Great veterinary team of doctors! We are new to the Temple area and were very surprised that they…read moredon't take appointments, but so far, we have never had to wait long for my cats to be seen. Doctors and staff seem very professional, friendly, courteous, and knowledgeable. I've never felt rushed and they also carry a large supply of pet food and supplements at a good price! Their location is easy to access and we will be returning on a regular basis!

If I could give zero stars, I would. My mother recently called Temple Veterinary Hospital Medical &…read moreSurgical Center to schedule an appointment, and what happened was so outrageous it deserves to be publicly documented. The staff refused her service outright, claiming she had "cussed out" and "verbally accosted" them during a previous visit. Here's the problem: She has NEVER been there. Not once. Not ever. Instead of listening when she calmly explained they were confusing her with someone else, the staff talked over her, raised their voices, and doubled down on their false accusation. They escalated the situation themselves, then blamed her for their own mistake. It was unprofessional, hostile, and completely unacceptable. To make matters worse, when she asked to speak with Dr. Gosney, she was told he "wouldn't" speak with her--again, based on an incident that never happened. No attempt to verify records. No apology. No basic respect. Just arrogance and incompetence. If this is how they treat someone who hasn't even walked through their doors, I shudder to imagine how they treat actual clients and their pets.

I picked up my 3 cats and 1 dog yesterday at vet boarding. One of my cat who is deaf has something…read morewrong with his nose .. I called front desk .. They told me kennel director said my deaf cat was fine when took him out of cage .. I disagree with them .. I even send picture of my cat nose thru e mail but no response.. They hung up on me .. They lost my business with them .. I want talk to Dr. Gary Goosney about my cat nose but I will not talk to front desk anymore.. He is best vet but I will not bring my animals back for vet boarding ever again.. So far I had bad experience with groomers and vet kernel director.. Plus front desk lady hang up on me ..

The best Vet in Texas! He's the real deal, brilliant, smart, talented & very well respected. He…read morespent his life dedicated to his purpose & still found time to develop his passion. He' built an amazing hospital there in Temple! He will be forever missed the day he retires! Thank Dr. Gosney for your service to both our country and to your community you are a true inspiration! This Dr. neutered my Grayson Ross when no Vet here in the DFW would due to the facet he had enlarged heart. I drove from DFW to Temple, Dr. Gosney ran some tests confirmed yes he indeed had enlarged heart. He asked if I still wanted Grayson neutered and I said yes as long as he would be fine. So, Dr. Gosney asked me to wait in the lobby and he would be back shortly.... 20 min later Dr. Gosney comes out to the lobby with Grayson in tow. I was like ... is everything OK he replied of course he is. He's all neutered.... lol . I was born and raised in DC so I was a bit naive to the possibility that Grayson could just Castrated with a local. I was relieved and laughing at the same time. As I was walking out of his newly built Vet Hospital I realized in that moment both Grayson & I were blessed to have known Dr. Gosney. I am sure there are over a hundred(s) of these heartfelt stories that could be shared about this talented & brilliant Vet .... Dr. Gosney. Grayson crossed over the rainbow bridge this May, after living 14 wonderful amazing years.

Dr Kilgore is an amazing vet, who loves animals. I was out of town one time when someone brought my…read moredog, Wolfie in to him that had been bitten by a rattle snake, he called me to let me know what was going on and treated wolfie and put a cast on him, and told me not to worry about the payment until I got home. I got home and Wolfie had chewed his cast off, I called to let Dr Kilgore know, and he told me to bring him in, and he would replace it. When I got there he did just that, and did not charge me for it. Next, My grannies poodle was dying she brought him to Dr Kilgore, and he sat right there with her until he passed, she said he was crying right along with her. He is a truly amazing vet. I now live in Canada, and I still take my dog to see him, and get her flea and tick pills from him. Wouldn't have anyone else. I've been going there for over 15 years and he is the best vet in the area hands down.

Never got to Dr Killgore (West Falls Vet Clinic) in Rosebud. I called sobbing telling the woman my…read moregoat wouldn't make it and that she had been dewormed and given a shot but that she was going downhill fast and. Her response was to rudely tell me "Then you can go back to them". When I told her Marley's vet wasn't available she continued to be rude and tell me that she wouldn't take Marley. Not because she couldn't but simply because I had gone to another vet before. Please do not give these people your money, they do not care about your beloved pet. This is not the first time she has been this way with us.

Dr Duel took excellent care of my dog. We love her!! She gave me tips on helping my dog lose some…read moreweight and she knows animals.

Dr. Duel is an excellent vet! Years of experience, straightforward with explanations of her exams…read moreand aftercare. Trustworthy. Reasonable cost. I know my pets will receive the best of care with her.

New to the area and took my German Shepherd in for his annual and boosters. I also told them he…read morehad been very lethargic and not acting like himself and to check a growth that had been looked at the year previous at by our last vet. The tech was the best part of the visit. She gave our boy his boosters and listened to my concerns. The vet did not examine my boy. He did not listen to his heart and lungs, he did not check his hips, nor any other type of wellness exam. He looked at the growth and suggested surgery to remove. Overnight our boy declined further and we went to a different vet that provided an actual exam. It was discovered that he has an enlarged spleen (twice the normal size) which would have been discovered had there been an actual exam. Would not recommend this vet for your furbaby.

Correct me if I'm spelling it wrong, but Ryan was very nice on the phone while scheduling for my…read morecats appointment. It might now sound like much but I have called multiple vets to schedule an appointment and they were rude. Might've just caught them on a bad day?. Thank you Ryan for your customer service! Your hard work will pay off in no time!! :)

I was blessed to have an appointment with Dr. Chang the day she opened Woof. She and her staff have…read morecontinued to be absolutely amazing and filled every need I have ever had for my fur babies. I don't know what I'd do without them.

We've been Woofers for a few years. Dr. Chang is a rockstar. Period, bar none…read more Front desk person just lost Woof our business. I don't have to put up with snippy & feeling like I am an inconvenience every time or I'm being done favors trying to schedule an appointment. Probably a generational gap thing but just smiling would be nice. Done. Taking Swiftie our Goldie & our two cats. Thank you Dr. Chang we wish you every success.

I came in to get my dog an allergy shot and was charged a $40 office visit fee because that doctor…read morehadn't seen him before. Never mind the fact that my dog is completely up to date on vaccinations. They had him for approximately 5 minutes in the back to give him the shot. 5 minutes of your time and you charge me $40?! The shot itself is almost $200 but I guess they didn't make enough off the shot. It's so frustrating how vet's always feel the need to scalp you! *** I am updating my review to reflect the discussion I had with the manager. He reached out to me to ask about my review and explained the veterinarians policy as well as why it was a policy. I appreciate that he took the time to reach out, to explain, and to validate my feelings on the matter. While I still think the policy is ridiculous, I understand that is a licensing issue and therefore primarily out of their control. I will be giving them another chance as I feel their communication on this matter warrants that.

Very Impressed with the care given to my critically ill cat, from the doctor to the receptionist!…read more They were compassionate and accommodating in every way! My cat is now getting better and looking to a full recovery!

I, too, took my pets to Dr. Kubiak from 1977 until he closed his practice here in Austin. He saved…read moremy St. Bernard after a full stomach twist emergency operation. Back then, the fatality rate for big dogs with full stomach twists was 98%. He survived the surgery, but the next part is making sure that infection doesn't set in or they go into shock. Mine went into shock 4 days later, but Dr. Kubiak saved him. I can never thank that man enough. He was the best vet because he went to the best veterinarian school in the country, Texas A&M. (And this is coming from a UT Longhorn!)

After a bad experience with this vet, I googled him and learned that he has worked at many…read moredifferent veterinarian clinics - a few years here ... a few years there. He is at or near retirement age. The only reason I saw him is that he was filling in for my regular vet. And, sadly, he has gone to work for my regular vet two days a week now. My regular semi-retired vet has reduced his work hours to about 16 weekly. Two new vets fill out the clinic's hours. All he had to do was check over a new rescue dog and give her the rabies and other shots. Instead, he decided to clip a nail without asking if I wanted the nails clipped (which I always do myself at home) or warning me what he was doing. All of a sudden, the dog in my arms was bleeding and in real pain. The flash of satisfaction on his face made me realize that this guy was not acceptable to me as a vet. His follow up conversation with me (1) did not include an apology of any kind, (2) included a warped view of dogs and pain, (3) and, blamed the dog for being in pain. Surreal .... very surreal. I have owned dogs and taken them all to vets for over 30 years. This is the first veterinarian that I have ever been afraid of having near my pets. Although I have used and loved my current practical country vet for ten years, I have decided to move to a less convenient vet practice to ensure that Kubiak will not have access to my animals.