Yesterday was my first service visit since purchasing my new 2025 Civic Sport. When I arrived, I…read morewas greeted by my Service Advisor Raheem. He was very polite and accommodating. I felt very comfortable with his professional approach, especially since I was a Honda "newcomer." I particularly appreciated the time and patience Raheem spent answering my questions, even sitting in the car with me as he guided me through some on-screen procedures that I needed assistance with. Raheem embodies Sports Family Owned commitment to excellent customer satisfaction!

So I originally came in yesterday to collect the part that I ordered, which was the Honda emblem…read more(something so simple). I got there and they said they couldn't find the part... so I'm like I came for no reason i see. The guy in parts stated that we can reorder it for you and you can pick it up tomorrow. They said they can't ship it to my house or another dealer smh. Just overall an inconvenience to my day. I came the next day to pick the part up and asked for a complimentary car wash and they declined....just ridiculous. One of the worst dealers I've been to. If you must go to Honda go to the one in greenbelt and just ask for Lateef! He's great! Never coming back to this silver spring location again... Update: the owner gave me a phone call and apologized to my situation and I was able to get a car wash the following day. So I did appreciate that. Raheem was very kind when I came back in and got me sorted

I had an excellent experience with RPM Auto Center. Aria initially told my vehicle would be ready…read morein three weeks, but it was completed in just one week. My car has a unique blue/green color, and the paint match was done flawlessly. Thank you Aria for doing exactly what you said you would. Additionally, the interior of the vehicle was exceptionally clean and smelled like a brand-new car. I truly appreciate the care and attention to detail shown by the RPM team. Since I do not drive this vehicle often, (2019 with only 31,827 miles) it still feels new to me, and they restored it beautifully to the day I brought it.

I could have not received worst service. I needed a side mirror replaced. I was given the cost of…read moreit's replacement and made an appointment for the new mirror to be installed. When I arrived for that appoinment I was told I should wait for it would only take 20 minutes. After a hour and 15 minutes I asked how much longer and was told they are finishing the installation. Another 30 minutes pass and I was informed that they needed a different mirrow and woud be contacted when it the replacement would arrive. The bottom line is for a 20 minute initial installation I was at this shop 5 different days a total of over 6 hours and the job was not completed for worthless explanations; could not get it calabrated, we need another time to paint it, we are ordering a new one etc. The last visit I was told the car was being washed and it would be ready in 10 minutes - a complete lie. I asked for the manager and was told they were having problems installing it. All these visits I was misinformed, actually lied to, on the time frame to replace the mirror of which none were accurate. I left without the mirror replaced. Went to another shop, part was ordered and when it arrived, I waited while they replaced in in 55 minutes. I have used RPM a number of times with good results, but this experience could not have been any worse. ps I have never written a negative review before - but I feel this is extremely warrented.

this is the place to be shop knows how to do there magic i came from out of town and a lot of other…read moreshops tax for the simplest stuff but this shop knows service gave me a fair quote based on the job and got to work no waiting just magic! 10/10 would bring any car to them and they'll get it done!

Great service and respectable. Same day appointment availability. I called him up around 3 and told…read morehim what I was trying to get and got an appointment at 5. Got my GT SOUNDING LIKE A SCAT!

Honest, professional people running the place. THey only do what is needed for the car not extra…read more I have use them for my cars for about 30 years.

I noticed that my 1st review was over 10 years ago. I am still coming here even though I live in…read morethe middle of Montgomery County. They are the ONLY people besides the dealer I take my cars to.

I highly recommend Genuine Auto Repair! Jorge was awesome to work with- very transparent, honest…read moreand detailed/thorough. (I asked a million questions... and he was so patient) He repaired my transmission, alternator and a few other things on my second vehicle which had been parked for a while. Thanks to Jorge, and Arturo my vehicle is up and running like brand new again! Definitely check them out for all service needs! I would give ten stars if I could!

I had an unpleasant incident with Jorge as he broke my bolt for oil pan and has been taking my car…read moreon his errands. I no take my car to him and DO NOT recommend him!!!

Speedy's was so great! They replaced a flat tire I had so quickly! Literally it's in the name! Very…read morequick, efficient, and great customer service. I got a quality used tire for a fair price until I'm ready to replace my tires. I'd definitely recommend Speedy's and I'd definitely return for their services again.

Let me start by noting that if I could, I'd give these guys 100 stars. In the past whenever I had a…read moreflat tire or needed tire repairs, I've gone to the big name chains. On a whim this time I went online and found this place located conveniently on a main road between Laurel and Fort Meade. I had a slow leak in a tire, so I dropped by, talked to Leonardo, the owner, and about 10 minutes later I had a nail pulled out of my rear tire, tire fixed and reinstalled! Great prices too! About 75% cheaper than the big name tire chains on that same road! And it feels good to give your business to a local business! They are fluent in English, Spanish and Portuguese.

Lifetime warranty on a wrap kicked in after a really bad winter. No worries, Drew and his Son…read morebrought me in and fixed it up even better than it was before! Great team there.

Very overdue review, but well deserved! After my son's car was stolen, we came here to have an…read moreaftermarket alarm system installed--and I am SO glad we did. The owner and his son were absolutely amazing and took incredible care of my son every step of the way. After the alarm was installed, they recommended adding the Drone system for extra security. My son didn't hesitate, and it gave him total peace of mind. The customer service was truly outstanding--friendly, knowledgeable, and genuinely caring. I can't say enough great things about this family-owned and operated business. They went above and beyond and did an exceptional job. Highly, highly recommend!

I visited Hugo's Garage first time and very impressed with the unprecedented level of quality of…read moreservice Mr Hugo as sole owner and very knowledgeable mechanic who not only fixed my air conditioning issue on the car but also he went extra mile to do complete diagnosis on my car while waiting for parts getting delivered. I never seen any mechanic who is so passionate about his work and committed himself to find best solution for his customers at very reasonable price. I will taking my car for complete tune up and other services he recommended based on what may be needed depending what my dealer already may have done it already. He suggested me to find details about last service I did at dealer and what they replaced and accordingly he will take care of the rest. One very important thing I observed and he made my day....looking at my high end and well maintained car; he did not shown or demonstrated any greed like all other mechanic shops including dealers where I serviced my car to use scary tactics to force me to do any additional repairs or service to replace other parts like air filters, spark plugs and various fluids etc. Mr. Hugo is a great soul and has amazing skills and acumen. I highly recommend all who want to get their automobiles fixed to visit Hugo's shop. I will be suggesting all people in my network to get their automobiles serviced at Hugo's considering the quality of work and best value in this economy for our hard money well spent with very hard working and talented individual like Mr. Hugo. God bless Mr. Hugo and his families for doing such a great service to communities. Thanks Hugo for taking care of my air conditioning system as an emergency considering my wife's health issues while finding time with your very busy and hectic schedule. I will see you soon Hugo and thanks again for getting job well done.

I was quoted 2k for outer tie rod, wheel bearing, and fuel filter replacement at another place. I…read moredid bring my own parts, but they did the labor for 325. Will be back for all service!