Love that the food is freshly made when I order, so I def don't mind waiting for the few extra mins! The customer service was great from JOSH! I know restaurant business is never easy so him handling as he did was awesome and being friendly! And the older lady but keep it up guys!! And thank you cooks you're appreciated as well!! read more

Carl's Jr - Fast Food Near Me - Sierra Vista, Arizona

I had the new Cali XL from there and they were good. On 9 Jan 2026 I ordered 2 Cali XL Burgers and picked them up at the drive through neither had lettuce or the sauce that makes them good on them. I tried to call on the day of the order and today the tenth and cannot get through to anyone. read more

Julio , the 16 year old gives better service than the loud lady that I always see sitting around . 3 stars is for Julio. Basically running the show . read more

Excellent food and service 2day! Ordered online and they had me wait a few so I knew they were making everything fresh and it was all awesome! Have always had great food and friendly service here. read more

Went to Carl's Jr today for a Big Carl single burger. When it came out it looked like someone sat on the burger. I don't know how long this bun sat out but it was horrible. The cheese on the burger was not even melted the lettuce was wilted. The burger it self was precooked and sat in their warming bin. This absolutely the worst place to ever get a burger. Never will again. I say tear it down or have a better manager running it. Carls Jr management should take a lesson from the management of Culver's read more

Norma was really nice she took our order and she told different price of stuff what they have on there hamburger s and drinks. read more

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Staff was very nice. Always wonderful when you can tell a person is smiling from behind their mask. The Angus Monster burger I had was delicious (I did change it to pepper jack cheese though), cris cut fries were fresh and also very tasty. My wife's meal delicious she said. We were in search of burgers we had never tried before and are happy we journeyed to Carl's Jr. Location is ideal withing walking distance of grocery store, drug store, even the post office. Plenty of parking and seating even in this Covid19 era. Update : 5/24/23 Excellent customer service from the staff today, food was on point. read more

Fast drive thru! Service with a smile. I will return .Thank you Jesus for serving up hot and fresh food!!

Absolutely terrible Carl's Jr's used to be good. I'll never go back a simple famous star just smashed and gross extra onion meant to them 2 string pieces of a onion and the end piece of tomato all smashed onion rings wre cold and stale even the coke out of the machine was half water read more

It was a very clean place to eat at and the food was great everyone there was nice and respectful

Service is always great, fries always fresh and crispy. keep up the great work you do, as the others have fell off on Fry Blvd.

Ughhh I can't get my boyfriend to stop eating here! It's like a full on addiction! I was a very clean and health conscious eater, I honestly couldn't remember the last time I actually ate "fast food!' Now he's gotta have it 2-3 times a week! He says, "What's the special burger this week, blah blah blah.." It's gross! Meanwhile, i'm sitting back sipping my mimosa and he's steady slammin' his Jack Daniels, shoving "special burgers" down his throat (and in my face) putting at least 5lbs a week! I'm pleading with him to get help! I'm over here spending at least $1,000 a month on healthy groceries, but he can't get his face out of the vat o' grease! I gave three stars because, Carl's Jr., it isn't your fault... ;( read more

It takes a lot to make me write a bad review but when my order is wrong 7 times out of 9 I'm pretty disgusted. Stopped by yesterday morning and ordered 2 bacon, egg and cheese biscuits. What I got was 1 sausage, egg and biscuit. That's pretty much been the pattern for my orders at Carl's Jr. I went straight to work from Carl's Jr and I work within a block of their location. The food was barely warm. Forget it! I'll never go back to a Carl's Jr. read more

Dinner here was decent... This is probably the slowest "FAST"-Food restaurant in Sierra Vista though. This location has not changed in anyway for 10+ years. With that said, they are probably one of the best burgers in town and they are cheap and delicious. I will definitely frequent this location again. read more

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Thank you Joel assistant manager . You are awesome , always friendly , super helpful , we come almost everyday because of my sons favorite food , and no matter how busy he gets , he always 100 percent all the time is always friendly , outgoing , and professional , wish we meet more people like him . Keep up the great work you do doe your company read more

Would do zero star. No line, poor service, slow, inaccurate order for two people. Soup-sandwich retrain staff

Classic bate and switch with menu prices. I made a visit to get a steak egg and cheese biscuit. The menu board shows price as $2.99. I get to the window and the biscuit is $3.99 plus tax. All they could say is sorry. Yes I would say it is a sorry place and fully agree with them! I took a picture of the menu board, I wish I could upload the picture on here. Only way I could leave review is to give them 1 star.....if I could it be ZERO! read more

Had breakfast sandwich. Not to impressed. Also had hash browns that were really greasy and cold. Their burgers are better than their breakfast. read more

Pretty good!! In 27 years of life I have not had to wait at a fast food window for so long. I was actually starting to get angry until I tasted my fries, they we fresh! They must have just made them. My burger was so yummy, I had the new teriyaki turkey burger. I was very happy :) I'm definitely willing to wait if I know my food is fresh and yummy!! read more

Carl's Jr - the outside of the restaurant - Fast Food Near Me - Sierra Vista, Arizona

I decided to take a break from Mc Donald's and since they are right across the street I figured i would give them a chance... the food is really good, I have always loved the Breakfast Burger and just tried the Loaded Biscuit sandwhich... The downside is the drive thru early in the morning is slow at best... the only saving factor is the people are nice... Update: I sat in the drive through for twenty minutes this morning. RIDICULOUS!!! read more

There are no signs saying you have to wear a mask when entering but the cashier will jump down your throat if you dont have one on. The manager was not wearing a mask neither was another employee. read more

There has been too many times where I've spent roughly $100 on a meal for two and wished I got a burger from Carl's Jr instead. I gave 5 stars because out of all the fast food restaurants, Carl's Jrs. has a vast variety of burgers, that are cheap & tasty! read more

Service is horrible. Cooks are incredibly slow. Waited for almost 30 min for one burger. Manager has the audacity to come out of his office with a smile on his face while all other customers are waiting for food. Everyone should get fired at this pos so called restaurant read more

First time trying Carl's Jr. The restaurant smelled funny and the service was so sloooooooow. I waited 20 minutes for a single combo meal. It was 2 pm on a Sunday and the place was dead--not sure why it took so long, as they seemed well staffed. Plus, when I got it my fries were cold. The staff is very nice and polite, though. read more

This used to be my favorite store 5 years ago. We just moved back and this store went down hill. Store is not very clean. Toilets aren't very clean and the one is still out of order! The employees like playing around and have private chit chats instead of getting the store straight. Burgers are okay. They mess up the green burrito everytime. Coffee, it depends. Leftover cold or too strong. Hardly anything filled up as in creamer or lids. This seams to be more a Manager problem. I am going to Culver's now. I must say, even the Carl's Jr. In Riverside/Ca. Was awesome clean and well maintained. read more

Disappointing visit on 22 December 2014. The men's room smelled of urine and neither the hand dryer nor the paper towel roller worked. I lodged a complaint and was happy to see the staff jumped to correct the issues, but it never should have gotten that bad. We also couldn't find a clean table to seat four people - I had to wipe away the crumbs from previous occupants. I did enjoy the Western BBQ burger though. That's the one bright spot of the visit. Not likely to return. read more

This place is pretty bad see the pic. I mean wow I've seen some bad ones back in SoCal...but they literally had the back door open that leads to their food storage and kitchen. Which had flys flying all around in and outside of the door. Everything seemed to be dirty inside. And thats pretty damn gross. read more

Carl's Jr - a white refrigerator in a doorway - Fast Food Near Me - Sierra Vista, Arizona

This was a horrible dining experience. They got my husband's order completely wrong twice before finally preparing it correctly. He ordered a bacon swiss burger and two times they gave him chicken tenders. Not even close to being similar! The bathroom was totally gross and dirty. The whole experience was completely ghetto. Plus it was over $20 for 2 combo baskets. read more

Woman who took order was unpleasant, unfriendly and all around showed she does not like her job.

Had my first Carl Jr meal at this restaurant. The Beyond Burger was amazing and the service Wes first rate.

I love the biscuits and gravy here. But how in the hell you gonna mess my order up. Biscuit and gravy combo with a side of bacon... Since when was a side of bacon just one piece of COLD bacon?! Every other time I go there, their are 2 pieces of bacon except when this one guys working... I don't even think he speaks English.... Like find some AMERICAN workers who understand and speak English! Not fucking cool! Excuse my ENGLISH!!! But why you gonna risk losing a customer over one piece of bacon? And to top it all off when I call to tell them they messed up on my order they don't answer the phone?! Like I called 4 times no answer... If there were another one even remotely close to here I would go out of my way just to go there... This place should be monitored more to make sure their workers are even legally here in America... Beacuse i really dont think all of em are... read more

They just lost a customer. I don't wear a mask. You must wear one to order, however, you don't need to have one to enter, nor do you have to wear one while sitting at the tables whether you are eating or not. See the review from Jason D. Of 6/22/2020. Same thing, including the cashier's attitude. I'll eat anywhere else now (and there are many other establishments that have more common sense. Culvers gets my nod. Better food, more common sense when it comes to the whole mask / Covid nonsense and more personable and friendly staff, only a few blocks away. I will be warning my friends and will recommend they steer clear of this place, now and for the future. read more

Slowest Carl's Jr I have ever been to in my life. Literally takes 30 min in the drive thru like every time. Chili's is literally faster than that. I've noticed a few times on the receipts the cashiers have charged my meal without my knowledge or have charged me for a random item. Really wish there was another Carl's Jr in town. read more

I urge anyone reading this, DO NOT eat at this establishment. This is the worst Carl's Jr I have eaten at. I have ordered through the drive-thru several times, each experience worse than the other. Last night was my final purchase here, because their food upset my stomach and I spent the rest of the evening in my bathroom. That was not my only reason but was my last straw. Whoever "manages" this restaurant does not care about their customers. I have never seen this place busy but yet they take 15-20 minutes before you receive your food, and no...the food is NEVER fresh or hot, nor do you get any kind of apology for your wait. The employees always look dirty, greasy and unprofessional, and treat customers as an INCONVENIENCE. Whatever you order, it always looks as though it's been sitting way too long and is barely room temperature. If I could give less than one star I would. My first job was fast food, I was 16 and worked my way up to management. If I had the power, I'd go into this Carl's Jr and fire EVERYONE, hire and train a new crew, who takes pride in their work and EARNS that paycheck! read more

This place is horrible the service is a disaster went there and they had ran out of chicken strips, spicy chicken to name a few what happened to the crew that was there not to long ago nice friendly girls they had awesome customer service there general manager barley speaks any English and I speak Spanish and half the time he was cussing in Spanish to his employees to hurry up he needs to remember they are still people and not his slaves will not be going back read more

This particular fast food joint took 20 minutes to make cross cross fries and a shake. They didn't seem employed to handle multiple customers at once read more

It's fast food, yes, but it's better quality than you'll find at most, and they have tasty healthy options. Not so sure about the Mexican food, I tried the "street tacos", and was very disappointed. read more

This was at the store on McClintock . So just to let everyone know.. we went in and had some coupons. We were treated very rudely by a girl who had a name tag on that said, Diana, she treated us bad and also got our order terribly wrong. She didn't understand English very well, so I'm guessing that's why. That didn't bother us as much as her attitude. I told her we didn't want the food anymore and that we wanted to talk to the manager. She said "she" was the manager, I said, "well how horrible," then I said,"well I guess I'll just have to let the office know how your treating your customers." So then I wrote a letter to them and all they told me was that they would retrain her about coupons, I wrote back and told them, the problem wasn't about the coupon,, it was about her attitude, and never got a response again. we'll never go their again. read more

This place has the worst customer service. I sat in the drive thru for a good ten minutes waiting on a shake and fries. While waiting I watched three employees start texting and I'm pretty sure the line of people behind me think I'm ordering the whole store. This is absolutely ridiculous. read more

We had a great experience the other night! Great service, clean restaurant, and we always get a great burger at a great price at any Carl's Jr. We'll definitely go back to our local Carl's, had been here before but usually eat at others while on the road. read more