My daughter had to go for a title change at hammocksFlorida tag And title and a young lady helped her. Her name is Eddiemary and this young lady reminded me of my own "daughter"because she was so technically savy. She even told me how important it is to give back the tag on the car that was registered to me and turn it in right away because it's not a GOOD IDEA to have it registered to my name and laying around because it could damage your driving record.. it's a good thing i listened to eddimary and made a great decision to be careful with my papers and "tolls" because it was a great way to make a good point out of that particular situation. Thanks hammocks auto tag Florida title for helping my daughter may god bless all your employees and help grow your buisiness. read more

Ridiculous wait time, extremely slow staff. Need more employees and more efficient way of assisting customers

I have been using Hammocks Auto Tag Agency since I first moved to the area many years ago. Established in 1991, this agency has been diligently serving the community for over three decades. The truth is, with the advent of online services, it's not necessary to visit in person as often as before. In fact, it had been eight years since my last visit. However, I recently sold one of my cars and needed to transfer a personalized license plate to my BMW, so I decided to head over on a rainy day, hoping it wouldn't be as busy as I remembered. To my delight, when I arrived, the place was empty--yes, you read that correctly. There were five or six employees behind the counter but zero customers. I was warmly greeted by a very friendly security guard at the door and then proceeded to the counter. Remarkably, this place is exactly as I remembered it; nothing has changed in all these years, not the employees, not even the color of the paint on the walls. The employees were all very friendly and attentive, and my tag transfer was completed in less than 10 minutes. It's amazing to see that there are currently 120 specialty plates available in Florida in support of various organizations, including state colleges, universities, and sports teams. Overall, the Hammocks Auto Tag Agency served its purpose efficiently and effectively. While I may not need to return for another eight years, I'm glad it's there and how quickly I was taken care of this time. Highly recommend! read more

Hammocks Auto Tag Agency - Hammocks Tag Agency - Registration Services Near Me - Miami, Florida

An incredibly professional and fast moving service; came in while line was almost at the door and was out in 15 minutes!! The staff is friendly, helpful and ready to answer any questions you may have. This was my fourth year using this location and will be so in the coming years....GOOD JOB BY ALL read more

I don't go anywhere else to renew my car registration. The lines go by quick. When I got to the front I had a hold apparently because I had a $6 toll from Orlando which they gave me the number to call to resolve the issue. Once I finished they said I could just go to the front of the line which I am thankful for but I felt bad and wasn't in a rush so I did the line again. I feel like this is the fastest and most organized place I've done when it comes to dealing with car registrations. read more

I feel compelled to share my highly unpleasant experience with this tag agency. On December 30, 2024, I visited the agency to replace my 10-year-old personalized license plate. I was informed that, in addition to replacing my plate, I was also required by law to renew my vehicle registration for two years, as it was a personalized plate. I proceeded to pay all necessary fees, including agency fees, the cost of the plate, and the two-year renewal. On February 5, 2025, I received a call from the agency notifying me that my license plate was ready for pickup. However, upon arrival, I was informed that I needed to pay additional fees because, while my registration had been renewed for two years, my license plate had only been renewed for one year at the time of my initial visit. I spoke with an employee named Judith, who stated that I would need to pay the additional fee in order to receive my plate. When I asked why I had been required to renew for two years if a one-year renewal was an option, I was told that no one had provided that information. Judith then left to speak with someone in the back, and another employee, who refused to provide his name, came out to reiterate the same information with a dismissive attitude. He stated that if I wanted my plate, I had to pay, implying that the misunderstanding was on my part. I expressed my frustration, explaining that I felt my license plate was being unfairly withheld due to the agency's failure to properly inform me of my options and associated costs. I ultimately paid the additional fees under protest. The owner, Mike, then came out to explain the charges. I conveyed to him that his employees need better training to ensure that all fees--government-mandated or otherwise--are clearly communicated to customers in advance, rather than at the time of pickup, so clients can plan accordingly. Overall, this agency lacks proper customer service, well-trained staff, and transparency in its fee structure. It is disappointing that such practices are allowed to represent the state, as they create unnecessary stress and financial burden for customers. When rating this company, if Zero was an option, that would have been applied. read more

This place is convenient. The service is quick. The employees were nice. Most importantly the wait times were not long

Excellent service, very courteous and professional. Was a few minutes early, they open at 9 am by 9:09 I was finished getting a copy of title and walking out to enjoy the rest of my day. Highly recommend. read more

Went on a Saturday no appointments. Didn't wait more than 15 minutes. Fixed everything that I needed done.

Terrible an error on their part suddenly became my problem. Never going agin!!!!! Super rude staff no customer service at all

best service ever fast easy and staff was very helpful went in for and antique plate and a plate for my daily driver everything went so smooth read more

My husband passed away due to covid on September of 2021. I went into the tag agency to get the titles of our cars, transferred to my name. This way I can sell one of my car without issues. Liz was the person who helped me out and she was amazing! In less than 20 mins, she processed everything and the titles were under my name. It's not by appointment and I thought I'd have to wait forever, but truthfully 30 mins wait isn't bad at all, compared to other agencies. I will for sure be recommending this tag agency. Liz is great and very professional read more

Pretty quick service but only been during mid day during the week. Titled and licensed several cars without issue. . Z z

Terrible servicio por parte de uno de los miembros del personal. Ella me dio una actitud y el gerente se comportó peor que el miembro del personal. Ambos fueron groseros y me culparon por reaccionar a su terrible servicio al cliente. Ambos son incompetentes y el gerente me insultó en lugar de mejorar la situación. Por favor, manténgase alejado de esta agencia de etiquetas. Todos son miserables y realmente no están allí para proporcionar un servicio. El personal actúa como robots solo haciendo una tarea. El gerente ni siquiera me miraba a los ojos. Muy irrespetuoso y desdeñoso. Por favor, manténgase alejado de esta terrible agencia de etiquetas. Terrible service by one of the staff members. She gave me attitude and the manager behaved worse than the staff member. Both were rude, and blamed me for reacting to their terrible customer service. Both are incompetent and the manager insulted me instead of bettering the situation. Please stay away from this tag agency. They are all miserable and are not really there to provide a service. The staff act like robots just doing a task. The manager wouldn't even look me in the eye. Very disrespectful and dismissive. Please stay away from this terrible tag agency. read more

I try to avoid the auto tag agency and DMV at all costs, but I had to come in, in person to renew my tag. The place was packed considering it was a week day, during lunch time. There were only 3 workers assisting, and they were definitely taking their sweet time. The line was slowly moving, and it was definitely about a 30-45 minute wait before being helped. I guess you can't expect much from these agencies, as they all have the same work ethic. It's a shame though, because they literally all have the same poor reputation. This particular location does offer plenty of parking, but no seating or specific system. It's first come first serve, standing and waiting online. Once the room gets packed, the line extends to outside the door. It's awful. If possible, I definitely recommend avoiding to come here at all costs. Try to renew whatever services you can online; because this wait is just not worth it! read more

Yesterday I was passing by the shopping center where this agency is and I decided to give it a try, since whenever I can go it's always packed with people. It was raining so I guess that's the reason why this location was finally empty. I loved it, in and out in less than five minutes. The place doesn't look good but I didn't care. I'm not there to look at the place. The young girl taking care of me, asked me for my license and car registration. She was nice with me and the rest of the people here seamed nice too. She offered me the option of laminating but I decided not to. I was charged to renewal my tag $53 and they accept cash and debit card. Ayer estaba pasando por el centro comercial donde está esta agencia y decidí probar, ya que siempre que voy está lleno de gente. Estaba lloviendo así que supongo que esa es la razón por la que esta ubicación estaba al fin vacía. Me encantó, porque hise todo en menos de cinco minutos. El lugar no se ve bien, pero no me importó. No Voy allí para mirar el lugar. La muchacha que me atendió, me pidió mi licencia y registro de carro. Ella fue agradable conmigo y el resto de la gente aquí se veía bien también. Ella me ofreció la opción de laminar pero decidí no hacerlo. Me cobraron por renovar mi placa $ 53 y aceptan efectivo y tarjeta de débito. read more

Hammocks Auto Tag Agency - Who's your Duchess? Wendy A. - Registration Services Near Me - Miami, Florida

Go in the afternoon for fast and great service. Didn't get the persons name but thank you for providing the best way to transfer the title and save $100. I'll be back again! read more

Fast and easy process. They did a great job explaining what needed to be done and assisting me. Even found me discounts!

Great service, clean and sanitized. Fast service and everything was well organized keeping safe distance and hand sanitizer in every corner.

Small tag agency nestled in the Hammocks. The transaction today was very fast and the staff very efficient.

Awful standing here for 45 minutes and no one is serving the customers lots of staff working but no one at all processing tags for customers. I have come here for years and this place get worse and worse. I will not renew here again and hope they close. The service is god awful. They should be ashamed read more

Hammocks Auto Tag Agency - A long line is not in phone but it is huge and no one is servicing the desk - Registration Services Near Me - Miami, Florida

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Always a quick visit, when renewing my tags. Tried other places and this ones the best I've been to.

Line out the door- no one telling us what's going on. Went to the door to see if I was even in the right line and no one spoke English- all I have to say is pack a lunch you will be waiting a long while. read more

Came on a weekday (granted, it is spring break), still it wasn't that busy and yet the service was incredibly slow. I wanted to make a purchase for license tag with teacher logo (gift). I called several times in hope of gathering info on what would be needed in order for me to make this purchase (since it is a gift for someone). No one answered the phone. I decide to just show up, wait in line. Completely gave up after asking the very simple question of what was needed in order to purchase a tag for someone else, and getting no real response. I had not gone to a tag agency in a while, we do the yearly stuff online, and I guess that is a huge plus, considering the waste of time it was, to visit the location. I don't know how good or bad other agencies are, but this one, is worse than a dmv office.....and we all know how fun those are! read more

Rude staff. Threw my DL at me, well like threw on the counter and didn't even brother to say sorry. Young girl at the counter with long black hair has a really bad attitude. She better be carful as some ppl will not tolerate her stink attitude. I ask why they refused to take credit cards as a payment. Only can, check or debit and I think it's a surcharge to it. They are already charging more for the service it's self. I took my wallet to another tag agency and gladly gave them my money with the surcharge. Bad attitudes will not get my money. read more

I got in an out in 10 minutes max. They were very nice and they take debit cards and checks where the others sometimes take only cash.

I never have any issues with this Agency! They are on point! They always get me going rather I'm there in person or have to complete business from a far read more

Two words.... Life Saver ! I had an issue with my plate and registration and was very frustrated because I had no idea what I needed to do. Out of desperation, I asked on Facebook for help and was referred to Hammocks Auto Tag Agency by a friend. I called and spoke to Mike. He was very professional and helpful and explained what I needed to do. I took the drive from Coral Gables to Hammocks during my lunch break and was able get everything resolved within minutes ! I was so impressed, I literally had to write a review! I will definitely be going back here and recommending my family and friends! read more

The staff in this company is not reliable and trust people, I went there , and the man working in the front desk , he is about years old , black and gray hair , said to me that he has to keep my car registration , I trust him, but when I left , I called the 311 and police dept. for information. The police officer told me to get there immediately and get my car registration that documentation belongs to me for any agency that require. I went there and I asked the same guy , he gave it to me , but never apologize to me about his low and shame action. I do not recommend this place, personal information can be scam with this staff read more

Easily the slowest in the city. Been like this for years. My 5 minute transaction took over an hour because of the ridiculous wait time. Just look at the employees faces, no one gives a shit. 0 for customer service. read more

Super long lines nobody cares. Prepare to wait here or go elsewhere. Also you need to stand while you wait which makes me experience more on the unpleasant side. read more

Hammocks Auto Tag Agency - Registration Services Near Me - Miami, Florida

THESE PIECES OF WHAT WE KNOW OF , are self entitled gods .... they speak to you like they hate their lives and jobs , but when you talk back they want you to be nice . never a smile . sour old people with no customer service whats so ever , and if you need help make sure not to ask because they will make you pay for anything you ask . rude no respect , no customer service , and the owner wont fix it because all he cares about is taking up the parking space in front of the store . if you want a definition of miami , go here . read more

STAY AWAY, GO ELSE WHERE. I went by recently to get a new registration/plate. Without knowing anything about what car I have or any of that, she automatically said it's gon be 400$+ to get a new plate. Dmv website says 225tops. STAY AWAY. read more

Great service, fastest agency in Miami

Costumer service here is lacking. I've had to come here a couple of times now and they aren't very friendly. A hello and a smile never hurt anyone except apparently the people that work here. read more

Short and sweet, they're head and shoulders above any tag agency in the area. Knowledgable, customer friendly and patient as well! I'd be happy to drive the extra couple of minutes out of my way to come here moving forward! read more

Can honestly say that I had an amazing experience this last trip. A very long story, short - I had a mix up with my car and a new vehicle we had just purchased (dealership mistake) and Aida was able to sort everything and was wonderful throughout the whole transaction. read more

Terrible customer service I wasn't hold for almost 30 minutes when I got there I was still on the phone and watching the lady eat while the phone is ringing I then confronted the guy in the front all he did was laugh. read more

Terrible customer service. Talking to the staff is like talking to a loaf of bread. I rather take the 20 minute drive to Suniland Tag Agency where the treat you better. Hire a new, younger staff. read more

Service is extremely bad, don't tell you your options and do all they can to charge as much as possible and even placing a hold on your registration to stop you from going to another agency. I remember now why about 3 years ago I decided to go to the tag agency close to work in CG or the agency on US1. read more