This service is awesome! Dustin and his wife run a very professional, friendly, and fair business…read more I just had them replace the shocks and struts on my truck today. I am very happy! He even fixed a trim piece on my wife's van while he was here. Price: Their price is very competitive. Don't hesitate to get a quote. You will be pleasantly surprised. They were even willing to use the parts I bought. Convenience: Dustin was able to complete the repairs in my driveway without me lifting a finger. I saved the time and inconvenience of dropping off and picking up at a shop during the week. I also saved the cost of two Ubers! Overall: Just call them. I promise it will change the way you think about auto repairs if you value your time.

Made me wait two days for service then told me he couldn't come and blocked me on Facebook where we…read morewere originally speaking call his phone number and was insulted and threatened. Told that if I keep talking sideways, I'll be shown that this is in Florida... Not quite sure what that was supposed to mean but didn't seem like a very professional response to a prospective customer trying to schedule service

My check engine light came on right before I need to register my car for the year. A friend…read morerecommended Ricky's because he did a great job and his prices were very reasonable. I gave him a call and told him what the test that O'Rielly's did said. I needed a new EGR valve and all the EGR ports cleaned. He actually gave me an estimate over the phone, which my old mechanic said I needed to bring my car in and leave it over night before they could give me and estimate. (RED FLAG) I took it up to Anna to Ricky's and it was well worth the extra miles from the old place I used to take my car. He assessed the issues, gave me an estimate and was finished with the job in 1.5 hours. The engine light was off, but I needed to drive it for 50 miles at least to reset the computer so I took a drive to Sherman got some gas and meandered back through the country roads to Ricky's with just a little over 50 miles. He scanned my car again and it wasn't quite reset and suggested I drive another 20 miles. I took it down to Melissa, then out on 75 to Van Alstyne then back onto the country roads and it still wasn't completely reset so since it was almost closing time he said just drive it some more then bring it back if you like before having the emissions test done. I will be taking it back up to see him next week as I have not been out much this past week. But I cannot say enough about how personable, kind, efficient, he and his staff are and the place is immaculate clean. And they even have a little humor on the bathroom wall that made me chuckle. I know that honest mechanic can be an oxymoron these days but Ricky is the paragon of integrity, honesty, reliability, intelligence, ethical, and respectable. I highly recommend you make the extra trip to Anna if you need a reasonable, honest, skillful mechanic.

Needed new fuel pump And got in done in two days!…read more Extremely helpful! Thanks for taking great care of me Ricky and team

I have taken both my cars to Provision Automotive in the last year. I honestly felt that they went…read moreabove and beyond to repair my car. Although I do not live in Melissa I feel it is worth my time to bring my car to them for diagnostics and repairs. I felt they were honest, professional, and the prices were very reasonable.

This is not the place to got for your auto repair needs. They lie to you and do no do good quality…read morework. They quote you a price for something and when you go to pick it up it double or triple the price they quoted. No phone call for communication saying it will be more. STAY AWAY FROM PROVISION AUTOMOTIVE! My vehicle was better before I took it to them. Spent a bunch of money with them and now I need to take it somewhere else to fix what they messed up.

I went here yesterday to get an inspection done so I could register my car. It was busy so I was…read moreworried about having to wait for a while but to my pleasant surprise they were able to knock it out in under 30 minutes. I'm top of that they were extremely cheap as well! I definitely will be back to get my oil changes done for my cars!

Excellent service! Amazing people to work with. I have been going to this location for several…read moreyears.

These guys did a few things on my 2015 Honda CR-V and I couldn't be any happier. Hard to find…read morepeople who care about the quality of their work, and their rates are very reasonable.

From the owner: Do you need your car looked at and fixed? How about general maintenance? Just head to our website…read morefill out our form and we will communicate how we can help you.

I had to take my car in to have a brake light and turn signal light replaced. They got it done…read morequite quickly and didn't charge me for it. I have taken my car there in the past and will continue to take it there in the future. Great service and friendly people. I highly recommend.

I was told to go here for an alignment on my car. I made an appointment and was there for about 45…read moreminutes when the man who helped me at the front desk came back with an estimate on what needed to be done on my car. HERE IS WHERE THE ISSUE STARTED. He sat down and informed me that multiple things needed to be done on my car, and they needed to be done before I could get my alignment, including a NEW CV AXLE which I had just gotten done a month beforehand. If I would have never gotten my CV axles replaced before going in, I wouldn't have known they were trying to rip me off. I told the worker that I had just gotten my CV axles replaced, and he first questioned me on whether they were my CV axles that actually got replaced. Then, when I showed him my receipt, he went out to talk to the mechanic, and then CLAIMED THAT THEY DIDNT NEED TO BE REPLACED, and there was just oil on them, that's why he thought they needed to be replaced. A grown man, came and tried charging a 17 YEAR OLD WOMAN $500 DOLLARS TO REPLACE SOMETHING I HAD GOTTEN REPLACED THE MONTH BEFORE, and then goes to tell me he made a mistake, and it didn't need to be replaced. Enough said, the moral of the story is to either get a second opinion, or don't go to brakes plus. Below is an image of my receipt for the work I had gotten done, and a month later, told by brakes plus I needed the same work done, and then went back and said they made a mistake and I didn't need the work done because they made a mistake.

Needed an oil change ASAP and they got me in. We're super nice, super friendly and appreciated them…read morestaying late. They were also super honest and showed us the part that was broken and did the best they could while working late for me.

I have done my oil change many times here. Last time they stripped my oil pan drain plug. They put…read moreit back and told me. Today I went again for an oil change told me about the stripped screw and when I told them they did it, they fixed it again but this time they charged me extra claiming that the oil change price changed. I always thought of them as honest and fairly priced. Now forget it. I won't go there anymore. I know that losing a customer is nothing for them but still I wanted to express my disappointment and regret.

AaAMAZING...! These guys managed to get here early quickly diagnose my car ..and also showed me…read moresome other potential issues which they fixed for free..! Major repairs included VTECH replacement and new correct size battery installed...cleaning up the electrical connections as they went... I definitely recommend these guys..! They are professional ...knowledgeable..HAVE the correct tools and best of all they communicate EFFECTIVELY..! Price was fair and affordable great value for work performed..

Jake was the only mechanic, and I talked to several, including the RAM dealer, who would attempt to…read morefix the Motor Generator Unit in my 2020 RAM 1500 Etorque. The bearings were shot, and you could hear it whine...55K mileage. Except for bearings, which are common, no replacement parts or replacement whole units were available, or would be available in any predictable timeframe. I was at the end of the road for repair. Jake took on the job and got it done- his first time with this particular problem. Great service and communication, with fair pricing and a good attitude. Can't go wrong with Jake by my experience.

Very helpful friendly and very knowledgeable I had issues with my Chevy Tahoe and took it in to a…read morefew different shops and could not find the problem took it in to Chazaq automotive and they found the problem immediately and the price was very affordable I'll make sure from here on out this is we're I'll be taking my vehicles for service Thanks Allen.

I had a strange vibration in my vehicle that would only occur under some very specific…read morecircumstances. I had brought it to the dealership, who recommended over $2k in repairs to fix this vibration. They had a long list of "causes". Then I had Allen work on it today. He diagnosed the problem (which was not on the various "fixes" the dealer had suggested), and the repair was around $500. I'll take him over the dealer any day... Allen is a Master Technician, in other words, he is at the top of the food chain in terms of skill & knowledge. But the best part? He's honest! There were several things he found on my vehicle that he could have tried to "up-sell" me on, but he said "if it were my vehicle, I wouldn't do it. It can wait." I have had Allen do several repairs on both of my vehicles. I really like it when a mechanic is *thorough* but does not try to sell me on something I don't need. The convenience of him coming to you instead of having to go to a car shop is of course a nice bonus. His large truck is full of everything a mechanic needs to work on a vehicle. Knowledge? Check Integrity? Check Shows up when he says he will? Check Says what he's going to do and then does what he says? Check Low pressure? Check Highly recommend Chazaq Automotive.

I never had an issue with them until today.i came in with a complaint..I want trying to get…read moreanything free or a refund or trying to sue..all I wanted is to tell them that they left off 4 pins..and I wanted to know why they did not inform that the pins were missing..they Informed me that they did tell me via the comments section on my paper work and that there to busy to tell everyone about every issue..and that most customers feel like they are being cheated..a lil communication goes a long way..and a lil sympathy does as well..shrugging ur shoulders ten time and saying I probably left off the pins and was trying to scam them

Please do not come here for any mechanical needs. They…read morecharged my friend $1,100 for a new alternator and the problem still wasn't fixed. We took the car over a span of three days and the manager could never give a direct response to what the problem was. Picked it up for the last time today and he gave a run around answer about all the possibilities till | asked specifically what did he touch on the car to fix it, that it just didn't fix itself. His response, was oh it was just a relay. My friend kept trying to get a better understanding of what the ideal problem was and he kept repeating and starting saying that he was cutting her off that to not come back there no more which we will not be. Very poor management and seems to take advantage of women. At this time we still don't know of the problem is fixed. On their website, they have listed that they are a full service mechanic shop. That's not the case. This problem was above their ability and they should have recognized that from the start. Needless to say, this place is a fraud.