These guys were so SO HELPFUL!. The turnover was about 30-40 mins. I think that waa great timing because I arrived around 3pm. The team was friendly, professional, and (as I already mentioned because I REALLY needed it) super helpful. I am definitely going to refer this spot to others. read more

I drove 25 minutes to come here on a Saturday because yelp said it closed at 12:30 and it was CLOSED. They don't open on Saturday at all. Wasted my time and now it's too late for me to get to another one :( read more

Excellent friendly customer service. Very helpful with the processing of a disabled window placard. Good local place to know about.

Excellent customer service. Short wait times with walk in service. Ensure you have proper documentation and you will not have any problem. Decent prices for their services, especially with the lines at DMV's in Miami. I will continue to use their services for future needs. read more

Quick, great service, the employees speak spanish and English. Would come back if needed

The staff was responsive to the phone when I called, and the wait was maybe 10 to 15 minute tops when there were 8 numbers ahead of us. As other reviews mention, service is quick and efficient. The most painful part of coming here is the parking (but maybe it was awful because I came during lunch time. They're pretty quick in such a small space. read more

Customer service rep was extremely rude she has NO customer service skills she needs training on treating people kindly. Young women with glasses sitting on register 6. She Rolled eyes at customers and was both rude and did not seem helpful. She needs to learn to explain things to customers not ask the person next to her. Very unprofessional and has no clue what her job is. She's supposed to provide service not rudeness read more

Great location and service! Even though it sucks going to the Tag Agency because of the typical stress, this place and employees make it well worth it. read more

I went to the West Flagler Auto Tag center today and had the pleasure of receiving excellent customer service from Annette. She epidomizes excellent customer service. My experience was an exceptionally quick process and one smooth transaction from start to finish because of Annette!!! I would highly recommend this location for your next title transfer or vehicle registration renewal!!! Thanks! Dave M. read more

When 20 people were waiting and my brother and I were already being helped, the manager called in all of them to celebrate someone's birthday. They left everyone waiting for 30-40 minutes. this is so unprofessional who does that? People were furious. You celebrate a birthday and leave customers waiting, do that after hours!!! Dont recommend read more

I've renewed my car registration here for the past 3 years. Even though they are always busy they are always fast and accurate. Painless process. This last visit, the guy who helped me also went the extra mile to FINALLY update my owner information in the system- the dealership had input completely inaccurate information and it had been creating issues for me for the past 5 years. I definitely recommend for auto related title, plate, registration tasks. Everyone working there also speaks Spanish and English. read more

5 stars for the best ran and best staffed DMV in all of south Florida . Super nice staff, well organized and structured. And great fast service ! Whoever runs this, solid work ! read more

Absolutely the best tag agency that I have gone to in over 30 years. I learned so much from Benny. He patiently explained everything to me. In addition, the wait was reasonable on a Saturday morning. I followed up with the details on a Monday afternoon after finalizing my insurance. In addition, the ladies in the front assisted me by retrieving insurance quotes as well. I will only go to this tag agency from now on. Thank you! read more

This is BY FAR the best tag agency I have ever been to. I only had to wait 10 minutes to be assisted (due to having 5 people in line ahead of me), they had plenty of staff to assist customers, and I would highly recommend them. Irene assisted me and she was inredibly nice, courteous, and very helpful. This place is a GODSEND! 6 STARS! read more

Fast and accurate service. The wait is not bad most of the time. Coffee counter at the Cuban restaurant next door is nice to have.

line moved at a good pace. although the two ladies that attended me had unprofessional service

Evelyn Mejiha She is the worst employee here. She was so rude on the phone and not at all helpful. I had a horrible experience with her and just wonder how can this lady be so arrogant. Despite of me being polite all the time, that lady was constantly rude. I just got a new tag for my car and this lady didn't provide me the registration. Most horrible lady I ever met. read more

This Tag Agency was great! I didn't have to wait in a long line and Daisy was extremely courteous, helpful and accommodating. She helped me take care of my new tag in just a few minutes and helped me take care of a couple issues. Thank you Daisy! read more

I needed to renew tag and keep original name. Excellent customer service. Fast Service for Walk-ins Highly recommended.

I went in during my lunch break from work looking for quick service and Annie took care of me right away. She was professional, kind, and extremely helpful. Annie answered all my questions and explained everything to me and also gave me a copy of all the paperwork. I highly recommend this place to anyone who needs reliable and fast assistance. Thank you Annie! read more

West Flagler auto tag agency are very efficient and helpful. I would recommend this tag agency over any other in Miami

I would always go to the Sweetwater agency until a co-worker informed me about this location. The best thing about this particular tag agency is the fact that for some reason, it doesn't get as busy as others. I was in an out in about 10 minutes. The lady who attended me was cool but that's always subject to change. 3 stars! read more

What an improvement! This place has really picked up their game since changing owners about a year or so ago. This was my second time using their service in the last 6 months and I was in and out during my lunch hour both times! I feel especially lucky to have been helped out by Daisy this time around. She was quick, friendly and thorough. I am going to recommend this place to everyone I know. read more

I come here for my registration needs and each time I come here I'm treated very nicely and all the process is quick! Annette is always very kind and helpful! Micheal had a bew haircut looks so cool! read more

First time there, no one else in the place so excellent service from the blond woman. Second time there, I'm standing quietly in front of three receptionists. No acknowledgement. Instead they talk and laugh with each other ignoring me. They need to be considerate of walk in customers. read more

I visited this tag agency today to swap my tags from CA to FL. I was expecting to spend hours in line. To my surprise, I got the new tags and registration in less than an hour. The whole process was smooth. Jr. the guy who helped me was very professional, friendly and knowledgeable. I def. recommend them . read more

Great service for a customized tag. Irene is very attentive and helpful. Quick and friendly! Thanks! read more

Take it from the ROKKETT, this are great workers, professional, knowledgeable, fast and friendly. Will continue to go to this place.

Excellent Service. Best Car registration experience I have had in my 47 year life. Patient, friendly and worked together as a team making sure all customers were taken care of in a timely fashion. Great job to Danielle and her coworkers. read more

Renewing a tag can usually take 1 hour wait. I waited 30 mins, very quick service. Oh, is cash only.

If you are looking for a business with a complete lack of understanding of the concept of customer service, consider your search complete! Long wait times, check. Unfriendly people, check. Uninterested staff who are unable to answer basic questions, check. To truly turn up the dial on your experience, try calling them. Congratulations to West Flagler Auto Tag agency, you've left a lasting impression on me. read more

I recently had the pleasure of visiting West Flagler Auto Tag Agency on two separate occasions. Both times, it was a great experience. Annette helped me and she was a pleasure to work with. She was courteous, professional and very knowlegeable. She truly made it very easy to renew various truck registrations. The second time I had to go back, it was almost 5pm and even though they were about to close, Annette again, was very friendly and helpful. She is bilingual and truly a pleasure. Her customer service is excellent!! I highly recommend this tag agency. read more

In and out!!! Fast and friendly service, have all of your documents ready and cash in hand and you are good to go!!!

I visited today to swap my current plate for a specialty plate and renew my annual tag. As you walk in, you take a number and wait. My wait was under five minutes, and the entire transaction took about another five minutes to complete. The woman who helped me knew her job and was quite pleasant. Based on my experience elsewhere, this kind of excellent service came as a shock. My advice: Use this agency for your tag/license/title needs. read more

This place is friendly and professional. They are organized and work fast. I would go there again anytime! Great place.

Twice I went to a tag agency close to my house and twice they put me on a huge mission. This place never lets me down. I've learned my lesson and im always going here for my auto tag business. It does get packed sometimes and older people like to try and cut in line. But overall its worth it to know they will go out of their way to help you get the issue resolved. read more

Terrible place no customer service. They don't care typical for government, but all these tag agency's are private business. That's why they charge so much. They feel no one wants to waste time going to downtown so they feel for little fees here and there people will put up with there rudeness. read more

This place sucks. If i could rate them with 0 star i will.No sense of customer service at all. 4 employees doing nothing and having people waiting for more than an hour. Never go to this place ever again. read more

People in there have big time attitude I have customized 2 tags at the same time and both are not even the way I wanted.. They act like a government office even thou they are private.. Top of that they act like they do favor to you even though you pay them!! I regret that I have went there big time!!! If you have to go there deal with a man instead of women there.. read more