This is based on purchasing a vehicle late March. We found the vehicle online and scheduled a time…read moreto come drive it. The car salesman was Anthony and the finance guy was Jimmy. This was my first experience buying a car from a lot. It seemed like maybe there should have been another person there as Jimmy and Anthony were balancing a lot of different people and transactions. After deciding we wanted to vehicle, my husband and I went with the financing through Global Federal CU. The interest rate was good. There were a bunch of papers to sign. I wouldn't call Jimmy the most organized, however, everything was almost signed. He did have to send me an email asking me to sign a form that was missed. I think the whole experience was around 2-3 hours. Overall, the monthly payments for a 20K vehicle is what I expected and isn't breaking the bank. If we have to use the warranties, I'll update the review. Random FYIs: Our license plates were delayed due to some miscommunication. I can't recall exactly why. Our temporary plates were expired when we drove out to get the plates. That is also when we got the spare key which was at the other lot location. This doesn't impact the overall experience for me, stuff happens. But just FYI for those who are more particular.

First Chevy 2010 Tahoe didn't last 2 weeks then died. They tried to repair it and it went another 2…read moreweeks and died. Returned it and Lost $3000.00 and 3 months down time. Traded in for a Jeep Wrangler, When it was time for an oil change I found out they had the wrong dip stick in it that showed oil good at 1 qt. low. Now with a full 5 qt. of oil the engine rear main oil seal is leaking! I would not recommend buying any vehicles from them. They don't sell certified used vehicles just problems! Your on your own with this used car dealer. Junk

Smooth transaction, bought a solid 2005 Honda crv. Smooth transaction. Overall great experience,…read morewide variety of vehicles to choose from.

There are a lot of car dealers up and down Aurora, and of the used car dealers, Lucino of Super…read moreAmerica is the only one I trust. I cannot speak for a dealership I did not do business with, but have read Yelp and Google reviews. I bought a good used car here three years ago, and outside of oil changes and a few added fluids the car has gotten me to work and back home every time. Lucino and his family hand pick every car they sell. Although they are higher priced, they are worth it, because you can count on them. And should something go wrong, Lucino is quick to offer a free fix or at worst, charge a reasonable labor fee at cost, which would be rare if it should happen-- in other words, Lu is a cherry picker, and he likes cream puffs, both of which you will find here, but at this "grocer" of cars, there are no lemons. Lucino also finances in house for those who cannot go through the banks like me, and for that I am very grateful because nobody really likes taking the bus, and often the car will get you there four to five times faster. Thanks Lu and to the whole family!

Sorry in advance for the essay review but I think it's important to share my experience with Sal at…read moreSNS Auto. I am based in California and purchased a 2006 Dodge Dakota SLT TRX4 with a 4.7 High Output engine in February of 2021 from SNS Auto. Communication- from start to finish Sal has been responsive, communicative and professional. He was open and honest with me regarding all issues, inspections and maintenance and very detailed when negotiating price. As a potential out-of-state customer, Sal also took the time to set up a virtual (FaceTime) to allow me the opportunity to thoroughly inspect the vehicle (as much as possible through FaceTime). It took roughly an hour and half but Sal showed me every single good and bad detail (scratches, paint condition, vehicle idle, engine compartment) about the truck and anything I asked him to show or hear he complied happily. He even crawled on his hands knees to show me the undercarriage of the vehicle for like 10 minutes while it was running so I can observe if any leaks, heavy rust, etc., etc. His level of honesty and overall communication has been amazing. Customer Service- Sal is a natural and humble servant to his customers. At no point did I ever feel uncomfortable or taken advantage of. I've worked in sales before and have had many interactions with car salesmen/saleswomen so I am quite familiar with sales techniques, language and practices. Sal is straight up and honest and sincerely wants to satisfy his clients. In some instances he went above and beyond what any sales person has ever done for me. Product- I purchased/shipped the vehicle and the price (plus shipping) was under KBB and I was satisfied. Sal worked out some magic to get me an incredible rate for shipping that was well under other estimates and shipping only took 2-3 days. (The delivery driver was also incredibly nice and communicative). Upon receiving the vehicle, it was apparent that there were many issues that were not observed during our virtual test drives. I took the car for a test drive and as mentioned, I observed some issues that I needed to address with Sal. Before I could reach out to Sal to discuss the issues, he was already calling/texting me to confirm that the vehicle had arrived and that I was satisfied. We had some lengthy conversations about the issues I observed but if you're still reading- THIS IS WHEN I WAS BLOWN AWAY WITH SAL'S EXEMPLARY CUSTOMER SERVICE- Together we investigated and addressed every issue. We even spoke to the SNS in-house mechanic to iron out details of the issues. I also took the vehicle to my personal mechanic for diagnosis and to write up estimates as needed. Sal offered to help cover some of the expenses and even found parts needed and shipped them to me. I truly believe that if I lived closer to SNS auto, Sal and his team would have addressed all the issues for me but because I am an out-of-state buyer he worked with me in EVERY WAY POSSIBLE to make sure I was satisfied and that the vehicle was in the condition as advertised pre-purchase. It is important to note that I purchased the vehicle with an "AS IS WARRANTY" which typically means no warranty and the vehicle is sold as is- but Sal is a family oriented and honest professional and went the extra mile to ensure the vehicle met my standards. Overall Conclusion - it is now been about a month and half since I purchased the vehicle and I have finally completed all work needed to correct/fix issues. BUT I COULD NOT HAVE DONE IT WITHOUT SAL- He has been incredibly supportive and helpful to making sure the vehicle met my standards. As mentioned, sourcing parts and helping cover expenses while maintaining high levels of communication is more than I could have ever asked for. Some of you reading this might think that this should not be a 5 star review, but I am honestly incredibly happy and beyond impressed with Sal and SNS team for all they have done to make me a happy California client. Thank you so much Sal for everything you have done and for proving to me that there are still good, whole-hearted, honest and professional people in this world.

I bought my Ford Escape from Sal a few months ago, and he was great to work with -- patient,…read morehelpful, and fair with the price. He really worked with me to make sure I could get a safe car for my family, and I'm so grateful for that.

Smoothest purchase of a used car we've ever had. Reasonable price, and several months later it's…read morebeen a solid vehicle. Dealer was very genuine

Jesse runs a great lot. Came in to buy a car, it wasn't available anymore; but I ended up with a…read morebetter one. He sells great cars at very reasonable prices. I had a small issue with the car and he was responsive and had it fixed straight away. If I buy another vehicle in the future, I will buy from Jesse.

Cami was great to work with, she was very responsive and not pushy like other salesman I've worked…read morewith before. Will definitely be returning to EBA for my next car.

I just bought my second car through Elliott Bay Auto Brokers, and once again Pat made the entire…read moreexperience exceptional. Before coming back here, I visited several other dealerships--and as a woman shopping for a luxury car, I unfortunately dealt with a lot of salesmen who either tried to take advantage of me or completely dismissed me. Pat was the complete opposite. He was incredibly patient, respectful, and genuinely invested in helping me find the right fit. He pulled up five different luxury cars for me to test-drive--back-to-back--never once rushing me, and did it all with a smile. At one point another customer came in who was looking at a more expensive vehicle, and even then, Pat stayed focused on me and made sure my experience stayed the priority. That meant a lot. Pat is knowledgeable, honest, and someone you can trust in an industry where that can be hard to find. If you're looking for a stress-free, transparent, and actually enjoyable car-buying experience, ask for Pat. I can't recommend him and Elliott Bay Auto Brokers enough!

My husband and I had a really lovely experience working with Bill and Brian at Armadillo. We had a…read moremechanic come out and check the vehicle and gave it a good rating, Brian was very kind and made the experience pressure and hassle-free and we are loving having a gorgeous, paid off SUV!

Husam was instantly responsive to our online inquiry, and was sincerely a pleasure to work with. We…read morepurchased a 2013 Range Rover Sport for a very reasonable price. This dealership has nice quality vehicles at fair prices. Their vehicles are local trades sourced from local manufacturer dealerships rather than auction vehicles (which often have a murky history). I highly recommend Armadillo, ask for Husam, he was awesome!

Don't get a car from here save urself from the headache and disappointment trust me I got my…read moredaughter a car from there and as soon as I got it I instantly regretted it and tryed to get in touch with the person who I worked with never answered my phone calls or text messages I did everything possible to make it a smooth transition to take the car back and I'm still stuck with a car that doesn't even work or drive way before 90 days total rip off this place

Found an awesome truck from Klean Carz. Truck has been a little bit of a project, but I'm thinking…read moreit was a heavy duty work truck from the previous owner. Klean Carz has been on top of it, providing parts and maintenance where necessary even though I have the truck. I recommend Klean Carz...even if you are buying a truck.

Big shoutout to William and the manager of this business (don't recall a name, but won't leave you…read moreout). My car broke down due to my alternator shutting power off my car completely in the middle of 99 while I was turning onto 44th Ave. It was a nightmare situation with my girlfriend and I and hazards couldn't work and a couple of dicks sharing a brain cell who looked like they got off the set of "The Matrix" started honking repeatedly at us telling us to perform miraculous acts in such an occasion like, "drive to the side, asshole" and "why don't you turn on your hazards?!" Ah, yes. How about I do that after I deposit my check after inventing the cure for cancer, you devilish prick. "Shall I walk on water for you as well, M'lady?" Yikes. They then proceeded to do the correct maneuver and go around me, which trust me, is a very easy thing to do. Anyways, then William from Livengood Motors assesses the situation from across the street alongside his manager. The man is wearing a vest with a tie and a clean white Oxford. I mean, classy doesn't even cover it. They come to my assistance, give me a jump, direct me to their business lot where they proceed to offer their assistance, hook me up with the installation of the alternator, and also they called me a friend (which to be honest, is like the cherry on the sundae). I mean, how friendly neighborhood is that? Like, Spider-Man, move aside...Livengood Motors is here to blow your shit outta the water. 10/10 would recommend.

I had a good experience. Customer service was good and I would recommend them. I was happy with the…read moreoverall visit.