It was good in a pinch. We like places that have access to a camera and not use small places…read more Nonetheless I know they took care of our puppy

Trying to register a pet for boarding is a nightmare! They won't take reservations over the phone…read moreand the website registration process is buggy as hell. A very nice person tried to help me over the phone but in the end I COULD NOT BECOME A CUSTOMER.

I love this place they are wonderful at caring for my 2 cats. They verify everything that needs to…read morebe done to care for your pet as they stay there. Also sent me update on their care and pictures of my pet having fun.

Consistently good care for my pets boarding needs. Grooming prices have become a bit excessive and…read moreappointments hard to secure so hopefully that will improve.

Amazing staff! It is so wonderful to know that my puppers is so well taken care of when he is not…read morewith me!!

Rose had her first groom today at Barking Oats, and we LOVE it! 10/10 recommend trusting your baby…read morewith them! They were very accommodating and nice. Great customer service and grooming!!

If I could give zero stars, I would. My mother recently called Temple Veterinary Hospital Medical &…read moreSurgical Center to schedule an appointment, and what happened was so outrageous it deserves to be publicly documented. The staff refused her service outright, claiming she had "cussed out" and "verbally accosted" them during a previous visit. Here's the problem: She has NEVER been there. Not once. Not ever. Instead of listening when she calmly explained they were confusing her with someone else, the staff talked over her, raised their voices, and doubled down on their false accusation. They escalated the situation themselves, then blamed her for their own mistake. It was unprofessional, hostile, and completely unacceptable. To make matters worse, when she asked to speak with Dr. Gosney, she was told he "wouldn't" speak with her--again, based on an incident that never happened. No attempt to verify records. No apology. No basic respect. Just arrogance and incompetence. If this is how they treat someone who hasn't even walked through their doors, I shudder to imagine how they treat actual clients and their pets.

They don't listen to the client and gave my dog exactly what I asked them not to do. They then…read morestated I was in the wrong when I had a witness to the conversation. Beware if you ask them not to use certain types of drugs or vaccinations as they clearly don't pay attention to those details. Additionally we are going to a new vet because the waiting area and the patient rooms are in a disgusting state of not so clean. We had to pick up syringe caps left on the ground, and wipe up blood that was in the sink and down the edge of the cabinets. We had to keep our dog from trying to get into the mess left behind. It's unhealthy and a deplorable state I refuse to take our family member to. The young doctor is nice as can be and deserves a better place to work, the older vet never even said a word to us. Def weird experience

Horrific experience! When we started going there we had taken in our Boston Terrier from a family…read morethat her owner had died 2 ish months prior...WOW. SICKENING. We have been told we are no longer welcome, spent over 1000.00 at this place. We were told that they have horrible customer service and we didn't listen. PLEASE listen, these people are horrific and when asking them to provide a copy or to listen to what they heard (recording people without being told) we were told we could not hear the recording. DO NOT USE THEM. THEY ARE VERY BAD PEOPLE.

Get upset at this place they try and counteract your review with unannounced recordings of your…read moreconversations with them (as attached). I think everyone should be upset with them holding medication ransom to treat a $2.00 sick chicken, demanding a $85 dollar fee even before the cost of the medication. It's claimed I berated their receptionist wit profanity when actually I was berating the situation. The receptionist took it upon herself to to become offended at me being upset. After I canceled an upcoming appointment telling them I would take my business elsewhere. I received a return call where I was told I was no longer welcome there with my other Animals (that they have received THOUSANDS of dollars for treating in the past two years) as if they are on some type of higher moral grounds with their demonstration of fake compassion and empathy for MONEY. So the takeaway from all this is to understand there is no loyalty points or frequent user awards given here if you show you're a real person and get upset or see their act for what it is - they will simply let your animals die rather than care for them. In addition if they can survive and be fine without the thousands and thousands of dollars I spend there annually, they obviously don't need your money either. Apparently they have pulled the wool over enough people eyes and hold enough medication for ransom from sick animals to keep them in the $$$ for quite some time. Unfortunately, the needless death of Bloomers the chicken is inevitable. Ironically, I doubt the needless death of Bloomers will have near the emotional effect on their receptionist as one of their customers getting upset. They may need to relearn to fake their understanding and compassion to include the fact that people get angry and upset at times. Beware! you are being recorded and they will threaten to use those recording to attempt undermining any negative review. Perhaps be aware of any other undisclosed recording devices being used at this establishment, you just never know.

Dr. Blackstone was very good with my girl. She never wants treats from strangers, but she let him…read morehandle her. We are in antibiotics and watch mode. So far the limping has greatly decreased. No outlandish diagnosis, no ridiculous charges. Small town living is perfect for me!!

My granddog had surgery here to remove an object he ate. It was very scary but they were so kind…read moreand caring. Highly recommend!

My dog gets so excited when he sees he is here, I can't get him out of the car fast enough. The…read morefact that he is so excited to be there says it all.

Tracy sold the business to a very unethical person, Leslie Pratt. Last night I needed an emergency…read moreovernight boarding for my dog and they refused to give it back this morning. I am going to have to sue her to get my beautiful dog back.

I have to say, I was skeptical because my experience with past boarded dog training was not very…read moresuccessful. But Romeo, even though he is only 8 months old, is friendly, loving, and manageable with me, but overwhelming with company. So, when I realized I was dreading having company, it was then I knew I needed help, ok, I was almost desperate so here we are...LOL Here is what I love about Candice's system: First off, she comes to your home to evaluate the whole situation. She did not rush me; she took her time. This is big because, in the end, our dogs have to come back and live with us. Candice keeps in contact with you during the 2-week process. Being from Belton, Texas/Central Texas, she is very close to me. She made home visits during the training, bringing him to me so we could work together with his new skills, too. There are children at her home, so he was socialized with children, which is critical in having a family dog. I love that she took him to public destinations, too. Especially since we are working on him being my medical service dog as well. I am very happy with the results. I see a huge difference in his overall behavior, and so do all of the victims of his overwhelming affection prior to the training. Something else, not only does she know her business, but I enjoy working with her. Candice is very personable and warm. I really like her as a person, too, not a need but a great added bonus. Because I purchased the 2 week boarded training, I get unlimited private lessons. Bonus for sure, because no matter how well-trained our puppies are, we can have slips here and there. Lastly, she delivered him sparkling clean and deshedded... another HUGE bonus for me.

Candice does amazing with all of the pups she helps! She helped both my roommate and I with our…read moreindividual pups and addressed all of their issues. She really cares about the animals and made the whole situation seamless!

I cannot express enough to stay away from this place. We took our 14 month old Shepherd mix and our…read more3 year old husky mix there. We dropped off on a Saturday and got a call Wednesday night that our 14 month old was found passed away in her kennel. We picked both our girls up and got a necropsy done. Our 3 year old was in bad shape with sores on her, covered in urine and 6.5 pounds lighter. We later found out that our 14 month old died from dehydration and possible starvation. She had absolutely no food in her stomach or even small intestines. Please stay clear and protect your fur babies. We have asked for refund and have not gotten it.

From the owner: The happiness and well-being of animals in our care is priority. When they are with us, your pets…read morebecome ours! Come see us Grooming, Boarding, Day Care and Training!

Marissa and Nina have worked magic on my foster fail, Cammie Marie Pibble. She came to us very…read moreskittish, malnurished, and scared of everything. She also came to us thinking other dogs were food not friends (she needs to hear the sharks in finding Nemo again apparently.) After nearly 4 weeks of board and train, Cammie is learning to peacefully (and obediently) coexist with the littles. I am so proud of my pup and in awe of Marissa and Nina for the profound difference in Cammie's confidence and ability to follow direction. She is so happy with her new found calm state that all I can say is that I wish I had dropped her off sooner!! They come to you to pick up your pup and provide progress reports along the way. They are truly dog whisperers so if you have any training needs, they are the ones to call!

I can't say enough great things about Nina (and I'm pretty sure my friends and family are tired of…read morehearing about our training with her). We adopted a Belgian Malinois from a local rescue and started working with another trainer as soon as we brought him home. I can't tell you how many times I tried to walk this beast and would come home crying because "I will never be able to just go on a leisurely walk with him!!" We then met a man with a malinois also who raved about Nina, so we decided to give her a call. Ladies and Gentlemen, not only does our dog now have amazing recall, he walks beautifully on a leash but is actually able to be an off-leash dog most of the time! Having a working breed dog is not something that most trainers are used to working with (and no, a lab isn't the same as a malinois). Nina knew exactly what to do with our pup and gave us all the tools we needed to make him a happy, well trained dog.