I had siding and new gutters put on my garage recently. The installer, Jeff did a wonderful job…read more He went over and beyond. I had him close up two windows and the man door for me. The garage looks great. There was another crew that came out to do the gutters. They were done in no time at all. They also did a great job. I recommend this company 100%. THANK YOU FOR A GREAT JOB! Carol Doland

From start to finish it was a great experience! We had new windows put in - the rep that came out…read morewas knowledgeable & friendly and gave us a quote in a short time. The crew that came out to do the install was very professional, arrived and time and took extra care to make sure the thoroughly cleaned up when they were done. The windows look great and we are very pleased with the entire process!

I had an excellent experience with Zen Windows, from the initial quote to the installation process,…read moreeverything was highly professional and customer-centered. They did not waste my time with pointless/endless presentations like the other windows replacement companies. Jeff, the owner, and Tim, the installer, are both extremely knowledgeable, approachable, and friendly. I will definitely use them again.

Cleveland, Ohio. My VPN must be saying I'm from CA. This…read morecompany is straight forward honest with integrity. They told me the price with no hidden fees. They were very professional which has been a long time since I have seen men who do good business. The installer name Tim, was very polite and his assistant also was polite. They did not disrupt nor offend the neighbors by crossing any boundary lines and they worked fast. They did not make too much noise. Nothing out of the ordinary of what to be expected. They installed within the time frame they promised and payment was easy to process and straight forward. They look you in the eye which is a good sign of confidence in what they do and nothing to hide. I'm very pleased with the windows and they are excellent quality! This is truly a good company to do business with. I highly recommend! 5 star! A+

The team at EZ Window solutions did an amazing job and I highly recommend them! Their communication…read moreand work ethic is top notch!

Amazing what good windows can do for your energy savings! My parents were just visiting from out…read moreof town and could notice a huge difference in the warmth of my home. I had EZ Windows do a full overhaul on all of my windows and I couldn't be happier. They look gorgeous and have saved me money on electric and gas bills. Highly recommend!

company no showed for scheduled appointment. no call or anything just didn't show up. We set time…read moreaside for this

From the owner: Elevate your home with Home Genius Exteriors, setting the standard in Berea by offering…read morefull-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It's time for a different experience, entrust your next home project to a genius and schedule your free inspection today!

We purchased a home in September 2024 that had window…read morenation's lifetime warranty windows. Shortly after closing on the home, we contacted window nation because one of the windows had a crack in it and needed the glass replaced. In October 2024 I paid the warranty transfer fee and scheduled a service call for the window replacement. Shortly thereafter, we noticed none of the windows would open or close fully. On December 3, 2024 a service tech arrived to replace the glass and evaluate the windows. The service tech stated that the windows wouldn't open or close fully because they were left open for so long by the previous homeowner, and a specific part of the windows and before they were able to come out to finish repairing the windows, I got a call on December 23, 2024 stating that "their original measuring photos shows that there was support in the sun room under the windows, but that the support was removed and that voids the warranty". I then requested photos for proof, and I was sent 2 photos. Fortunately for us, those photos show that the support underneath the windows remains unchanged since they were installed. There has been ZERO change to the structure and support of the windows. I then sent them the original listing photos which proves that the support being referenced are the beams which hold up the addition entirely and shows no changes. Once Kelvonne King and Dominique Smith received the information, they said they can't help me anymore and I need to talk to a manager. You can only try calling a manager, after several calls and voicemails I still have not been able to reach Chavis Robinson (manager). Filed BBB complaint and next step will be the news if this doesn't get resolved!

We had a new sliding glass door installed in late spring of 2024(I don't remember the exact date)…read more The blind in between the window did not go all the way down. The installer try to fix it by taking a hammer and screwdriver and hitting the slide stop to try to move it up, slightly damaging the vinyl. That didn't work, so they put in a service request that day. When service called me several days later, they said they wanted to send a specific repair person that would come out in about two weeks. I wish I could remember his name because he knew exactly what was going on with the blind. He told me the door panel would need to be replaced. Fine, six weeks later I get the new panel installed by two new people, who told me that it was taking a while to take the bad panel out because none of the installer do things the same way. But it was installed and everything was fine. Then on July 31st my wife went to open the screen door and the handle broke in her hand. It is just an L shaped piece of plastic with two screws holding it on. It broke where the screw holes are. So I called customer service right away. Since it was a Saturday I was told someone would call me in 48 to 72 hours. I called back on Wednesday afternoon and was told they were just going to call me, OK. The person on the phone sent me an email while I was on the phone with her to take picture of the broken handle handle. I acknowledged that I received the email. As soon as I ended the phone call I took picture of the handle and replied to the email with the pictures. The email said I would receive conformation of the photos. With a power outage and vacation today, August 16th, is the first time I thought to call them to say, I did NOT receive a conformation of the photos sent. I was told the part is on order and they will let me know when it comes in. The part is a small piece of plastic, you can't tell me that the place they assemble the doors doesn't have any in stock. I'm for the most part happy with the door itself. I am very unhappy with the customer service. I wonder what will happen if we have a larger problem. because of the service I CANNOT recommend this Company to anyone.

They did quality work and were very reasonable. I would highly recommend…read more Our job was a very large slider that needed the glass replaced. They did an excellent job.

From the owner: All types of glass replaced ( no auto ), insulated glass, patio doors, replacement windows,…read morefurniture tops, mirrors. Plate glass, storefront repair & replacement, aluminum & steel doors & related hardware. Safety glass, plexiglass & bullet resistant glass

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.

I had storm and hail damage to my roof and siding, and 3rd Generation Home Improvements was great…read moreto work with. Todd and Rick were professional, responsive, and always showed up when they said they would. They handled everything with my insurance company, which made the process easy and stress-free. They were able to get my insurance to approve a full replacement of both my roof and siding. The work and communication were excellent. I highly recommend 3rd Generation Home Improvements.

I appreciate your response but you fail to mention that 3rd Generation "caused" the damage and is…read morenot owning up to that fact. To add further insult, you offer to make repairs only if I agree to pay for the damages 3rd Generation caused. Bond was denied but that doesn't negate the warranty for poor workmanship and trying to pass the cost on to me the customer to get it fixed. The fact remains to this day, there is a failed inspection due to the negligence and the permit remains open for which 3rd Generation has been cited by the city of University Hts.