Continues to demonstrate customer centric service on all of my vehicles, models and makes…read more I consider them a true partner in my automotive repair needs.

Came in with complaint of vibration. New driveshaft and motor mounts later (approx $ 1400 in parts…read morealone) I am told my vehicle needs extensive hardware replacement in the engine. Found fine gauge metal wire in my oil filter afterwards. Vibration was not fixed either. Was screamed at over the phone when I attempted to inquire about the origins of the foreign material and was called "stupid". Owner Luke does not take well to simple questions such as : "if nobody but you or your guys have been in this motor, where did the metal come from". Responded with cursing and insults instead of answers. Was hung up on 2 times and told not to return. However my motor mounts were installed at no labor cost due to the original diagnosis for the vibration being wrong (my discovery not theirs).

Polite and fair. I have taken vehicles there and they have…read morealways appreciated my business and got my family back on the road. Community based business that is here to stay. I would highly recommend them to my friends and family.

They worked on my truck and my wife's SUV and they are great! And so honest on their quote and…read moreservice. I haven't ever felt taken advantage of there.

I would totally recommend coming to The Mechanic. They helped me out of a pinch and were extremely…read morequick. Not only were they fast, but they also tried to get me the best deals on parts. They were very forthcoming about what was going on with my car and even took the time to show me the issues firsthand. I don't know many mechanics who would do that rather than simply tell you about the problem. I really appreciated that extra step. They truly went the extra mile for me when I was stressed about unexpected expenses and repairs, especially since my car wasn't safe to drive. I felt well taken care of, and I'm thrilled to have found a mechanic I feel comfortable going to now. Not to mention, they are a family-owned business, and I genuinely felt like they treat their customers like family. While I certainly hope I don't have any car troubles in the future, it's reassuring to know that when I need my next oil change or repair, I have a trustworthy place to go.

NEVER EVER COME HERE. This Business will take your car, money, and time then lie to you. I came in…read morefor a leaking radiator and they only refilled it. After I was involved in a wreck they notified me they "did me a solid" and didn't notate any damage to the radiator. After requesting the paperwork one of the mechanics threatened violence for using words that they don't like. NEVER COME HERE. IF I COULD PUT NEGATIVE STARS I WOULD. Edit: after the owners comment, I'm sure your camera also shows your staff deciding to just walk away from me after starting a conversation. I'm not sure if it's in the training to walk away during normal conversations. After he just left I grew frustrated and said one sentence in which he was mad about " can we fix my f*ckin document". Unfortunately that "customer" you love so much works on other customers cars YOUR CAR IS BEING WORKED ON BY RANDOM PEOPLE NOT EMPLOYED, You can give that dudes entire life story and how he's a great guy, how ever one f bomb infront of two normal of age women is not illegal. Your moral and emotional integrity has nothing to do with not notating my information causing my life to suffer out of your own laziness. Please contact me as a boss instead of writing a useless novel explaining your customer life history. I requested documents that should've already been written and documented by a business, there is no place for undocumented help as it causes issues as such. I have never given a review previous to this or about this place. It seems the entire office cannot provide any ounce of responsibility for their actions. I also stand on my comments about how idiotic and irresponsible this place is. NEVER SHOP HERE.

These guys are awesome. Im a former mechanic but have money now so i have no problem paying people…read moreto do the things i dont feel like doing lol. These guys are my go to shop, always hookin me up on deals if i dont have a coupon or something and even doing the little requests i ask (like patching a tire while im in there) on the house. The manager is great. Customer service is exceptional, and i appreciate the small business attitude such as a simple handshake before departing. So just an old mechs take, and i dont remember his name, but the manager is great for business!

I thought I had a bad battery so I did a free test at autozone. They said battery is good, starter…read moreis bad. So I went to Car Care for a new starter. They informed me that the autozone guy was wrong and I do need a new battery. I appreciate these mechanics for not taking advantage of me and being honest! They were right, all I needed was a new battery. Will recommend

***** seller beware, lieing conartist *****…read more I called these guys to pick up my burnt out truck. The "owner" told me he would get it with in the hour and pay me $200 for it. This was at 12:00 on a saturday. After a 2 hour wait the driver called me and apologized saying that it was a bit "choppy" out was how he stated it and he would be here in another 30 mins. 45 mins later I got another call saying it would be another 10 - 15 mins until his arrival. Now 3 hours in to this fiasco, the driver arrived and looked at the truck. After stating that he wouldn't do 200 that was told to me and could only go to 150 I asked to speak to the owner who argued with me over the phone about the relivence of the truck in today's market. Scrap value alone on this truck is 500 or so just for the weight. After arguing with him I spoke with my wife and we decided to just take the 150 for it and be done with it. The owner of this business has shameful morals to his customers and his word means nothing. All in all if you use these guys just be wary that your are not going to get what was promised to you and it's going to take much more time to get the little they offered. All in all I would say the truck driver was courteous and easy going to deal with but the business as a whole is a waste of your time. Dont do it.

Worked directly with Larry. He was excellent! He picked my car up and took it to my mechanic. Great…read moreservice - very easy to work with. Highly recommend!

Came in for a lug nut replacement Main mechanic said the axel was purposely bashed in last place I…read morewent was BJS

The best! They are outstanding. I trust them completely, they are so friendly, fair and do an…read moreoutstanding job! I can't believe all they do, their rates are amazing. So happy I found them!!

I am so thankful for this place. Not only was the service wonderful but they helped me out with a…read moretire situation right before closing time. I will definitely be returning for any future car needs. I highly recommend this place.

This place scammed my 76 year old father by selling him a battery they didn't install. My father…read moretook my mom's 2019 expedition in for an oil change and asked them to replace the battery also. The battery was fine but was the original from the factory. They were about to take a long roadtrip to see friends so he wanted to avert any unnecessary emergencies on the road. Six months after they supposedly installed a new battery, the battery died. When my dad took a look at the battery, it was the same Ford OEM battery that came with the expedition when they bought it new, not the replacement this place sold him. When he took it back they gave him some BS story to explain what happened. They did finally install the battery he bought 6 months prior. If they will pull this scam on an old man, they have no moral compass and I would advise all to stay away.

We had a wonderful experience purchasing our son's car at Lexus of Nashville, thanks to Bobby Jones…read moreand the entire Lexus team. Bobby was honest, transparent, and never once made us feel pressured. He took the time to answer our questions and made the entire process comfortable and stress-free. We truly appreciate the way Bobby took care of us and would highly recommend him to anyone looking for a great car-buying experience!

I have had multiple disappointing experiences with this Lexus dealership…read more I paid about $1,400 to have all four tires replaced, a tire rotation, and a four-wheel alignment. Before the service, my vehicle had no vibration issues, and I was never informed that any of my rims were damaged. After the service, my car developed a vibration. When I returned, I was assigned to a different service advisor, who told me one rim was bent and quoted me $1,200 to replace it. The bend is on the inside of the rim, the tire isn't leaking air, and I was never informed of any rim issue before the work was completed. This is also the same dealership that previously mishandled the calibration of my vehicle after collision repairs. Their own documentation states the previous calibration was not fully completed, and I had to involve the Service Manager, Better Business Bureau, and Lexus Corporate before the issue was finally addressed. After multiple bad experiences with this service department, I've decided to get rid of my Lexus and move to a different brand. I expected much better from a luxury dealership.