On a recent home visit I ended up on Punxsutawney. Before we got hangry we needed food so we could…read morecarry on our day. My brother is quite familiar of this area and knew this was here. We pulled in and you can tell this was one of those tear down/rebuild McDonald's. One that was to be focused on the drive thru service and mobile ordering with maybe a bit of inside dining. However, we wanted to dine in and expected to at least have a decent experience. More on that in a bit. But first, the parking lot here is horrible. With it being drive thru focused, parking was an afterthought. Yes, this is located in the downtown region of Punxsutawney and there is street parking, but these usually have ample parking. Where the problem occurs here is if the drive thru becomes super busy. On the right side after you pull in is where the majority of parking is. On the left side is where there have the handicap parking. If both sides are parked, and there is a line that wraps from the drive thru, you are stuck in the parking lot until the drive thru clears. Back to the inside. We used the kiosks to order, took a table number and found a table. With the rebuild, this has a much smaller diner room. We waited a bit and my brother's order was called. However, when they brought the food to the table, they kind of threw it at him, and forgot his drink. He went to the counter to ask for his drink and this was the only time they spoke to him by giving a half-hearted apology. When it was time for my order, they were a little kinder to the food and didn't forget the drinks. It took some time to get our food in here as they were focusing on the drive thru times, but we did finally get our order and it was correct and fresh. But the customer service here needs to be worked on.

Food is always fine. Service is not. Young girl packing orders to go was extremely rude to me…read morewhen picking up an order.

When home for a birthday weekend for one of my siblings, I had to run out to grab a few things. Not…read morehaving time to squeeze in dinner we had to make due. There are choices in this area, but we opted for what we thought would be fast. We should have gone elsewhere if we were looking for fast. This McDonald's has been here for decades. Outlasting the go cart track, multiple rebuilds of the Sheetz, and stores closing down nearby. We pulled in, later in the evening, and the parking lot was nearly empty. We actually wondered if the lobby was closed. But we took the chance to come inside. Like most locations, this one focuses too much on the drive thru. Which became apparent when we had placed our orders and waiting long than you should have to at a fast food place. What was surprising was the customer service. The lady that did end up serving our food to us was a delight. She was funny, didn't take any grief, and if I remember correctly, was singing while she worked. I loved that she put my Dad in his place. My Dad was being a bit too much asking for things that he could have grabbed himself. The food is what you would expect. I did give their new sandwich a try. It was decent and possibly too much food for one meal. The Big Arch is basically the Big Mac in a trench coat. Better cheese and fried onion straws. This location went through a change when McDonald's wanted to grow up, but they held onto some nostalgia things. Like Ronald McDonald outside on a bench and some of the old roofline. But, like I said, not many people will care since they are in the drive thru.

If you're into dried out burgers that taste like yesterdays and cool fries that are actually the…read moreworst I've ever had in any McDonalds, this is the place for you. This hasn't happened on just one occasion but probably three over the several years I've lived near here. There's no use complaining, I just stopped going all together.

Terrible service - waiting in the drive thru for 15 minutes when they told me to pull up and…read morewait - went in and asked where my stuff was and they still were not done with it. This happened not once but 3 times. It was not like there was any special requests it was chicken wraps and a whopper. And there was only 4 customers in the dining room.

Their tables and bathrooms were super clean and their food was phenomenal. The staff greeted me…read morewith kindness and were very cheerful.

I ordered pizza for delivery and everything about it was superb!…read moreThe pizza(stuffed crust meat lovers) was delicious. No place in Punxsy has pizza like this. The delivery was on time and the delivery person was nice.

Stopped in today on an outing with kiddos. The wait staff was great. Pleasant. I asked if they…read morerolled their dough in cornmeal or flour (allergy to corn). She came back and said the manager said she was too busy to check all the boxes for ingredients and advised me to just not eat pizza today...AT PIZZA HUT! In my opinion, management should know if they use flour or cornmeal on their pizza without having to read "all the ingredients". And to add to it, there were only people at 4 tables. I don't think that's too busy to check ingredients for a paying customer. We won't be back. And btw, no cornmeal on the crust when the kids pizza arrived.

Place is small cute and family friendly. Food is great service is always fast as well. I love the…read moreenvironment that the place gives.

A real shitty way to run a business! There website and fb page states hours of operation. This is…read morethe second time it "should be open" that we drove the grandkids 1hr 30min to see the dinosaurs. Both times the girls in the ice cream place stated that "someone is on the schedule and should of been there since 10am". This time we asked if there was someone to call to open or a phone number for us to call and the girl said they can not tell us that. We called number on door (which had open sign on it) and it is full voicemail. The sign says open, fb and website say open, and the girls working say it's open, but not open. We were here at 1130 and stayed til 1222 and there were 4 other cars with kids waiting. Maybe should change hours or have someone working.

Went there for breakfast. All ingredients were fresh and delicious. Service was fast and…read morefriendly. Better breakfast than any chain restaurant. They also had a cool gift shop. If you're hungry, don't pass this place by.

Great serve yourself buffet! Love eating there when passing through! Took my daughter on our way…read morehome, she loved it!

Food was cooked and prepared fantastically, and the employees were nice. Would recommend to other…read morecustomers

All of the food was fresh and made correct. All of the night staff , especially the guy who took my…read moreorder was super friendly and had personality rather than just the usual "customer service script". I'm actually so impressed with the cleanliness of the inside of the store too. I could see behind the counter looked very clean and saw the same guy who took my order moving a piece of furniture in lobby to clean behind it. That's not common for a lot of fast food places. I never usually leave reviews, but I am super impressed with everything about this location of Wendy's.

excellent service tacos were amazing the store was very clean the workers were very nice and food…read morecame fast

If you're ordering something don't walk in. They always take forever to even let you order. They…read morestand there n do nothing. They also gave me cold fries. Two times they gave me my food and I stood there for more than 5 minutes and then they say "did you not get a drink" like yes that's why I've been standing here for 10 min