Staff is excellent very accommodating nice laid back place great beach+ pool definitely be back!read more

We came down on a Sunday afternoon. We're greeted shown our room, our sweetheart condo just a…read morebeautiful little environment. Our front door opens up to the pool looking out at the ocean. There is no buildings between our front door and the Atlantic Ocean. This is a prime spot and what a deal

The Eau Palm Beach is truly a beautiful resort with an excellent location, outstanding service,…read moreluxurious amenities, and one of the best spas. The staff made us feel welcome throughout our stay, and everything else exceeded our expectations. The only disappointment was our room assignment. We were placed next to a family with young children who were awake and active from 6:00 a.m. every morning. My sister was celebrating her 50th birthday, and we chose this staycation to relax, sleep in, and enjoy some quiet time, but unfortunately we didn't get a good night's sleep during the four nights we stayed. I would recommend that the resort consider placing guests seeking a peaceful, relaxing getaway in a quieter section, separate from families with small children whenever possible. That small change would make a huge difference. Other than that, the resort is amazing but this experience would make me think twice before returning.

What a hands down wonderful experience at Eau spa!! It is a spa unlike any other. Unique in every…read moresingle way. I booked a massage and a facial here in the afternoon. As soon as you check in, you are then guided to a small fountain pool where you are given a candle (yours to keep when you leave) in which you set an intention for your spa stay, make your wish and then place it in the water to float. I thought this was such a beautiful idea to begin with. I was given a glass of champagne as well. I was guided to a locker where I got my robe and slides to keep. You can set your combination to lock it so your belongings are safe. There is a beauty area with blow dryers, hair ties, Q-tips and other female products are available upon request. Showers are also present. The steam and sauna rooms were incredible. My favorite part was the heated jacuzzi pool with the overhead waterfall that comes rushing down into the jacuzzi. It was activated by a button that you can press on the outside. It was clothing optional in this area. The outdoor spa area is an oasis of beauty. It was raining a bit on the day I came, but they have silver hanging chairs with water beneath your feet, cabanas and waterfalls. It's blissfully calming. I've never experienced anything like it! The treatment waiting area had snacks, tea and water. My massage was tailored to me specifically. I added a foot and hand paraffin treatment. It was extremely relaxing. The hydrafacial was also fantastic. My skin felt so refreshed afterwards. I stayed using the amenities until they closed at 6pm that day. Had an absolutely phenomenal experience and will absolutely return!!!

view is amazing. service isnt. bring your own beach towels because you only get 1 and can only get…read morea fresh one on Wednesday, if they're clean and ready (they weren't)

Such a nice place... it was a full size apartment which was a present surprise. Our room had two…read morerooms one with a king size bed the other with a double twin. It always and two full size bathrooms, living room, dining room and a kitchen. Our favorite part was the full size screened-in balcony facing the beach. It had double access one from our room and the entry was location in the living room. This place all the amenities for you to stay for a week, towels, dishwasher liquid, coffee maker, etc... the location is right on the beach and the access is a short walk. The beach is so pretty and is private. The staff was helpful and very responsive. We would definitely stay again! There is a pool & gym, we did not use it because we spent the whole day at the beach!

I've seen some of the reviews but I can't be that hard…read more I was in Florida for business of course and Mrs. E was with me. One property on the west coast and one on the east coast. We stayed here as a VRBO.one draw to the resort is a balcony. We love having coffee on the balcony in the morning and wine in the evening. The resort has Valet parking which I typically love but a little sloppy here. Back to the balcony. We were on a night floor which was advertised as the penthouse. Except there were two floors above us. Worst part was that the HVAC machines were on our side of the building which created constant noise. Big letdown. So in my business I can't help but look at things that are being neglected. Typically that's not a good sign. The pathway to the beach was not what the advertisement showed and much of the brick work was damaged and appeared neglected. They do have a restaurant on the property. We had breakfast there one morning. Not my fav. They have a store with beach wear but ridiculously expensive. Would we stay there again? I think I'll pass. You decide for yourself.

I had disgusting green water in my tub cold showers and no air conditioning!!! The management is…read morenasty and kept telling me I booked through a third party !!! No one wanted to take accountability for the room I stayed in after I showed the director he told me the whole hotel had green water and it was dirty

Shout out to Pierre and Destiny at the front desk for their wonderful hospitality and understanding…read moreof the occasion and some unfortunate events that were out of their control. Jess and Cynthia gave us amazing massages and we really enjoy the spa. Our room was upgraded to a suite which really was beautiful. We didn't eat on property as we had to cancel our reservation due to unforeseen events. We stayed one night and I think that was enough as we do not golf. Overall, I'd go back and hope to do so again

I stayed here for a vendor conference and overall it was a nice experience. I didn't play golf…read moreor use the spa but the courses and the spa both looked very inviting, if that's your bag. Arriving at the resort, it is very lovely and the bell staff is nice. Check in was okay although they had some issues with my reservation. The facilities are in good shape...they didn't look frayed or worn around the edges but everything did look dated, giving a very 90's Florida vibe. I expected the Golden Girls to pop out from behind a corner! Only two of the elevators were working and even though there are only four floors, sometimes there was a wait for the elevator. My room was clean and comfortable for the most part. Again, it had that old Florida vibe and the colors seemed very 90's. There was a little balcony off my room but I could hear the valet guys so I didn't spend any time out there, although the weather was nice during my stay. The bathroom was big but kind of a weird set up with the toilet and the doorless shower in the same enclosed area. I did like the shower as well as the amenities. There were plenty of plugs at the desk and on the nightstand. The only thing in the room that wasn't great was the bed. It could definitely use a mattress rotation or something because there was a big dip that I kept sliding into. The conference rooms were nice and I loved the meals that were served. The kitchen does a great job and I have to say, all the staff members everywhere were just terrific. The housekeeping staff was so nice and then the people setting up the lunches or helping with the conference rooms. Just a really great team. The central bar area when you walk in is great, as is the patio right behind it with views of the gorgeous pool . I was working so didn't have time to enjoy any of the recreation but it looked wonderful. I took a walk every morning and there's a lovely path that goes down by the golf course and you can walk around the small lakes. It was a great way to start the day. Overall a very nice place.

Had a meeting here to plan our annual conference and I have to say, I love this place. The staff is…read morefriendly and professional. The property is clean and the rooms are spacious. The restaurant is fantastic and moderately priced for a resort environment. Access to the private beach is a huge plus. I highly recommend this resort property when in the area.

I really wanted to like this place. The photos looked promising, and the promise of freshly…read morerenovated rooms had me hopeful for a solid family stay. But once you step outside your room door, it's like you've entered a completely different (and much worse) property. Service here is borderline nonexistent, especially in the kids pool area. We stayed during a busy period and the kids pool zone was an absolute disaster. Zero staff presence, no lifeguard or attendants in sight, and it was so overcrowded that it felt unsafe. Parents were on edge, kids were bumping into each other constantly, and there was no organization whatsoever. It was pure chaos. The resort was beyond packed. Elevators regularly had long lines of people waiting just to go up or down. Bar was unserviceable. People on top of eachother food going to wrong tables. Disaster. I've stayed at busy hotels before, but this was next-level. The concierge was an absolute joke. When we asked for recommendations or help booking activities, the responses were generic, unhelpful, and felt scripted. Honestly, you're better off just using ChatGPT Other than the room itself, Hard pass.

This is luxury at its finest. From helpful staff to clean and well lit spaces to little touches…read morethat made me smile. The bar is cozy, and I recommend the hamburger and french fries. If you don't see it on the menu, just ask. Lovely turn down service. The staff saw I was reading a book and gave me a new bookmark. My electric cords were not tidy, I got a cord tie. There is morning coffee, lobby water and the hot chocolate bar in the afternoon was nice. Right on the beach with lots of seating. I definitely need to come back again and take advantage of all the other property amenities I wasn't able to try. And they are pet friendly.

We had a wonderful time, and during one weekend in June, we stayed near the Portuguese national…read morefootball team, led by Cristiano Ronaldo. High-quality service; I recommend it.

Update: 8/17/26…read more Absolutely love this place. I go back here anytime I can and this month celebrated my birthday with a weekend stay. Everyone was phenomenal! Michelle continues to exude professionalism and phenomenal service. Our experience tree was excellent with the best staff you can ever experience in any resort. From bell men Eian and Sergio to exceptional servers Elizabeth and Manny and the amazing Bartender Tim which go out of their way to make sure you are satisfied and happy. The food was incredible and just the beautiful oasis they've created is something special. The music bands were absolutely incredible in the restaurant and also on the boardwalk. The rooms are clean and with amazing views. The location is not too far from home for me which makes it an amazing luxurious staycation. Honestly, I want to return as soon as possible! Thank you. .

Pros: Beautiful entrance and foyer, was greeted with helpfulness and warmth. Room was cleaned but…read morewe did have to have a person come fix the ceiling fan that only has one speed and looked/sounded like it was about to fly off! But they fixed it promptly! House keeping was very timely and kept our room tidy for days. Dinning on the resort expensive especially with kids! Margaritaville restaurant for breakfast 13$ for each kid and 25-28$ for adults...we quickly turned and left after being told that. They do have a wash room on second floor as well as a gym. Washroom detergent 1.25$ per small box so like one load. Dryers free. Cons: Billing...let's just say you want to check out at the front desk to make sure it's correct. There were some charges we were not aware of that needed attention. I feel like fine print is not on your bill or never mentioned. We had to dispute some things that took forever to correct!. Maybe return but in no rush.

Hotel is beautiful, staff is great and accomidating. However the breakfast restaurant is super slow…read moreand gets every order wrong in some way. The first day it took a half an hour to get a waiter to even take our order and then another hour to get our food! I recommend the hotel, but make other breakfast arrangements!

I was trying to find a way to just review the spa, but I'm not seeing that option. This property…read moreis beautiful & clean; however, we are locals and wanted a spa day to celebrate our Anniversary. I called the week of and asked if we could book a couples massage. The only availability they had was for Saturday morning at 9 am for 60 minutes. I agreed and made the booking. I asked if we would have access to the other amenities at the spa and they informed that it was a small spa, but you could have access to the pools. The day of the massages we arrived early to fill out paperwork, changed and sat in the relaxation room until it was time for our appointment. They did offer us complimentary water, tea, and cookies. I think at 9 am they could have offered light breakfast pastries instead of cookies and brownies as I know they serve breakfast upstairs. When it was time for the massages, they put my husband and I in separate rooms. I was under the impression that booking a couples massage we would be in the same room. The massages themself were nothing impressive. The staff outside the room were pretty noisy sounded like they were stocking things and talking. Someone even walked into my husband's room during his massage. When we went to check out the person checking us out looked like she might have been training, but she was also not the most pleasant. A 20% gratuity is already included so we paid almost $400. for 2 60-minute massages that were just mid. Not worth the price especially when they don't have any other amenities to offer besides the pool.