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Westerly Chrysler Dodge Jeep RAM

4.0 (44 reviews)
Open 8:30 am - 5:00 pm

Services - Westerly Chrysler Dodge Jeep RAM

Auto battery and fluid recycling

Vehicle battery testing

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piece held up with duct tape

Buyer beware. I was purchasing a certified pre-owned Ram Laramie - at the very last minute I was told I needed to put down an additional $1,600 in addition to the $1,000 deposit already paid. This was after all the "numbers" were agreed to. I did it because I was so far in the process and this was the exact model I wanted but felt really uneasy about it - like there were games being played. They knew my credit rating and all the other info well before this point. 30 min after my purchase I called to inform the dealership that the gas cap was broken - I noticed this when I gassed up for the first time. I was told this would be fixed when I brought the truck in to have the mirror fixed, which was apparently missed in the inspection process (I pointed it out when I was considering the purchase). When I brought the truck in for the mirror repair they told me they had to order a part for the gas cap which required another trip back to the dealership - very frustrating because I previously suggested I take a picture of the broken piece and send it to the service department to make sure they had the part when I came in for the mirror but they said no. This took over a month and a half to resolve. Also, when I inspected the truck for purchase I inquired about the tires which seemed more worn than normal for a certified pre-owned vehicle. They told me the tread was similar to the tires on the brand new truck right next to this one (which was a little insulting to my intelligence) but this truck that had 30,000 miles on it and clearly had not had a tire change. When I asked how much it would cost for new tires the salesman said approx. $800. I later asked the service department for a quote and it was well over $1,000. Finally, a week or so after the purchase, a friend of mine saw a piece of duct tape hanging from the front of the truck which was holding up a piece of plastic under the front end. Pretty embarrassing for me - not sure how it was missed along with the gas cap. The service department was friendly but overall this was a bad experience and I would not recommend this dealership - go to Valenti if possible.

I call her "the diva". Sporty and classy, fun yet practical for New England she has a hard top and front wheel drive.

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10 years ago

Why did we come back for another vehicle? Because of the great service, friendly sales people and great g prices.

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10 years ago

Top Notch sales team!!! Mike was a straight shooter. They gave me the best deal around.

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10 years ago

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10 years ago

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As soon as I spoke with Sean he printed out the Carfax for the car so I saw it's history.

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We drive 45 minutes so that we can work with the service department @ Valenti Subaru. Craig and…read morehis team have a sincere commitment to help every customer with topnotch professionalism. I've had relationships with 3 dealers over a course of 40 years. Valenti tops the list of great Subaru dealers. Customer service is a priority. You can trust the Valenti crew - sales to service. One less thing to worry about...

This is our second purchase from Valenti in less than 6 months. My wife and I both needed a car…read moreand specifically drove past other Subaru dealerships that are closer to our home after reading positive reviews about Valenti. And, let me tell you, we couldn't be happier with our decision. 1. Car buying doesn't have to be painful. We both used the same Sales Expert, Carlos Pineda. Carlos is knowledgeable, friendly, genuinely cares about his customers and is looking to create lasting business relationships - he's not just looking to "get the sale". He was responsive and thorough at every interaction. I cannot recommend him highly enough. 2. Car buying doesn't have to take all day. When the Business Manager knows what he's doing and isn't looking to sell you something you don't need or leave you waiting to make you "sweat it out", it can be incredibly painless. Bo Cranick had everything ready to go, was well prepared and is an expert at what he does. Again, thorough, kind and genuinely cares about his customers and the business. 3. We've got free oil changes as part of our purchase and I will gladly drive to Valenti to do it. We were introduced to the Service Team and felt like valued customers. I can only assume that this means that the dealership is run properly from the top down. You can tell when you're dealing with a business that has a good culture and while good culture and car dealerships aren't often thought of in the same sentence, Valenti is proof that it's possible.

Westerly Chrysler Dodge Jeep RAM - car_dealers - Updated July 2026

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