This is the second time we've used Brian from DrainTech Plumbing, and he continues to be the only…read moreplumber we fully trust. The first time we called him was on a holiday, when every other plumber in the area tried to take advantage of the situation. Brian kept his pricing completely reasonable and showed up quickly to clear our drain without any games or upselling. Most recently, we had a more serious plumbing issue at my father's home. My dad is on a fixed income, and knowing that, I needed someone honest who wouldn't take advantage. Brian came out, found the problem right away, and repaired it for an incredibly fair price. His honesty and professionalism mean everything, especially when you're trying to protect a family member. I would recommend Brian to anyone on the mountain. He's reliable, fair, and genuinely cares about his customers - a rare find these days.

I had called Brian about a shower problem and he called back that same day, and repaired it the…read morenext day. He has a great work ethic, and when you call him he calls you back and takes the time to listen to what's wrong, and he does not overcharge, and most of all he is very reliable. I highly recommend him, and he is my go to plumber.

UPDATE: Although we resolved issue before he contacted back I think at the end of the day he would…read morehave fixed problem, there was just a misunderstanding that we discussed & resolved...he contacted me & apologized for miscommunication, I would hire him again. Had our toilet worked on by him then had guests stay & they complained about toilet acting up, he came to check on the toilet & sent us a video showing toilet working, a friend stayed at our place & told us the toilet was acting up so I called him again which at this point I just have no clue why the toilet being such a pain! The plunger wasn't going up & down, so I called again & he told me he was out of town & that hed get with us on the weekend but didn't follow through, kind of tired of bugging but he worked on toilet which obviously still has minor issues, I had started a review for him that I never finished & wish I could have kept it at 5 stars but ill give him a 3 for showing up twice....and minus two stars for a problematic toilet and no call back & no follow up.

Do not use. He does small projects fine, but for more than a clogged toilet he will take your…read moredeposit and never show up. He then gives you the same excuses as to why he didn't come.. emergency drain line , mother in law with broken ankle, kids in urgent care or kids sick. After 3 months of jobsite being abandoned I hired another plumber that had to redo the little Joens completed and complete the job. Adam Joens take all the money up front so he looses nothing by not coming back. Do not pay him up front if you do hire him.

Thrilled with plumbing and heating services. Great experience, on-time, honest team, fair pricing.read more

Heater stopped working. M&M responded within 30 minutes of my call. Heater repaired at a reasonable…read morerate. I would use them again.

Fixed my kitchen sink leak and told me the strainer drain was loose. Tightened it and did NOT…read morecharge me. Great guys: friendly, professional and courteous. Will DEFINITELY use them again. Give them a try. You won't be disappointed.

From the owner: I love my job. I get to help people improve the quality of their life. I am confident in my…read morebuilding and construction knowledge and skills. I have spent most of my life building custom homes throughout the Big Bear Valley. I must give credit to the people who took the time to teach me how to build. My experience in building has become my life's passion. I admit that I am kinda OCD when it comes to building and construction. It needs to be done right the First time. It matters because the building codes these days are there for a reason. I was the Head Foreman on many projects, for several different contractors. October 2019 is when I decided to start believing in myself and I started my Handyman business. Then COVID hit, and I was blessed to stay busy working and helping people fix their homes while we were all locked down. I take pride in myself and my work. I believe that your work speaks for itself. If I can't help you, I will recommend the person or company who I feel has the best knowledge and takes pride in themselves and their work. Customer satisfaction is my #1 goal. I really haven't done any advertising. It's been mostly referrals from satisfied customers. Just recently I have started to advertise. While being exclusive to the Big Bear area. I am willing to travel to help. If you need help fixing or remodeling your home I am here to help you. I look forward to the new day to bring me closer to the person that I am supposed to be. I Love life.

Bear Valley Plumbing & Quentin we're absolutely an answer to prayer! Quentin was extremely…read moreknowledgeable and explained everything thoroughly! We have a very old cabin which was in dire need of upgrades. And Quintin was able to tackle the job same day as the service. We will definitely be using them again!

I called on a Saturday requesting a quote to install a washing machine and dryer - none currently…read moreat the property. The office sent Quentin out with an hour. He was so thorough, detailed and personable. He explained every detail of the work that would be involved and answered all of my questions. He provided a detailed quote that was extremely reasonable. I feel very confident moving forward with Bear Valley Plumbing and Heating.

It took me a minute to write this review, as I've gone back and forth with it, but I just cannot…read morerecommend this plumbing company. In short, Jesse, the owner performed the usual BBL "bait & switch" on pricing. I was quoted $550 for the following: kitchen sink faucet bathroom sink faucet tub/shower combo faucet, including valves. I called a week prior to the job, and told Jesse, I was coming up from the South Bay, specifically for this, as I don't live on the mountain. We talked in detail about what was needing replaced, timeframe, and cost. We had a good chat, and he reassured me the cost/timeline. The day comes and his two plumbers were 45 minutes late, and I had to call Jesse asking for an ETA. Once the guys got to the house that's when they called Jesse confirming the installation, and now the price has doubled. I spent over $1000! I have a full-time tenant living in the home, I do not live on the mountain, and I did not have time to start calling more plumbers for estimates on how much this job would cost. I understand pricing can change once you "get in there" and see the job, but I spoke in detail about everything prior to booking... so now I'm just pissed, and being up against the ropes, I just went ahead with the job. Although the price was doubled, the work did appear to be done correctly, and everything was done in less than four hours. I haven't heard any complaints from my tenant about anything leaking or any other issues. It also took a week, four phone calls, and multiple text messages just to get an invoice from Jesse. Out of all the contractors and handymen I have dealt with on the mountain, J.O's Plumbing was by far, the worst. Don't waste your time, energy, or money dealing with him.

Genuinely the worst experience I've experienced with a business. I called Jesse looking for a…read moreplumber for a leak in my sink. He wanted to charge crazy prices but it was a Saturday and I needed it done. It is a rental cabin and I had guests staying there. I told him I needed someone by 1 and he said he would come 12-1. 12:45 rolls around and after multiple texts and ignored calls he said it would be closer to 1. I provided him the access code to the cabin as he would be there shortly. 1:25 hits and I am calling him multiple times because my guests left the cabin waiting for the plumbing to be completed. He ignores all of my calls and texts. I end up hiring someone else and told him I found someone else and that I no longer wanted to work with them. His guy then shows up 3 hours later and lets himself into my cabin when I have guests there???? I call him multiple times and again he ignores all of my calls. The other plumber I hired had arrived around the same time so I had to use his phone to tell Jesse's guy to leave my property. Jesse then of course decides to finally respond to me saying the job was done and that I needed to pay. I had his guy removed immediately after arrival so he was trying to scam me. NEVER EVER HIRE THIS COMPANY.

Excellent service. Nathan is great -- very good at communicating issues and complications -- there…read morewere never any surprises. I also appreciated that he tried to get us a less expensive but effective option until it became impossible when we discovered we had a sinkhole forming -- in this case, the city was right -- we needed to replace things to meet city codes (and for our own safety!). The solution to my septic plumbing ordeal began when I called Cisneros Bros. in the middle of the night meaning to leave a message, but surprisingly, after several calls (accidentally called several times in my stress) an actual person answered the phone. Nicole (who answered) must have guessed it was urgent even if after hours. The next day, I met Nathan Knapp who walked me through every single step the crew would take. (Thank you crew!). I was helping my parents with this -- their septic tank broke into a foul river of waste in their front yard. Neighbors called the city for help, we were cited to fix things immediately, and almost $18,000 later it has been fixed. I could not pay ANY company this amount without understanding what in fact they were fixing, how, and the different options. Apparently for many decades, we were not meeting city codes (we didn't know until this septic tank disaster). The cheaper options to "fix" the septic mess weren't really an option because the city citation did not allow the cheaper fixes, but also because we truly needed a major fix. Nathan and the crew (Jeff, Victor and Rogelio) were super hardworking at pumping out the tank and Victor luckily spoke Spanish who could better explain things to my dad. It's hard to pay a bill like this, but I recognize the value of it -- it was necessary, and I really don't think it would have been cheaper or done better by others. We passed the city codes with flying colors and we don't have to worry about a sinkhole or wastewater mess. So glad to have have a brand new seepage pit, new outlet lines etc.!

It was time to have our septic tank pumped, so I made sure to do my due diligence. After reading…read morethrough reviews on Google and Yelp, I decided to contact Cisneros Brothers based on their consistently excellent feedback--and I'm very glad I did. I first called on 4/13 and spoke with Caroline, who was incredibly personable and transparent. She clearly explained the pricing structure: $475 if the digging to the tank cover didn't exceed three feet, and $50 for each additional foot beyond that. I really appreciated her honesty upfront--it's refreshing not to be surprised by extra charges after the work is done. She also let me know that a complimentary camera inspection would be included after the service, which added even more value. On the morning of 4/16, I called again because my wife likes to prepare meals and beverages for workers, and we wanted to know how many people to expect. I spoke with Yasmin, who was upbeat and friendly. She let me know that a crew of three would be arriving and that the service would take about two hours. She also updated me that the arrival window had narrowed from 8 AM-5 PM to 8 AM-noon, which was helpful for planning. The crew arrived later than planned (no big deal), led by manager Nate, supervisor Lance, and a trainee named Hector. It was clear right away that this team, assembled by their "big boss" Arelic, was professional, knowledgeable, and respectful. I had several questions--probably six or seven--and each one was answered thoroughly in a way that was easy to understand. Nate even took the time to draw a diagram on his tablet to explain how the underground system works and what they would be doing. At one point, Nate had to leave for another job and confidently left Lance in charge. That alone spoke volumes about the trust and teamwork within the company. Lance did an excellent job leading the operation and ensuring everything ran smoothly. I also appreciated how he mentored Hector, making sure he followed all safety procedures and even offering him praise for his work. That kind of positive reinforcement says a lot about the company culture. Overall, I was 100% satisfied with my experience. From the first phone call to the completion of the job, everything was handled professionally and with care. I highly recommend Cisneros Brothers to anyone in need of septic services.

So our water heater was leaking.the day after Thanksgiving. We called 6 companies..they were the…read moreonly one to answer..from the start- the lovely Britney answered. Very sweet and profession. They had a very busy day but made it happen to come over . Mike arrived around 2pm. He was great! Put on shoe covers and headed to the problem! We cannot recommend Mike and this company beyond. We've had so many flakes for maintenance over the years.. Thank you thank you! Stress free! Yess!!

My first recommendation for a plumber in big bear. Always shows up when they say they will and…read morealways fixed the problem. They've always come through in ways other vendors have failed to...

A+! Action brought their "A" team and "A" game!…read more After 30 mins of paperwork and disclaimers, a few mins later my plumbing leak was fixed. Soon after they removed flooring, and drywall. They did an excellent job moving the drying fans and checking the dehumidifiers. Constant communication. I hope you never need them, but I'm glad I found this company on yelp. Very professional and ezcellent with my insurance claim. A+

Impressive service. Only company to pick up the phone or return messages in a timely fashion…read more Genuine concern for the client. They consulted with us on a mold issue. Highly trained professionals. I can see why they have nearly perfect 5-star ratings.

Ray came to my rental property in Big Bear to fix multiple issues. I have had a hard time finding a…read morereliable maintenance company to help me. When I called Ray he was very professional. He gave me a reasonable quote over the phone. He arrived on time. He installed a light fixture, cleaned rain gutters, repaired rain gutters and fixed a glass shower door. He was able to complete all of these issues same day which was very convenient since I am not a full time resident. I would definitely recommend him!

From the owner: Feel secure with our license and insured well seasoned handyman specialists. From basic home repair…read moreto flooring to plumbing ,painting to light electrical needs . We got you covered.