I had valves replaced under the sink. Rod and Justin did a great job. They were fast and neat. I…read morehighly recommend this company.

"Repaired " running toilets Took weeks to get part & when I…read moresaid it's still running "It's not running that bad"

Absolutely fantastic service! Professional, on time, and super knowledgeable. They fixed the issue…read morequickly and explained everything clearly. Highly recommended for anyone needing reliable plumbing work!

Great contact this morning in the shop with the owner, quickly mobilized his local staff and helped…read moredeliver oil and get our burner back online. What a return to civilization being able to take a hot shower again! Techs are also some of the happiest and kindest I've come across--hadn't ever seen a boiler tech guy smile before. Feels great to 'buy local' and support this smaller business. They even charged $0.50 less per gallon of heating oil no 2 than my building's previous, much larger company.

Mike came out and clearly explained the problem to me. It was a more complex job than anticipated…read more Customer service was very professional and courteous. Great neighborhood local business!

BLUF: Prompt, efficient, courteous, expensive service…read more We called Quix Plumbing Service to repair a flushometer toilet. Quix was very transparent about its prices and cost estimates. They told us that appointments during the weekend started at $350, but started at $175 (plus tax) on weekdays. We opted to delay the service appointment to a weekday. Quix called us the night before to schedule a time window. Phil, our assigned plumber, was early, fixed the problem quickly, and gave estimates on optional repairs. Quix promptly provided a payment receipt with work description via email, and they also gifted two bottles of scented hand soap. Interestingly, Quix Plumbing Services doesn't handle sewer-related work; you will need another provider for that work scope. While I might strongly consider becoming a plumber in my next life (because the industry charges $$$$), in this life we would consider calling Quix again for internal plumbing needs.

UPDATE. QUIX has not returned calls to address the issues (I will remove or update the review with…read morea more positive rating if they do so. Otherwise the response below from the manager is words without action). They installed a Delta T13420 shower+tub faucet. The water pressure is extremely low. 45+ min to fill a tub (40x24x12 inches). I called Delta customer service. The rep told me the plumber should have inspected the lines before installing it, and use a flow meter or a measuring bucket to check the flow. The 2nd plumber who came the next day did not check the mixing valve or the cartridge. He broke the faucet while fiddling with it (there was no issue). He broke the spigot from the wall and soldered a proprietary adapter. The blow torch broke the tiles. He did not solve the problem. When I went to Crest hardware in Brooklyn to look for a possible solution, the associate, who has experience as a plumber shook his head when I showed him photos of the job. He said the plumber should not have soldered that adapter to the wall, which prevents using most common faucets. Quix customer service did not address the questions. I asked how long should it take to fill a tub. He said "at least you won't get scalding water" The Delta customer service stated that it should take 10-15 minutes. Now it takes 45-50 min. I suggest customers pay attention while the plumber is working, and ask questions, as they won't explain what are doing and the pros and cons. And inform yourself on the job needs to be done with online resources. original review below. 2 plumbers came on 2 different days, February 1st and 2nd, 2023 The first one was polite, a guy from Dominica. He replaced a 3-hand bathtub faucet, with a single knob. After he left I realized the water pressure was really low, and that it would take 45 min to fill the tub. They sent someone the next day scheduled at 8 am. He was more than 2 to 3 hours late and they called 90 min after the scheduled appointment. The 2nd plumber took a long time and broke the tile around the faucet. His attitude was aggressive. I told him that my water shut-off valve was leaking. He just yelled to not touch it. He left a mess and did not fix the problem. Instead of addressing the problem or explaining he acted like a bully. A guy from customer service called the next day after i noticed the water pressure was even lower. The rep on the phone claimed that the new kind of faucet levers have less water pressure. And claimed that the old 3-hand shower handles are not for sale anymore, i checked there are several for sale at Lowes in Brooklyn. The tone could have been polite. I go diving half of the year and I always need to fill the tub to rinse my wetsuit and gear. Waiting 45 min to fill a medium-sized tub is inconvenient. The plumber could have discussed the issue beforehand. The 2nd plumber the next day should have acted in a more polite and professional way. The customer service representative could have been less antagonistic. I would rather have a different company fix the issues in an old tenement building. But it is the landlord's choice. I lived in this apartment for 15 years, and this was the worst experience with a contractor. I would give it 1 star, but at least the first plumber was friendlier. so 2 stars. The customer service person on the phone refused to send someone to address the problem. They left my bathroom a mess, with a problem that I did not have before. I would just like the water pressure to be restored to the way it was, being able to fill my tub in 10 minutes rather than 45 minutes. I prefer to post positive reviews of businesses that I appreciate. But in this case, it was such a negative experience, that it may be relevant to potential customers to be aware of this.

We have a brownstone on the Upper East Side. Have been there for 36 years. We saw water in the…read morebasement under the stoop above. We called NYC 311 and they immediately issued a 3-day letter requiring that our water main be replaced and all repaired in 3 days. The Insurance we had bought from AWR for just this event came into play. Thank God we had bought it. The insurance company sent Express Plumbing. From the moment they arrived (within an hour of the call) to the minute they finished within the 3 days, they were incredible! They were professional, efficient, polite, clean, and got this big job done within a day. We cannot recommend them highly enough!!

Did not complete necessary steps for Discharge Compliance Certificate and needed to find somebody…read moreelse.

Professional and expert service, especially prep work and cleanup. Highly recommend. Very lovely…read moreand caring people.

Excellent work Came right away to replace my water heater Very friendly as well.read more