By far the most reputable truck service parts and dealer I have ever used. As an owner of several…read moreheavy duty trucks and diesel trucks K Neal international Hyattsville has always been my go to for parts and repairs they have the best prices on the market and are always loyal to their customer base is the sales clerks are always knowledgeable about everything that is trucks and heavy duty trucks. I always come into their parts department to pick up any necessary parts for my trucks the sales clerk there always knows exactly where it is and knows what I need based on my explanation. Overall this parts dealer is the best in the area and comes highly recommended to any.

Apryle Drews always provide outstanding customer service she always goes beyond the call to help…read moreout with getting the parts needed.

I initially came in to Baltimore Freightliner on 12/13/23 for brake shoes. I got home and realized…read morethat I purchased the wrong set of shoes and had to return and swap them out for the right set. Luckily another mechanic that works at my company was closer to Freightliner than I was, so he just made a purchase. I had planned to return them the next day but once the tractor was back on road I soon forgot. On 1/22/2024, I decided to finally return the brake shoes. I had the pleasure of being assisted my an employee named Hollice #442. He was extremely patient while we called my company (bc I didn't have the credit card, we had to verify over the phone). Hollice is very professional and stepped me through the whole process. Today I called the store and requested to speak to a member of management. I spoke with a gentlemen named Bruce who also was very nice. I wanted someone to know just what an amazing job Hollice had done.

For a moment I thought I was going to buy a plane ticket home because initially I was told it was…read moregoing to be at least 2 days before they can get to me. I don't know how Ashley was able to get it worked out, but my truck was done in less than three hours. They will have a repeat customer from me. Thanks all (especially Ashley.)

I purchased a 2015 International Prostar back in November 2018. I had several issues with the truck…read moreand each time I needed them, they came through. Now I must admit, the NTP Warranty they sold me was some trash; however, it was a part of a National Program with Navistar. John Kindley, my salesman, is very knowledgeable and honest. I will definitely purchase from him again. Brian Benicewicz and Sean Schneider are definitely Men of Integrity

Was sold a 2014 in 2018 that was supposed to be a "diamond renewed" unit. IMMEDIATELY began having…read moreissues and the warranty meant absolutely nothing. The salesperson did nothing, the sales manager disappeared. The UTC uses fraudulent practices and the Beltway repair shops aren't much better. Stay away from this sales center and the Beltway system of repair shops as well.

Avoid this place. They have had my trailer there for three weeks. I have called four times and…read morenot gotten one call back. I called today and they said that my truck would be done tomorrow. I flipped out, I still have not gotten a quote. They then said oh wait, we did not start the work he is going to send you a quote. I asked if they had started the work or not the woman said she did not know. The owner Mark would not get on the phone with me. I have never spoken to him. I am calling a local guy down the block to see if he could tow the truck to his shop for me. This is insane!

I have a fleet of 15 trucks we repair some in-house and send the rest to Mark at American truck…read more American Truck has fixed our complex DEF problems and other complex problems, with great communication and fair pricing. I highly recommend

I dropped my vehicle off for a DOT inspection two prior to insure my place in line. I also…read morerequested my A/C unit to be charged. my inspection was days behind and I was lied to saying that my unit was blow cold air but when I got in, it was still extremely hot. It required a new compressor and services that cost $4000. I don't believe a professional DOT inspection was completed because my air brakes have a leak of almost 10 psi when holding for 60 seconds. I would never recommend doing any kind of business with this company!

I did 2 weeks of work for this company and they stiffed me for the entire amount. This is a common…read moretactic of theirs.

After going to different states.... checking with everyone in the area the best bang for your buck…read morethe highest quality at the lowest dollar with no compromise. Salesman Jim Kerr sees you as a relationship and not a sale. Bought a truck for 17,000 less than the guys in Manassas and felt stupid for almost getting fooled. If you don't believe me check for yourself. Getting my second truck this week and it's been made easy by them. Highly recommended this place to anyone looking to purchase or have a tow truck built. I do believe they sell more than tow trucks and roll backs so I would go to them before going to anyone else.

From the owner: Maryland Carrier & Wrecker Sales is an authorized Jerr-Dan® dealership serving the Baltimore area…read more We are proud to carry a large selection of quality tow trucks that will last for years to come. When you are ready to invest in a new truck, our friendly and knowledgeable sales and financing teams are prepared to make sure your experience is outstanding. For all of your maintenance and customization needs, our service and parts department are ready to help. We value the opportunity to create a long-term relationship with our customers, and we do that by giving you the best customer service available.

Sitting in traffic and I had my right blinker on. He was behind me, as I waited for there to be an…read moreopening he Completely cut me off and whipped into the opening. I honked to let him know my frustration, but nothing not even an apologetic wave. Not sure about their actual service but if this is how you're going to treat people with your name plastered over the side of your truck, I'm going to let people know about it.

I had a problem with the overheating alarm in a 579. Went to the Pete store in Knoxville tn and was…read moretaken in very fast. While waiting I was asked if I wanted lunch and it is free. Never been treated with that much kindness at any repair shop anywhere. The truck was fixed fast and I left out with a smile. Thank you very much Knoxville Pete store. If I have any problems and I'm near you I will return. Great people, Great service. Thanks again, Phillip Eric Mauldin.