1. West Coast Collision Center

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    Mountlake Terrace, WA

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    West Coast Collision Center

    3.5 (4 reviews)

    Services - West Coast Collision Center

    Bumper repair

    Auto frame testing

    Rear-end damage

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    Recommended Reviews - West Coast Collision Center

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    5 years ago

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    12 years ago

    Jeff is the best. I will recommend West Coast Collision center to everyone . AWESOME WORK !!!!!!!!

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    CARSTAR Collision Clinic Edmonds

    CARSTAR Collision Clinic Edmonds

    4.0
    (78 reviews)

    I was referred to CarStar Collision by the Lynnwood Honda dealership for the repairs needed on my…read more2025 Honda. I'm extremely pleased with the care they took from beginning to end, everything was done in a timely and thorough manner. They actually care about their customers and they have a great team over there. I was assigned to repair advisor, Jeff who was great to work with. He managed the entire repair process from ordering parts, submitting insurance authorizations and overseeing quality control. I frequently spoke with Raye who often provided repair updates, car rental coordinations, she was very friendly and helpful. The manager, Lisa was also very professional and accommodating. This is an excellent repair shop and I highly recommend everyone use them for their vehicle repairs.

    1-Star Review I had…read morea very disappointing experience with this body shop that I feel compelled to share. On July 22, 2025, I came in to get a repair estimate after a hit-and-run, as part of my State Farm insurance claim. The staff inspected my vehicle, provided a printed estimate, and I agreed to schedule the repair for the following Tuesday. I signed a standard repair agreement and left. The next morning--less than 24 hours later--I contacted State Farm to let them know I had changed my mind and preferred a payout so I could handle the repair on my own. State Farm immediately contacted the shop to cancel the appointment. That's when the problems started. The shop claimed they had already ordered parts and demanded a restocking fee, even though: * No one told me verbally or in writing that there would be any cancellation or restocking fees; * I never authorized them to order parts immediately; * The cancellation occurred less than a day after I got the estimate. When I asked them to waive the fee given the short timeline and lack of disclosure, they refused. Worse, they are now refusing to send the estimate to my insurance company, which is delaying my claim payment. It feels like I'm being held hostage over a fee I never agreed to, just for exercising my right to cancel. This kind of business practice--hiding fees and then withholding documentation--is unacceptable. I expected honest, transparent service, but instead I've been met with obstruction and unfair demands. I cannot recommend this shop and will be filing a formal complaint with the state and pursuing legal action if necessary.

    Fleury's Lynnwood Collision

    Fleury's Lynnwood Collision

    4.6
    (20 reviews)

    5 Stars - Absolutely Immaculate Work!…read more I can't say enough good things about Fleury's Auto Body Paint & Collision. I brought in my 2013 WRX and when I got it back, it looked better than brand new. The quality of work was immaculate--flawless paint, perfect bodywork, and incredible attention to detail. These guys are true professionals. A huge shoutout to my good friend Lewie, who works there and referred me. He went above and beyond, personally making sure everything I wanted was taken care of--and then some. The craftsmanship was the best I've ever seen, and the price point was extremely fair for the high-quality work delivered. Every want, need, and expectation I had was exceeded. The customer service was also top-tier. From start to finish, I felt like a valued customer, and the team made the entire process smooth and stress-free. Thank you again Lewie and everyone at Fleury's! I will absolutely be referring friends and family your way, and you've got a customer for life for any future work I need. Highly recommended!

    The cooling duct came loose from the underside of the hood on my 2009 Honda Fit. All the plastic…read moreclips that had held the duct to the hood had broken. Today, I was referred to Fleury's as a possible resource to purchase new clips. The tech was great! She immediately recognized the cooling duct part (Two other mechanics had not known what the part was.) She knew what type of clip was needed and made the repair in a matter of minutes! I happened to mention my CD player/radio had stopped working and asked it the reason might be due to a blown fuse. She recognized the problem immediately and before I knew it, my CD player/radio was working fine! The friendly, expert service I received was MUCH appreciated. I will DEFINITELY recommend Fleury's to those in need of car repairs! Linda Lee

    Caliber Collision

    Caliber Collision

    3.5
    (25 reviews)

    I just had body work done here, this was one of the best body shops I have ever used, a rare thing…read moreand deserves recognition. I used to live in California, everyone does lots of high mileage driving, so lots of minor car incidents and examples of body work. There are many bad or lazy body shops out there but not this one. The Caliber Edmonds remediated orange peel and bad finishing from a previous poor repair and also repainted some delamination in another spot. Some of the work I paid out of pocket and the price was very reasonable. The cliche "you can't tell" or "looks new", but very true for my repair and I've owned this car since it was new. On the balance the worst thing I could say about my experience was there were a few small smudges of glue or tape around the car that rubbed off. The car was otherwise almost spotless inside and out when I picked it up. Thank you to Courtney and her team, the communication, responsiveness was very good and they are all working very hard. I would definitely come back. One team member I chatted with said even during the pandemic the company treated them well, I believe happy workers are also good workers. Even if it is a chain, some locations may be better than others. They just said the best thank you would be a good word and here it is.

    John who handles Progressive work hasn't been good to deal with. Car was dropped off 2 1/2 weeks…read moreago for what was estimated to be a week to complete tops. I was told that I would get updates but didn't so I contacted John and he said my info wasn't put into the system. I'm just down the street so when he tells me my car is in "paint" because they didn't match the colors correctly, I drive by and see that it's not in fact in paint, rather it's sitting in the same spot it was the week before. I don't appreciate being lied to. The only communication I've had from John is when I have contacted him. I've gone by to see him in person and told he would contact me but he doesn't. Just got a text with an update and more charges that it will be ready by end of 3 weeks. At this point I don't believe it will even be ready then. I'm not sure how they are running things but my car is not a priority at Caliber Collision Edmonds.. I tried to contact John today after update and he is out sick. I have been extremely patient as I just started new job and need my car to get to my job but it's been way longer than expected. I'm waiting to hear from a Supervisor named Tim and if my car isn't fixed soon I will be letting Progressive know of my experience. If they painted the wrong color paint or didn't match it correctly, they shouldn't be adding those charges for more paint and labor costs. I'm very disappointed and it feels like no end in sight to getting my car back. Damage wise, it's not a 3+ week job. The only good thing is Kaitlyn the receptionist has been nice.

    West Coast Collision Center - bodyshops - Updated July 2026

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