I always order the same thing from Wendy's: jr. bacon cheeseburger and value nuggets. I've been here a few times before it's across the way from my hula class so I would go here while I kill time before class. It's in a crowded and heavy traffic area so I would only go to this location if you really have to be in Mission Gorge other than that go to another location. read more

The staff here is amazing except for the manager she is not a nice lady at all pop the chip out of my debit card and told me that it was broken and I need to go away, so I went to the nearest ATM pulled out cash came right back and she threw my food away so I had to reorder the same thing horrible customer service on her behalf but I want to give all the workers are a great thumbs up for you know pushing through and working during this pandemic. read more

Went to In N Out originally, but the line was too long so we downgraded and went to Wendy's. As soon as we got to the window, they handed us our food. I knew the food would not be fresh and hot. When I got home the spicy chicken nuggets were almost cold and the fries were soggy. I understand this is fast food, but this was way too fast. Also, the spicy chicken nuggets are not spicy at all. read more

The night staff at this location does an amazing job! Polite, efficient, accurate. This is an outstanding Wendy's location.

Gosh. Where do you begin. Placed order. Was a challenge. They couldn't hear me. Had to scream. Then they gave me my total I gave them $30 cash. Which they didn't want to take. Wanted me to pay with card. And then they gave me wrong change. Which I called them out on. And he took receipt and didn't give it back. Asked us to wait around front for them to finish making food. COLD fries. I waited for COLD fries. WTF!!! And to top it all off no straws & no spoon for frosty's. Thanks for nothing. Big waste of time & money. read more

Honestly, the fact that I am taking the time to write this review really says something haha because I never ever write reviews. This Wendys location deserves a 5 star rating and through. The staff that took our order was so incredibly courteous and at tentative, ensuring we had enough sauce and making sure our order was complete. The food was made well and we really enjoyed it! thank you To the staff working 05/27/2021 evening! read more

The bald white guy who works the window is a dick. So condescending and rude. You work at a Wendy's..calm down dude. When I tried placing my order at the drive thru he kept talking over me and spoke to me like an idiot because HE couldn't hear ME. Also after stating very rudely to me there is only double chocolate cookies left he didn't even include it in my order after I paid for it. Also meat in the burger was pink. read more

Wendy's - Fast Food Near Me - San Diego, California

Of course your typically delicious never frozen burgers and frostys! Got the double cheeseburger combo this visit with a frosty. Win-win for me!! read more

Found 2 hairs in my food. Inspect your fries and burgers closely. Definitely the dirtiest and shadiest establishment in the industry. The combos come with a small size but when you order they ask if you'd like medium or large as if those are the only 2 options. They try do deceive and trick you into ordering a larger size. This is the last time I will order from Wendy's. read more

I've never had a problem with this Wendy's, so I always come here expecting to be pleased. What I didn't expect was to be dazzled by the star customer service given by Brandon. He was friendly, patient, and articulate. He even suggested add on items which I ended up getting and enjoying. At the window, I could see him working diligently in the kitchen while taking orders on his headset at the same time. And even though he was busy, he took the time to come to the window and wish us a good night as we left. What a great experience!! read more

I got 2 large 4 for 4 combos. While I was finished ordering I drove away from the intercom and the employee said thank you then yelled you welcome at me. When I got home and took my food out I realized they gave me small fries. How the fuck do you mess that up smfh. I'm never coming back here again read more

DIDNT GET MY CHICKEN NUGGETS , PAID FOR IT , AND DIDNT GET MY RECEIPT !!! Called 100 times and no answer !!!!!! I'm gonna walk up there and I want my Change back ! I paid cash ! I want a response ! Cause I'm hungry and mad and you guys stole my money basically ! read more

First time at this loc and I have to say- oh so good and oh so bad! I'm a sucker for junk food, and Wendy's has mastered the art! Square burgers you say?! Damn right! Ok, ok, so I never eat fast food anymore, and I'm a health nut, near vegetarian, organic food militant that kept my kids from even tasting soda until they were 5 and 7 y.o., but I can still appreciate the flavor of toxic crap once very 10 years, can't I? The only thing I miss is the salad bar that the old chains used to have. Maybe they still do? This one doesn't at any rate. The service was excellent- my son's kidsmeal burger came with just bread and meat, and he wanted tomatoes and lettuce (oh so proud of him!) and they were happy to take it back and add those. We waited less than 5 minutes for our food, and it came out nuclear hot, thanks to their industrial microwaves. Fries were perfectly toasty and salted. What more could I possible ask for from a fast-food chain that gets it's meat patties delivered frozen from a warehouse and from cows fed with hormones on an over-crowded feed lot? Well, it's 100% North American beef and they don't use pink slime! It's a wonder how they make this all so cheaply! And with free Kung Fu Panda balancing toys too! Sigh... It's going to be a long next 10 years...I'll miss you Wendy's! read more

Food comes out fast, staff is friendly. Food is so disgusting. Everything is flavorless and greasy.

I'm generally anti-wendys because of their square burgers... we know our burgers are processed, why do you have to rub it in our faces? Lately though, I've been enamored with their fish fillet... not because it's great, but I liked them as a kid and I suppose I'm having a relapse. I also have been known to make late night runs for frosties :) I've noticed the last few times I've been there that employees of surrounding fast food joints are eating there, which I suppose says something... read more

I ordered a salad and now the salad was nasty and how they gave me a burger that it's red inside Wendy's is nasty read more

Wendy's - I ordered a salad and it had bad tomatoes really bad and then I ordered a hamburger and then the meat inside of it is red - Fast Food Near Me - San Diego, California

The customer service could have been better. There was a man in the men's room taking forever in there, and one of the employees knew about it. I was talking about using the Women's restroom and someone said they would watch for me. So this lady employee (no name tag from what I tell just a greasy shirt) just stood there watching the door to see who would come out of the men's room while I was sitting there joking about it. But after awhile I had to go pretty bad, so I left. I was hoping I could sit there and enjoy it, I had driven from El Cajon to escape the heat, and wanted to sit and eat and drink in the restaurant. After I made every joke possible to find humor in the situation, I thought the lady would have a clue that this was ridiculous but she was focused only on who was in the bathroom, and not my situation. I think it's legal for men to use the women's room possibly, I don't know, but usually people are more casual about it. https://www.mercurynews.com/2016/09/29/california-unisex-restroom-single-stall-law-jerry-brown/ read more

The drive-through was fast, Food was hot and the guy working the drive-through window was really nice

Didn't get my receipt from my order. My food was okay but the drink was really watered down and bad. Service was quick which was nice but had an issue using coupons there unlike most places I've been to. read more

Went here to try a Frosty and fries for the first time ever. I've never had Wendy's but a conversation with a friend got me curious and while I was going to pick up a pizza from the nearby Fillippi's, I thought I would swing by and get a small Frosty and fries to try a Frosty fry dip. Interesting. The fries are overly salty, but somehow the chocolate taste of Frosty kind of cancelled that out. read more

I received very rude customer service at this location. I ordered at the drive thru and upon pulling up to the cashier I presented him with a coupon and he condescendingly told me to let him know if I had a coupon next time because it's a pain to ring my order up again to apply the coupon. I get it, it's annoying to redo something, but I really didn't know I should've brought up that I had a coupon at the speaker. I worked in food service before and I don't think it's that big of a deal to void a ticket and ring it back up. Sure it might make closing the registers at the end of the night a little longer because of a discrepancy maybe but he made it seem like I was making his life so much harder. I believe he shouldn't even have shown his annoyance to a customer. Plus, this store was completely dead when I ordered and I was the only one in line so it wasn't like he was rushed to resolve that ticket right that second. And the fries were soggy read more

Walked up to the counter and the ghetto cholas were yapping away having a casual conversation and did not acknowledge my presence. Eventually left and took my money elsewhere. read more

This place is always so fast. I love their salads-best ever for a fast food chain. Really love that they brought the taco salad back with a cup of their chili. Only thing is-they are so fast you will 9 times Out of 10 not be given a straw so you have to remember to ask read more

A sign on the wall says "freshly prepared when you order it." If this was the case, how did I get my #1 combo in 22 seconds flat? Interestingly I had to go pick up an order at McDonald's for someone down the street and I watched them actually make the cheeseburgers... read more

Ordered the apple & pecan salad at the drive through. Didn't get any pecans at all! Husband went inside to get my pecans for my "apple & PECAN salad" & he comes out with a tiny bag of about 8 little pecans for a pretty good sized salad. I'm beyond annoyed! Salad was good, but I only had about 3 or 4 bites with a pecan in them. For the cost of the salad there should be more f-ing pecans! For god's sake, it's in the f-ing name of the salad. Pecans! read more

Wendy's - Fast Food Near Me - San Diego, California

What can make a fast food place amazing? I know every Wendy's restaurant tastes most of the times the same since they follow the same concept and protocol. The food was surprisingly fresh prepared and didn't taste liked it tanned underneath the heat lamps. The WOW experience for this place, is their service. Crystal was extremely friendly, professional and fast in servicing our order. Will come back whenever I crave fast food! read more

I came to Wendy's tonight and forgot to order a drink So I did it at the window . I said sorry and was polite about it and this guy was very rude and said "at the window???" with his attitude under his breath and didn't think I heard him . I said "did you just say 'at the window?'" he said he was "messing with me" starts asking if I want a damn cookie, "I want to try and make you smile because it's rough out here" he starts gesturing with his hands what size drink I want making me feel like an idiot... I just wanted a drink! read more

The stars are because AJ is awesome and has great customer service. Today i watched Coltin curse at customers in front of me and snap at an employee who was as just trying to help and make the experience better. I would suggest keeping him on the line and have him avoiding customers read more

The french fries were really bland .. The burgers don't have any flavor whatsoever .. The service was very mediocre , as the picture shows cleanliness is not a priority at this location . There were about 3 or for staff members behind the counter talking and laughing away while this nice tray of trash joined my boyfriend and I for our meal . I get it when there is no work to be done sure a little conversation doesn't hurt but not when there are guest in your building . And dirty tables .. The restrooms were worse than the dining room . I don't think visiting this location will be a priority of mine . A shame because I work across the street and used to do the drive thru here .. :/ read more

Wendy's - So this sat here for 30 minutes while I ate - Fast Food Near Me - San Diego, California

Disgusting. The employees are clueless and can't get simple orders correct the first time. ALWAYS check your order before leaving the window. There is ALWAYS something wrong. Today the baked potato was rock hard and undercooked. Absolutely disgusting. The health department needs to pay them a visit. I will be calling them on Monday to report their filthy practices. read more

Been to this location 2 separate times, both times I did not get a reciept of my purchase, and both times i was missing food. The drive thru worker was the same person. He clearly doesnt pay attention because he gave me bags of food and said bye assuming i got all my food. Both times ive driven off , I come to find out im missing items. Please ask for a receipt and check your bags before driving off! Never coming here again, their lack of attention to their order is ridiculous. read more

Disgusting place with terrible customer service . Ordered with them on Uber eats and they took over TWO HOURS to complete a single combo meal . Then I was lied to the entire two hours and told the meal was picked up already In order for them to avoid telling me they made a mistake . Save your money . read more

The people that work here are always very very rude! They are always pushy and rush you when you are ordering. Then when you order your food it's always wrong! I don't know who does the hiring but these people have no PR skills what so every. No smiles no nothing. read more

This place is horrible! I ordered the 4 for 4 with a baked potato. The drink was so carbonated. The nuggets were dry and brittle. The baked potato had a faded color almost grey. They have food laying around for hours PLEASE CHECK YOUR ORDER BEFORE YOU LEAVE read more

I would say 0 out of 5 but that's not possible. Two screw ups on orders within 10 min. Treat elders disrespectfully and other as if they are just trying to scam you. Do not recommend. read more

the fries:bomb the guy at the drive thru window: wack he took our order then said one second and then asked for our order like we never gave it.honestly im not mad it was just weird read more

I have a question....why is it that not a single Wendy's in a 200 mile radius has italian or balsamic vinagrette salad dressing? Am I the only one who has noticed that? We moved from LA to Irvine to Anaheim and thought maybe in this city...no. Then to SD...still no. On top of that, the people who work at this Wendy's are like rushing you out the whole time which is so odd because it is not busy at all. The customer service here needs to be improved. Aside from that, our orders have been (mostly correct) and hot enough. Pro tip - if you like frostys if you pay 2 dollars you can get a key chain that gets you a free frosty jr every time you go. Another pro tip- always check to make sure you got your croutons and the correct salad dressings which are the 2 most classic eff ups here. Maybe it's expensive? read more

Failed.. Ordered two large sodas one regular one diet... Got one diet and when asked for second drink got small.. They messed up and didnt charge for the second drink but instead of accepting responsibility for the mistake (really not that big of a deal) they shut the window and walked away.. Rude!!! Sorry seems like there's always an issue with this location... read more

I normally don't like to write reviews for fast food joints because let's face it... what do we really expect? The food at this place was typical Wendy's, tiny tiny meat in a burger but that's expected. I was hyped that they have the baked potato with sour cream at 99 cents. My problem was the cashier at the drive up window. This place would get 3 stars if they didn't have incompetents running that register. Total bill $12.23 cents, we hand her a 20 dollar bill. We get back 2 cents. WTF? We tell her "hey you gave us the wrong change" She proceeds to tell us its impossible seeing that there is only a ten dollar bill in the register. I was heated! I have worked in the fast food industry and its policy to drop bills (20 or larger) once you give the customer the change. I tell her this, and she says that there is no way. I wanted a manager to count out that drop box, but she said that since there was a big line in the drive through she will "Just give us the change even though she knows her drawer will be short" WHAT?? Are you serious?? It seems as though these people do this perhaps on purpose to make extra money on the side? I hate to think of people as thieves, but this is suspect. I hope this was just a simple mistake, but who knows. Watch out! read more

Wendy's does not leave much room for complaint. They had fast service, tasty food, and wonderful desserts. I do love myself some chili! read more