A simple job and a $3,000 watch is damaged. I needed a link removed from my new watch, and it was…read moreobviously beyond this store's abilities. I am far too trusting and thought, "jeweler little special watch tools, experience..." WRONG. I should have left when I saw that the store was filled with old junk trinkets for sale everywhere. To adjust this watch band required skills and abilities far beyond what this place offers. Each link has a small screw at either side... well when it was handed back to me after waiting a half hour, it all seemed find and correctly done. They only charged five dollars, so I was happy...oops that was the second red flag. Within a week two screws on two different links fell off, and I could have lost the watch, but fortunately I was at home. But those screws are tiny and gone. Now I have to bring a brand new watch in to have the band serviced, at a top of the line watch repair. It will be over $100. I have one screw they can cannibalize from the one removed link. The old couple that runs the joint are very nice, and if I had a typical less than $100.00 value watch, I would let them change the battery...maybe. I didn't really want to leave a review, but people need to be warned, I wish I had read more bad and truthful reviews, and then I wouldn't have innocently wandered in, ouch! Maybe they are fine to work with costume jewelry and inexpensive watches... but be very careful bringing anything of value here.

Note: this jewler has moved to the building right next door to the coffee shop on the second floor…read more Suite 214. Had a wonderful experience - fixed my tangled necklace in less than 10 minutes. Everyone was super nice and pleasant to work with. Highly recommend for any jewelry repair needs!

My husband and I were on the hunt for a wedding band and I am incredibly grateful that we stopped…read moreat Walter Bauman in Boonton!! I had been meaning to stop in for months after I saw that they were opening in the area. We were immediately greeted and made to feel right at home. After meeting and speaking with Donna she helped us pick out an estate piece that was exactly what I was looking for and hadn't been able to find anywhere else. She really knows her stuff and made everything so easy. I'm so happy a reputable, friendly and knowledgeable jeweler has come to the area! We will not go to anyone other than Donna @WB Boonton! PS- their prices are SO REASONABLE !!!! They also have sales/coupons frequently. We got an amazing deal on a stunning eternity band that we wouldn't have gotten anywhere else. Donna for the win!!

I discovered this jeweler a few years ago. The owner's son, Russel runs the Boonton location. He is…read moreso nice, knowledgeable, honest and fair. I have had a lot of inherited jewelry fixed here like pearls restrung and stones replaced. They get estate jewelry in which I love to sift through and sometimes I'll make a purchase. Russel always has the vinyl record player on and now has 2 vintage video games in the store & one is PAC Man!

Mr Fliesher is the most honest jeweler on 47th Street. A pleasure to do business with and a great…read moreselection of diamonds. Worth every penny.

I only leave reviews in rare circumstances when I have no other recourse. This meets it. I brought…read morein a watch for servicing. The store did the following things wrong: 1. The store never reached out to me (their policy) after a lengthy period of silence; goods left for over 60 days automatically become theirs. 2. After a month of waiting, I took initiative to check on the watch. It was ready, but upon pickup, I wasn't given any explanation of what was wrong, only that the store "doesn't do" the kind of servicing I was asking for. The manager claims he wrote the problem on an envelope. I have no recollection of ever getting an envelope, & searched everywhere in my apartment to see if I misremembered. There was no envelope. 3. I later returned to the store, watch in hand, to ask what the issue was, so I could better seek help & not need to start from the beginning. The store manager disrespectfully refused to look again at the item, & even more disrespectfully, couldn't bother to stand up & walk over to me, saying that he was "too busy" & "already told me" as his reasoning. Standing up, walking over, & looking at the watch would have taken him a minute to do at most. 4. I couldn't believe how unprofessional this was, so I began to argue back. I told him I never received an envelope. The store manager replied he wrote down the issue with the watch on my ticket upon pickup, & I should find & look at that to understand what was wrong. I am uploading a picture of the ticket--it's clear the only thing added was the pickup date. While all this indicates poor service, perhaps even laziness or rudeness, it doesn't capture the disrespect & hostility I faced at every step after the initial drop off, which is ultimately what brings me to write this review. Respectful service isn't trying to gaslight consumers about an envelope you never gave them. It isn't refusing to answer a customer's question because you claimed to answer it before. Respectful service certainly isn't blaming the customer. And respectful service certainly isn't refusing to leave your workbench & walk over to the customer to see what they have. Worst of all, I later learned the underlying issue would have been immediately apparent to someone who works with watches & wouldn't require much expertise or knowledge of watches. Sometimes, jewellery can become a confidence game in order to justify high prices. I'd trust others with your items.

Came in from Detroit was walking past and decided to get my fiancées vintage watch battery…read morereplaced. Told us old battery leaked as it is over 15 years old replaced within minutes and working as new! from Detroit!

Just appraisers is amazing! They have a ton of knowledge and connections in the industry. Made my…read moreappraisal process extremely easy and informative

Fantastic experience. E-mailed them and got an appointment for next day to have them look at some…read moreold jewelry I found when cleaning my mom's apartment. They took their time, showed me exactly how they determine exactly what I have and how they determine value. They apparently have moved their main office from NY since then, but they still do NY appointments when they are in town according to their website.

Exquisite jewelry and a wonderful experience dealing with this small business! My necklace is…read moreperfect and exactly as represented. It came within 3 days of ordering! I cannot say enough about Doyle & Doyle! 10 stars!

Such a positive experience with Doyle & Doyle while shopping by for my vintage engagement ring. The…read moremost unique selection.

The guy did a great job and wasn't pricey. He worked on my watch on the spot! Will definitely come…read moreback again for other watches.

This man is a craftsman from another time, something the world is slowly losing. I took my bent…read moreglasses to 3 different optical shops who just threw up their arms "we can't fix it"--modern shops are doing the least! I took it here, he fixed within 10 minutes for totally reasonable price. Don't hesitate, if you need something repaired that he covers...go directly there.

My fiancé and I worked with Adam at Lounge4Diamonds for my engagement ring and both our wedding…read morebands. The process was so smooth and we felt like we were able to make an informed decision on everything we bought. For my engagement ring, my fiancé sent pictures of the design I liked and then brought me in to look at stones. He then went back with my Mom to select the final stone and create the ring!! Even my mom had wonderful things to say! When we returned for our wedding bands, we send some ideas prior and that tailored our conversation perfectly. Adam had several choices for both of us and the rings were even finished quicker than we anticipated! We're so happy with our decision to use Lounge4Diamonds and will be working with Adam on jewelry for years to come!!

We have been working with Shenoa/Lounge4diamonds for over 15 years. We recently purchased a…read morediamond bracelet and Adam was absolutely wonderful. He was very responsive, informative and helpful - and exceeded our expectations in terms of service and the finished product. We had an independent appraiser evaluate the piece and the appraiser was impressed by the quality and the price. Can't recommend Lounge4diamonds enough!