Cancel

    Open app

    Search

    Westerly Chrysler Dodge Jeep RAM

    4.0 (45 reviews)
    Closed 8:30 am - 6:00 pm

    Services - Westerly Chrysler Dodge Jeep RAM

    Auto battery and fluid recycling

    Vehicle battery testing

    Westerly Chrysler Dodge Jeep RAM Photos

    You might also consider

    More like Westerly Chrysler Dodge Jeep RAM

    Recommended Reviews - Westerly Chrysler Dodge Jeep RAM

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    piece held up with duct tape

    Buyer beware. I was purchasing a certified pre-owned Ram Laramie - at the very last minute I was told I needed to put down an additional $1,600 in addition to the $1,000 deposit already paid. This was after all the "numbers" were agreed to. I did it because I was so far in the process and this was the exact model I wanted but felt really uneasy about it - like there were games being played. They knew my credit rating and all the other info well before this point. 30 min after my purchase I called to inform the dealership that the gas cap was broken - I noticed this when I gassed up for the first time. I was told this would be fixed when I brought the truck in to have the mirror fixed, which was apparently missed in the inspection process (I pointed it out when I was considering the purchase). When I brought the truck in for the mirror repair they told me they had to order a part for the gas cap which required another trip back to the dealership - very frustrating because I previously suggested I take a picture of the broken piece and send it to the service department to make sure they had the part when I came in for the mirror but they said no. This took over a month and a half to resolve. Also, when I inspected the truck for purchase I inquired about the tires which seemed more worn than normal for a certified pre-owned vehicle. They told me the tread was similar to the tires on the brand new truck right next to this one (which was a little insulting to my intelligence) but this truck that had 30,000 miles on it and clearly had not had a tire change. When I asked how much it would cost for new tires the salesman said approx. $800. I later asked the service department for a quote and it was well over $1,000. Finally, a week or so after the purchase, a friend of mine saw a piece of duct tape hanging from the front of the truck which was holding up a piece of plastic under the front end. Pretty embarrassing for me - not sure how it was missed along with the gas cap. The service department was friendly but overall this was a bad experience and I would not recommend this dealership - go to Valenti if possible.

    I call her "the diva". Sporty and classy, fun yet practical for New England she has a hard top and front wheel drive.

    See all

    5 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bob G.
    6
    259
    530

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Always receive the absolute best service! Will not go anywhere else! Family friendly staff I always feel welcomed!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dude V.
    59
    10
    0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sally M.
    78
    32
    11

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike K.
    134
    3
    1

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D R.
    0
    26
    0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of LM R.
    0
    13
    1

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Paul Fortin is the best service manager I've ever dealt with, he's patient and understanding. Keep up the good work in westerly!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L H.
    0
    4
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    The Staff at the westerly location are excellent. They are there to help their customers every step of the way.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Very pleasant purchase experience. Everyone was great to deal with and found a way to meet all my expectations. Kudos to Roland and Jeff.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Westerly Chrysler Dodge Jeep RAM

    Review Highlights - Westerly Chrysler Dodge Jeep RAM

    As soon as I spoke with Sean he printed out the Carfax for the car so I saw it's history.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Valenti Subaru

    Valenti Subaru

    3.7
    (29 reviews)

    We drive 45 minutes so that we can work with the service department @ Valenti Subaru. Craig and…read morehis team have a sincere commitment to help every customer with topnotch professionalism. I've had relationships with 3 dealers over a course of 40 years. Valenti tops the list of great Subaru dealers. Customer service is a priority. You can trust the Valenti crew - sales to service. One less thing to worry about...

    This is our second purchase from Valenti in less than 6 months. My wife and I both needed a car…read moreand specifically drove past other Subaru dealerships that are closer to our home after reading positive reviews about Valenti. And, let me tell you, we couldn't be happier with our decision. 1. Car buying doesn't have to be painful. We both used the same Sales Expert, Carlos Pineda. Carlos is knowledgeable, friendly, genuinely cares about his customers and is looking to create lasting business relationships - he's not just looking to "get the sale". He was responsive and thorough at every interaction. I cannot recommend him highly enough. 2. Car buying doesn't have to take all day. When the Business Manager knows what he's doing and isn't looking to sell you something you don't need or leave you waiting to make you "sweat it out", it can be incredibly painless. Bo Cranick had everything ready to go, was well prepared and is an expert at what he does. Again, thorough, kind and genuinely cares about his customers and the business. 3. We've got free oil changes as part of our purchase and I will gladly drive to Valenti to do it. We were introduced to the Service Team and felt like valued customers. I can only assume that this means that the dealership is run properly from the top down. You can tell when you're dealing with a business that has a good culture and while good culture and car dealerships aren't often thought of in the same sentence, Valenti is proof that it's possible.

    Valenti Chrysler Plymouth Dodge

    Valenti Chrysler Plymouth Dodge

    3.3
    (15 reviews)

    Went in for a fuel line and serpentine belt replacement. Technician failed to identify both fuel…read moreline were leaking. Charged me for two separate overnight delivers. One overnight delivery took 2.5 days, the other too 3 days.(no idea how that warrants such a exorbitant cost...neither were overnight. The service writer (Steve) did little but make excuses. What should have been 2 days ended being 7. (Delayed repair prevented me from spending time with my daughter's fishing). When I went to retrieve the vehicle the service writer (Steve) again made excuses but did come clean on the fact the sevice mechanic failed to provide the expected diagnostics. The experience was extremely disappointing. I expected Valenti Ram service to do better. I will look for another vehicle service (maintenance) provider and will ensure all my friends, family and colleagues know about the terrible experience i had at Velenti Ram, Mystic Ct.

    My wife has purchased 2 vehicles from Valenti and although we like the salesman we dealt with the…read moreservice department is a scam! The first vehicles was a Jeep Patriot and everything was great with the vehicle until after the warranty ran out. All of a sudden it needed $4,000.00 worth of suspension work and it was dangerous to drive according to the service tech. We also get from the dealership that this is a problem with the Patriot so we decided to trade it in and we purchased a new 2019 Jeep Cherokee. Fast forward to 2024, warranty expired, 2 payments left on the vehicle that has less than 50,000 miles and my wife brings it in for the "complimentary oil change". When my wife gets there she mentions she feels a bit of a vibration once in a while and can you check it out and please rotate my tires. The service advisor comes to speak to my wife and this is what the "ADVISOR" or whatever person tells her( and its also on estimate invoice). "Brake pads are at 8MM but rotors are warped with rust ridges and rust on the backside. $1,350.00 plus tax. Driveshaft bearing leaking from input transmission estimate to replace is $2,025.00 plus tax. Rear shocks leaking $589.00 plus tax. Estimate total $3,964.00 plus tax. What a coincidence, close to $4,000.00! So my wife, just absolutely amazed at the outcome of an oil change, tire rotation and "Multi Point Inspection ask for the video walk around of the issues as Valenti did in the past and was told "we don't do that anymore". Asked for pictures, which she did finally get, but was told they were on the techs personal cellphone and she couldn't get them. THEN, she was asked when she wanted to schedule the repairs. My wife absolutely refused to schedule, explained she was going to discuss with me, her spouse, and we would go from there. Then the "scare" tactics begin-your driveshaft may fall out, your brakes may fail, yada yada yada. She told them to get me my car as I am leaving. They also said they test drove the car but my wife never seen it leave? Teleportation, super secret entrance/exit nobody can see, underground tunnel? SO....we brought the vehicle to my mechanic and he will be looking everything over and HIS estimate for a complete brake job is $500.00 cheaper before even taking the wheels off. As far as the vibration I wonder if Valenti balanced the tires before rotating? BOB, you lost a customer and I wouldn't advise anyone to use their service!

    Westerly Chrysler Dodge Jeep RAM - car_dealers - Updated July 2026

    Loading...
    Loading...
    Loading...