This place has you in and out in no time. Just make sure that you go there with cash cause they don't take credit cards and they don't take debit cards, but the service is very fast read more

I see very strange that only here they accept cash I don't know if we are going back in the past or is it that the ATMs you have in the place charge 4 usd of commission read more

Very quick service! I will be recommending this agency to my family in the area. The clerk who assisted me was very nice.

Buenos dias; Les recomiendo que nunca vayan a esta agencia;La supervisora es una grocera, peliadora y gritona; La atencion es pesima, ya que tenian 3 cajas para atender clientes comerciales, las cuales estaban siempre ocupadas con estos clientes comerciales, que se demoraban casi 2 horas; Tenian otras 2 cajas, que atendian solo renovacion de registraciones, ya que esas personas que atendian esas cajas, no sabian hacer otra cosa (dicho por esas mismas personas); Y finalmente tenian solamente una caja para atender una fila larga de clientes, que van todos los demas servicio. Hace dos anos, yo fui, y la atencion era 5 estrellas, pero ahora con la nueva supervisora y su organizacion desastrosa, la atencion es horrible!!! read more

Costly mistake. I come to find out they made a HUGE mistake 2 years ago on my registration, they submitted an incorrect insurance information to DMV, long story short, my license got suspended for a couple of weeks in 2018. I contacted Tallahassee and other state officials and they've all come up with the conclusion that this tag agency input the wrong information and there's nothing than can be undone. I requested copies of the documents from that date to prove my case and they denied to give me any paperwork. Now I must live for the next few years with a suspended driver license record causing my insurance rates to rise due to this negligence! It's unfair to have to pay the price for someone else's mistake. I urge everyone to stay away from this agency. Sketchy place to do business with! read more

Very quick service ! Had no issue at all was in and out on a very busy day ! Only thing is they do call out the numbers very low and quick so it's very possible they may skip your number if you're not paying attention. read more

You can get in and out of here very quickly because they have so many people available to help you. That is the good part. The bad... they ONLY accept cash for payments. I personally don't carry $1000 around with me. read more

This is the worst tag agency ever! The manager Maria was nice but they have one very rude lady working in the first window. She does not know how to treat the public or even how to do her job! And has emotional issues. Stay away from this place. Go to the other tag agency in Hialeah and you will avoid headaches and getting upset. Plus the place seems new but is already run down, dirty and with a nasty broken bathroom. Whoever is running this place does not care about customers. This should be a minus one star review. read more

The girl that answers the phone has no phone educate what so ever!!! Nobady knows English the girl hangs up on me everytime I call! I called 5 times. Like seriously you should know your ps and qs by now it's a shame you can't answer a simple question!!! read more

Excellent professional service. Great building and atmosphere. I highly recommend this Auto Tag Agency.

This place is disorganized, Cash Only but they conveniently own two ATM machines that charge $3 fee for withdrawals. They give misinformation, causing a waste of time. The staff is too busy gossiping to attend to the overcrowded room. A one star rating is far too generous. read more

Convenient because it's only a 5 minute drive from my house, I decided to come here to renew my auto tag. Parking is tedious. Be careful, because it's very narrow. Upon entering, the area is pretty much what you would expect from a business in Hialeah Gardens. It's freezing cold, so I recommend taking a sweater just in case. The wait wasn't so bad. I came in on a Thursday morning, at 9:15am, grabbed ticket #13. The monitor on the far upper left showed they were servicing #6. When it was my turn, the attendant was friendly and fast. My receipt read 9:46am. Tip: Make sure to bring CASH! They don't take anything else. read more

Omg people try avoid this tag agency. Such a bad service. First of all, we are still living in the covid days. People do not follow the 6 feet social distance. Second, I grap a number and sat down. I distance myself about 5 seats away from the other person. After, waiting 10 mins and stood up and ask the lady at the front desk if there were going by numbers since they were not calling any numbers. I asked her are you calling by numbers. She did not answer. I asked her again are you calling by numbers again silence no answer and she looked at me like I was another planet. I said you are very rude. She answer is not your turned. I said I never ask if it is my turn or not. Didn't you understand my question. No answer. I got very upset and told her this is USA learned English. And I walked away. Please people don't waste your time going this place . They treat you like your a piece of s. Plus they don't accept credit cards. Is CASH ONLY. In these days of covid I will not want to carry money with me. I don't understand why cc is not accept and I don't want to ask either since I was ignore completely. Wow!. Terrible, terrible customer service. If I were there boss I will fired her on the stop. Don't come to this place you will waste your time. I gave one star because it has clean floors. That's it. You're better off driving a few miles more to get better service than this place. This place is for the birds. read more

The only reason that I gave them 1 star is because 0 stars is not an option. I came in at 5 o'clock with an hour to spare thinking that I had plenty of time but I was wrong. I can get into all kinds of details but I will save everyone the read. Bottom line is that they found every excuse to stop helping people around 5:40. I would stay away from this place at all costs. Horrible place read more

Rude rude rude OMG chusmeria cubana 100% and some of them don't speak English. I don't mine that part because I'm bilingual but they're so rude. Keep away!!! read more

Avoid this place at all cost while this rude,unprofessional ,uneducated idiot still works there . She is rude with no people skills what so ever will hang up your call even before you could speak.Called to ask for office hours ,becuase due to coronavirus every office works different hours. This beast answers me and acts as if she can't hear me ,next thing I know she hanged up the call ,rude overall and disgusting attitude. I called the second time and she was still having this ugly attitude so I asked to speak to the manager . Got transferred to the assistant manager who tells me right away that this 'person' has had numerous complaints againts her from other costumers like me . I am still baffle as to WHY SHE STILL THERE if that is the case?! Please Maria and whoever else is in charge of this office FIRE HER or else she will continue to spread her hateful attitude to every costumer that comes in contact with her. Probably doesn't get no love at night and she comes in the office and takes out her frustration on innocent people. Management needs to take this matter serious. read more

the worst tag agency you can go ever, they don't respect the line, they don't answer questions, workers here are literally like in other place doing something else, they pass in line who ever they know even if they're not in line, also are very disrespectful, they are working they aren't doing you a favor, you are paying for their service, this is the worst tag agency you can go ever, just avoid coming here read more

Just went to renew my tag. Fast, easy and friendly environment. I didn't wait more than 10 minutes. It is cash only so come prepared.

If I could give this place zero stars, I would. I agree with the previous review. This place is a mess! I needed to get a tag replacement due to an accident (another driver rear ended me). I had the police report and the damaged tag but they insisted that they would not waive the $42 fee when it says on their website that the fee would be waved in this case. I even called other tag agencies in the area and confirmed that the fee would be waived. This is the only agency which gave me the wrong information. I wanted to go to this agency because its closest to my house. The employees are misinformed, they are not educated or aware of policies and procedures for the State of Florida Department of Highway Safety and Motor Vehicles. Besides the fact that they don't know what they're talking about, they are extremely unprofessional and rude. The "manager" "Ema" even hung up on me and told me to go to another office instead. Save yourself the trouble, and drive a few more minutes to Miami Lakes and you'll receive better customer service and better results. read more

I wouldn't bother going to this place if you don't speak Spanish. I'm bilingual but I prefer speaking English. When you pull a number to wait your turn...they call the numbers in Spanish. ONLY Spanish and if you nervously look around for the ticker...there isn't one. I had to confirm that they called my number. At the window the woman that was supposed to attend me became visibly upset that I requested someone that spoke English. The next woman wasn't pleasant either. She was snappy and had the customer service skills of a fork. I had to ask her to calm down and stop yelling at me while I was trying to explain my situation. When I asked for a manager she told me she wasn't "yelling at me" it was just loud in there. It was loud but projecting your voice doesn't mean you have to add attitude to your tone. She walks over and tells the manager her version of what just happened in Spanish, which of course paints me out to be hypersensitive. Which further upset me because remember folks, I'm bilingual. Anyway, the manager ended up resolving my issue but I am never going back there again. Horrible service and it's disturbingly gross. The unisex restroom didn't even have a seat. read more