This is the Best Vet! She saved my boxer from Cancer. Wonderful staff and technicians. I would…read moredrive hours to go here

Great friendly people my baby dog doesn't like to many people and everyone there made him feel…read morecomfortable! Eager even to go back I couldn't believe it! Very thankful for these people!

Great VET clinic. We just moved here from Louisiana and we have a dog with special needs, IMHA. We…read moremet with the vet Dr Katharine Foulke, and they had already communicated with our Louisiana vet and gotten Bodhi's medical records. We have a follow up appointment scheduled for December as our dog requires regular blood checks. Their fees were reasonable, $50 office visit and $45 for the blood work. The staff was super friendly and did all the preliminary work in gathering records from LA Vet, etc.

In the years since we started using Dr. Surbur as our vet we have had five different dogs. Each and…read moreevery one of them has LOVED going to the vet (if you can believe that) because Dr. Surbur's staff does a great job of making them feel special and loved. Dr. Surbur is very thorough and actually caught a rare clotting disorder that one of my dogs had simply because she was paying careful attention and noticed that my dog had a little bleeding around her gums. One time I had an after hours emergency and she met me at her office at night and took x-rays of my dog and helped me to make the decision to take him to Texas A & M for further care. While we were in College Station she called me a couple of times and checked on my dog and when he eventually died (not her fault, he had a congenital defect) she sent me a lovely gift to remember him by. Her office staff is excellent and it is easy to get convenient appointment times.

Not many Vets give free shots for dogs. Thankful that this vet did at Lowes parking lot.read more

No empathy nor sympathy in regards to my Acquaintance When…read morethe Pet Pot Belly Pig passed away. This animal was loved by the whole family and was told by a female employee "stop crying, it's just a pig"

Dr. Daigle is amazing. He has a conversation with you, not at you. Seems very knowledgeable…read more Provided pros & cons about taking care of a cyst. Knew to the second when our boy would come out of sedation. Since Austin German Shepherd Rescue also uses this vet office, who better to take care of my GSD's health care than Dr. Daigle? So why not a perfect five? With the exception of the vet tech that got assigned to assist with our appointment, the rest of the staff is another story. I emailed the office requesting an appointment since the phone line was busy. Two days later, I still hadn't heard from the office, so I called and actually got through to make an appointment. I filled out all the online forms and had all of my boy's medical records emailed over. We arrive for the appointment & the tech starts asking me questions that I'd already thoughtfully & completely provided online prior to appointment date. It was a waste of my time to follow instructions online only to have to repeat the process in person. In this, the office could use an organizational overhaul. Now my boy is reactive: fear, leash & fence; with a very high prey drive. Rather than showing me a compassionate smile, I could see the staff rolling their eyes at each other, just a total lack of empathy. I could also say, better competent than good bedside manner but, as this was our first appointment, the former still remains to be seen.

Terrible! Incapable of doing a simple urine draw without sedation for a 5 month old puppy.Dr was…read morerude and instantly referred me to Murcy hospital when I asked for Doggie the person that started the clinic. I did not know he sold the practice. Sp yes the building has been a veterinary clinic since 1990. However it was sold none of the professionalism,experience or capabilities came with it. If your looking for Dr Doggle level veterinary go to Murcy just as they suggested. At least they can be honest about this. I drove 1 hour from south Austin thinking I was going to the clinic i had been going to for years. This is strip mall veterinary care

We like our vet and our vet techs . The front stafff is always so friendly and welcoming even with…read moremy crazy energy lab of a little girl!

Get upset at this place they try and counteract your review with unannounced recordings of your…read moreconversations with them (as attached). I think everyone should be upset with them holding medication ransom to treat a $2.00 sick chicken, demanding a $85 dollar fee even before the cost of the medication. It's claimed I berated their receptionist wit profanity when actually I was berating the situation. The receptionist took it upon herself to to become offended at me being upset. After I canceled an upcoming appointment telling them I would take my business elsewhere. I received a return call where I was told I was no longer welcome there with my other Animals (that they have received THOUSANDS of dollars for treating in the past two years) as if they are on some type of higher moral grounds with their demonstration of fake compassion and empathy for MONEY. So the takeaway from all this is to understand there is no loyalty points or frequent user awards given here if you show you're a real person and get upset or see their act for what it is - they will simply let your animals die rather than care for them. In addition if they can survive and be fine without the thousands and thousands of dollars I spend there annually, they obviously don't need your money either. Apparently they have pulled the wool over enough people eyes and hold enough medication for ransom from sick animals to keep them in the $$$ for quite some time. Unfortunately, the needless death of Bloomers the chicken is inevitable. Ironically, I doubt the needless death of Bloomers will have near the emotional effect on their receptionist as one of their customers getting upset. They may need to relearn to fake their understanding and compassion to include the fact that people get angry and upset at times. Beware! you are being recorded and they will threaten to use those recording to attempt undermining any negative review. Perhaps be aware of any other undisclosed recording devices being used at this establishment, you just never know.

They asked if my cat was vaccinated over the phone when I set up my appointment, didn't say…read moreanything about it in person or ask for the records when I brought him in, and then vaccinated him after he'd already had all his shots and charged me double to get him neutered.

Roo was very comfortable and well taken care of for his shots today. Dr. Caffey was knowledgable…read moreand took time to love on him, answered my questions while performing the services. Very pleased.

This vet is amazing, and because of the amazing veterinarians here, they were able to bring my moms…read morecat back from deaths door, literally. We are so thankful for them. Our kitty Farty started bleeding one day, stopped eating and moving. We took him to an emergency vet, and they basically said there was nothing they could do, and he was fine. After 3 days or trying to get to eat, drink, ect we, we feared that we would have to put him down. He was fading quickly, and we hated watching him suffer. My mom wanted to try and took him here, and thanks to the doctors collaborating and trying to figure out what was wrong, they were able to bring him back to his old self after weeks of care. He had a severe undiagnosed UTI, hyperthyroidism, and possible IBD. He was on deaths door, we were so heartbroken, and because of the caring of this vet, they were able to bring him back to his old self. I also recently brought my kitty Tiny in a panic due to her not keeping any food or liquid down, and they fit me in and were extremely understanding even though they were short staffed that day. This is the best vet I've been too and I always feel listened to, and I feel like they care about the animals so much. Every time I'm here, the phones are ringing off the hook, and I can see why. This is possibly the best vet in the area.

Staff is very friendly and facilitates are clean. Everyone shows real care for pets and vet talked…read morewith over a medication change for my senior dog with arthritis.

My sweet Star, after enjoying her for 16 years, had to cross the rainbow Bridge assisted by the…read moreveterinarian at this clinic. We've used this clinic for all the years we had Star and if we were to ever have another dog I would use this clinic again. The staff is very caring and the veterinarians too. Yes, prices have gone way up in the years but that's the norm now, no matter where you go.

I have been with Hutto Vet for I think over 18 years. However I will NEVER go back and strongly…read morerecommend everyone find a new clinic. My son took his cat on Saturday morning as she hadn't been feeling well. After Dr Pratt going through a list of the most dramatic things it could be, he asked for a simple blood panel to start. He was informed that the results would be in on Monday. It was 9:30 am but they couldn't be bothered to get a urine sample at that time because they closed at noon! My son called on Monday but the vet was in surgery. He was assured Dr Pratt would call. She finally called at 8 but couldn't seem to get through. She didn't bother to try again. Another day with no results and lost for possible treatment. He called again Tuesday morning and was given the same run around. Dr Pratt was in surgery but would call as soon as she was free. I called that afternoon to let them know how upset we were! Dr Pratt had just walked into a room with a patient! So let me get this straight...we can left waiting for 2 days but she couldnt be bothered to leave a patient waiting for a few minutes to give us the test result! it's now 6 so we've lost yet another day of treatment IF there's something wrong and Dr Pratt still can't be bothered to call, leaving our pet at risk if somethings wrong!! PLEASE DONT PUT YOUR PETS AT RISK FOR A CLINIC WHO OBVIOUSLY CANT BE BOTHERED TO CARE FOR, SHOW AN OUNCE OF COMPASSION OR CONCERN