We've been using Pink Plumbing & Sewer for more than six years, across two different homes, and…read morethey continue to exceed our expectations every time. What sets them apart is their professionalism, attention to detail, and commitment to customer education. Rather than simply fixing the issue and moving on, they always take the time to explain what they're doing, answer our questions, and provide helpful recommendations for extending the life of our plumbing systems and fixtures. Most recently, Lou and Anthony spent an entire day at our home tackling a long list of plumbing projects. Their work was thorough, efficient, and completed to a very high standard. Despite the large scope of the job, everything was finished in a timely manner, looked great, and functioned perfectly. Just as importantly, they treated our home with respect. Before leaving, they made sure everything was clean and tidy, leaving no trace of the extensive work they had completed throughout the day. It's rare to find a company that consistently delivers this level of service year after year. We highly recommend them and are grateful to have a plumbing team we can trust whenever the need arises.

The guy who came and did the job was lovely. Courteous, competent, speedy. But the scheduling was a…read morenightmare. I called at 8am and explained that I had to leave by noon for an essential family celebration. I was told someone would be there in two hours. When I called back to say no one had come I was put on hold, and the reps seemed unsurprised and indifferent. In the end, I waited 7 hours and felt I'd been misled simply to get the gig; with more information, I'd have shopped around and found someone who could keep their word. But at least the guy who did the work was responsible and professional. There is that.

Arrived within an hour of requesting a quote, quote was FREE.. no trip charge. Tim was great-he was…read moreinformative and gave me a quote right on the spot and their price beat the 3 other quotes I received this week. Plus he was able to do the whole job right there on the spot. He installed 2 drip legs and replaced the irrigation vacuum break valve. He was fast and efficient- no sly salesman up-sell moves which we greatly appreciated. He helped us get the job done before we replied to our BINSR request. Grateful for this company and would highly recommend and use them again!

I was optimistic about this company because of good reviews on Google and Yelp and Nextdoor. While…read morethe cause of my leak seems to be resolved (at least for now) it did bother me that I took the time to ask several times with the dispatcher "Taneea"(sp) and she said there was no fee to diagnose and I kept asking are you sure because in order to see where the leak is coming from my bathroom upstairs from the shower and where it settling we need to look at the pipes underneath where the drywall is and that involves cutting the ceiling drywall. And I asked her again several times if there's any charge for leak tracing or anything she was leaving out just to look and see before repairing and she said no, there's no diagnostic charge. They get here and tell me it's gonna be $125 just to cut the drywall and I just don't understand how there can be such a disparity between what I verified by phone and what I was being told now. And even if I give them the benefit of the doubt that the dispatcher was mistaken (though that's something very strange for a dispatcher who works for and represents a company to say, if not true) the fact that she did tell me that clearly, you would think to keep a customer they would stand by their own word, so not a great first impression. I still paid them $455 to change the cartridge in my shower, but they would not take five or ten minutes to cut up two 6"x6" holes in the drywall and look inside to see if there's any other extensive damage or leaking. I may just leave it for now and keep an eye for any signs of staining or moisture rather than deal with drywall repair. I still will inspect around the electrical where the ceiling fan canopy is and remove it from the ceiling to see if there's any water damage to the fan and light fixture or if it can be salvaged and still works once all is dry and I can restore power to the room. But they refused to look for any signs below to ensure there were no other signs of a leak unless I paid more. Another thing is with a large hole behind the shower faucet escutcheon where the leak occurred what's to keep another cartridge from failing and leaking right down into the room below and getting into the electrical and drywall and ruining another ceiling fan? I wish they'd have taken the time to tell me how to seal off that wall behind the faucet handle or given me suggestions but they just kind of did their job and left. They didn't offer me any advice or tips to prevent this again or set my mind at ease, and taking the time to do that would have made me feel more "taken care of" and built a rapport as a new customer. They just wanted to do the job I asked and go. So while I have no other complaints so far, they didn't go the extra mile or make me feel reassured at all for such a serious issue. It was just a "job" to cross of their list and not spend a second longer than necessary to show, discuss or reassure.

Donald was great to deal with. He gave me a quote promptly which was competitive, scheduled us in,…read moreon time, no hassle and did a great job. My dad was really impressed and happy with the work performed. Will use High Speed Plumbing again in a heartbeat.

I can't recommend Donald enough. He was quick to respond and when I had an urgent situation he came…read moreright over. He helped me problem solve with new plumbing under the sink that was quite complicated going from double sink to single with a deep sink, garbage disposal, and water purifier in a tight space. He figured it out and got my water running quickly. He was extremely reasonable in price and did excellent work. Will definitely call for all needs!

My tub had been leaking and Justin came out to check it out. I was told I would need to replace my…read moretub and drain system. I was told I would receive a quote the next day which I never received. I followed up with Justin 3 times and he never responded to me. I finally had another Plummer come out who discovered the drain in the tub was loose and had no calking. Quick and much less expensive fix on the spot. Disappointed that this wasn't even checked during the initial visit and on top of it completely ghosted me when I was willing to pay for the work he said I would need.

So when Justin put in my hot water heater everything seemed good. However, 10 months later it…read morestopped working. Turns out that he didn't used a grounded nut or ox-Gard, which are standard when combining metals. Basic water heater install 101 but failing to do it could have cause a fire in my home! He ordered all new parts from the manufacturer as it was under warranty for parts and they refused to ship them without proof (has this happened before?!??!). I ended up without water for 4 days and missed time away from work. Sure he's friendly, and he did cover the cost for another technician to spot and repair his error (minus $2 venmo fee) BUT my personal opinion is that he runs this "error" to bilk people out of $185 -- because labor is not covered on the warranty -- to repair operational heaters while he pockets the parts and scams manufacturers. When I tried to get him to compensate me for my inconvenience, he accused me of "strong arming" him. Find another plumber, this one is either incompetent or a crook.

Carter is phenomenal and very personable. Highly recommend him for all plumbing needs. He is fair…read morepricing, communicates quickly and acted fast with our home.

Had to have a sewer line inspected. Anthony came out and scoped the line for me. Honest and…read moreprofessional recommendations on what he did and may need done to the sewer line. Showed up in the time frame that was given. That's always a plus when they show up in the scheduled time frame. Will definitely call on again if needed in the future

I want to give a huge shoutout to Benjamin! We had a leak that had been evaluated by three other…read morecompanies, and none of them were able to properly identify the source. Benjamin went above and beyond to track it down and solve the problem. Throughout the process, he communicated with us exceptionally well, which made a very stressful situation much easier to navigate. On top of finding the leak, he also noticed an issue with our AC in the attic and helped us identify the source of that problem as well. I can't say enough about Benjamin's professionalism, attention to detail, and genuine dedication to helping us. He truly went above and beyond in every way, and we're incredibly grateful for his hard work and expertise. I would highly recommend him to anyone who needs an honest, knowledgeable, and thorough technician.

Tyler was awesome…read more................................................................. ... ..... .............Mic drop!

Called Gabe about my leaking water heater. Was able to speak with him quickly about a replacement…read moregas 40 gal. tank. He had me go to Lowes (online) and order the replacement unit, so I wasn't paying a markup from the installer. He picked up the unit from Lowes and just charged for the install. The advantage in this is you can chose the unit you want by quality and price. Units with longer warranties will cost more, probable between 6 to 12 years, so you get to decide what best for you without a installer charging a big markup. I was able to was my military discount for 10 % off. Another advantage is you are the one purchasing the unit. If there is a problem with the unit in the future you can go back to the manufacturer or Lowes (who I have found to be very good at backing up their sales). If your installer provides the unit he may not be in business in 9 to 10 years. Install was completed quickly. I had three other quotes before calling Gabe. Working with One Shot was 20% less then the next lowest bid and half the price of the highest bid. Will use them again for any plumbing issues.

Very fast response time to my inquiry and was able to come quote it and even do the job same day. I…read moreknow all jobs won't be that way but it was great and appreciated.

Quick response. We had a leak, person tried to help over the phone to remediate the problem until…read morethe plumber can arrive. Showed a lot of care. Their price was more reasonable then other vendors. I will use them again.

We contacted this plumber to clean out a clogged sewer line because of their yelp reviews…read more The Bradley representative told us that they would "pull out" whatever was clogging the sewer line. They didn't do it at all. The Bradley representativey never told us that they might not be able to pull out whatever was causing the clogged sewer line at all. We would never use this plumber ever again because they misrepresented what they would do. Update:After I made this review, the plumber went out again and ran a camera thru the sewer line and they sent me the video showing a tree root in the sewer line. His video and my snapshotphoto of his video clearly shows that the tree root blocks almost the entire sewer line. The plumber claims that he 'cleared' the sewer line but obviously that's not the case at all.