Our dryer was not drying our clothes like it used to and we were (way) overdue for a vent cleaning. We had called a few other places before going with this business and decided to go with them because they took the time to figure out what our problem was over the phone and gave us a reasonable price to fix it. There were no scare tactics and they weren't trying to charge us for unnecessary services. Our tech showed up early and let us know when he was on the way. He got the job done quick and made sure to take our vent apart where his brushes got stuck instead of just trying to use a blower which could just make the problem worse! Return customers get a discount and they aren't required to pay a fee or required to get cleanings on a certain schedule to qualify. These guys are honest and do a great job. Definitely go with them if you need your dryer vent cleaned!! read more

This is the service to use. When I learned our neighbor was having their vent cleaned, I booked an appointment for the same afternoon. Josh was our technician, and he did a suburb job at both locations, including brushing at both wall and exhaust openings. read more

This is the second tome they have cleaned my vent. NO HIDDEN FEES. Friendly and expert service from Jared! Cant beat that combination. Very reasonably priced and reliable. High marks. Quick, thorough and clean service. You wont be disappointed. Joel, the owner is a national treasure! read more

Made an appointment. They never showed up. I called the office. He said he would find out what's going on and never called back. Won't use again. read more

Excellent service from start to finish! I left a message that was returned within an hour. Our appointment was scheduled for the next day. The technician called to let us know he was on his way. Upon arrival, the technician looked at the vent, explained what he would do and did the job quickly and efficiently. The price was as quoted and not unreasonable. read more

West Houston Dryer Vent Cleaning cleaned my dryer vent this week. They were on time, very professional, made some minor repairs and did everything very quickly with no mess. Today I ran my first load of laundry through the dryer since the vent was cleaned. I did a load that has been very hard to dry ... usually taking at least 2 45 min drying cycles. It was completely dry in one 30 mon. cycle. I am more than happy with their swevice. read more

My laundry room was feeling more like a sauna, and I had not had my dryer vent looked at in 38 YEARS, so I'm glad I finally called West Houston Dryer Vent. The first thing the tech found was that my dryer was blowing the hot air and lint into my walls, not the vent itself (see picture). Outside, the tech found that not only did my homebuilder install the vent wrong initially, there was also a huge bird's nest behind the vent cover. The tech had to go to another call, so he arranged to return later to fix the outside issue. He (actually they) came back a few days later and worked a while, but discovered they needed a part and had to make a trip to get it, and to work another call. They came back after dark, installed what needed to be installed, and had me run the dryer to ensure that it was venting outside. It was, so now my dryer is, for the first time, properly vented. The techs were extremely polite and competent, informing me of issues and fixes every step of the process. This company was recommended to me by my son, and I have to say he did not steer me wrong. I give this company five stars and thank them for not allowing my home to burn down. read more

West Houston Dryer Vent Cleaning - Lint that was in the wall - Air Duct Cleaning Near Me

My parents have rarely use dryer vent cleaning service at their home and I recall using it once over 6-7 years ago. However, I knew it was time to call and get the dryer serviced as it took 2 or more cycles for the clothes to completely dry. As always, Yelp to the rescue. I researched and found this veteran owned local company. I called to make an appointment after the reading 5 stars reviews and Lucas the technician came out the next day. It approximately took him 30 - 45 mines to complete. He even took the screen attached to the dryer vent on the roof, which I didn't know but was a fire hazard. Overall, service was outstanding and now my clothes are able to dry with one cycle. read more

Had to instruct technician on how to do more than suction some lint from the line behind the dryer. He didn't bring a ladder. He said he looked in my duct in the attic and there was no need to clean from the vent on the roof - he did no such thing. He told me the outside vent was clean - I knew different and when I took him outside he wasn't even looking in the right vent. Guy was nice, just had no idea what he was doing. Owner sent message he would tell the guy to be more careful next time. Careful? How about send people who are trained. read more

After reading all the reviews here I knew this was the company for my job. Unfortunately, I live in Willis which is outside of their coverage area. Joel, not only called back to tell me that but also told me over the phone what my problem was. New house and new LG Dryer. He said that the vent through the roof vent should have the screen removed when used for a clothes dryer. We were able to pull the screen out, which was totally blocked after just one year and now everything is working tip top! Thank you Joel! read more

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Nothing ever works smoothly for me and dryer vent cleaning was no exception. this is the short story...Justin and Dustin could not find the exterior Vent outlet and could only clean on the inside. Later and determined to solve the mystery of no outlet my son persevered and discovered it was where we thought it was. It was so clogged with pine needles there was no air flow. I called the company back and Justin and Dustin returned within the hour, saw the problem , cleaned it out thoroughly and installed a guard so no other birds would try to make this pipe their home. The only charge today was for the guard which I asked to be installed. High marks for the responsiveness from the owner and the courtesy, timeliness and thorough Cleaning job. would use this company again. Highly recommend. read more

Super quick and great rates! I called around to price this service and WHDVC was not only the most reasonable, but also the quickest to schedule. I am super satisfied and now know to schedule a cleaning once every 6 months. Friendly service, too! read more

This is my 3rd or 4th time using them. I'm a repeat customer after a dryer fire about 7 years ago. The way my townhome (and probably many new townhouses are designed these days) is designed, the laundry room is right in the middle of the house on the 2nd floor so there vent has another 20 ft to go before reaching outside. That's a lot of room for lint to collect and catch fire which it did 7 years ago. The technicians at West Houston Dryer Vent do good job cleaning the entire length of the vent, they are always on time and easy to schedule. I would definitely recommend the company to my family, friends and neighbors. read more

Horrible service. Cody came out 1 year ago or so to "clean" my dryer vent and all he did was blow all the lint into my attic. We had an AC company come do an AC check and lo and behold, the attic was full of lint. This is a major FIRE hazard caused by the half ass cleaning job they did. Now, I have to call another company to come do the job right. Our home could have caught on fire because of their negligence. I would NOT recommend this company. read more

West Houston Dryer Vent is always on time & does a great job! Honest & doesn't try to sell you things you do not need. We have used them twice & will continue to do so read more

These guys were great! Lucas (technician) was early, but called to make sure we were home. He was professional, knowledgeable, and clean. Great job! read more

Brandon called me the morning of to let me know he was on his way. He was on time, friendly, knowledgeable and professional. He went into the attic, disassembled the dryer vent and found a wire mesh that had accumulated a thick mat of lint. He removed it as it wasn't supposed to be there and we were all good. I asked about the tubing (2 years old) that connected my dryer to the vent and asked if that needed replacing. He recommended eventually replacing it with higher quality tubing but not at this time. Glad he didn't try to up-sell services that weren't needed (yet). Would definitely recommend them to others. read more

West Houston Dryer Vent Cleaning - Brandon found this mesh grate in the dryer vent (that shouldn't be there) that caught all this lint and restricted air flow. - Air Duct Cleaning Near Me

They did not return my request for routine dryer vent cleaning. It has been over a month since I contacted them.

If we ever have another dryer vent problem, we know who to call. Joel sent a crayon-eater out to our place to fix our situation. Turns out it was a simple fix that anyone with real vent experience could have spotted in ten minutes - and lo and behold, the WHDV guy, who has experience, spotted it and fixed it and charged us as little as he reasonably could. Overall, WHDV is what happens when you build a company with good people, good work ethic, good customer service, and good overall business practices. Cannot recommend them highly enough. read more

Awesome service. Highly recommend. Especially the young guy Justin, very honest.. thanks to the owner came out to help Justin with service for my booster fan.. read more

I was very pleased with the service and promptness provided by Damon! I would definitely recommend them to anyone having vent issues! They are not just a "West" Houston company! Bob read more

Do not call anyone else to do your dryer vent cleaning. Just don't. This company is on time (or early), super nice people, efficient and one you need to use at least every other year or so. You may think cleaning that little lint catch all in the door of your dryer is enough. It ain't. If your dryer is taking forever, or you notice lint collecting on your vent cover outside or you can't remember the last time you had this upkeep on your home done - call him now. Joel could accommodate my schedule and had openings almost immediately. Within 30 minutes he was here and done. Cost $150 for first timers. $130 for repeat customers. A six month "call me back for free" if something goes wrong. I write a check but I believe they take credit cards too. The first time I had him out it was so packed in the lint was actually wet from the moisture being sucked into the shaft. I was about ready to replace my dryer. After a good cleaning and a replacement vent attachment to the wall, my dryer worked like a charm. The second time wasn't as bad but he got plenty of lint building up in there out. I feel confident my dryer will function at it's best and my house won't catch fire because of lint buildup. read more

Helped fix an issue we had where our entire wall was vibrating behind the dryer, turns out it was a booster fan issue which needed some fixing. The rep who came by was very courteous and quick! read more

When was the last time you had your dryer vent cleaned? Uh-huh. Go ahead and stammer out an answer since you don't remember. I can lord it over nearly all of you as the Domestic Goddess (yeah, I went there) since I just had my dryer vent cleaned within the last week. I noticed that my dryer was taking much longer to finish its job over the last few months and I also noted that it seemed to be more humid in the cubby-hole that the stackable unit lives in. At first, I called a chimney sweep/dryer vent service but they wanted to book me 15 days in advance: is there some kind of mass chimney sweeping going on? I thanked the lady, hung up, and found this business through Yelp. The owner (Joel Humburg) returned my call within 30 minutes and we scheduled a visit for the following week. On the day of the appointment, Joel called me a few hours ahead, said that he had a cancellation, and asked if he could move our appointment up. "Wonderful!" was my reply. Joel and I kibbitzed about many things while he worked on my dryer: the first thing discovered was that my vent pipe had become detached from the unit. Then, he brushed out the full line until he got to the exterior wall; as I watched the brush appear, it pushed out a veritable cascade of lint. Once he switched the vacuum to exhaust, it blew out even more chunks of lint. You'd think it was snowing if you didn't know better. This was my first dryer vent cleaning since I bought my unit in 2010. For all I know, a vent cleaning had never been done but now I know it is clean again. An irony is that, as soon as Joel packed up after his one-hour visit, I was excited to do some laundry to test out the efficiency of the dryer. Who gets excited over the prospect of laundry? Answer: a Domestic Goddess. (neck roll) Flat-rate cost of service: $150 (plus tax) New commercial grade vent pipe: $40 (plus tax) Installation: $20 (plus tax) Peace of mind: Priceless Joel was low-pressure, professional, and full of interesting stories. Highly recommended. Credit cards accepted via Square. read more

Joel returned my call promptly to schedule a residential cleaning. Cody called ahead of our appointment to confirm his arrival, and he was even able to come earlier than scheduled which worked great for me. He made quick work of a very clogged dryer vent and he left no traces of his work behind. I would definitely recommend them for all of your dryer vent needs. read more

My dryer was giving me an error code that the dryer vent was 80% blocked. I called West Houston Dryer Vent, scheduling was easy and the gentlemen I spoke with was professional with a sense of humor. The technician arrived on time, cleaned out the vent and let me know that birds were building nests at the opening of the vent. He put a cage over the opening to prevent that from happening. All around it was a great experience and will definitely use them in the future. read more

The owner of this company came out for a routine cleaning after one year and noted that it was unusual to have to clean this often and inspected the roof termination. He noted that we had the wrong dryer vent termination on the roof and it was clogged. He sent a pic. He recommended getting proper one done by a roofer and said prob would not need a cleaning for five years. Not only did he save us money from having to do less frequent cleanings, but also may have saved us from a house fire. Also he told us that not suppose to have a tin dryer vent hose as it may void home owners in the event of a house fire due to dryer and is not recommended by dryer manufacturer as poses a fire hazard. He put the proper dryer vent connection for a reasonable price. How refreshing it is to have honest and knowledgeable people you can trust in the field. West houston dryer vent will be our go to for all our dryer vent issues! Thank you! read more

West Houston Dryer Vent Cleaning - Air Duct Cleaning Near Me

I was really happy with my service call. Curt was knowledgeable, polite, worked in a timely manner and kept a clean working area. Above all that, he had INTEGRITY! He could have told me I needed a new vent that would have entailed drywall and paint, etc., but didn't. He was honest and looked at the existing one and pointed out that it was safe and economically sound for a while longer. A new one is on the horizon, and when I'm able they'll be the only one's I'll call. Thanks guys!! read more

These days, it is rare to find a business of any type that is responsive, punctual, knowledgeable, friendly, honest, and a good value. This business scored an A in every category. It was one of the only companies to quote a price over the phone. I thought I needed 2 dryer vents cleaned, after getting some bad information from an appliance repair company. In reality, I did not either one cleaned. I just needed an improperly installed dryer vent screen up in the roof vent removed. I asked if I should go ahead and clean anyway, and rhey told me it was unnecessary. They easily could have told me that I needed a cleaning (which still would have been reasonabky priced) if they had been dishonest, and I never wouls have known. They were very reasonable in what they charged me, and they even showed me how to use my dryer to test for a blockage. I absolutely would recommend this company and will call it when I actually do need its service in the future. read more

This was the second me time I've had this company to clean out our dryer vents. They do an excellent job. The amount of lint they clean out is unbelievable. They are friendly and helpful-today my technician was Deiman and he was great. He also gave me a great tip for cleaning under the lint screen inside my dryer and it worked like a charm. I highly recommend. read more

It's been years since we've encounter local services company that we consider to be honest and to provide a great services. We had issue where our clothes drying time was taking extraordinary long to dry. Cody show up and quickly identify the issue and throughly explain the root and cause. Cody was very professional and knowledgeable with his craft. I highly recommend the company if you have dryer vent needs maintenance. Honesty company is extremely rare to find these days. read more

I can see why he gets all 5 star reviews. A more honorable serviceman probably does not exist. What is a shame is that more of his customers don't take a minute to write reviews. We only write about someone who we didn't like. Someone who ripped us off. Someone who charged too much. What about the honest guy who shows up on time solves your problem and presents you with a fair bill? I highly recommend this business and I realize how few of us try to keep our dryer vents clean. read more

West Houston Dryer Vent Cleaning - Great Service by a great company. - Air Duct Cleaning Near Me

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I scheduled an appointment a week in advance from the service date. I told Joel that I needed a call at least 30 min prior to their arrival and he said that they always do that. When the day arrived, there was no word whatsoever from them- a total "no-show"! I called a couple of times but was always redirected to voicemail or got a busy signal. Obviously, they're not interested in my business or making money so I'll take it some place else!! Would not recommend!!! read more

James (contractor) was very respectful and extremely helpful. He answered all my questions and thoroughly helped me understand the process and issues before he started. He is fairly new to this line of work but I highly recommend him. He did a great job. read more

Though I didn't have actual service done by this company, I have to leave a solid review because of what transpired: I called Joel and told him the situation with my clothes taking a long time to dry. He asked me some questions on the phone and told me that it would be better if the roofer took a look at the vent opening, as it wasn't coming from the vent itself. He then gave me the number of an extremely reasonably priced roofer, who took care of the job. Joel could have easily charged me for the consulting fee, but opted instead to be honest with his work and recommend me to the right person. I wish every tradesman was like him. He is a man of integrity. If I ever need my vents cleaned in the future, I will for sure use West Houston Dryer Vent. read more

I am very impressed with this company after my experience today. I'm in a brand new house (1year old) with a new dryer that we bought when we bought the house. We were having a problem with the dryer, it was taking 2-3 hours to dry our clothes, and after having the warranty people come and tell us that nothing was wrong with the dryer and that we probably needed our vents cleaned I called West Houston Dryer Vent Cleaning. I was convinced that we didn't need our vents cleaned after just one year but the warranty people wouldn't do anything else until we had the vents cleaned. I called on a Friday and Joel (owner) answered and explained it could be a number of things causing the problem and said that an inspection was free and that he could come out that afternoon! Monday was more convenient for me and so he came today to check it out. He was very friendly, honest, and really knowledgeable about the dryer vent cleaning industry. It did not take long at all for him to discover that the screen (that new builders place now a days to prevent bird nesting at the vent opening on the outside of the house) was clogged with lint and that it caused a back up of lint in our vents. He removed the bad screen and replaced it with a special rodent blocker that could breath/vent better, and then thoroughly cleaned the vents. He didn't try to sell me on a bunch of stuff, which I appreciate, and I truly trusted what he was telling me. He was even honest enough to tell me that they didn't install the necessary "coupling" that they should have when originally installing our dryer and went ahead and placed one for us at no cost. I wouldn't have even known about that... The dryer is now working great. I will definitely use this company again when we need our vents cleaned in another 2 years or so! read more

Was in a bit of a bind when my new LG Dryer was leaving clothes wet and cutting-off due to air flow issues. Troubleshooted, but fell short of properly installing ventilation. Still no airflow. Joel agreed to stop by between his major projects and in twenty minutes was able to diagnose the blockage, manually repair an improperly installed vent by the home builder, (that three other dryer vent "experts" were unable to do, including a national chain), and inspect my home duct work. Don't waste time and money with amateurs and groupons, hire these guys. read more

Joel came and cleaned my dryer vent this morning. I had no idea how important this step was in keeping our home safe from a fire. I highly recommend West Houston Dryer Vent. They are honest, reliable, and responsible. read more

I'm a repeat customer of West Houston Dryer. Kevin came out with the intent to replace my foil hose with metal but due to the confined space where the dryer was installed, could not fit it. However, he did provide a temporary fix by repairing the hose with metal tape which the cat had clawed in a couple of places. Disappointed that my dryer is not a candidate for a metal hose, but very grateful to Kevin for the quick fix and can-do attitude, without a charge. Would not hesitate to recommend to anyone with a dryer vent/hose problem. read more

Fantastic service from West Houston Dryer Vent. My dryer seemed to be taking longer and longer to dry so I figured I should get the vent cleaned. They came by with a few days notice and found that the builder had left a screen on in the vent that was building lint and preventing proper ventilation from the dryer. They also thoroughly cleaned the vent and installed clamps on the hoses from the dryer to the exhaust opening. My laundry drying time is back to normal. Highly recommended! read more