Very good food, very quick service. Friendly atmosphere and very clean. I recommend this Wendys and we have been going there for years. The service has improved a great deal in the last few months. read more

Customer service, lots of opportunity to improve. Cleanliness: even more opportunity for improvement. I've never been to a Wendy's that was run this poorly. Employees showing up late, gloves worn while taking out the trash were also worn while preparing food...... is that even legal?!?! I do not recommend. read more

The chili here is very watered down , it's soup not chili , I hope they close this place soon so we can get a mom and pop burger dump here

Wendy's was the bees knees when I was in college last century but in the 21 years I have lived here in town, this was my first visit today. My experience wasn't bad at all. I was impressed with the various chicken sandwiches. I ordered a spicy chicken sandwich combo and the food came out quickly. Fries and sandwich were fresh. Othere people have complained here of slow counter service. That is because the vast majority of customers use the drivethru, so employees are usually working that side. The dining area was barren during my visit, but plenty of cars drove through. I was too full to try a frosty, but that vanilla strawberry frosty sure does look good. I will be back for that read more

Wendy's - Spicy chicken combo - Burgers Near Me - Sierra Vista, Arizona

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We ordered Wendy's today and probably the worst food ever. My wife ordered chicken nuggets that were cold and quite possibly been made yesterday my double cheeseburger was the worst i ever had. We both threw ours in the trash. I won't eat here again read more

My fries were cold my nuggets were cold and my burger still had Frozen this in the center

The food was terrible and cold. The burger was black, dry and overcooked. The fries were stale and also overcooked. Only the frosty was okay and I threw the rest of the food away. Sierra Vista is a weird town and it's hard to find good food places. Only Pizza Hut is consistently good. Don't visit here unless you have to. I only rent here because the rent is less than Phoenix. read more

Bruh! For real?! Do not go here until it is all new management and employees. The last year or two, this place has been awful. All the employees have that "It's cool to not care" thing going on. Never a smile or polite person. Thus, the food has been awful and the wait time is excessive for what you get. I always forget until I go again. Last night mine and my daughters nuggets were so cold (not just not hot, COLD) and my wife and son's burgers had to have been refrigerated and then reheated in the microwave or something (the whole thing, hot lettuce and tomato, cold burger... but yet burnt?! Tasted like plastic, they both spit them out, never seen that before). It was awful. ...and if you are wondering, I am not rude, quite the opposite, I am super polite, I am never rude to people who handle my food. I have never wrote a negative review either, but it was that bad, you all should know. The management here has failed this place, their customers, and their employees. My wife and daughter love Wendy's, but I'll drive to Tucson next time. read more

First, hours on yelp are wrong. Waited in drive through for breakfast for 25 minutes with only 4 cars in front of me. I don't know if they were killing the cow or what. Watched two different cars come back with bags in their hands, clearly with wrong orders. Get to the window and they read off two wrong orders (for me) before just asking what my order was. I ended up being late to an appointment because what should have been a 5 minute drive through. read more

Worst place ever!! Service is never good! Your driver thru is always down ! Young kids working with no clue! Need better communication and management! read more

Waited at the counter for 10 minutes not one employee even came to take our order or even acknowledge we were standing there. Never again.

I don't really know what's going on but this Wendy's has really gone downhill in the past couple of years. My Husband and I tried getting breakfast there this morning and they completely ignored us in the drive through and this has happened before a year ago or more back and a few months ago we tried to eat dinner there and the the doors were locked and they had the drive through blocked and it wasn't close to closing time yet.If we didn't enjoy the food we would stop eating there. read more

Came here again to horrendous customer service. I was the only customer coming into the restaurant and the employee didn't bother greeting or acknowledged me at all. I did the mobile order and it took them a long time so I went up and told them I had a mobile order. Only then they began to start making my food. When my food came I thanked them and they didn't bother saying anything back. The buns on the burger that they made were soggy from the wet vegetables or something and I told them that the buns are soggy and I wanted new buns. They were taking amongst themselves mentioned the soggy buns a few times. I'm not sure how old these young workers are but they need some customer service training. I won't be returning to this location again especially with this place being infested by flies. read more

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Absolutely worst Wendy's experience EVER! I would leave negative stars if possible. I stood at the counter about 10 minutes waiting to order. I was never greeted even though there was no less than 4 employees in the kitchen. During my wait time a cockaroach crawled over the front counter in broad daylight. There has to be an infestation of thousands to millions.. I grabbed my wife & 3 YO & we ran for the door! read more

Jeremiah is outstanding! Professional, well groomed & efficient! Give him his own Wendy's!

Currently been sitting just past the drive thru for nuggets to be delivered to my car. Been here for 20 minutes, while 9 people have got their order and driven around me. They are not that busy, only been 2 inside customers so far. Update: 25 minutes now, 12 people served and passed me. Update: A full half an hour now. If I wasn't disabled, I'd get out, go in and eat one of the frycooks. read more

Absolute slowest service I have ever received! If you can't afford to staff the breakfast hour, don't open for breakfast. It's not my job to expect slow service from a "fast" food place. I understand waiting when it's busy, or when there's a problem, or when I've ordered something out of the ordinary; but when your excuse is being sleepy and just the two of you? Drink some coffee and pull it together. Garbage service + rude employees = go to McDonalds read more

This place is ran down on the inside, they tried to update it with new futuristic type soda machine. The machine is dirty, sticky and awkward. The employees seem friendly enough for Sierra Vista. I don't know how many times I have been here and there out of something, frosty machine frozen or broken; Just like the drive-thru menu board which has no lights. Th food is good and tastes like any other Wendy's (which is good), so they seem to meet the standard. I'll eat here again for sure but just when I'm in a rush. Hopefully there can clean up the outdated, old feeling they have in the inside. read more

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The prices for 3 Adults was very reasonable. The food was good however I do detest cold burgers. Only vanilla Frosty's. What the heck? The service was outstanding. read more

Tried ordering a burger advertised on window of restaurant and was told it was on line special only.Ended up ordering a Biggie bag meal. Fries were cold and stale, chicken nuggets were cold, burger size was not worth upping the cost of the meal and was cold. I took the meal home to eat and it should not have gotten cold in 3 minutes. Also Creamsicle frosty not worth the cost. I will be going back to Jack in the Box for a meal worth the price. read more

The absolute slowest "fast" food restaurant I've ever been to. Sat in the drive thru for 40 minutes one night for 3 cars. It's like this crew makes one order at a time and the food wasn't even fresh! I simply don't get it. read more

Why is it that you have to wait 20 minutes for your order ( thats bad enough for fast food) but then you get old cold food!...couldnt go lower than one star or else i would!! We spent almost 30 dollars and we will Not be going back...This place blows.... read more

Stopped by here for dinner tonight, first they were out of Chili, ok maybe they are sold out, then I get home and am missing one of the burgers we ordered (I only ordered 3 total, 2 JBC and a Cheesey cheddar burger) and the other 2 which were cold were lathered with so much mayonnaise that it was oozing off the burger and all over the sides of the bun and ruined the sandwiches, add to that the 2 small fries we ordered were cold, the only thing that wasn't screwed up was the frosty. we will not be going back to this location anytime soon read more

The $5 Biggie Bag Meal was delicious!!! And absolutely filling. You get 1 Bacon Double Cheeseburger, 4 Chicken Nuggets, 1 Small Fries & 1 Small Drink. Great meal for a low price. I highly recommend it. Especially if you don't have a lot of money to spend. read more

Wendy's - Burgers Near Me - Sierra Vista, Arizona

Food is ALWAYS wrong. Tried to give it many chances but just done. Understandable that places are understaffed and a bit slow with everything going on in the world. But for food to ALWAYS be wrong is just ridiculous. read more

Went to this Wendy's because my teenager wanted the chicken nuggets. There was an "offer" on the app for a free 10 piece nugget with any purchase. I added this offer and then the cashier scanned my app. This was apparently not an "offer" but it was a "reward"? It didn't work. While we were eating my daughter saw a mouse run across the floor. She said it was between gray and black and it wasn't small either. The fries seemed to be all potato peelings and the cheeseburger was cold. She said the nuggets were good though. Go ahead and eat here if seeing a mouse run across the floor doesn't bother you. read more

Meh, its fast food. Always hot, fast food. Never had a wrong order or rude service so I keep coming back. Foods never bad menu, so as far as a fast food place, it's good for a quick lunch or when you dont have time or dont feel like cooking read more

Not sure what happened to Wendy's but it's awful. Our visit during lunchtime was surprising. Almost no one there except flies. They were everywhere. It took a long time to receive our food and it was lukewarm at best. Really not good at all. At 1130 in the afternoon floors were sticky. Wendy's used to be really good for lunch but something has changed. I won't be going back. Too bad. I used to love this place. read more

The slowest Wendy's every single time I go on my lunch break they can't get food out in less than 20 minutes can even enjoy eating because I don't have the time read more

Absolutely the worst Wendy's EVER! I went back three times trying to get a hot sandwich. The second time wasn't even the sandwich I ordered. The third time they asked what I wanted. I just said I wanted the sandwich I ordered, and I'd like it hot. Third time manager got involved and told me I was unreasonable to want the sandwich I ordered, and paid for, and for it to be hot! She then began speaking in Spanish and she and employees laughed. Inexcusable! I don't speak Spanish, don't insult me! The next time my family went in, same manager and employees. They didn't want to honor my Wendy's app coupon. The store is dirty, the soda machine is really nasty, and the manager looks and smells like she rolled out of bed and ran in to work. No pride in herself or the workplace. I will not go back until the store and people are cleaned up. BTW, while I was waiting for my hot sandwich, five other customers were given the wrong orders. I think there are serious issues! read more

This Wendy's is gross. Very dirty with an obscene amount of flys indoors. We couldn't even stay to eat because of the amount of flys. Due to the amount of flies we did not eat the food we ordered. read more

I've been here three times since I moved to Sierra Vista, and all three times the Coke was flat. This time they didn't have ice, which no one mentioned until I opened the cup and asked because the drink was warm to the touch. The sandwich was good, and cooked right, not dry or overcooked. Fries were just ok, taste like they've been sitting out for a while. I recommend ordering a lemonade or something if you go. The Coke just isn't happening. read more

I order my food special - no bun for my son Sonic seems to get it right, but every time I go here, I order it the same way, they always make it with a bun and I have to drive back and ask for them to redo it. Every time I eat inside the restaurant they get my order right. read more

Wendy's is almost always my favorite fast food restaurant... till I walked into the one in Sierra Vista, AZ. I lived here in the 70s... and it still looks like the one from the 70s. I've never seen so many flies in a restaurant. Everything had 20 years of grease on it. It took forever to get what was probably the best selling item on the menu. I really feel sorry for the people that have to work here. What in the world happened to this place? Apparently the franchisee doesn't care. Why doesn't corporate force them to remodel, or at least clean up the place? This has to be the worst advertisement for a Wendy's. For starters, it's location was probably good for 1980, but now everything's on the east side of town, so why would I drive clear downtown to eat at this one ??? Or how about they sell a new franchise to someone. read more

This Wendy's makes the best Baconator ever! It almost competes with Five Guys Burgers. Not to be confused with other Wendy's. This may be the gem of Sierra Vista. *shrugs* read more

you can facelift it with new benches and tile floor but if you arr still seving uncooked fries and burgers. train your employees on freshness and not quickness which is why people come here read more

Ordered a simple order of chili, 2 baked potatoes, and 2 frostys. My chili spilled all over my bag. Bag was torn. Got in my house and went to take one of the potatoes out of the bag and the lid fell off and the potato fell out. Very frustrating. It's not hard to put a lid on a container. read more

Kudos to Wendy's at lunch time. I stopped by for my second visit (ever) and was impressed. The young lady at the register was very polite. I ordered a naked bacon burger with fries and the new organic honey tea... Nothing to bitch or complain about. The burger was freshly grilled, fries were amazing ( cooked crispy) as was the new tea. I would come back and actually consider this the best burger joint here in SV next to the burgers from Texas Roadhouse. Kudos Wendy's. Keep it up. Fresh is always better! read more

I love that when postmates doesn't update the Wendy's menu and I have to contact the customer and go inside so I'm not holding the drive thru line up and no one wants to talk to me when I'm at the front read more

Wendy, I wish you could do something to make me try your burgers again. You have failed me in so many ways, from salads to burgers, and it's so hard to come back to you. I wish you well. Until I get desperate or you offer something I can't live without, I might see you again. Maybe a change in management and staff attitudes! read more