Great local mechanics - they are honest, sincere, and do fantastic work. My family brings all of…read moreour vehicles here.

While this was an excellent place to get non-ethanol fuel for a long time, they are NO LONGER…read moreOFFERING NON-ETHANOL FUEL here anymore. I pulled up the other day to fill up and found a note on the pumps to this effect.

Since 1983, our family has purchased 9 Used Cars from Craig at Gene Pankey Motors on South Tacoma…read moreWay here in Tacoma. Each vehicle purchased has lived up to our expectations both in quality and in fair pricing. They are among the very best Used Car Dealers in all of Western Washington. Honesty, Integrity and Only Well-Represented Vehicles grace their Sales Lot. Pankey Motors was founded on principles of Quality, Honesty and Fair Dealing. You will not find a Finer Firm to deal with than them.

After having a terrible experience at another dealer we went to Gene Pankey, they gave us a more…read morethan fair offer for our trade in and made us a great deal on our new car. Thanks for making it a painless and easy deal. We will make sure to tell all our friends!

Found exactly what I was looking for and sold at a more than fair price. Brought it in for a…read morecheckup and found 0 problems. Wonderful business fair prices and a good family behind it all!

Jose was very helpful getting me financed. Provided the car fax when asked and have great…read morecommunication. Nice dealership!

I would have rated Auto Outlet of Tacoma a 5/5, but instead a 4/5 because they charged me a $250…read moreCredit Card Fee + $200 Doc Fee for My Car purchase, and because of the way the paperwork was done, I ended up having to pay taxes on both of those fees, on top of the car. Over all, however, I had a good experience with Auto Outlet. Neighborhood is a little sketchy, however, with TONS of Homeless camps along the entire road in that specific area, so be careful! Also, if you take the bus into Tacoma (7 minutes away from the dealership), be careful, as the bus stop is also EXTREMELY sketchy, and there's nowhere to go into safely, as it's outside and in a really GHETTO part of town. But yeah, over all, nice, energetic guys! Thank You! A+++++

Worst dealer I have ever see , they are not checking the vehicle I have bought and 2 weeks later my…read moreABS light is on and my break sensor is not working so I have to pay that by my self which the dealer should take the responsibility on checking and repairing before they sell it.

Outstanding Experience Buying My 2015 Lexus!…read more I recently had the pleasure of purchasing a 2015 Lexus from Milton auto sales and I couldn't be more impressed with the entire process. From the moment I walked in, I was greeted warmly by the sales team, who made me feel comfortable and truly valued as a customer. The staff were extremely professional and I would like to thank The most Moe for handling the process with professionalism.

This place let me tell you. They are sly. Dont give them you hard earned money for them to screw…read moreyou over with. Bought a car from them recently and car worked great and looked it over inside and out. 2 days after buying it it started having issue's with the check engine light lots of flashing lights on the dash. Come to find out the engine is complete trash and has to be completely rebuilt and I am out $8700 bucks plus what I paid for the car. Plus it took me reaching out multiple times to even get my plates and registration for a car that doesn't even run. Save yourself and your wallet and dont buy your car from this place.

I had been shopping for literally 3 months. Every day. I scoured the entire nation. I was looking…read moreeverywhere for.the specific make, model, mileage color, options and price. I was so frustrated and had test drove over 20 cars it was always something. Car wasnt as advertised, mileage too high, I was 4 mins too late twice, staff was rude etc. I wasn't in a hurry because I have another vehicle, but I just wanted this particular Lexus. Did my early morning internet search as I'd done every day. There she was. 2017 Lexus IS200t. Black on black. Tinted windows. Perfect mileage and all the options I wanted. In Tacoma too? No way! I jumped on it via email and got Aaron. Nicest guy ever and I was straightforward about what I wanted to pay. He was straightforward that wasn't going to happen. No problem. I'll keep looking. I left the convo with "well if it's still sitting there and you just want it gone, I'll give you X (closer to asking) cash out the door. He explained that probably wouldn't work and thanked me for my time. I never caught a hint of attitude from him. 2 days later as I was just about to cave and get a lesser car, he text me that they would accpety cash offer. I flew down to test drive it. When we got back, he asked me if I was done shopping. YES! Let's do this. Off to financing. Where I met Tiffany and Shelly. Both very friendly and personable. The type that just make you feel good about doing biz with them. Signed all the docs and needed to come back the next day with the balance. Easy process again. Got the keys and I'm driving my baby home on cloud 9. Got maybe 5 miles away and the tire pressure light came on. I was so upset. I didn't think the dealer did anything shady. I know the car had sat and they needed to jump it. So it threw some things off. I immediately called Brayden (owner?) And he told me to make an appt with service and they'd give me a loaner. Which I did. Called John in Service. Explained what was going on. He booked me an appt and when I arrived he gave me world class service. Listened to me and came up with a fast, equitable solution. One day later I have my car back and couldn't be happier. The entire staff treated me exactly as I'd treat a client. Legally, they didn't have to do the little corrections. There was zero hesitation to do the right thing. Brayden said he wanted me.to be satisfied and I am. Thank you Brayden, Aaron, Tiffany, Shelly and John. You are all the best!

BUY BEWARE!!!! First off EVERY car I've drove was manual. I even drive a Manual Semi. That being…read moresaid... Went to buy a 2017 Subaru crosstrek manual from them. Test drove it, and it was fine. Everything seemed well. Upon delivery I heard a BAD clicking sound! Said I would not accept this and they said they'd fix. Took the car back so they could check it out. 4 days later they called me and said they'd couldn't find anything even after driving for 100 miles. So I had to go down to check it out. They didn't drive it even 10 miles. Yes I looked at the odometer. I proceed to drive for a half hour and come back, btw their shop looks WORSE than the shop I worked at, IN THE ARMY!, and we ALL know those can be bad. After coming back and hearing the sound I stand around and wait for the "shop foreman". Rather a joke of a man. I tell him to get in, he sites right seat and I BARELY turn out of the parking space and immediately hear the sound. He looks at me confused, and I Have to tell him it's either the CV axle, or the differential, and that they need to fix. Two weeks later they tell me it's ready to go and that they not only replaced the CV axle but the transmission too. Now here I am under the car at THIS VERY MOMENT, replacing the "new" cv axle they "just did". As a mechanic myself, I know when shts been worked on, and this hasn't. Yes "maybe" they did something to the cv axle("repaired it"), but the transmission was NEVER replaced! That was a LIE! There's NO evidence they even did anything but some lock washes on some questionable bolts. If the did "replace the cv axle", why did this one fail now if it was new? Now I know what you're thinking, and YES the part numbers match on both axles! So why if this one was new(from Subaru) did it fail SO fast if this was the only one new? So there's NO doubt in my mind that they lie! The trans is NOT new, as is the axle. They LIE! So keep looking and DO NOT BUY HERE! Picture for reference on the axle. If you know mechanics, or even if you don't, explain why this happens on a "new" axle(from the manufacturer) when it's only been driven on the road and for less than 4 months and bought this VERY year! Please go somewhere else! Put these people out of business! Oh! And too the business, if you really want to dispute this with me, back date your purchase order on these parts!(because I know it didn't happen). I'm gonna want to see those! Should've asked for them in the start! But I was Too trusting. Learning myself here.

Traveled 1500 miles 1 way to purchase a car that was that was wrecked In front ! The way they put…read moreit back together, was purely an amateur job , body lines were horrible on the front end mismatch paint don't waste your time with these guys, salesman look like he just crawled out of a hole ...

I was in need of a reliable vehicle since my pickup Broke down on way to work at my new job only 3…read moremonths in.. Anyway Daniel hooked me up with a 2016 Volkswagen Passat and I have been loving it every since. That was March 2020 and my wife and I still love it. Get a lot of compliments too! If I or any of my friends need a vehicle I highly recommend EXPO AUTO and Daniel !!!

Once again, another family member buys a car from NW Autoloan, thanks for helping my family and…read morefriends out AJ

I bought a car August 1st, 2018 from AJ and Eli over at Northwest Autoloan. Great all around…read moreexperience at first, they financed me had me in a car that they said had just been serviced and even had the oil changed for me that day across the street. (Pretty cool, right!?) That was the end of the good, once the car left the lot all professionalism or even common courtesy left with it. To make a long story short(and so it will fit into this review) here we go: On August 7th 6 days after buying the car I was driving down the highway and the car seems a little funny so I was going to pull off at the next exit. As I get off the whole car turns off and I luckily coast into a parking lot. I do a quick check under the hood and determine that I will not be able to drive it home. I have it towed home around 3 in the morning. The next morning August 8th I call AJ, the owner and he tells me he will call back around 1230. (This is the last he answered or took my calls) No call or call back. I would receive scattered texts and promises to call but no real solution or faith that one would be reached. I had the car towed to the local Goodyear and they said it is hydro locked and needs a new engine (this can't happen in the six days I have driven the car). I checked the oil and all fluids daily(again only had the car 6 days) because it was a used 2003. I also placed cardboard under it when parked at home to see if there where any leaks. There was some leaks, but nothing that indicated a catastrophic loss like this! And now today August 16, 2018 over a week since the car broke down and only 2 weeks after I bought the car he finally decides to call me(only after changing my review on Facebook and calling everyday for over a week). He tells me that he calls me on "his time and his schedule". No sense of urgency or care. DO NOT BUY FROM THIS PLACE!!

I wanna say my experience here was very good, we had salesman Samual who was very smart and quick…read morewith the process! we are very happy everything!

I live in Michigan and traded 3 of my cars for my dream car. that dream has turned into a…read morenightmare. Part of the deal was they handle and pay for all the transportation cost. They immediately had a transporter ready that day and picked my cars up and had them listed on their website within 5 day. After a week of excuses and lies from the sales person and management ignoring my request to talk to them I went to my Secretary of State and found out they tried to file for lost titles on my cars. I had the titles with me and they stopped that request. The salesman told me they are paying top dollar (2900.00) to find a transporter with a covered trailer to haul 1 car 4800 miles round trip with diesel costing 5.00 a gallon. Yes, they are terrible at customer service and math. I have a long ways to go to clean this up, but I know now that my dream car is available at other dealers and I would highly recommend you look for yours elsewhere too!. I'm going to attach public information regarding the ownership of this dealer in case you make the mistake of going here before reading reviews. You will need it to file complaints with the department of licensing and attorney general.

Love this place and their employees. Go see Jabr at Town Auto! Great customer service he will take…read morecare of you!

From the owner: Buyer and seller of all types of used cars and trucks.read more