Went in on a Friday and had an outstanding experience with BBQ Grill Outlet. I highly recommend…read moreasking for Dylan. From the very first conversation, Dylan's knowledge was obvious. He took the time to understand the space and what was wanted out of an outdoor kitchen. Dylan was incredibly helpful in both the design and execution of the outdoor island. He walked through grill options, layout considerations, materials, and functionality, making the entire process easier. His attention to detail and practical suggestions showed in the final result beyond what I originally envisioned. Highly recommend going through Dylan with BBQ grill outlet.

We built an outdoor kitchen with a grill and a pizza oven. We were thinking of designing it…read moreourselves, but then we found BBQ Outlet. From the first moment, the experience was outstanding. Dylan was masterful at helping us design the kitchen and pick the right appliances. He's extremely knowledgeable. He is not "selling" but helping you decide. He came to our house to help finish the design and do a reconnaissance of the space. Lisa, on the production side, was also excellent and helped coordinate the process. The two technicians who came to the house to do the installation were excellent as well. All in all, a very professional experience. The only thing I would change is that they were able to do a smooth stucco on it (the do a texture one that we don't like, so we had to hire a separate person to do it). Also, they don't offer polished concrete as a counter option. Highly recommend Dylan!

I really wanted to support a local business, but this experience has been extremely disappointing…read more I was told my custom grill would take 6-8 weeks to build -- instead, it took nearly 4 1/2 months. I even asked for a refund because of the long delay but was told to keep waiting. When I finally received the grill, the quality didn't match what I expected or paid for. The materials are low-grade, and the barrels are not attached directly to the frame in a way this feels rushed and poorly done. After waiting that long, it's frustrating to end up with something that looks and feels unfinished. I believe in supporting small businesses, but when the product doesn't meet basic standards of quality or craftsmanship, it makes it hard to recommend them to others.

Beyond Frustrated…read more Ordered a double barrel grill w/ smoke box and grill cover in early May 2024. Due to supply chain issues regarding the barrels and then a hi-temp paint shortage, my grill did not ship until Oct. I am still waiting on the cover as of 3/20/205! I have a hard time understanding why the completion of customer orders is so hard. The delays and promises to follow up with no follow through is ridiculous. If there was an option to return this grill for a refund I would based on the lack of customer service. Had I known I would be waiting almost a full year to have my purchase completed I would have gladly spent more money elsewhere. I was so stoked about ordering this grill and recommended to friends to buy one, luckily none of them have. Unsolicited advice...hire someone to help with order management! Very disappointed!

Massive variety of rubs you can actually sample! Great service and a massive selection of different…read moretypes of outdoor cooking appliances.

My husband loves to grill and I love to eat so it's a win-win! We've been looking for awhile now…read moreand finally purchased. Service was great! My husband received a tour of the store while going over different grills and accessories on the first visit. On the second visit, we purchased and my daughter and I got to play with their dog. He is such a sweetheart! It's a family business which of course I prefer supporting over large stores. We haven't put the grill together yet. Hopefully this week and I will add pics. Definitely recommend!

Hugo was on time and did an excellent job cleaning our Bull Angus 30" grill. Five years of build up…read morecleaned spotless in 3 hours. The company is not inexpensive, but a quality grill deserves a thorough, meticulous cleaning, and detailing to continue working properly. I recommend their work.

I want to begin this review with what great communication this company offers. From setting the…read moreappointment to prior to the technician Dan arriving. They're prompt, efficient and reasonably priced, and just plain friendly. If you love to support a local company give them a call. We will be using them again!

San Diego Grill Pros is like Toys "R" Us for barbecue pitmasters!…read more I drove all the way from Huntington Beach to San Diego because I couldn't find the correct grill cover or the barbecue supplies I needed at Home Depot or Lowe's. It was absolutely worth the drive. They had everything I needed right there in stock and ready to go. I got the correct barbecue cover, picked up some spices, and of course walked out with a few other goodies I didn't know I needed. If you come here, ask for Jessica. She was awesome and took great care of me. Hands down, this is one of the best barbecue stores I've ever walked into. Grill is covered, supplies are stocked, spices are ready... now I can't wait to fire it up and start grilling! Thank you, Jessica and San Diego Grill Pros! I'll definitely be back.

I am a longtime customer of SD Grill Pros. Joey, Jess, and staff do an amazing job. They're…read moreknowledgeable of all their products and they back the quality of every item they sell. I recently had an issue with my Yoder 640s that I bought from them almost 3 years ago. To make a long story short, the issue was resolved quickly. I highly recommend SD Grill Pros for any BBQ equipment and accessories. They have a vast selection to include built in BBQs, custom islands, Smokers, Lump Coal, Pellets, Rubs, Sauce, et al... Stop by! You won't be disappointed.

Our experience with BBQ Freedom was amazing from start to finish! Kurt was the key person that…read morehelped our vision of a BBQ island come to fruition. He is helpful, responsive, knowledgeable and genuinely cares about what the customer is trying to accomplish. We are so happy with our new BBQ and couldn't be more grateful for all of time Kurt invested to help us with our BBQ!

Kurt Blaker from BBQ Freedom designed our outdoor kitchen and sold us the components. The kitchen…read moreturned out amazingly and we couldn't be happier with it and the post sales support Kurt provided. It is the center of our outdoor entertaining and a dream come true for our family. Thanks Kurt!

These guys repaired my patio umbrella when I had considered trashing it. They did an excellent…read morejob. Definitely 5 star service. Highly recommend.

We did not get greeted when we entered the store. We were the only customers in the store and were…read morenot acknowleged until we walked out the door. We were ready to make a purchase today.

Outstanding customer support from Kyle and ownership. I purchased a high end Twin Eagles built-in…read more30" bbq which was replacing a 27" DCS bbq. Was a tricky installation, calling for cutting my brick top to make it fit. The first crew struggled with the installation. Barbeques Galore got a second crew who did a great job on installation.

Noel quoted us grills that were cheaper than what they had in stock to sell, which felt a little…read morelike a bait and switch. So, we settled for a floor model because it would arrive ASAP (we had a going away party upcoming). Turns out they also didn't communicate it could take weeks to arrive because of their weird delivery company and lack of prioritization to converting the item to Natural Gas. After weeks missed delivery dates, someone called to let me know they would deliver today (Saturday). I'm now traveling but nobody let me know this would be an issue until they were on their way. Suffice to say, communication was not at its best and ultimately I've decided to order from somewhere with a little more ability to work with my needs as the customer. Not the expected experience when trying to pay $4k for something

Absolutely amazing experience with OC BBQ! The BBQ on the Green Egg was incredible--everything was…read morecooked perfectly, full of flavor, and tasted so fresh. You can really tell they put a lot of care into the food. The delivery was just as impressive. They offered last minute delivery and took it up 3 flights of stairs. We had the best friends and family bbq and OC BBQ came thru right in the knock of time! If you're looking for delicious BBQ and reliable delivery, I highly recommend OC BBQ. We will definitely be ordering again!

Amazing inventory and knowledgeable staff! They have delivery and will pick up.read more

Gustavo Garcia had the Best Customer Serevive ever!!!! extremely knowledgeable and courteous! 5…read moreStar! thank you! Sam Rammal

Richard was help us with our Christmas tree He was a pt…read moreemployee here at Lowe's what a nice guy. He also tied up our tree in the truck. It was so easy to get it off. We went inside and find some poinsettia's And some light for our buddy yard The cashier was nice too. It was a good shopping day. And some things were on sale