Tried this Wendy's again because we got a mobile order coupon. Place the order at 420pm there were no employees working. Went in and watched for 25-30 minutes and empty dinning room no customers, no drive through. They never made the order. We sat in a dirty dining room starving and never received the $15 meal we paid for. Now we have to, for the fourth or fifth time, wait for the transaction to post, and then dispute it. This " fast food" scenario is anything but fast or convenient. For what it's worth, it's disgusting and a headache more than anything. DO NOT visit this location under any circumstances!!! Update: all existing shares of WEN sold this AM. Peace, fools. read more

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Do not go to this Wendy's or eat at this Wendy's or order anything from this Wendy's this is the most miss managed ridiculous operation. I've ever eaten that it's crazy. I had to go through the drive-through three times. They messed up my order four times then they tried to argue with me. I didn't know what I was talking about, even though I placed the order Absolutely the worst management. The place is dirty. Avoid this Wendy's at all cost if you want to try to live and have a sane life. I had to click one star but really this is zero stars this place should be shut down. I have no clue how they're still in business terrible. read more

I am not surprised to see this location has a two-star rating. I rarely post a bad review, but occasionally the service or food is just too bad to go unchecked. I rarely eat fast food and each time I do it seems I find a new low. The manager of this location, assuming there is one, should be ashamed that such food would leave the building! This is more a reflection on him/her than on the employee who thinks this is how you treat customers. 1. Fix the speaker! After three-four attempts the employee finally got it right. "Fish sandwich--no cheese---tartar sauce on the side" "Grilled chicken sandwich" 2. Now, I know the sandwiches will not look like the poster pics, but they should at least resemble them. These are beyond substandard. One pickle slice and a leaflet of lettuce, really? Of course, they could not be bothered to provide a side of tarter sauce. To be clear, these issues have nothing at all to do with (1) supply chain, (2) staffing shortages, or (3)anything else to do with post Covid. It is simply corporate or managerial discretion to not reopen the lobby and corporate or managerial discretion to not hire or train the staff. (3) Wendy's sets the expectation. Wendy's sets the price. Wendy's should deliver what they advertise. If you can't afford to make it don't sell it. read more

Wendy's - The substandard grilled chicken sandwich - Burgers Near Me - Saint Petersburg, Florida

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Ask for no mayo your going to get it ask for sauce for chicken tenders nope was told they didn't have any ask for a receipt nope systems down. Sad that they need to hire loosers no pride with no kind of accountability. Going to stop by talk to manager Tomorrow and see if these things are true no receipt no sauces wrong toppings. read more

Horrible, NO quality control !... I orderd a bowl of large chili and asked for extra cheese. The picture shows that for 50-cents, I got maybe 2 teaspoons of shredded cheddar. ...Awful...... About 6 wks earlier, I arrived around 8pm to order a sandwich and chili (it's cold in FL !).... Told they don't have any chili. I asked WHY no chili?. Person via drive-up speak said it takes TWO-HOURS to make and heat it. 2- Hours to make a batch of chili ! OR is this an indication that the franchise owner is too focused on profit margin, can't buy smaller quantites to make chili... IF I run into a similar problem again, I'll report this deficiency and NOT return... read more

Wendy's - Burgers Near Me - Saint Petersburg, Florida

Absolutely the worse Wendy's I have ever visited. 10:00 AM No customers in the store. Had to wait for service. one car in the drive - thru waiting for order. Plenty of time to look around. The counter was filthy, The floor had debris and was also dirty. The open kitchen was pretty bad as Well . The drive -thru order is filled and the "associate" decides to leave her station to take our order. We have a BOGO coupon for breakfast sandwiches and ask what is available. She had no idea and we continued to wait until another crew member came, he had no idea either. Finally a Mgr. came, answered and we placed our order. My wife sat down and I continued standing at the counter. I watched the cook make our order and put it out. I looked over to the "associate" talking on her phone and ignoring me, I got her attention and said "order up", she never stopped talking on her phone, and with much attitude served me. Dave would not approve! read more

Food is usually good. However, there is literally always something missing or incorrect. I order from Uber eats consistently from this location. They always have either a wrong item or don't give me the condiments I ask for. Not once or twice, but without fail every time. Please get it together guys, I would like to keep giving y'all my business. However, it's getting more and more difficult to want to support it when my order is never right. read more

I ordered 3 biggie bags and a 4 pc nuggets. When I get home I was missing a whole order of nuggets and I ordered a potato I ordered extra cheese and NO chives. They got it all WRONG. The potato had chives which I'm allergic to. And when I asked about the extra cheese, instead of fixing the potato, they gave me a very small cup of cheese ‍‍. I received horrible service & horrible food. I'd rather NEVER eat Wendy's again. read more

Horrible experience. I was in the area for an appointment. I was very early and didn't want to deal with traffic so I thought I'd have lunch. I dined in. So many issues. First, the place was disgusting. Dirty tables, dirty chairs, dirty drink and condiment stations, bugs flying around. I mean, I can't imagine that everyone who entered didn't notice. Fast food is mostly drive thru these days though. Maybe they don't care. They put bacon on my sandwich. I don't eat pork so that was also disappointing. I informed the cashier who was multitasking, restocking the dirty condiment area. I brought the sandwich to the counter. Nobody seemed surprised. The cashier came back to the counter and suggested I throw out the sandwich, but I don't know why she thought it was my responsibility. Another guy made me a bacon free sandwich. I think he apologized. Then he said I could keep the first incorrect sandwich. Anyways, I really shouldn't be eating fast food often. I'll be certain to steer clear of this store if I do get the urge again. read more

This more recent store is very welcoming and offers quick service. The food is of excellent quality, and the servers are as expected. The shop is tidy and well-organized. For a tasty, quick meal, I would suggest this place to anyone in the area. read more

MAD your prices increased by this Senior Citizen! Www.statista.com states gross profits up 257% in last 5 yrs, & the price of a small (5 oz?) chili is only 50cents less than the large order of 9-12 ozs?... I'll stop eating @ W's until you lower prices. Your operating income + 146% in last 5 yrs. I'll share this on social media. Perhaps WallStreet & Ur Sr Mgrs need to focus on food quality, repeat customers and not meeting WallStreet's expectations. $4.09 for small chili w/cheese is ridiculous. (Recent eating @ 4047 4th St N, also occurred @ the 9700 N 4th St N site, also read more

Portions have gotten smaller... Sometimes it seems maybe corporate has shrunk the size of containers, but sometimes seems maybe in these desperate times that employees are skimming... Who knows! Large chili has gotten smaller, and they only fill it 3/4 full. See pic. The state of the world seems to suck right now with all this scarcity mentality, nobody wants to work, etc. read more

Wendy's - Chili to go, got it home, and the container is smaller than it used to be, and not even full - Burgers Near Me - Saint Petersburg, Florida

I'm mad that I have to give it star. Which it doesn't deserve. I'm disappointed in the store owner. Either you don't read your establishment reviews or you don't care. This is the worst fast food place I've ever been too. Stuck in a drive thru line for 1hr 30mins. Food was cold, spent $50 probably $30 worth of food missing. The other $20 worth of food COLD! What makes it even worst was the stank attitudes, employee taking multiple smoke breaks to smoke her Black and Mild with a drive thru wrapped around. Why didn't I leave?! I placed and paid for the mobile order. The entire crew on the 9pm shift 10/14/24 need to be FIRED!!! read more

Whoever the manager was this morning did an awesome job at de-escalating some deranged customer who was upset about not getting to Wendy's in time for breakfast. I've never seen some guy yell at employees for so long, but she kept her cool and no issues occurred. read more

Don't order from here until I update. Wow from a 5 to a 1 in a hot minute. Order was wrong. Strawberry Frosty included not chocolate fries were half full. All the food was cold. Called and talked to Pam the manager . Her attitude was unfriendly , surly and non cooperative. Keep in mind I used to go out of my way for this particular Wendy's. Owners take note. Corporate take note. This was not an Uber Eats problem. This was a Wendy's problem. There's no need for fast food to be that bad with the prices we are paying. read more

Gave this Wendy's a second chance by ordering a Baconator burger. Unfortunately, I have to keep my rating of Wendy's at one star because when I picked up my order - which I placed on the Wendy's app - I was given a single burger instead of the Baconator I ordered. Is this Wendy's gypping customers out of their hard earned money by handing out wrong orders? My advice: This Wendy's will gyp you any way they can. Check your order before you leave the drive thru. This applies whether you placed your order on the Wendy's app or by way of the drive thru speaker. In fact, think twice before using this Wendy's. read more

Wow This place is terrible I live down the block and hit them up on the app Placed a pretty basic order of a burger fries nugs and a Dr Pepper Ordered ahead only to pull up and have no curbside service the lobby was closed at 7:30 on a Sunday AND THATS JUST THE START The dude taking orders told me there was no DR pepper and I asked for a coke to which he said they didn't have (who doesn't have coke) this dude then half closes the window and starts talking about me to his coworkers when I called him out he just shrugged his shoulders I asked to speak with a manager only to be told to leave Don't eat at this place they suck something hard 1 giant thumbs down read more

I didn't eat at this Wendy's but went through to pick up an Uber eats order. This Wendy's blows. Building was closed and it was only 7:30 at night and it looked disgusting and unsaniatary. Workers were distracted and careless. Forgot half the order and I still wasn't positively sure everything was there in the order. When I went back around to tell them half my order was missing, the chick at the drive thru just left my order on the ledge in front of the drive thru window. Out of all bad Wendy's experiences, this one was the worse and I wasn't even a customer. I've worked in fast food and I understand that things happen, but if I were acting like those workers I would've gotten fired. I don't normally write reviews like this but how shameful and ghetto. read more

This review is being posted on 5/22/23. The reason I say that is within a two week period all three visits (one by husband) at 4047 4th St N was so below average we will never go there again. Hello hello hello is the manager, franchisee owner or corporate customer service addressing any of the complaints? 1. Door locked at 3:00pm on a Thursday with only a woman mopping the floor and one male employee behind the counter. When asked if they were open the employee "said what does it look like." 2. Next visit on a Sunday afternoon at 1:30pm no one was monitoring the drive thru speaker. When I finally got someone to answer the speaker (the sound was so garbled) that all I could understand is the male employee said their "system" was down so he could not take any orders. Huh? Funny the Wendys on North St near Gandy was up and running beautifully. 3. Ok now food order on one visit was very subpar. A single with cheese (with everything on it) came out with one wilted piece of lettuce, no tomato, no onion (was told they were short staffed so they couldn't prep the produce. On top of it no cheese was on it. Won't be back! read more

So ungodly slow. Missed 1 of 2 sandwiches ordered. I FINALLY got food that was actually hot - then it went cold while waiting 20 minutes to the side of the drive thru line for a salad. The ambiance is inconsequential because no one is in it. When the young girl who took my order finally brought out the salad, she also tried giving me someone else's drink - when I asked "is this my salad though?" she muttered something while walking away not looking at me. And after spending $33 on 2 meals, a salad and a small chili they missed the BURGER of all things. Food I DID get was dry and gross. This is my first negative yelp review...I've worked plenty of service jobs and been to plenty of Wendy's. They seemed to almost intentionally not try. 0 stars.....I'd rather go to the dentist. read more

Another horrible experience at this Wendy's. I ordered a family size chili. Got home and found there were only 3 small chilies in the bag. I called and was subjected to listening to employees yell and scream at each other calling each other "stupid motherf***ers"over and over until they hung up on me. Called the next day and spoke to someone claiming to be a manager, identified herself as Tanasha... explained to her what happened and she was extremely unprofessional, said she didn't have time for this because they are busy and hung up on me. Avoid this restaurant! read more

Do NOT eat at this wendys. There is mold on the grill everywhere and your meat sits out ‍ read more

Wendy's - Moldy grill - Burgers Near Me - Saint Petersburg, Florida

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We showed up at 11:13pm on a Friday night. Yelp said they were open until 1am. No one was there except 1 woman who was eating behind the counter. We were not served and we left. Please turn off lights if you are closed. read more

Love their salads,spicy chicken sandwich, peach lemonade is sooo good! Take the family their for food & frosties.I went their on Friday afternoon & told the manager I had bought a peach lemonade earlier & was upset I accidently wasted most of it,so came to buy another.She was very nice.Apologized & said you should have brought your cup & receit & we could give you another.I laughed & said I went to a different Wendy's but was grateful for her sentiment.I just was thirsty & really wanted that drink! read more

Wendy's - Homestyle chicken sandwich - Burgers Near Me - Saint Petersburg, Florida

What happened to Wendy's? Kid who took our order was so disinterested in what he was doing. Looked like he had been sleeping in the back or something. Not friendly at all, and was wearing his filthy jeans down past his butt so that when he turned around we got a clear view of his underwear. Manage tried to pick up the slack but he just didn't care. Last visit here. read more

First some kid with a red jacket said he's technically the manager. Then I waited 40 minutes for my food and wasn't able to get a refund. Then once I got the food I asked the cashier who the manager was and she said me "my name is latrice" they got people walking around and nobody making the food. read more

Just waited 20 minutes in line. They are consistently like this, I have waited a long time before and for some reason thought this time they have it together.. Service is a$S read more

I have been to this location several times a month to pick up a Frosty for my husband. Now and then, I will also pick up something to eat, but because of the dirty drive up windows and the service, I do not want to eat very much from this restaurant. Today, was the deal breaker. The staff never says "Thank You"! And I mean never! So, I will take my business else where. You would think the staff would realize that we pay there salary. A little bit of gratitude would be welcomed. Just hire friendly staff! Get your act together! I am tired of these people that do not have manners. I drove through 10/4/23 @ 12:04 P.M. I consider it very rude not to just say two little words. I know its hard to find help, but train your help to be appreciative of every customer that comes through. Two little words!!! read more

I went through the drive. Asked for crispy fries, small chili and a small double cheese burger. I checked the fries before I ever left the parking lot-not a crispy fry anywhere to be found. I did not take them in because I wanted to get home. When I got home I tried the chili first and saw mostly beans. There was so little meat in there and not much of a chili taste even. I can cook beans here at home it I wanted all beans. I opened the burger and the meat looked good but the lettuce, tomato and onion was so thin, I didn't know you could cut that stuff that thin and if there was any sauce of any kind I couldn't find it. I have to say the thing that saved this burger is that my dog ate more of it than me. I had not been to Wendy's for a while but for their own good, raise the price and sell me something that I'll like so I will want to return for more. It will be a while before I throw away another $10.45 for a disappointment. read more

This is the most chaotic Wendy's I've ever visited. These people don't give a single f*ck, and I kind of admire that. The wait time is insane. They seem to close when it's raining, even if it's drizzling. Sometimes there's nobody there to take your order. Today, I ordered a Cobb salad and a large iced coffee. The screen said "small" so I repeated myself, and the woman responded, "No. You said small." So I politely asked for a large and she said she, "WOULD THINK ABOUT IT." I immediately submitted and started to beg for a large. She was so powerful. I want to travel the world with this woman. But I got my large iced coffee and the salad was meh. I can't recommend this location but I will continue to visit out of desperation, laziness, and to debase myself. This location seemed to go downhill after Covid and they're not paid enough to care, I get it. But if you're looking for a Wendy's where the employees are better at faking their enthusiasm and gritting their teeth through the hell that is food service, perhaps go elsewhere. read more

The food is always gross. I come here for "fast food" thinking every time it'll be different but it's not. They're always out of chili, and fountain drinks. When you look inside the restaurant from the drive thru window it's always dirty with trash in the floor and the workers seems to be unprofessional with the language they use. The last time I was here I seen a pair of sandals in the floor behind the register. That is when I decided to stop eating at this location. read more

Such a trash location whoever owns this cannot be making money. I just watched four people and myself get out of the drive-through line because no employees ever talked. I pulled up to the drive-through three employees were laying over the counter together chitchatting and when I asked why no one's taking our orders one woman said hold on I think someone's in the bathroom and walked away. I waited for a while longer, and no one ever came back every time I've been at this location or slow as shit. They have no customer service or they just don't wait on you at all. What a joke. read more

This Wendy's is the worst! So disfunctional. Twice I've been there, waited ages and never got food. I'll never go again.

Employees are horrible.. with not a sole in the place and it stills takes over 10 mins to receive the food! It's outrageous.. honestly not even sure how this place is still open. Been here a few times and just seems to get worse each time. read more

horrible service the lady at the drive through was not helpful at all. she didn't even try to help us.

The food is consistently Wendy's quality. The order is always correct. I would agree that the employees don't seem happy to serve you, but I don't think they're paid enough to be required to. I see some comparing this Wendy's to Chick-Fil-A, who will have a fifteen car line a block over, while Wendy's has no wait and no inherent bigotry. The food is good, the wait is short, the service is fine and the hiring isn't based on religion. 4th St Wendy's is a better choice than Chick-Fil-A. read more

I have always preferred Wendy's when it comes to fast food, and was excited to have this one in the neighborhood. Over the past few years I've only been here a handful of times, but in the last year or so it is gotten to the point where I avoid coming Tonight I decided I wanted to taco salad and after waiting 20 minutes in the drive-through line, I was told there's no chili. So I ordered the number one meal and when I got home, it was obvious that the fries have been sitting under the warmer lights since lunchtime. Management needs to get involved and be present on site. They seem to be severely short staffed and under trained there is plenty of business in this area for all of the fast food restaurants but I'm afraid Wendy's is not going to survive unless they make some drastic changes. read more

I used to love Wendy's...burgers that tasted real and delicious frosties. Since moving to this neighborhood, I can't remember that last time I had a good burger. Tonight, I go through the drive through...no answer. Go up to the window. The lady is sipping on a fountain soda says they're closing early due to a "bomb threat". Her urgency to get out of there belied her statement. Just put. A closed early sign on your drive thru for goodness sake. Went down the street to Burger King and received great customer service. read more

Terrible service, got my whole order wrong. I ordered baconater fries and they came completely cold. The people who ordered in FRONT of us have been waiting 30 minutes for chicken nuggets. Do not recommend this Wendy's at all!!! read more

I normally stop by a nearby Wendys on 34th Street N (which has a great staff), but thought we would try this closer to home one. We didn't experience anything close to what was previously discussed in reviews. We were cheerfully greeted, the order was assembled in less than 5 minutes. It was correct and properly cooked. If I had not read the reviews, I probably would not have posted. The experience was normal for a fast food chain, but just wanted to post a recent experience for ownership customers to ponder. read more