He wanted to charge $90 me for an ignition coil for a push mower in an already opened package. He…read moresaid no returns. Got a new one for $25 from another place.

I visited Bob's Garden Equipment & Repair on 4-21-25. I needed to replace the lawn mower blade on…read moremy EGO mower. After reading the instructions in the manual and looking at You Tube videos, I thought it would be an easy job. I spent the next two days trying to remove the bolt that secures the blade. No dice; it wouldn't budge. Different wrenches & sockets didn't help, and the bolt became rounded. Various sprays didn't help, either. All I got was cut & scraped hands, along with a backache....and my back is 72 years old. The EGO "Help" center wasn't useful either; they suggested I read the manual or drive 70 miles away to a repair center. The place where I purchased the mower (Ace Hardware) doesn't do repairs, even though their website says "Appliance Repair." Lowe's sells EGO products but they don't do service or repairs. Luckily, I found Bob's Garden Equipment a few miles from me. I brought the mower to them with the new blade I purchased at Lowe's & a technician removed the bolt in 2 seconds with a power tool. He also replaced the blade & secured it with the rounded bolt. And no charge. Such service and integrity are quite uncommon these days.

My icemaker broke in my Samsung refrigerator. Freddie came and was the technician to fix my…read moreicemaker. He did a really good job. I felt like I got a fair price and I'm very happy with the work that was done. I would use this company again if I need an Appliance Repair.

Any positive review you see on here is fake. Do yourself a favor and hire someone else…read more They replaced the thermister on my refrigerator with an (obviouly used or refurbished) part which broke again in 2 months. When I called to complain, they told me they would replace it again, but I have to pay them again. Its how they generate business. Don't be fooled by these 5 star reviews.

I brought in three lawnmowers and four Weedwhacker and they were able to finish them under one to…read moretwo days. I will highly recommend their service.

Got my generator back up and running on time and on budget. Extremely competent and honest techs…read morethat will tell you exactly how it is. Highly recommended.

Was quoted $40 to change the direction of a dryer door + $99 for a service call because my washer…read moreis leaking.Service tech couldn't figure out why the washer leaked.I was charged $268 on my credit card.I called immediately, owner got back to me right away, but gave me a hard time about when she could credit me back, blamed me for giving them my credit card info, signing a work order (which did NOT show charges), told me she records conversations w/o permission because she's allowed to, then SHE went on Facebook to blame the customer instead of dealing with the overcharges. She has time for Facebook, but not to look into the charges.Still need to hire an appliance repair person for the washer while I dispute the charges. I heard a child in the background when she called me names. Then she called me again to tell me never to call her. Poor business tactics. Their most recent good review was in 2020 - that should have told me something.

We have used Baker for years. Even recommended them…read more We asked them if they serviced Thermador equipment before they came out. They said they did. When the tech arrived, he said they were not "certified " for Termador equipment and could not obtain the parts. Conveniently for them, they still charged us the full call out fee. They should not be changing a service call fee for equipment they are not certified to repair. Fail Baker Appliance!!!! Won't be recommending or using you again.

Updating review since I have used Waadt many times over 6 six years…read more Best appliance service available! Waadt service technician Abdul came to my house and fixed my 28 year old dryer and my even older oven! For a very low cost. I was expecting to replace both but Abdul was so helpful and knowledgeable and was able to fix them for a very low cost. They work like new! I am so appreciative and won't go anywhere else! Honesty and knowledge. So appreciated.

Seamless operation…read more I wanted to upgrade my 25+ yr old electric slide in range and over the range microwave. To be fair, I went in pretty much knowing what I wanted after agonizing over Consumer Reports and online reviews. Waadt was the third appliance store I visited. Prices were consistent across the board. Most places didn't have demo electric ranges in store since it's low in demand, but they can order anything and seem to have direct contact with vendors. I wasn't in a hurry, so I placed my order with Bill on 2/13/26. He called me on 2/24/26 to let me know my appliances had arrived, process payment and we scheduled install for 2/26/26. I was given an install window of 9:30-11:30AM and they showed up around 10:00AM. The install guys were great. There was of course a problem, as my current range was hardwired to the electrical and there was no outlet for the new one. They said no problem, ran to the hardware store, bought the necessary supplies, installed the outlet and had me up and running. This is exactly why I didn't go with a big box store. Bill let me know his installers were equipped to handle any surprises and they were. Big box stores will only plug it in and leave. Any problems you're on your own to solve. Install prices, with the addition of an outlet, were reasonable. Would I use Waadt again? Definitely!

Becareful coming here, i went on a Thursday to drop off a handheld blower, it took almost a week…read morefor them to call me back. The guy told me the motor was misfiring etc, went to pick it up.and suddenly he said he got it to work, anyways didnt think of much but when I took it to work next day I notice it wasn't the same blower. I called talk to the guy didnt accuse just asked if by mistake they gave me a wrong one, he said no that was mine, I got a blower with the tip cut off 2 drywall screws screwd in to hold the tubes and some old blower they probably got laying around. He said we have cameras, does he know we have the serial number because my blower was 1 year old. Anyways there's about 4-6 more stores around with honest people. Please these guys just steal. If you do decide to go there take a pic get the serial number or put something.

So accommodating. Quick repair of my electric hedge cutter along with cutting a piece of iron rod…read moreon spot! Friendly shop personnel!

As another person stated, they do not show up for appointments, twice now and state that if we…read moredon't text you that day, we won't show. Same unprofessional attitude over the phone with no accountability.

They are consistently one of the best service companies for all appliances , by far…read more On time with commitment. Knowledgeable so far on everything we have had trouble with which means they quickly fixed it and no more trouble. I can only tell people that they will be very pleased with work and fair prices. Alfie S. W . H. , Ca.

I can't say enough good things about my experience at Charisma. Lillian and Ron are true…read moreprofessionals who bring years of experience to whatever project you bring them. This type of craftmanship is rare these days. They did samples to make sure I understood my options. The sandblasting on my glass cabinet doors was perfect. At every point they worked to update me on the project, to use materials of the best quality and to assure that I was happy with the result. I will not hesitate to bring future projects to Charisma.

I needed a water jet cutting service for a bit of a project, and I'm so glad I found Lillian and…read moreRon! They run a fantastic family business and were just wonderful to work with. They took my design, which was pretty intricate, and made it look amazing in just two short hours. Super fast and efficient! But the best part was how friendly and helpful they were. You can really tell they care about their work and their customers. Plus, their prices were very reasonable. Highly recommend giving them a try.