Average fast food. Sometimes fast, sometimes slow. always good to have four for $4 when they get it right. Asked for sprite no ice, they gave me ice. They took it back and gave me coke no ice. Third time they got it right. They did not put ranch for my nuggets when i asked. Had to remind them. And had to ask for ketchup. read more

The restaurant is house smelled like sewage. They charged me $.55 for a honey mustard even though I got a meal. The honey mustard itself was putrid and spoiled. I kept smelling it in disbelief. The fries actually did taste good. But their new natural lemonade literally tasted like a wet nap you get at a cheap seafood restaurant. For $12 I'm just left feeling disgusted. I knew this location was poorly managed, and actually intended to write a review to raise their rating. But they simply do not deserve it. Trash business. In comparison to other Wendy's, this one is the worst. read more

#1. they no longer offer a grilled chicken sandwich #2. ordered grilled chicken wrap. I paid $8 per. website shows $6 per #3 less than 1/4cup of chick per wrap. will never visit again. read more

Tenders were old and crusty, kid at the counter hated his life but the shake was ok. Food took forever to come out too. Giving poor Wendy a bad name here. read more

Wendy's - 3pc Tenders - Burgers Near Me - Woodbridge, Virginia

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They served me a raw chicken sandwich. Freaking disgusting. They offered to remake the sandwich. As if I would want MORE food from them. Gross. read more

Wendy's - Burgers Near Me - Woodbridge, Virginia

If I could give yall zero stars I would. I ordered a baconator with no ketchup or mayonnaise and got a single patty cheeseburger w no bacon. On top of that I ordered apple slices and they gave me brown rotten apples. Trash service!! read more

Wendy's - Burgers Near Me - Woodbridge, Virginia

We just stopped on the way to a wedding. They're friendly, the bathrooms are clean, and the fast food food was good. I would stop here again. read more

Waited in the lobby and there was no one at the front to take care of customers. Eventually two employees saw us, but still no one came to help. Didn't even acknowledge us or say it would be a minute or anything. We left without getting any food. read more

service is incredibly slow i came ordered one item and was told to wait by the door for over 10mins for 1 item

Don't try to order here if you want any changes to your order. I was trying to order for 6 people and the lady taking the order understood next to nothing of what I was saying. After managing to get through 3 of the people over 5 minutes or so I gave up and went to McDonald's next door despite the fact that I can't eat it without feeling sick. Still better than trying to order at Wendy's. read more

Walked inside to order food, there's nobody at register, waited 10 min, employee behind counter said there's customers up front. Another customer walked in for a mobile order and was greeted and help I'm sitting waiting to order, waited another 7 mins before waking out, waste of time and unprofessional read more

Quick and say service always happy to come as they do a great job on preparing food quickly :) most fast food places take forever this one quick and easy every morning read more

Worst service I have ever received at any fast food restaurant. I waited for nearly 30 minutes to get 2 sausage briskets. Unbelievable!!

I wish i could give them 0 star's. Worst Wendy's in the Woodbridge location. They are known for cold/old food and terrible customer service.

I didn't feel like sitting in a traffic jam, so I decided to have an early dinner and stopped by Wendy's for a quick bite to eat! My burger was fresh and my fries were hot and fresh, too! The cashier was awesome - very friendly and helpful! My food came out quickly! And, who knew Wendy's has Iced Coffee?! Now, I do! The vanilla one was tasty, too! read more

Wendy's - Vanilla Iced Coffee! - Burgers Near Me - Woodbridge, Virginia

Went to Wendy's after a late night out and they were still open until midnight. I got there at about 10 minutes til but I know the person behind the mic lied and said that their service was down and they would not serve me. I knew that was a lie and I spent a lot of money there for them not to even allow me to purchase food when there was 10 minutes left. This was at the Wendy's on old Bridge Road in Occoquan, Virginia. This happened on Saturday night before closing on June 17. I am very disappointed and I think it is a bad look for Wendy's when the manager, or whoever was behind Mike told a blatant lie. read more

THE worst service in the drive thru. There was a jerk that treated me disrespectfully as if I am not paying. Do not come to this Wendy's.

01/09/2022, 1:10 pm,just purchased a Crispy Chicken sandwich meal and broiled checked sandwich. Crispy chicken was extremely thin, horrible, no more than 1/4 inch thick, small piece of lettuce. Ordered 3 of the same from a Wendy's in Fairfax Va two days before, thick slice of chicken and excellent. Will not be going back to any Wendy's in the future, none. There are too many better options Popeyes, Chik fil let etc. Do not go to this Wendy's! The one star is being extremely generous. read more

Always get a receipt because the staff here regularly messes up orders and won't fix them without one. They regularly don't give the receipt. It's a pattern. Sub-par location. read more

I'm not one to review fast food places, but this Wendy's was surprisingly good. We needed a quick bite during a road trip and the food ended up being very fresh and the service was exceptional. They definitely know the meaning of fast food. Just wanted to drop in and thank the management here for their work! read more

If I could, I'd rate this location a -5. I used to prefer Wendy's to any and all fast food places, as service and food was fantastic. Now, I'll go out of my way to avoid Wendy's, especially this location. This store was recently (3-4 months) renovated, so I had sincerely hoped that the service and food would improve. I was sorely disappointed. I cruised through the drive thru the other day, got some nuggets for the kid, one of the new S'Awesome Bacon FRIED Chicken sandwiches, a Frosty sundae, and some fries. The kid's food was fine. Mine? Well, I'll let you read on....I grabbed a fry as I dug through my food bag after setting the kid up with his food, so we could drive out to where we needed to be, only to find...the fries were cold, and there was NO SPOON for my sundae. We had sat in the drive through for a good 7 minutes, so I would have assumed the fries would at least have been hot...guess what happens when you ass-u-me.... When I walked into store to complain about no spoon, the staff looked at me like I was an alien. I was even standing there with my melting sundae. I asked for a tray liner or something that I could eat my sundae over (I was supposed to be driving....), and a spoon. The staff still looked at me like I had 3 heads. Then FINALLY, one of them pointed over to the condiment area. Seriously??? You couldn't hand me one from the drive thru, 2 steps from you? I finished my sundae, and went to open my S'Awesome Fried Chicken sandwich.....only to find.... dun dun dun......I got a S'Awesome BURGER...which I didn't know until well after I pulled away from the drive thru. Wendy's, you are nothing short of disappointment to me. At least when I order 20 nuggets at McD's, the cashier realizes that 2-10 packs cost me less, and set me up for some savings! Never again Wendy's, never again. read more

Drive thru is hassle for many deaf and disabilities customers. They need to do better accessible for their needs. The only thing we go walk-in and not drive thru. Or other option they need to order online then pick up at the drive thru. Be aware read more

I decided to stop for some quick lunch at this Wendy's! I came in and was greeted with a woman , I don't know her name but she was the nastiest Wendy's worker that I have ever come in contact with. Off the bat she was very short and rude with me. I wanted to verify she got my drink and she responded with "I heard you", which wouldn't bother me if she wasn't slamming my drinks down along with my tray and food. I was stunned by the nasty behavior as I was nothing but nice and friendly to her as I know that the food industry can be hard. Beware of this woman and this Wendy's- don't stop here!!!! One star is tooooo nice! Should be a negative! read more

Went here on my lunch break. Drive thru moved slow, but I wouldn't complain if the food was good. Instead, the burger tasted like straight up bleach. As if the prep guy/gal had just finished cleaning the bathrooms and didn't bother changing their gloves. Yeah, and there was a raw French fry nested in with the others. read more

Wendy's - Raw French fry. - Burgers Near Me - Woodbridge, Virginia

NO STARS IF POSSIBLE. The only reason I even frequent this specific Wendy's is because it's So close to where I live. They ONLY thing This store does consistently is mess up orders ! Every time I come I ask for SEPARATE bags for SEPARATE meals. Bet they mess that up too read more

They charged me for multiple barbecue dip sauce when I never even asked for BBQ. Not only that, I never even got any BBQ dip sauce. They also charged me for extra ketchup packets, and I only got 2 ketchup packets. read more

Waited 25min for order that ended up missing some of the food I ordered. After 29min wait I asked the cashier if she new how much longer and she replied "I don't know. I don't make the food" As much as I prefer Wendy's over McDonald's and Burger King, I'll never go back to Wendy's. They've really gone downhill. So sad:( read more

I've been here more times than I've checked in on Yelp- and maybe because I don't want to sully any sliver of reputation I have left. But the fact for me is that this rates in the lower 10% of all Wendy's I have ever been in. I grew up in Columbus, Ohio (home of Wendy's) and the company was smaller and I guess more picky about franchising back then. But now I seem to be more and more disappointed whenever I go into one. Too bad they don't protect their brand like Chick-Fil-A does. There was a time when you were guaranteed to find good food, well made at a fair price at any Wendy's in the region. No more. As much as it pains me to say it, I think good old Dave Thomas would be pretty upset at the quality of the product that bears his daughter's name. Wrong order, sloppily made, burger 1/2 on the bun and 1/2 off- thin lettuce that looked old...and attitude at the drive through. For me to order a single, fries and Coke should not be a hassle for you order-taker-window-guy. Looks like this, and almost every Wendy's I have been to in the last year has sunk to the level of McDonald's & Burger King- in that they are all about the $ and the quality product and customer service Wendy's used to represent well are just a nice childhood memory of a bygone day now. read more

The service is always poor.At the drive thru you can sit for five minutes before anyone says something.Tonight we ordered a bake potato we did not get and I had to return to the store.We ordered a single with no tomatoes that they replaced when I went back and gave me a single with tomato.The only thing that has kept me going back is the manager is a nice Christian guy but that doesn't excuse awful service.If you can find another Wendy's do yourself a favor don't bother with this one. read more

Dirty poo room. Broken drive through. Limes were long and slow service . Might go to Golden Corral Instead

Check your food before leaving! Came back from there and was once again missing items when I got home. Is it that difficult? Chic fil a's gonna be my go to for now on if I'm going to hit the drive thru. and if I get a burger I'll just wait a lil longer and go to 5Guys. Burger was extremely salty, fries burned, service is slow and normally rude also. read more

Manager just put order in and then 2 seconds later he yelled at the staff and he kept yelling. The food was good. Wilbo had a hair on his fries. I just didn't like how the manager was acting dickish. read more

Wendy's - Cheese - Burgers Near Me - Woodbridge, Virginia

It looks like Wendy's in general are making upgrades and changes to their menu selections... I haven't tried much from the fast food meatish items, BUT I have tried the Frosty Float. One part Frosty, one part soda, all parts goodness! I wouldn't have this everyday, but at the end of a long day spent coughing and dealing with general post nasal drip (sexy!) this is a great way to soothe your throat and get your sweet fix. read more

Wendy's - a hand holding a cup of coffee - Burgers Near Me - Woodbridge, Virginia

From taking my order to receiving my order, it was horrible. No proper customer service while taking my order or my money and my food was cold. I didn't have time to go back into the line to request hot French fries but tonight is definitely the last time I go there at night. read more

Cashier was not polite (on 4/25/20 @ 1:54p). Never spoke before or after credit card info was exchanged . If he isn't hearing impaired then he isn't really representing Wendy's, eh? Very rude indeed!!! read more

I ordered a baconator combo it was disgusting meat undercooked greasy and fries burnedIve been feeling chills sick

Nice, clean, not the fastest service, but would certainly come here again. Is right up there with the rest of them, nothing noteworthy, good or bad. read more

Wendy's - Dining room was clean. - Burgers Near Me - Woodbridge, Virginia

If there was an option for no stars, there would be no stars in this place!!! Manager Francesca messed up our order and charged us wrong and did not want to give receipts or correct food unless we paid a difference after we had to return back to the store.. and she wanted the wrong order back after it's against regulations and COVID regulations to take anything back through drive through window or after customer had touched a bag. The manager Francesca was the one to take our order wrong! And did not want to correct her error! read more

Haven't eaten their food here but the broom they use to sweep inside is the same one they use to pick up trash outside.

Heading south on the 95, hadn't had the opportunity to eat lunch yet. Wanted something quick and convenient while I was traveling. The restaurant itself was not easy to spot, nor was it a simple "on and off" the highway. Not busy, 2:30 at the drive thru. Ordered a chicken meal without mayonnaise, simple enough. My sandwich was warm, but smothered in mayo. I could have drowned there was so much of it! Next, if I'm going to be bad and have french fries, I at least want them to be good. They were cold and tasted like sponges, but sat in my stomach like lead bricks. Ugh! As Joe Pesci said in Lethal Weapon, "they ---- you at the drive thru!" At least they got my drink order correct. read more