location. He was extremely rude and refused to let me speak with his manager Randy stating that Randy would not be handling any customers. Furthermore my hot food being served in an unmarked salad bowl was of no concern to this gentleman who started it didn't make a difference aside from the fact that they should have been in two separate containers. Well the answer to your A & B choices Ryan district manager of the oviedo location are here for the world to see that no you can keep the refund since I did pay for a service however lacking in quality it may have been and no I would not like my food to be remade at this location or any of your locations seeing as how your poor overseeing management has trickled down to the customer service. To the staff at the Wendy's in Oviedo I'm so sorry that you have been lead astray by such poor management and lack of leadership. At this rate I'm left with no choice but to call the Health Department. read more

Hands down worst Wendy's I'm ever been too, they try to rip you off with your food and don't give it to you. I orders through the drive through and i made my order clear but wasn't clear enough apparently. They didn't give me my coke at first and then I told them, I also had a chicken sandwich that I ordered and when I got home it wasn't in the bag! Worst Wendy's ever! read more

You can renovate but if you don't change the rest it still just the same bad service. Drive thru speaker not working. 5 cars in the drive they. No one inside eating or in line. One car backing out angrily. I go inside to order. I'm the only one the. Another person Comes in and he walks out. The ghetto language as I wait for my chili. Lost two customers right away because you can't manage even a slow night. How about taking the Chick-fil-A model and send one of the five employees standing around to stand outside and take that order. Technology is just not at this place. There is no plan B here. It's loose your customer and pray they come back. read more

Hands down the absolute worst customer service. Went there at 9:40pm and tried to order at the drive thru, but they were out of both of the drinks I wanted. Tried to order food, and the lady was rude and condescending while interrupting me. Time for a renovation and CUSTOMER SERVICE TRAINING! read more

Most times aI have eaten here its a pleasant experience. The food mostly taste fresh and you can tell it was not recently refrigerated. The Frosty shake and the classic Frosty is also tasty but the problem I have is they dont have vanilla flavored ice cream! This is the first time I have gone to a place that serves ice cream with no vanilla flavor. But thats ok. It all makes up for the food abd good service. read more